Dell EMC PowerEdge T550 Installation and Service Manual Regulatory Model: E76S Regulatory Type: E76S001 September 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 8 Chapter 2: PowerEdge T550 system overview............................................................................... 9 Front view of the system.................................................................................................................................................10 Rear view of the system....................................................
Cooling fans........................................................................................................................................................................ 46 Removing a cooling fan..............................................................................................................................................46 Installing a cooling fan.........................................................................................................................................
System memory guidelines...................................................................................................................................... 108 General memory module installation guidelines.................................................................................................. 109 Removing a memory module................................................................................................................................... 109 Installing a memory module...............
Power supply unit............................................................................................................................................................ 156 Hot spare feature...................................................................................................................................................... 156 Removing a power supply unit blank.....................................................................................................................
Chapter 9: Documentation resources.........................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components.
2 PowerEdge T550 system overview The PowerEdge T550 system is a 5U tower server that supports: ● Two Intel Xeon Scalable processors ● Sixteen DIMM slots ● Two redundant AC power supply units ● Up to 24 universal U.2/SAS/SATA hot swap drives (maximum eight NVMe drives) NOTE: All instances of SAS, SATA, and NVMe drives are seen as drives in this document, unless specified otherwise. NOTE: For more information about how to hot swap NVMe PCIe SSD U.
Front view of the system Figure 1. Front view of 24 x 2.5-inch drive system Table 1. Features available on the front of the system Item Ports, panels, and slots 1 Power button Icon Description Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system.
Table 1. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description more information about Status LED indicators, see the www.dell.com/ poweredgemanuals. 5 USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system. 6 USB 3.0 port The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system.
Table 2. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system. 2 System health and ID indicator 3 Information tag N/A The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on.
Figure 3. Front view of 8 x 3.5-inch + 8 x 2.5-inch drive system Table 3. Features available on the front of the system Item Ports, panels, and slots 1 Power button Icon Description Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system. 2 System health and ID indicator Indicates the status of the system.
Table 3. Features available on the front of the system (continued) Item Ports, panels, and slots Icon 5 USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system. 6 USB 3.0 port The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system. 7 NVMe drives 8 BOSS S2 module (optional) N/A This slot supports the BOSS S2 module.
Table 4. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system. 2 System health and ID indicator Indicates the status of the system. For more information about System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals.
Figure 5. Front view of 8 x 3.5-inch drive system (upsell configuration) Table 5. Features available on the front of the system Item Ports, panels, and slots 1 Power button Icon Description Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system.
Table 5. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description you have opted for the secure default access to iDRAC, then the Information tag also contains the iDRAC secure default password. 4 Status LED indicators 5 System health and ID indicator Indicates the status of the system. For more information about System health and system ID indicator codes, see the www.dell.com/ poweredgemanuals.
Figure 6. Front view of 8 x 2.5-inch drive system Table 6. Features available on the front of the system Item Ports, panels, and slots 1 Power button Icon Description Indicates if the system is powered on or off. Press the power button to manually power on or off the system. NOTE: Press the power button to gracefully shut down an ACPIcompliant operating system.
Table 6. Features available on the front of the system (continued) Item Ports, panels, and slots Icon 5 USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system. 6 USB 3.0 port The USB ports are 9-pin and 3.0-compliant. These ports enable you to connect USB devices to the system. 7 BOSS S2 module (optional) N/A This slot supports the BOSS S2 module. 8 Drive Enables you to install SAS/SATA drives that are supported on your system.
Table 7. Rear view of the system Item Ports, panels, or slots Icon Description 1 Power supply unit (PSU 1) N/A This is the primary PSU of the system. For more information about the PSU configurations, see www.dell.com/poweredgemanuals. 2 Power supply unit (PSU 2) N/A This PSU provides redundancy to the system. For more information about the PSU configurations, see www.dell.com/ poweredgemanuals. 3 PCIe expansion card slots (4) N/A Enables you to connect PCI Express expansion cards.
Inside the system Figure 8. Inside the system for 24 x 2.5-inch configuration 1. 3. 5. 7. 9. Tape backup unit Intrusion switch Cable retention clip OCP air shroud Cooling fan cage 2. 4. 6. 8. 10. Cooling fan Power interposer board PSU 1 System board 2.
Figure 9. Inside the system for 8 x 3.5-inch + 8 x 2.5-inch configuration 1. 3. 5. 7. 9. 11. Tape backup unit Intrusion switch GPU card holder PSU 1 System board Front PERC module 2. 4. 6. 8. 10. Cooling fan Power interposer board GPU riser OCP card Cooling fan cage Locating the Express Service Code and Service Tag The unique Express Service Code and Service Tag are used to identify the system.
1. 2. 3. 4. 5. Information tag (front view) Information tag (back view) OpenManage Mobile (OMM) label iDRAC MAC address and iDRAC secure password label Service Tag, Express Service Code, QRL label The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
Figure 13. Memory information Figure 14.
