Dell Wyse Management Suite Version 1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................7 Editions................................................................................................................................................................................ 7 2 Getting started with Wyse Management Suite...............................................................................................
Remote connections—Browser...............................................................................................................................37 Latitude mobile thin client BIOS settings................................................................................................................ 38 Wyse 7040 thin client BIOS settings.......................................................................................................................40 Activating a user.........................
Registering devices by using DHCP option tags....................................................................................................75 Registering devices by using DNS SRV record...................................................................................................... 76 Viewing and managing device details............................................................................................................................ 77 Pulling Windows Embedded Standard image.............
License subscription.................................................................................................................................................103 System setup.................................................................................................................................................................. 103 A Installing or upgrading Wyse Device Agent.................................................................................................
1 Introduction Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud versus on-premises deployment, manage-fromanywhere using a mobile application, enhanced security such as BIOS configuration and port lockdown.
2 Getting started with Wyse Management Suite Getting started with Wyse Management Suite on public cloud This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite cloud portal hosted by Dell. Logging in to Wyse Management Suite To log in to the Wyse Management Suite console, use a supported web browser on any machine with internet access. For a list of supported web browsers, see the Supported web browsers.
Getting started with Wyse Management Suite on private cloud Prerequisites The following table lists the prerequisites to deploy Wyse Management Suite on a private cloud: Table 1.
• The Devices page enables you to view and manage devices, device types, and device-specific configurations. • The Apps & Data page provides management of device applications, operating system images, policies, certificate files, logos, and wallpaper images. • The Rules page enables you to add, edit, and enable or disable rules such as auto grouping and alert notifications.
Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated list of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, and platform or time zone. To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed.
3 Wyse Management Suite dashboard The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system. To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary. Figure 1. Dashboard Dashboard page includes the following links: • Alerts—Displays the summary of all the alerts. You can navigate to the functional areas of the system that requires your attention.
4 Managing group policies The Groups page enables you to define policies that are required to configure your devices. You can create sub groups of the global group policy and categorize devices based on your requirements. For example, devices may be grouped based on job functions, device type, and so on. Figure 2. Groups For each group, you can define policies for the following device types: • ThinOS • WES • Linux • ThinLinux Devices inherit policies in the order that they are created.
NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to take effect. However, most of the settings on ThinLinux and ThinOS, you must restart the device for changes to take effect.
• Edit Group • Remove Group Adding a group To add a group, do the following: 1 On the Groups page, in Group Tree Hierarchy, click the + icon. 2 In the Add New Groups dialog box, enter the Group Name and Description. NOTE: To change the name and description of a group, use Active Directory. 3 In the Registration tab, in Group Token, select the Enabled check box. 4 Enter the group token. 5 Click Save. The group is added to the list of available groups on the Groups page.
NOTE: For a public cloud, the group token for an unmanaged group must be enabled to register devices to it. For a private cloud, the group token for an unmanaged group is automatically enabled. ThinOS policy settings To configure the policy settings for the ThinOS device, do the following: 1 Select a group and click Edit Policies. 2 Click ThinOS. 3 After configuring the options, click Save and Publish. Figure 3.
Parameter Description NOTE: If you select an unsupported resolution, the device ignores the setting. Monitor Rotation Allows you to the define direction—Left, Right, or None—to enable the rotation. From the drop-down menu, select the appropriate rotation direction. NOTE: If you select an unsupported resolution, the device ignores the setting. Desktop Color Depth Allows you to set the color depth for your desktop. From the dropdown menu, select the color depth—16-bit or 32-bit.
Parameter Description • 2 seconds Disable Hotkey (CTRL+ALT+UP) to show toolbar Allows you to disable the hotkey from showing the toolbar when the key is pressed. Always disable toolbar when only one session available Allows you to disable the toolbar when a single session is available. Disable Home Icon Allows you to disable the home icon. Prevent toolbar from closing unless mouse focus moves away Select this check box if you want to prevent the toolbar from closing unless mouse focus moves away.
Parameter Description Allow lockdown of device Allows you to save the privilege level in local flash. Require domain login to use device Select this check box if you require the domain login to use the device. From the drop-down menu, select any one of the following options: • • • Yes Using NTLM No Disable guest users Select this check box if you want to disable the guest users. Require reentering password after Sign-on Select this check box if you require re-entering the password after sign-on.
Remote connections Use this page to configure the thin client remote connection settings, such as addresses and credentials for broker (Citrix, Microsoft, VMware) and direct (RDP) connections. Table 5. Connection broker settings Parameter Description Select Broker Allows you to establish a broker connection for published desktop.
Parameter Description – Play on remote computer – Do not Play Broker Server Enter the broker server host name or IP address. Citrix StoreFront (This option is applicable only for Citrix) Allows you to enable the Citrix StoreFront based layout of published applications and desktops on the device. Display on Desktop (This option is applicable only for Citrix) From the drop-down list, select an option that you want to display on the desktop.
Table 7. Session behavior defaults Parameter Description Font Smoothing Allows you to enable font smoothing. Font smoothing is a method to obtain sharper fonts in low resolution screens. Advanced RDP protocol features Allows you to configure the features of an RDP protocol. Default color depth for connections Allows you to set the color depth for your connection. From the drop-down list, select a color depth for remote login.
Parameter Description • • • • Enable USB storage disks Allows you to enable USB storage disks. From the drop-down menu, select any one of the following options: • • • Enable USB Redirection Printers Serials Smartcards Sound No Yes (Read or write) Yes (Read-only) Allows you to enable the USB redirection.
Central configuration Use this page to specify a file server where the thin client checks for configuration and image updates. NOTE: In case of any conflict between the parameters configured in the Wyse Management Suite interface and the local INI parameters, the value defined in the local INI parameter is considered. Table 11. Central configuration Parameter Description File Server or Path In the File Server or Path box, provide the full path that contains the wnos folder.
Parameter Description – No – Yes, let me configure it • If you select the second option, provide the Time Zone Name and DayLight Name. Advanced settings Use this page to configure the thin client advanced settings, such as custom INI commands, and the global INI functionality—20 item limit. Table 13. Advanced settings Parameter Description No Global INI Enter the INI parameter from Line 1 to Line 20 for the thin client devices.
Parameter Description NOTE: Dell recommends you to enable this option if you define a firmware on the management console. Otherwise, if you have firmware policies in the management console and firmware on a local file server, it leads to an endless reboot as the thin client applies differing images. This option is available to assist in certain migration scenarios where this flexibility is required.
Figure 4.
Parameter Description Monitor Rotation (Primary) Allows you to set an orientation for your monitor. From the dropdown menu, select one of the following options based on your preference: • Landscape • Portrait • Landscape—flipped • Portrait—flipped Table 17. Keyboard options Parameter Description Language Allows you to select one or more input languages for your keyboard. From the drop-down menu, select your preferred keyboard input language.
Parameter Description Find Mouse Pointer Select this option, if you want to find the mouse pointer when it is not in motion. NOTE: You can press the Ctrl key on your keyboard to locate the mouse pointer when it is not in motion. Hide Mouse Pointer Allows you to hide the mouse pointer when it is stationary. NOTE: To locate the mouse pointer when it is stationary, press the Ctrl key. Pointer Trail Length Allows you to define the length of the pointer trail when the mouse pointer is in motion.
Parameter Description NOTE: Select a wallpaper only from the list of images uploaded to the file repository. • From the Wallpaper Layout drop-down list, select any of the following layouts for your desktop wallpaper: – Center – Tile – Stretch – Fill Desktop Color Allows you to define a background color for your local desktop. Network Use this page to configure the network settings for the Windows Embedded Standard devices. Table 22.
Other settings Use this page to configure the thin client settings, such as power, shared drive, and clock settings for Windows Embedded Standard devices. Table 24. Configuring appliance mode Parameter Description Application Mode Allows you to set an appropriate mode for the appliance. From the drop-down menu, select any of the following options: • Off • Generic • VMware View • Citrix • Internet Explorer • RDP Table 25.
Table 28. Configuring shared drives Parameter Description Shared Drive Allows you to add a shared drive to your device. Click Add Shared Drive. Enter the share name, remote drive path, user name, and password for the shared drive. NOTE: To delete a shared drive from the list, select the shared drive that you want to remove and click Remove. Table 29. Clock settings Parameter Description Clock1 Allows you to configure Clock 1 on your device. After you enable Clock1, set the Display Name for the clock.
Parameter Description Window Size Allows you to specify the window size for the Citrix connection. From the drop-down menu, select a window size. Screen Color Depth Allows you to define the screen color depth for the Citrix connection. • Default • Better Speed 16–Bit • Better Appearance 32–Bit Auto Reconnect Allows you to automatically restore the connection, if the connection is dropped. Audio Quality Allows you to select the audio quality for the Citrix connection.
Table 33. Advanced settings Parameter Description Disable Full Screen Pop-up Allows you to disable the full screen pop-up warning. Logon—Connect to Active and Disconnected Sessions Allows you to connect to the active and disconnected sessions after you log in. Menu—Connect to Active and Disconnected Sessions Allows you to connect to active and disconnected sessions. Reconnect from Menu Allows you to reconnect to the existing sessions from the client menu. Table 34.
Parameter Description Domain Name Allows you to define a domain name for the VMware connection. Security Mode Allows you to specify the client connectivity if it cannot verify a secure connection to the server. Fullscreen Mode Allows you to set the VMware connection window in full screen mode. If you do not select the fullscreen mode, from the drop-down menu, select the Window Size. Display Fullscreen Drop Down Menu Bar Allows you to display the Fullscreen drop-down menu for your connection.
Parameter Description From the RD Gateway Logon Method drop-down menu, specify the credentials to validate the connection with the RD Gateway: • Ask for password NTLM • Smartcard • • Allow me to select later From the RD Gateway Usage Method drop-down menu, select any of the following ways to use a remote desktop server: • Do not use RD Gateway server—All IP addresses • Use RD Gateway server settings • Use RD Gateway server settings for Non-Local IP addresses only • Use default settings • Loc
Parameter Description Menu and Window Animation Allows you to enable menu and window animation in the connection. Use Redirect Server Name Allows you to enable the usage of redirect server name. If Server Authentication Fails Allows you to specify the action that must be taken when the server authentication fails. • Connect and don’t warn me • Do not connect • Warn me Table 40.