Figure 15. Icon legend Figure 16. 2.5-inch fPERC Figure 17. 3.5-inch fPERC Figure 18.
Figure 19. Fan board tray Figure 20. Fan cage Figure 21. Processor Figure 22. Heat sink removal Figure 23.
Figure 24.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2.
Table 8. Interfaces to set up iDRAC IP address (continued) Interface Documentation links see KB article https://www.dell.com/support/article/ sln308699. OpenManage Deployment Toolkit Dell EMC OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.
NOTE: Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article https://www.dell.com/support/article/sln308699. You can also access iDRAC using command-line protocol - RACADM.
Table 10. Options to download firmware (continued) Option Documentation link Using Dell OpenManage Deployment Toolkit (DTK) www.dell.com/openmanagemanuals > OpenManage Deployment Toolkit Using iDRAC virtual media www.dell.com/idracmanuals Options to download and install OS drivers You can choose any one of the following options to download and install OS drivers. For information about how to download or install OS drivers, see the documentation links provided in the table below. Table 11.
4 Minimum to POST and system management configuration validation This section describes the minimum to POST system requirement and system management configuration validation of the Dell EMC system.
Table 12. Configuration validation error (continued) Error Description Possible cause and recommendations Example Comm Error A configuration element is not responding to iDRAC using the management interface while running an inventory check. System management sideband communication Comm Error: Backplane 2 Unplug AC Power, reseat the element and replace the element if the problem persists.
5 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Optional front bezel System feet Optional caster wheels System cover Air shroud Cooling fans Cooling fan cage Fan board tray Front PERC module Drives Drive backplane Drive bays Cable routing Optional optical drive Optional tape backup unit Front IO module System memory Option
CAUTION: Ensure to have two or more people to lift the system horizontally from the box and place it on a flat surface, rack lift, or into the rails. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. WARNING: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage.
Recommended tools You need the following tools to perform the removal and installation procedures: ● Key to the bezel lock. The key is required only if your system includes a bezel. ● Phillips 1 screwdriver ● Phillips 2 screwdriver ● Torx T30 screwdriver ● 5 mm hex nut screwdriver ● Plastic scribe ● 1/4-inch flat blade screwdriver ● Wrist grounding strap connected to the ground ● ESD mat ● Needle-nose pliers Optional front bezel NOTE: LCD panel is optional on the front bezel.
Figure 25. Removing the front bezel Next steps Replacing the front bezel. Installing the front bezel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Locate and remove the bezel key. NOTE: The bezel key is part of the LCD bezel package. Steps 1. Insert the bezel tabs into the slots on the system. 2. Push the bezel toward the system until the bezel locks into place. 3. Lock the bezel.
Figure 26. Installing the front bezel System feet Removing the system feet Prerequisites NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1. Follow the safety guidelines listed in Safety instructions. 2. Place the system on its side on a flat, stable surface. 3. Rotate the system feet inward. Steps 1.
Figure 27. Removing the system feet Next steps Replace the system feet or install the caster wheels. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1. Follow the safety guidelines listed in Safety instructions. 2. Place the system on its side, on a flat, stable surface. Steps 1.
Figure 28. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system. Optional caster wheels Removing caster wheels Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the system feet. 3. Place the system on a flat, stable surface.
Figure 29. Removing caster wheels Next steps Replace the caster wheels or Install the system feet. Installing caster wheels Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Place the system on its side on a flat, stable surface. 3. If installed, remove the system feet. CAUTION: Install the caster wheels on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury or damage to the system.
Figure 30. Installing caster wheels Next steps Follow the procedure listed in After working inside your system. System cover Removing the system cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Power off the system, and any attached peripherals. Disconnect the system from the electrical outlet and peripherals. If installed, remove the front bezel. Steps 1.
Figure 31. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system and slide the system cover. 2. Close the system cover release latch.
Figure 32. Installing the system cover Next steps 1. If removed, install the front bezel. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Power on the system, including all attached peripherals.
Air shroud Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps Hold the edges of the air shroud, and lift the air shroud out of the system. Figure 33. Removing the air shroud Next steps Replace the air shroud.
Steps 1. Align the tabs on the air shroud with the guide pins on the system. 2. Lower the air shroud into the system, until firmly seated. Figure 34. Installing the air shroud Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan The procedure for removing a standard and a high-performance fan is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock.
Figure 35. Removing a cooling fan Next steps Replace a cooling fan. Installing a cooling fan The procedure for installing a standard and a high-performance fan is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only one fan at a time. 1.
Figure 36. Installing a cooling fan Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Cooling fan cage Removing the cooling fan cage Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Lift the blue release levers to disengage the cooling fan cage from the system. 2.
Figure 37. Removing the cooling fan cage Next steps Replace the cooling fan cage. Installing the cooling fan cage Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan cage. Incorrectly installed cables may get damaged. Steps 1.