Parameter Description Restricted Zone Security Level Allows you to make the security settings for Internet Explorer in the restricted sites. Table 42. Internet Explorer (IE) favorites and trusted site settings Parameter Description IE Favorite Allows you to add your favorite and trusted sites. Perform the following steps to add your favorite and trusted sites: 1 2 Click Add Site, and enter the folder name, URL, and description. Click Create Shortcut to create a shortcut for the site.
Table 46. System configuration Parameter Description Serial Port 1 Select this check box to determine how the serial port on the docking station operates. This option enables you to avoid resource conflicts between devices by disabling or remapping the address of the port. • • • • • Disabled: Port is disabled. COM1: Port is configured at 3F8h with IRQ 4. COM2: Port is configured at 2F8h with IRQ 3. COM3: Port is configured at 3F8h with IRQ 4. COM4: Port is configured at 2F8h with IRQ 3.
Table 51. Power management settings Parameter Description Wake On LAN Enable this option to power on the device from the Wyse Management Suite console. To perform this action, run the Wake On LAN (WOL) command on the Devices page. Wake on AC Enable this option to automatically boot the device after power is restored—following a power failure. Table 52. Auto-On settings Parameter Description Auto On From the drop-down list, set the time of the day you want the system to turn on automatically.
Table 56. Admin password settings Parameter Description Enable Admin Password Select this check box to enable the BIOS administrator password. Successful changes to this password take effect immediately. Admin Password Enter the new BIOS admin password. This option is available only if you select the Enable Admin Password check box. Table 57. Auto-On settings Parameter Description Auto On From the drop-down list, set the time of day you want the system to turn on automatically. Table 58.
Activating a user Users can be activated from the User management console. To activate a user, do either of the following: • • Select the check box of a particular user or users which you want to activate, and do the following: a From the More Actions drop-down menu, select Activate User(s). b Click Yes. Double-click the user that you want to activate, and click Activate User on the User Details page.
• System Personalization • Desktop Experience • Login Experience • Network • Security • Central Configuration • Other settings • VDI Global Settings • Remote Connection Citrix • Remote Connection VMware • Remote Connections RDP • Remote Connections Browser • Advanced System personalization Use this page to configure system personalization. Table 62. System personalization Setting Description Monitor Resolution (Primary) Allows you to set the monitor resolution.
Setting Description Time Format Allows you to select the time format. From the drop-down menu, select either 12–hour or 24-hour format. Time Servers (NTP Servers) Allows you to list the time servers. Time severs allow the NTP server to synchronize the time. Audio Volume Allows you to set the audio volume of the thin client. The range of the audio volume is 0–100. Audio Mute Allows you to set the thin client to mute mode.
Login experience Use this page to configure the settings, such as auto login, login banner message, and passwords for admin, thin user, and root users. Table 64. Login experience Setting Description Auto Login Allows you to enable the thin client to automatically log in without any user intervention. Use the Auto Login Username option to select the default login user. Auto Login Username Select the Auto Login check box to define the default user for auto login.
Table 66. Security Setting Description Password Encryption Algorithm Allows you to select the password encryption algorithm. From the drop-down menu, select any of the following options: • • • Base-64 AES Plain-Text The default value is Base-64. Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of the device can be performed when the G key is pressed during device boot-up.
Setting Description The default protocol is ftp. Firmware Server Username Enter the user name to access the firmware server. Firmware Server Password Enter the password to access the firmware server. Firmware Root Path This root path is used to access the firmware images on the server. The directory name /wtx is appended to the root path entry before use. If the root path is not provided, /wyse is considered. Other settings Use this page to configure the other options. Table 68.
Parameter Description PN Desktop Setup (Show All Application) Allows you to enable the PN desktop setup. When this option is enabled, all the published applications are displayed on the desktop. Enable Multimedia Redirection (MMR) Allows you to enable the Multimedia Redirection. Enable H.264 Decoding Support Allows you to enable the H.264 decoding support for the ICA connections. HDX Webcam Frame Rate Allows you to set the preferred frame rate for the HDX Webcam.
Table 71. Citrix drive mapping Parameter Description Enable ICA Dynamic Drive Mapping Allows you to enable the Double ICA Dynamic Drive Mapping. If this option is disabled, you can add the individual drives for various drive types. As a result, only individual drives are redirected in to the ICA session. Table 72. VMware USB redirection Parameter Description Enable USB Redirection Allows you to enable VMware USB Redirection to all the devices.
Parameter Description Store Name Enter the store name of the Citrix server. This option is displayed when you select the connection type as Published Application or Storefront. Browsing Protocol Allows you to set a browsing protocol for the secure and nonsecure connections. From the drop-down list, select either of the following options: • • http https Low Bandwidth Allows you to set the slow bandwidth optimization. Enable Sound Allows you to enable sound.
Table 74. Remote connection VMware Parameter Description Connection Name Allows you to enter a name to identify the connection. Auto Launch Connection On Logon Allows you to automatically launch the connection after you log in. VMWare Server Address Enter the hostname or the IP address of the VMware View server. VMWare Server Port Number Enter the port number of the host. Use Secure Connection (SSL) Allows you to use the SSL connection. Protocol Allows you to set PCOIP or RDP as protocol.
Parameter Description Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Remote connection—RDP Use this page to create an RDP broker connection. Table 75. Remote connection RDP Setting Description Connection Name Allows you to enter the name to identify the connection. Auto Launch Connection on Logon Allows you to automatically launch the connection after you log in.
Setting Description – USB Floppy Use RD Gateway settings Allows you to use the RD gateway settings. The RD Server, and the Use Remote Desktop credentials for RD Gateway options are displayed. RD Server Allows you to specify the RD gateway host address. Use Remote Desktop Credentials for RD Gateway Allows you to use the remote desktop credentials for the RD gateway. When you clear the check box, the RD Username, RD Password, and RD Domain Name options are displayed.
Advanced settings Configurations can be applied to the Linux client device by providing the INI parameters in the Advanced option. Dell recommends that you do not include the INI parameters for policies which are already configured in other options. Password encoding and encryption are not applied to password parameters. Table 77. Advanced Parameter Description No Global INI If selected, the global INI parameter from the file server is not downloaded.
• Remote Connections Citrix • Remote Connections VMware • Remote Connections RDP • Remote Connections Browser • Advanced Settings • Device Info System personalization Use this page to configure the system personalization. Table 78. Display Parameter Description Monitor Resolution—Primary Allows you to set the monitor resolution. From the drop-down menu, select your preferred monitor resolution. Monitor Rotation Allows you to define the orientation of the monitor.
Table 81. Mouse Parameter Description Mouse Speed Allows you to specify the speed of the mouse pointer when moving the mouse. The range of mouse speed is 0–6. Left-handed Mouse Allows you to swap the mouse button between left-click and rightclick. Table 82. Time zone Parameter Description Time Zone Allows you to set the time zone based on your location. From the drop-down menu, select your preferred time zone. Time Format Allows you to select the time format.
• Minimize current active window • Maximize/Unmaximize current active window • Unmaximize current active window • Resize current active window • Move current active window • Show Desktop • Switch between open windows • Toggle current active window between full screen and normal mode • Print screen (Take a screenshot), you can select the check box to enable or disable the print screen option.
Table 87. General Parameter Description Enable Gkey Reset By default, the Gkey reset feature is enabled. The factory reset of the device can be performed when the G key is pressed during device boot. Install Certificates Allows you to select the certificate which you want to install on the device. From the drop-down menu, select the certificates which are added in the file repository. Table 88. SSH Parameter Description Enable SSH Allows you to enable Secure Shell (SSH) on the device.
Parameter Description Enable Delayed Update Allows you to enable the background image or the add-ons upgrade or downgrade process. Delayed Update Server / Path Enter the full path of the folder that contains the firmware images. Supported protocols include ftp, http, and https. The default protocol is ftp. Delayed Update Server Username Enter the user name to access the delayed update server. Delayed Update Server Password Enter the password to access delayed update server.
Table 92. Citrix General Parameter Description ICA Browsing Protocol Allows you to set the default browsing protocol. ICA PAM Login Allows you to configure the PAM login. Browser IP Enter the browser IP address. Store Name Specify the store name. Domain Name Enter the domain name. PN Desktop Setup (Show All Applications) Allows you to enable the PN desktop setup. When this option is enabled, all the published applications are displayed on the desktop.
Table 93. Citrix USB redirection Parameter Description Allow USB Redirection of devices plugged in before ICA Session start Select this check box for ICA Desktop Appliance Mode. This option allows USB redirection of the devices that were plugged in before ICA session start. Enable USB Redirection Allows you to enable Citrix USB redirection to all the devices. You can specify which devices and device families can be allowed or denied in to the Citrix sessions. Table 94.
Parameter Description Published Application Allows you to specify a published application to start. This is applicable for Published Application and StoreFront connection type. Store Name Enter the store name. This is applicable for Published Application and StoreFront connection type. Username Enter the user name. Password Enter the password. Domain Name Enter the domain name. Browsing Protocol Allows you to set a browsing protocol for the secure and nonsecure connections.
Parameter Description Delay before trying to reconnect Allows you to set the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Remote connection—VMware Use this page to create a VMware View broker connection. Table 97. Remote connection VMware Parameter Description Connection Name Allows you to enter a name to identify the connection.
Parameter Description • • • • • Large Screen Small Screen 1024 x 768 800 x 600 640 x 480 Disable Fullscreen Drop Down Menu Bar Allows you to disable the drop-down menu in the fullscreen mode. Automatically Launch This Desktop Allows you to specify the name of the published desktop to automatically launch upon successful connection. Auto Reconnect Allows you to enable the thin client to reconnect to the VMware session automatically.
Parameter Description Auto Reconnect Allows you to enable the thin client to reconnect to the RDP session automatically. Delay before trying to reconnect Enter the time in seconds to delay the reconnection attempt. When you select the Auto Reconnect check box, this option is displayed. Map all drives to a single share name—WyseUSB Allows you to map all the devices to a single shared name— WyseUSB. Table 99.