Figure 38. Installing the cooling fan cage Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Fan board tray Fan board view Figure 39. Fan board connectors 1. FAN1 3. FAN3 5. FAN8 50 Installing and removing system components 2. FAN2 4. FAN4 6.
7. FAN_SIG2 9. FAN6 11. FAN5 8. FAN_SIG1 10. FAN_PWR Removing the fan board tray Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. Remove the cooling fan cage. Disconnect the cables that are connected to the fan board. Steps 1. Loosen the captive screw and slide the fan board tray to the right of the system to disengage it from the chassis. 2.
Steps 1. Align the fan board tray to the guide pins on the system, slide the tray to the left of the system to lock it in place. 2. Tighten the captive screw to secure the fan board tray to the system. Figure 41. Installing the fan board tray Next steps 1. 2. 3. 4. Connect the cables to the fan board. Install the cooling fan cage. Install the air shroud. Follow the procedure listed in After working inside your system. Front PERC module Removing the front PERC module Prerequisites 1.
Figure 42. Removing the front PERC module for 3.5-inch drive backplane Figure 43. Removing the front PERC module for 2.5-inch drive backplane. Next steps Replace the front PERC module. Installing the front PERC module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system.
3. Disconnect all the cables connected to the front PERC module. Steps 1. Align the connectors and guide slots on the front PERC module with the connectors and guide pins on the drive backplane. 2. Slide the front PERC module until the module is connected to the drive backplane. 3. Using a Phillips 2 screwdriver, tighten the captive screws on the front PERC module. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 44.
Next steps 1. Connect the cables to the front PERC module. 2. Follow the procedure listed in After working inside your system. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5-inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
Steps Insert the drive blank into the drive slot, and push the blank until the release button clicks into place. Figure 47. Installing a drive blank Next steps If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If applicable, remove the front bezel. 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.
Figure 48. Removing a drive carrier Next steps 1. Installing a drive carrier. 2. If you are not replacing the drive immediately, install a drive blank in the empty drive slot to maintain proper system cooling. Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.
Figure 49. Installing a drive carrier Next steps If removed, install the front bezel. Removing the drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips 1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.
Figure 50. Removing the drive from the drive carrier Next steps Replacing the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1.
Figure 51. Installing a drive into the drive carrier Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. 3. Remove the drive carrier. Steps 1. Using a Phillips 1 screwdriver, remove the screws from the rails on the drive carrier. NOTE: If the drive carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive. 2.
Figure 52. Removing a 3.5-inch drive adapter from a 3.5-inch drive carrier Next steps Replace the 3.5-inch drive adapter into the 3.5-inch drive carrier. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Install the 2.5 inch drive into the 3.5-inch drive adapter. Steps 1. Insert the 3.5-inch drive adapter into the 3.5-inch drive carrier with the connector end of the drive toward the back of the 3.
Figure 53. Installing a 3.5-inch drive adapter into the 3.5-inch drive carrier Next steps 1. Install the drive carrier. 2. If removed, install the front bezel. Removing a 2.5-inch drive from a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Remove the 3.5-inch drive adapter from the 3.5-inch drive carrier. NOTE: A 2.5-inch drive is installed in a 3.5-inch drive adapter, which is then installed in the 3.5-inch drive carrier. Steps 1.
Figure 54. Removing a 2.5-inch drive from a 3.5-inch drive adapter Next steps Install a 2.5-inch drive into a 3.5-inch drive adapter. Installing a 2.5-inch drive into a 3.5-inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Remove the 3.5-inch drive adapter from the 3.5-inch hot swappable drive carrier. Steps 1. Align the screw holes on the 2.5-inch drive with the screw holes on the 3.5-inch drive adapter. 2. Using a Phillips 2 screwdriver, secure the 2.
Figure 55. Installing a 2.5-inch drive into a 3.5-inch drive adapter Next steps Install the 3.5-inch drive adapter into the 3.5-inch hot swappable drive carrier. Drive backplane Drive backplane The PowerEdge T550 supports a 3.5-inch SAS/SATA and 2.5-inch SAS/SATA/NVMe drive backplane. Figure 56. 3.5-inch drive backplane 1. BP_PWR_1 2.
Figure 57. 2.5-inch drive backplane 1. BP_PWR_CTRL 3. BP_PWR_1 2. BP_SIG 4. BP_DST_PA1 Removing the 3.5-inch drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location. NOTE: The procedure to remove the backplane is similar for all backplane configurations. 1. 2. 3. 4. 5.
Figure 58. Removing the 3.5-inch drive backplane Next steps Replace the 3.5-inch drive backplane. Installing the 3.5-inch drive backplane Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the cooling fan cage. Remove the drives. Remove the front PERC module.