Advanced settings Configurations can be applied to the ThinLinux client device by providing the INI parameters in the Advanced option. Dell recommends that you do not include the INI parameters for policies which are already configured in other options. The password encoding and encryption are not applied for the password parameters. Table 101. Advanced Parameter Description No Global INI If selected, the global INI parameter is not downloaded from the file server.
5 Managing users This section describes how to perform a routine user management task in the management console. The following are the two types of users: • Administrators—Wyse Management Suite administrator can be assigned the role of a global administrator, group administrator, or viewer. – A Global Administrator has access to all the Wyse Management Suite functions. – A Group Administrator has access to all assets and functions for specific groups that are assigned to them.
Figure 8. Unassigned admins NOTE: To import users from the CSV file, click Bulk Import. Topics: • Adding new admin user • Editing admin user • Deactivating admin account • Deleting admin Adding new admin user To add an admin user, do the following: 1 Enter your email ID and user name in the respective fields. 2 Select the check box to use the same user name as mentioned in the email.
– Last name – Title – Mobile phone number • If you click the Roles tab, enter the following details: 1 In the Roles section, from the Role drop down list, select the Administrator role. 2 In the Password section, do the following: a 3 b Click Save. Enter the custom password. To generate any random password, select the Generate random password radio button.
6 Managing devices This section describes how to perform a routine device management task by using the management console. To locate the inventory of the devices, click the Devices tab. You can view a subset of the devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, platform, or time zone. To view the Device Details page of a particular device, click the device entry listed on the page.
• Configuration Groups • Status • OS Types • Subnet • OS Subtype • Platform • Timezone 1 From the Configuration Groups drop-down list, select either the default policy group or the groups which are added by an administrator.
For example, click the System Settings icon on the Zero Toolbar, and then click Central Configuration. For more information about ThinOS, refer to the ThinOS documentation. 2 Enter a valid group token and the server URLs. 3 Click OK, and follow the instructions displayed on the screen. 4 Enter the corporate credentials when prompted. NOTE: To verify whether your entry is correct, use the validate key.
a b Enable Wyse Management Suite (WMS)—Select the check box to enable the Wyse Management Suite to discover your thin client. DNS SRV record—Select this check box if you want the thin client to obtain the Wyse Management Suite values through DNS server, and then try to register into the Wyse Management Suite server. By default, the check box is selected. If the check box selection is canceled, then the thin client cannot obtain the Wyse Management Suite values through DNS server.
3 Click OK to save the settings. Service checked in status is displayed in System Information tab. To configure the WDM settings, do the following: 1 Click WDM, and use the following guidelines: 2 WDM Servers—Enter the IP addresses or host names, if WDM is used. Locations can also be supplied through user profiles, if user INI profiles are used. 3 DNS Name Record—(Dynamic Discovery) Allows devices to use the DNS host name lookup method to discover a WDM Server.
4 Enter the server address and the port number in the respective fields. 5 Enter the group token. For a single tenant, the group token is an optional step. 6 Click Register. After the registration is complete, the Registered to Wyse Management Suite message is displayed. Registering Linux thin clients through Wyse Device Agent User Interface NOTE: Creating a group is a pre-requisite for registering the thin client to Wyse Management Suite. 1 Open the Wyse Device Agent (WDA) application.
Option Tag Description Code—167 Enter True, if you have imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server. Description—Certificate Authority Validation Name—GroupToken Data Type—String Code—199 Description—Group Token Enter False , if you have not imported the SSL certificates from a well-known authority for https communication between the client and Wyse Management Suite server.
URL/Tag Description Record Name—_WMS_GROUPTOKEN This record is required to register the ThinOS devices with Wyse Management Suite on public or private cloud. Record FQDN—_WMS_GROUPTOKEN._tcp. Record Type— TEXT Record Name—_WMS_CAVALIDATION Record FQDN—_WMS_CAVALIDATION._tcp. Record Type—TEXT This record is optional to register the Windows Embedded Standard or ThinLinux devices with Wyse Management Suite on private cloud.
Parameter Description Change Group Allows you to select a new group for a particular device. Wake on LAN If a device is turned off or in the sleep mode, and you want to activate the device, then select the device, and click the Wake on LAN option. NOTE: The Wake on LAN option must be enabled to wake up the device from the sleep mode. To enable the Wake on LAN option, do the following: 1 2 3 Go to Portal Admin > File Repository. Select the device, and click Edit.
Parameter Description c • Installed Apps Click Request Services List, to view the list of the services running on the thin client. Performance Monitoring a Click Start Monitoring, to access the Performance metric console. On the Performance metric console, the following details are displayed: – Average CPU last minute. – Average memory usage last minute. b Click Clear. This option is available for Windows Embedded Standard, Linux, and ThinLinux devices.
– Local repository – Remote Wyse Management Suite repository • Pull Type—Select either Default or Advanced based on your pull type requirement. – When the Default pull type is selected, the following options are displayed: ◦ Compress ◦ OS ◦ BIOS – When the Advanced pull type is selected, a drop-down menu for selecting the templates is displayed. Select any template which is available by default. NOTE: You can use the custom templates created manually by editing the existing or default templates.