Figure 59. Installing the 3.5-inch drive backplane Next steps 1. 2. 3. 4. 5. Install the drives. Connect the drive backplane cables to the connector on the backplane. Install the cooling fan cage. Install the front PERC module. Follow the procedure listed in After working inside your system. Removing the 2.5-inch drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.
Figure 60. Removing the 2.5-inch drive backplane Next steps Replace the 2.5-inch drive backplane. Installing the 2.5-inch drive backplane Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the cooling fan cage. Remove the drives. Remove the front PERC module. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. Steps 1.
Figure 61. Installing the 2.5-inch drive backplane Next steps 1. 2. 3. 4. 5. Install the drives. Connect the drive backplane cables to the connector on the backplane. Install the cooling fan cage. Install the front PERC module. Follow the procedure listed in After working inside your system. Drive bays Removing the drive bay cage blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. If installed, remove the front bezel.
Figure 62. Removing the drive bay cage blank Figure 63. Removing the drive bay cage blank Next steps Replace the drive bay cage blank or install drive bay cage.
Installing the drive bay cage blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Align and push the blank into the drive bay cage slot, until it clicks into place. NOTE: The procedure to install the drive cage blanks are similar. Figure 64.
Figure 65. Installing the drive bay cage blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system. Removing a drive bay Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove all the drives. Remove the backplane from drive bay. Steps 1. Using the Phillips 2 screwdriver, remove the screws securing the drive bay to the system. 2.
Figure 66. Removing a drive bay Figure 67.
Figure 68. Removing a NVMe drive bay Next steps Replacing the drive bay. Installing a drive bay Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove all the drives. Remove the backplane from drive bay. Steps 1. Insert the drive bay into the drive bay slot in the system. 2. Using the Phillips 2 screwdriver secure the drive bay to the system.
Figure 69. Installing a drive bay Figure 70.
Figure 71. Installing a NVME drive bay Next steps 1. Install the backplane to the drive bay. 2. Install the drives. 3. Follow the procedure listed in After working inside your system. Cable routing NOTE: The cable routing shown for the connectors PIB_SIG_1, PIB_SIG_2 and SYS_PWR_1 are same for all configurations.
Figure 72. Cable routing - 8 x 2.5-inch SAS with BOSS S2 module Table 15. Cable routing - 8 x 2.
Figure 73. Cable routing - 8 x 2.5-inch SAS with GPU riser Table 16. Cable routing - 8 x 2.
Figure 74. Cable routing - 8 x 2.5-inch SAS with two GPU risers Table 17. Cable routing - 8 x 2.
Figure 75. Cable routing - 8 x 2.5-inch SATA with BOSS S2 module Table 18. Cable routing - 8 x 2.
Figure 76. Cable routing - 8 x 2.5-inch SATA with GPU riser Table 19. Cable routing - 8 x 2.
Figure 77. Cable routing - 8 x 2.5-inch SATA with two GPU risers Table 20. Cable routing - 8 x 2.
Figure 78. Cable routing - 16 x 2.5-inch SAS with BOSS S2 module Table 21. Cable routing - 16 x 2.
Figure 79. Cable routing - 16 x 2.5-inch SAS with GPU riser Table 22. Cable routing - 16 x 2.
Figure 80. Cable routing - 16 x 2.5-inch SAS with two GPU risers Table 23. Cable routing - 16 x 2.
Figure 81. Cable routing - 24 x 2.5-inch SAS with BOSS S2 module Table 24. Cable routing - 24 x 2.
Figure 82. Cable routing - 24 x 2.5-inch SAS with GPU riser Table 25. Cable routing - 24 x 2.
Figure 83. Cable routing - 24 x 2.5-inch SAS with two GPU risers Table 26. Cable routing - 24 x 2.
Figure 84. Cable routing - 8 x 3.5-inch SAS Table 27. Cable routing - 8 x 3.
Figure 85. Cable routing - 8 x 3.5-inch SAS with BOSS S2 module Table 28. Cable routing - 8 x 3.
Figure 86. Cable routing - 8 x 3.5-inch SAS with GPU riser Table 29. Cable routing - 8 x 3.
Figure 87. Cable routing - 8 x 3.5-inch SAS with two GPU risers Table 30. Cable routing - 8 x 3.
Figure 88. Cable routing - 8 x 3.5-inch SATA with GPU riser Table 31. Cable routing - 8 x 3.
Figure 89. Cable routing - 8 x 3.5-inch SATA with two GPU risers Table 32. Cable routing - 8 x 3.
Figure 90. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with BOSS S2 module Table 33. Cable routing - 8 x 3.5-inch + 8 x 2.
Figure 91. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with GPU riser Table 34. Cable routing - 8 x 3.5-inch + 8 x 2.
Figure 92. Cable routing - 8 x 3.5-inch + 8 x 2.5-inch NVMe with two GPU risers Table 35. Cable routing - 8 x 3.5-inch + 8 x 2.
Optional optical drive This is a service technician replaceable part only. Removing the optical drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installed, remove the front bezel. Steps Press the release tab and slide the optical drive blank out of the system. Figure 93. Removing the optical drive blank Next steps Replace the optical drive blank or install the optical drive.
Figure 94. Installing the optical drive blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure that is listed in After working inside your system. Removing the optical drive Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. If installed, remove the front bezel. Disconnect the power and data cables from the optical drive.
Figure 95. Removing the optical drive Next steps Replace the optical drive or install the optical drive blank. Installing the optical drive Prerequisites NOTE: Only slim 9.5-mm SATA DVD-ROM drive or DVD+/-RW drive can be installed in your system. External optical drives can be connected through USB ports. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installed, remove the front bezel. Steps 1.
Figure 96. Installing the optical drive Next steps 1. If removed, install the front bezel. 2. Connect the power cable and the data cable to the optical drive. NOTE: Route the cables properly to prevent them from being pinched or crimped. 3. Follow the procedure that is listed in After working inside your system. Optional tape backup unit This is a service technician replaceable part only. Removing the tape backup unit blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 97. Removing the tape backup unit blank Next steps Replace the tape backup unit blank or install the tape backup unit. Installing the tape backup unit blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installed, remove the front bezel. Steps Align and slide the tape backup unit blank into the slot on the system until it clicks into place.
Figure 98. Installing the tape backup unit blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure that is listed in After working inside your system. Removing the tape backup unit Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. If installed, remove the front bezel. Disconnect the power and data cables from the tape backup unit.
Figure 99. Removing the tape backup unit Next steps Replace the tape backup unit or install the tape backup unit blank. Installing the tape backup unit Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. If installed, remove the front bezel. Steps 1. Align and slide the tape backup unit in the slot on the system. 2.
Figure 100. Installing the tape backup unit Next steps 1. Connect the power cable and the data cable to the tape backup unit. NOTE: Route the cables properly to prevent them from being pinched or crimped. 2. Install the air shroud. 3. If removed, install the front bezel. 4. Follow the procedure that is listed in After working inside your system. Front IO module This is a service technician replaceable part only. Removing the front IO module Prerequisites 1. 2. 3. 4. 5.
Figure 101. Removing the front IO module for base configuration Figure 102. Removing the front IO module for upsell configuration Next steps Replace the front IO module. Installing the front IO module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud.
4. Remove the front bezel. 5. Disconnect the power and data cables from the front IO module. Steps 1. NOTE: The procedure to remove the front IO module is similar for base and upsell configurations. Align the front IO module with the slot on the system. 2. Slide the front IO module into the slot until the release bracket clicks into place. Figure 103. Installing the front IO module for base configuration Figure 104. Installing the front IO module for upsell configuration Next steps 1.
NOTE: Route the cables properly to prevent them from being pinched or crimped. 2. Install the front bezel. 3. Install the air shroud. 4. Follow the procedure that is listed in After working inside your system. System memory System memory guidelines The PowerEdge T550 system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor.
Table 37. Supported memory matrix DIMM type Rank Capacity DIMM rated voltage and speed Operating speed for DIMMs per Channel (DPC) RDIMM 1R 8 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s 2R 16 GB, 32 GB, 64 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory.
Figure 106. Removing a memory module Next steps Replace the memory module. Installing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2.
Figure 107. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory. 4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly.
Figure 108. Removing the BOSS S2 module Figure 109. Removing the BOSS S2 module 3. Align the blank with the BOSS S2 module slot and push it into the bay until it clicks into place. NOTE: Blanks must be installed in empty slots to maintain FCC certification of the system. The blanks also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 110. Installing the BOSS S2 module blank Next steps Replace the BOSS S2 module. Installing the BOSS S2 module Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. If installed, remove the front bezel. Disconnect the cables connected to the system board. Steps 1. If installed, remove the BOSS S2 module blank using a flat head screwdriver. Figure 111.
Figure 112. Installing the BOSS S2 module Figure 113. Installing the BOSS S2 module Next steps 1. Connect the cables to the system board connectors. NOTE: Route the cables properly to prevent them from being pinched or crimped. 2. If removed, install the front bezel. 3. Install the air shroud. 4. Follow the procedure that is listed in After working inside your system. Removing the BOSS S2 card carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
3. If installed, remove the front bezel. Steps 1. Open the release latch and slide the BOSS S2 card carrier out of the BOSS S2 module. Figure 114. Removing the BOSS S2 card carrier 2. Using the Phillips 1 screwdriver, remove the screws securing the M.2 SSD module to the BOSS S2 card carrier. 3. Pull the M.2 SSD module to disconnect from the BOSS S2 card connector. Figure 115. Removing the M.2 SSD module 4.