NOTE: • Wyse Device Agent and Merlin must be upgraded on your devices. • Legacy On-premise gateway does not support the image pull operation. To use this feature, install the Wyse Management Suite repository. • BIOS pull is not supported for Dell manufactured Windows Embedded Standard devices. Pulling log file To pull a device log from Windows Embedded Standard, ThinOS and ThinLinux devices, do the following: 1 Go to the Devices page, and click a particular device. The device details are displayed.
4 For Windows Embedded Standard devices, the Reboot drop-down list is included in the Alert window. To restart the system, select the Reboot option. If the Reboot Later option is selected, the device restarts at the configured time, and then the host name is updated. Figure 13. Alert NOTE: ThinLinux device does not need a reboot to update the host name. Hence the change host name screen for ThinLinux does not have a reboot option. 5 Click Send Command. A confirmation message is displayed.
7 Apps and data This section describes how to perform routine device application tasks, operating system imaging, inventory management, and set policies by using the management console. Figure 14. Apps and data Windows Embedded Standard operating system image updates are performed in the Apps and Data tab. Wyse Management Suite supports the following two types of application deployment policies: • Standard application—This policy allows you to install a single application package.
• Managing thin client inventory • Deploying applications to thin clients • Adding Windows Embedded Standard operating system and ThinLinux images to inventory • Managing ThinOS firmware inventory • Managing Windows Embedded Standard image policies • Managing file repository • Changing wallpaper for all devices belonging to marketing group Managing thin client inventory This section allows you to view and manage an application inventory for your thin client.
Figure 15. Add Advanced Policy 5 6 To create a new application policy, do the following: a Enter a Policy Name, Group, Task, and Device Type. b Click Add app, and select one or more applications under TC apps. For each application, you can select a pre and post install script under Pre-Install, Post-Install, and Install Parameters. If you want the system to reboot after the application is successfully installed, select Reboot.
Figure 16. App Policy Job The app/image policy job can run: a Immediately—Server runs the job immediately. b On device time zone—Server creates one job for each device time zone and schedules the job to the selected date/time of the device time zone. c On selected time zone—Server creates one job to be run at the date/time of the designated time zone. 10 Click Preview and schedule on the next page to create the job. 11 You can check the status of the job by navigating to the Jobs page.
NOTE: For ThinLinux operating system, download the merlin image, for example, 1.0.7_3030LT_merlin.exe, and copy in the \Repository\osImages\zipped folder. The image is added to the repository. 2 Go to Apps and data > OS image repository > WES/ThinLinux to view the registered image. Managing ThinOS firmware inventory To add a file to the ThinOS image inventory, do the following: 1 In the Apps & Data tab, under OS Image Repository, click WTOS. 2 Click Add File.
4 From the Type drop-down menu, select any one of the following options that suits your file type: • Certificate • Wallpaper • Logo • EULA text file • Windows Wireless Profile NOTE: To view the maximum size and the supported format of the files that you can upload, click the information (i) icon. 5 Select the check box if you want to override an existing file. NOTE: The file is added to the repository when you select the check box but it is not assigned to any of the groups or devices.
8 Managing rules This section describes how to add and manage the rules in the Wyse Management Suite console. The following filtering options are provided: • Registration • Unmanaged Device Auto Assignment • Alert Notification Topics: • Registering unmanaged devices • Creating unmanaged device auto assignment rules • Alert Notification Registering unmanaged devices Configure the rules for unmanaged devices by using the Registration option.
Figure 18. Edit Rule 4 Click Save. Creating unmanaged device auto assignment rules To create rules for the unmanaged device auto assignment, do the following: NOTE: Make sure that you have installed the pro license version of Wyse Management Suite. 1 Click the Rules tab. 2 Select the Unmanaged Device Auto Assignment option. 3 Click the Add Rules tab. Figure 19. Unmanaged Device Auto Assignment Rules 4 Enter the Name and select the Destination group.
Editing unmanaged device auto assignment rule 1 Click the Rules tab. 2 Select the Unmanaged Device Auto Assignment option. 3 Select the rule and click the Edit option. 4 Click Save. Disabling and deleting rule 1 Click the Rules tab. 2 Select the Unmanaged Device Auto Assignment option. 3 Select a rule and click the Disable Rule option. 4 Click the Delete Disabled Rule(s) option.
b Enter the Description. c From the drop-sown list, select a target device to apply Notification Target and the time duration to apply Notification Frequency. Figure 21. Add Rule 2 Click Save.
9 Managing Jobs This section describes how to schedule and manage jobs in the management console. Figure 22. Jobs In this page you can see jobs based on the following filtering options: • Configuration Groups—From the drop-down list, select the configuration group type. • Scheduled by—From the drop-down list, select a scheduler who performs the scheduling activity.
– 1 or more delayed Topics: • Scheduling the image policy • Scheduling the application policy • Schedule device command job Scheduling the image policy To schedule an image policy, do the following: 1 On the Jobs page, click the Schedule Image Policy option. The Image Update Job screen is displayed. 2 From the drop-down list, select a policy. Image or application is not a recurring job. Each command is device specific in the entire job schedule. 3 Enter the job description.