Figure 116. Installing the BOSS S2 card carrier blank Next steps Replace the BOSS S2 card carrier Installing the BOSS S2 card carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installed, remove the front bezel. Steps 1. Press the release clip and pull the BOSS S2 card carrier blank out of the system. Figure 117.
2. Align the M.2 SSD module at an angle with the BOSS S2 card connector. 3. Insert the M.2 SSD module until it is firmly seated in the BOSS S2 card connector. 4. Using the Phillips 1 screwdriver, secure the M.2 SSD module on the BOSS S2 card with the screw. Figure 118. Installing the M.2 SSD module 5. Align and push the BOSS S2 card carrier into the slot in the BOSS S2 module. 6. Close the release latch to secure the BOSS S2 card carrier. Figure 119. Installing the BOSS S2 card carrier Next steps 1.
Removing the internal USB module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. If you are replacing the internal USB module, remove the internal USB key. Steps Holding the blue pull tab, lift the internal USB module out of the system. Figure 120. Removing the internal USB module Next steps Replace the internal USB module.
Figure 121. Installing the internal USB module Next steps 1. Install the internal USB key. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Internal USB memory key Removing the internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm width x 57.15 mm length x 7.9 mm height. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 123. Installing the internal USB memory key Next steps 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optional IDSDM module Removing the IDSDM module Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud.
Steps 1. Locate the IDSDM connector on the system board. NOTE: For information on the exact location of IDSDM on system board, see System board jumpers and connector section. 2. Align IDSDM module with the connector on the system board. 3. Press the IDSDM module until firmly seated on the system board. Figure 125. Installing the IDSDM module Next steps 1. Install the MicroSD cards. NOTE: Reinstall the Micro-SD cards into the same slots based on the labels you had marked on the cards during removal. 2.
Figure 126. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup. NOTE: Ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Steps 1.
Figure 127. Installing the MicroSD card Next steps 1. Install the IDSDM module. 2. Follow the procedure listed in After working inside your system. Expansion cards NOTE: When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals.
Table 39. Configuration type C0 (continued) Card Type Slot priority Maximum number of cards PERC/HBA 10.
Table 40.
Table 41.
Table 42. Configuration type C1-1 (continued) Card Type Slot priority Maximum number of cards PCIe SSD Gen4: Samsung 1, 6 2 GPU: Nvidia A10, A30, A40 1 1 GPU: Nvidia T4 1, 6 2 Serial port module: Inventec 5 1 Foxconn external adapter 1, 6 H840 2 Foxconn external adapter 1, 6 HBA355e 2 aPERC HBA11 HBA355i 1 6 Table 43. Configuration type C2 Card Type Slot priority Maximum number of cards FPERC 10.15 H345 Internal 2 PERC/HBA 10.
Table 43. Configuration type C2 (continued) Card Type Slot priority Maximum number of cards Foxconn external adapter 1, 2, 4, 6, 3 H840 5 Foxconn external adapter 1, 2, 4, 6, 3 HBA355e 5 aPERC HBA11 HBA355i 1 6 Removing a expansion card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Disconnect the cables from the expansion card. 2.
Figure 129. Installing the filler bracket Next steps Replace the expansion card. Installing an expansion card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2.
Figure 130. Removing the filler bracket 4. Holding the card by the edges, position the card so that the card aligns with the expansion card connector. 5. Insert the card firmly into the expansion card connector until the card is fully seated. 6. Close the expansion card latch by pushing the latch up until the latch snaps into place. Figure 131. Installing an expansion card 7. Connect the cables to the expansion card. Next steps 1. Install the air shroud. 2.
GPU card holder Removing the GPU card holder Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps Loosen the captive screws and pull the GPU card holder from the system. Figure 132. Removing GPU card holder Next steps Replace the GPU card holder. Installing the GPU card holder Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 133. Installing the GPU card holder Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional GPU card Removing the GPU card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. NOTE: The GPU card images below are representative and may not match the actual GPU card to remove. Steps 1.
Figure 134. Removing the GPU card 3. If you are removing the GPU card permanently, install filler brackets over the empty slot openings, and use the screws to secure the filler brackets to the system. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system . The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Installing the GPU card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. If installing a new GPU card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. 4. Remove the air shroud. 5. Install GPU card holder, if required. NOTE: The GPU card images below are representative and may not match the actual GPU card to install. Steps 1.
Figure 137. Installing the GPU card Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. GPU riser Removing the GPU riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Disconnect the cables from the GPU riser connected to the system board. 2. Loosen the captive screws and pull the GPU riser from the system.
Figure 138. Removing the GPU riser Next steps Replace the GPU riser. Installing the GPU riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Align the GPU riser to the guide pins and lower the GPU riser in the system. 2. Tighten the captive screws, until the GPU riser is firmly seated.
Figure 139. Installing the GPU riser Next steps 1. Connect the cables to the system board connectors. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Processor and heat sink module This is a service technician replaceable part only. Removing the processor and heat sink module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud.
Figure 140. Removing the processor heat sink module 3. Lift the PHM from the system and set the PHM aside with the processor side facing up.
Figure 141. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. Remove the processor heat sink module.
2. Using your thumb, lift up the thermal interface material (TIM) break lever to release the processor from the TIM and retaining clip. 3. Holding the processor by the edges, lift the processor away from the retaining clip. NOTE: Ensure to hold the retaining clip to the heat sink as you lift the TIM break lever. Figure 142. Lift up the TIM break lever NOTE: Ensure to return the TIM break lever back to original position. 4.
Figure 143. Removing the retaining clip Next steps Replace the processor. Installing the processor Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. Remove the processor heat sink module. Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
Figure 144. Installing the retaining clip 3. Align the processor with retaining clip, by using the fingers press the retaining clip on all the four sides until it clicks into place. NOTE: Ensure the processor is securely latched to the retaining clip. Figure 145. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose the syringe after you use it. Figure 146. Applying thermal grease 6. For new heat sink, remove the Thermal Interface Material (TIM) protective film from the base of heat sink.
Figure 147. Removing the Thermal Interface Material (TIM) protective film 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ● Ensure latching features on retaining clip and heat sink are aligned during assembly.
Figure 148. Installing the heat sink onto the processor Next steps 1. Install the processor heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions. 1. Follow the safety guidelines listed in Safety instructions. 2.
2. Align the pin 1 indicator of the heat sink to the system board, and then place the processor heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. Figure 149. Installing the processor heat sink 3.
Figure 150. Set the anti-tilt wires to the locked position and tightening the nuts Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional OCP card Removing the OCP card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1.
Figure 151. Removing the OCP air shroud 2. Open the blue latch to disengage the OCP card. 3. Push the OCP card towards the rear end of the system to disconnect from the connector on the system board. 4. Slide the OCP card out of the slot on the system. Figure 152.
5. If the OCP card is not going to be replaced, install a filler bracket . Figure 153. Installation of filler bracket Next steps Replace the OCP card. Installing the OCP card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell.
Figure 154. Removal of filler bracket 2. Open the blue latch on the system board. 3. Slide the OCP card into the slot in the system. 4. Push until the OCP card is connected to the connector on the system board. 5. Close the blue latch to lock the OCP card to the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 155.
6. Align the OCP air shroud to the guide pins on the chassis and lower the OCP air shroud. Figure 156. Installing the OCP air shroud. Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Optional serial COM port This is a service technician replaceable part only. Removing the serial COM port Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system.
Figure 157. Removing the serial COM port 2. Install the filler bracket if not replacing the serial COM port. Next steps Replace the serial COM port. Installing the serial COM port Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Open the blue latch and remove the filler bracket from the system. 2.
2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type That is recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the Safety instructions.
Figure 160. Installing the system battery Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b. Enter the correct time and date in the System Setup Time and Date fields. c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e.
Figure 161. Removing the intrusion switch module Next steps Replace the intrusion switch module. Installing the intrusion switch module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure that is listed in Before working inside your system. 3. Remove the air shroud. NOTE: Ensure that you note the routing of the cables as you remove them from the system board. Route the cable properly when you replace it to prevent the cable from being pinched or crimped.
Figure 162. Installing the intrusion switch module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Power supply unit NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one. For updating to the latest firmware and changing the configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals.
Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Pull the blank out of the system. CAUTION: To ensure proper system cooling, the PSU blank must be installed in the second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are installing a second PSU. Figure 163. Removing a 60 mm power supply unit blank Figure 164. Removing a 86 mm power supply unit blank Next steps Replace the PSU blank or install the PSU.
Figure 165. Installing a 60 mm power supply unit blank Figure 166. Installing a 86 mm power supply unit blank Removing a power supply unit adapter Remove the PSU adapter, when installing PSU with 86 mm wide form factor. Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps Press release latch and remove the power supply unit adapter. Figure 167. Removing a power supply unit adapter Next steps Replace the PSU adapter or install an 86 mm PSU.
NOTE: Remove the PSU adapter, when installing PSU with 86 mm wide form factor. Steps Align and insert the power supply unit adapter, until the adapter clicks into place. Figure 168. Installing a power supply unit adapter Removing a AC power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 170. Removing a 86 mm power supply unit Next steps Install the PSU. Installing a AC power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 171.
Figure 172. Installing a 86 mm power supply unit Next steps 1. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap. NOTE: When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the PSU and determine its status. The PSU redundancy may not occur until discovery is complete.
Power interposer board This is a service technician replaceable part only. PIB board view Figure 173. PIB connectors 1. 3. 5. 7. 9. 11. 13. 15. J_PS1 SYS_PWR1_1 PIB_SIG CPU_PWR2 FAN_PWR1 SIG_PWR_2 GPU_PWR_3 ODD_PWR 2. 4. 6. 8. 10. 12. 14. GPU_PWR1 SYS_PWR1_2 PIB_SIG1 J_PS2 SIG_PWR_1 SIG_PWR_3 GPU_PWR_2 Removing the power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system.