Device command is a recurring job. On selected days of the week and on specific time, the commands are sent to the selected devices. 3 From the drop-down list, select the type of operating system. 4 Enter the name. 5 From the drop-down list, select a group name. 6 Enter the job description. 7 From the drop-down list, select the date or time. 8 Enter/select the following details: 9 • Effective— Enter the starting and ending date. • Start between—Enter the starting and ending time.
10 Events This section describes how to view all events and alerts in the management system using the management console. It also provides instructions on viewing an audit of events and alerts for system auditing purposes. A summary of events and alerts is used to obtain an easy-to-read daily summary of what has happened in the system. The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time.
– Configuration – Remote Commands – Management – Compliance Viewing audit log The Audit window arranges the information into a typical audit log-view. You can view the timestamp, event type, source, and description of each event in the order of time. 1 Go to Events > Audit. 2 From the Configuration Groups drop-down list, select a group for which you want to view the audit log. 3 From the Timeframe drop-down list, select the time period to view the events that occurred during that time period.
11 Portal administration This section contains a brief overview of your system administration tasks that are required to set up and maintain your system. Figure 24. Portal admin Topics: • Configuring console settings • Configuring account settings • System setup Configuring console settings This section helps you to configure settings for the Wyse Management Suite console.
13 Click Import Users. NOTE: If you provide an invalid name or do not provide a last name, or provide any email address as name, then the entries cannot be imported into Wyse Management Suite. These entries are skipped during the user import process. The Wyse Management Suite portal displays a confirmation message with the number of imported active directory users. The imported active directory users are listed at Users tab > Unassigned Admins.
Alert classifications The Alert page categorizes the alerts as Critical, Warning, or Info. NOTE: To receive alerts through e-mail, select the Alert Preferences option from the username menu displayed on the upperright corner. Select the preferred notification type such as, Critical, Warning, or Info for the following alerts: • Device health alert • Device not checked in External application services This section allows you to create secured Application Programming Interface (API) accounts.
8 Click Edit to edit the files. a From the drop-down list of Concurrent File Downloads option, select the number of files. b Enable or disable Wake on LAN option. c Enable or disable Fast File Upload and Download (HTTP) option. • When HTTP is enabled, the file upload and download occurs over HTTP. • When HTTP is not enabled, the file upload and download occurs over HTTPS. d Add a note in the provided box. e Click Save Settings .
Figure 25. Generate report 1 Go to Portal Admin > Reports. 2 Click the Generate Report option. The Generate Report window is displayed. 3 From the Type drop-down list, select the type of the report. Figure 26. Types of report 4 Select the delimiter. 5 Click Save. Multi Tenant This section allows you to create an additional organization. You can manage the organizations independently.
The high level operator creates these organizations. 1 Select the check box to enable multi-tenant option. 2 Enter the following details: 3 • User name • Password • Confirm password • Email Click Save Settings. Configuring account settings This section helps you to configure account settings for Wyse Management Suite console. Custom branding This option allows you to add the name of your company and its logo or brand.
Enter the following details: • SMTP server • Send from address • Username • Password • Test address Current Certificate: It provides the information about the current certificate. 3 4 Select the following options and enter the details: • Key/Certificate: Upload HTTPS key/certificate file pair (only PEM format is supported). • PKCS-12: Upload HTTPS PKCS-12 (.pfx, .p12). Apache intermediate certificate is required for IIS pfx. Click Save.
A Installing or upgrading Wyse Device Agent This section provides information about how to install or upgrade Wyse Device Agent on your thin clients, such as Windows Embedded Standard, Linux, and ThinLinux devices, by using Wyse Management Suite. • Windows Embedded Standard devices—Wyse Device Agent (13.0.0.167) can be downloaded from WDA 13.
4 In the Group token field, enter a group token. This is an optional field. To skip this step, click Next. You can enter the group token details later in the Wyse Device Agent User Interface. 5 From the Region drop-down list, select the region of the Wyse Management Suite public cloud server. After successful installation, the Wyse Management Suite public cloud server automatically registers the device to the Wyse Management Suite console.
B Wyse Management Suite feature matrix The following table provides information about the features supported for each subscription type: Table 106.
Features Wyse Management Suite Standard Wyse Management Suite Pro-private cloud Wyse Management Suite Procloud edition Delegated administration Not supported Supported Supported Dynamic group creation and assignment based on device attributes Not supported Supported Supported Two-factor authentication Supported Supported Supported Active directory authentication for role based administration.
C Supported thin clients on Wyse management Suite The following table lists the supported thin clients on Wyse Management Suite: Table 107. Supported thin clients Operating System Device Type Build number Linux Wyse 5010 thin client 11.3.106 Wyse 7010 thin client WDA version 2.0.11-00.1 and later Wyse 5020 thin client Platform utility version 1.0.3-0.1 and later Wyse 7020 thin client ThinLinux Wyse 5020 thin client 1.0.3 Wyse 5060 thin client WDA version 2.0.24-00.