Figure 174. Removing the PIB Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure that is listed in Before working inside your system. Remove the air shroud. Remove the PSU. Steps 1. Align the screw holes on the power interposer board (PIB) with the holes on the system. 2. Using the Phillips 2 screwdriver, secure the PIB to the system using the screws. 3.
Figure 175. Installing the power interposer board Next steps 1. Install the PSUs. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. System board This is a service technician replaceable part only. Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key.
i. Memory modules j. Processors and heat sink modules k. Trusted Platform Module (TPM) CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that you cover the processor socket with the processor protective cap. Steps 1. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis.
Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the system board holder and plunger, lower the system board into the system. 3. Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots. Figure 177.
b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the Manually update the Service Tag by using System Setup section. c. Update the BIOS and iDRAC versions. Reenable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Module section. 4. If you are not using Easy restore, import your new or existing iDRAC Enterprise license.
Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites NOTE: ● Ensure the operating system is compatible with the TPM version you are installing. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. CAUTION: The TPM plug-in module is cryptographically bound to that particular system board after it is installed.
Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On with Preboot Measurements. 4. From the TPM Command option, select Activate. 5. Save the settings. 6.
6 Jumpers and connectors This section provides essential and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must be able to identify the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 179.
Table 44. System board jumpers and connectors Item Connector Description 1. FAN_SIG1 Fan Signal 1 2. FAN_SIG2 Fan Signal 2 3. PIB_SIG1 PIB Signal 1 4. PIB_SIG2 PIB Signal 2 5. INTRUSION Intrusion Switch Connector 6. SYS_PWR1 System Power Connector 1 7. SIG_PWR_0 Power connector for cable riser 8. Coin cell battery Coin cell battery 9. SL6_CPU2_PB3 PCIe cable connector 6 (Processor 2) 10. X16 (CPU2) x16 PCIe slot 6 ( Processor 2) 11. SYS_ID System ID Connector 12.
Table 44. System board jumpers and connectors (continued) Item Connector Description 36. B6, B2, B8, B4 DIMMs for processor 2 Channels E, F, G, H 37. SL1_CPU2_PB1 PCIe cable connector 1(Processor 2) 38. LFT_CP Left Control Panel System board jumper settings For information about resetting the password jumper to disable a password, see the Disabling a forgotten password section. Table 45. System board jumper settings Jumper Setting PWRD_EN Description The BIOS password feature is enabled.
6. Power off the system. 7. Remove the system cover. 8. Move the jumper on the system board from pins 4 and 6 to pins 2 and 4. 9. Replace the system cover. 10. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. 11. Assign a new system and/or setup password.
7 System diagnostics and indicator codes This section describes the diagnostic indicators on the system front panel that displays the system status during system startup.
Table 46. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action If the problem persists, see the Getting help section. Memory indicator The indicator turns solid amber if a Check the System Event Log or system messages memory error occurs. for the location of the failed memory. Reseat the memory module. If the problem persists, see the Getting help section. PCIe indicator The indicator turns solid amber if a Restart the system.
Table 48. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition code Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is powered off. Press the iDRAC Quick Sync 2 button to power on the iDRAC Quick Sync 2 feature. If the LED fails to power on, reseat the front IO panel cable and check. If the problem persists, see the Getting help section. Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate.
The LCD panel is available only on the optional front bezel. The optional front bezel is hot pluggable. The status and conditions of the LCD panel are outlined here: ● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.
Table 51. Setup menu Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you to match an LCD message with an SEL entry.
Table 53. NIC indicator codes (continued) NIC indicator codes Condition Link indicator is green, and activity indicator is blinking green. Indicates that the NIC is connected to a valid network at its maximum port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green. maximum port speed, and data is being sent or received. Link indicator is green, and activity indicator is off.
Table 54. AC PSU status indicator codes (continued) Power indicator codes Condition same power rating. This results in a PSU mismatch condition or failure to power on the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: When correcting a PSU mismatch, replace the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and an unexpected system shutdown.
Drive indicator codes The LEDs on the drive carrier indicate the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 185. Drive indicators on the drive and the mid drive tray backplane 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label Figure 186. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3.
Table 56. Drive indicator codes (continued) Drive status indicator code Condition Blinks green for three seconds, amber for three seconds, and then powers off after six seconds Indicates that the rebuild has stopped. Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
Table 57. System diagnostic controls (continued) Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
8 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Technologies Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
The QRL includes the following information about your system: ● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, LCD diagnostics, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2.
9 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the model number, see the front of your system. 3. On the Product Support page, click Documentation.
Table 58. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. www.dell.com/poweredgemanuals For information about setting up, using, and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide. www.dell.