Operating System Device Type Build number WDA versions 13.0.0.167 and later. merlin version 3.4.6 and later Latitude E7270 mobile thin client 7010 WDA versions 13.0.0.167 and later. merlin version 3.4.6 and later Wyse 5060 thin client 7038 WDA versions 13.0.0.167 and later. merlin version 3.4.6 and later Windows 10 IoT Enterprise (WIE10) Wyse 5020 thin client 0A0F Wyse 7020 thin client WDA versions 13.0.0.167 and later. merlin version 3.4.
D Wireless profiles password editor This Wireless profiles password editor is used to capture the wireless profiles and edit the passwords. The profiles are saved in an XML file. The same XML file can be used to configure the Wyse Management Suite through Cloud Client Manager. NOTE: .NET Framework 4.5 must be installed to run this tool on any Windows operating system or Windows Embedded operating system.
Limitations of Wireless Profiles Password Editor The following are the limitations of Wireless Profiles Password Editor: • Passwords are valid only for the following authentication types: – WPAPSK – WPA2PSK • Passwords do not exist for the following enterprise authentication profile types: – WPA – WPA2 112 Wireless profiles password editor
E Creating and configuring DHCP option tags To create a DHCP option tag, do the following: 1 Open the Server Manager. 2 Go to Tools and click DHCP option. 3 Go to FQDN > IPv4 and right-click IPv4. Figure 28. DHCP 4 Click Set Predefined Options. The Predefined Options and Values window is displayed. 5 From the Option class drop-down menu, select the DHCP Standard Option value.
Figure 29. Predefined Options and Values 6 Click Add. The Option Type window is displayed. Figure 30. Option Type The options need to be either added to the server options of the DHCP server or scope options of the DHCP scope. Configuring the DHCP option tags • To create the 165 Wyse Management Suite server URL option tag, do the following: a Enter the following values and click OK.
– Description—WMS_Server b Enter the following value and then click OK. String—WMS FQDN For example, WMSServerName.YourDomain.Com:443. Figure 31. 165 Wyse Management Suite server URL option tag • To create the 166 MQTT server URL option tag, do the following: a Enter the following values and click OK. – Name—MQTT – Data type—String – Code—166 – Description—MQTT Server b Enter the following value and click OK. String—MQTT FQDN For example, WMSServerName.YourDomain.
Figure 32. 166 Wyse Management Suite server URL option tag • To create the 167 Wyse Management Suite CA Validation server URL option tag, do the following: a Enter the following values and click OK. – Name—CA Validation – Data type—String – Code—167 – Description—CA Validation b Enter the following values, and click OK.
Figure 33. 167 Wyse Management Suite server URL option tag • To create the 199 Wyse Management Suite Group Token server URL option tag, do the following: a Enter the following values and click OK. – Name—Group Token – Data type—String – Code—199 – Description—Group Token b Enter the following values and click OK.
Figure 34.
F Creating and configuring DNS SRV records To create a DNS SRV record, do the following: 1 Open the Server Manager. 2 Go to Tools and click DNS option. 3 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain > _tcp and right-click the _tcp option. Figure 35. DNS Manager 4 Click Other New Records. The Resource Record Type window is displayed.
Figure 36. Resource Record Type a 120 To create Wyse Management Suite server record, enter the following details and click OK.
Figure 37. _WMS_MGMT service b To create MQTT server record, enter the following values, and then click ÓK.
Figure 38. _WMS_MQTT service 6 Go to DNS > DNS Server Host Name > Forward Lookup Zones > Domain and right-click the domain. 7 Click Other New Records.
Figure 39. Resource Record Type a To create Wyse Management Suite Group Token record, enter the following values, and click OK.
Figure 40. _WMS_GROUPTOKEN record name b 124 To create Wyse Management Suite CA validation record, enter the following values, and then click OK.
Figure 41.
G Third party licenses The table provides the details about third party licenses. Table 108. Third party licenses Sl No Component name License type 1 apache-tomcat-7.0.72 Apache License, Version 2.0 2 jdk1.8.0_112 Oracle Binary Code License 3 jre1.8.0_112 Oracle Binary Code License 4 mariadb-10.0.26-winx64 GNU GPL V2 5 mosquitto-1.3 Eclipse Public licenses- v 1.0 6 bootstrap-2.3.2 Apache License, Version 2.0 7 backbone-1.3.3 MIT 8 aopalliance-1.0.
Sl No Component name License type 22 HockeySDK-Ios3.7.0 MIT 23 Relayrides / pushy - v0.9.3 MIT 24 zlib-1.2.8 zlib license 25 yaml-cpp-0.5.1 MIT 26 wiredtiger GNU GPL V2 27 unicode-8.0.0 unicode licensesagreement 28 snappy-1.1.2 BSD 3 Clause 29 scons-2.5.0 MIT 30 S2 Apache 2.0 31 pcre-8.38 PCRE licenses 32 mozjs-38 MPL-2.0 ,GPL-2,LGPL-2.1,BSD-2Clause,MIT,LGPL-2+, public-domain,ICU 33 asio-asio-1-11-0 Boost Software licensesVersion 1.
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