Dell EMC XC Series Appliance and XC Core System Life Cycle Manager Reference Guide May 2021 Rev. 1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Tables........................................................................................................................................... 4 Chapter 1: Revision history............................................................................................................5 Chapter 2: Introduction.................................................................................................................8 Chapter 3: Prerequisites........................................................
Tables 4 1 Hypervisor support statement................................................................................................................................ 9 2 Platform support........................................................................................................................................................ 9 3 Supported Hardware and versions for 13th Generation Platforms..............................................................
1 Revision history Date Document revision Description of changes May 2021 1.21 Updates for this release: ● RIM release- DELL-LCM-1.7 ● Firmware Updates March 2021 1.20 Updates for this release: ● Hyper-V 2019 temporarily disabled (refer to the KB article located here) ● LCM release- LCM-2.4.1 ● RIM release - DELL-LCM-1.5.1 ● Updated PTAgent to 2.3 ● Updated iSM to 3.6* *iSM support version for AHVel6 is 3.4.0 February 2021 1.19 Updates for this release: ● RIM release - DELL-LCM-1.
Date Document revision Description of changes ● New platform support- XC740xd2 CORE ● Firmware updates ● Bug Fixes May 2020 1.13 Updated section 1.3 with minimum recommended version support for LCM Updated Section 2.3 Update steps Updated section 3 with Inventory Post update section Updated section 4.6 with Backplane SEP versions April 2020 1.12 Updated platform support Updated procedure to verify iDRAC version March 2020 1.11 Updates for this release: ● ● ● ● LCM 2.3.1 PTA 1.9.4 iSM 3.
Date Document revision Description of changes ● Introduction ● Support statements ● Running LCM update June 2018 1.1 Updated the following sections: ● Support statements ● Definitions and support requirements ● Known behaviors and troubleshooting May 2018 1.
2 Introduction The purpose of this guide is to assist you with the best possible experience using Life Cycle Manager (LCM) along with the XC Series 13 th , 14 th , and 15 th generation appliances using an ESXi, AHV, and Hyper-V. This document contains recommendations and support statements. LCM is a new framework that was introduced in the Nutanix Acropolis Operating System (AOS) 5.0 timeframe. NOTE: The AOS 4.7.x Branch is not supported. Dell EMC provides the payload for the XC Series appliance.
3 Prerequisites About this task The prerequisites help you to prepare for the XC Series for the LCM update. This section includes the pre-update considerations and tasks, environmental set-up, and database set-up. Verify environmental recommendations Use the following environmental recommendations: 1. Turn off nonessential virtual machines. 2. Do not run LCM during peak production hours. 3. Check iDRAC virtual console on each node to be updated for connected virtual media and detach.
Verify hardware requirements Dell EMC hardware payload includes BIOS, iDRAC, backplane, network card, BOSS, and HBA support. NOTE: The firmware versions that are listed in the LCM payload or documentation may be lower than the firmware that is delivered from the Dell EMC factory due to the date of shipment versus date of LCM block release. Effectively, the documented firmware and driver versions are the minimal supported versions and are not a baseline for support under Nutanix.
NOTE: Nutanix LCM is the prescribed method to update the appliance. If lower than the minimum version (see table 6), the prescribed update method is to manually uninstall PTAgent and Dell iSM. A reboot may be required after the removal of Dell iSM. Following the reboot, re-inventory using LCM and install versions of PTAgent and Dell iSM using the LCM install method.
Steps 1. Log into the iDRAC web interface. 2. On the Job Queue tab, select all jobs and then delete them. Optionally, you can delete job queues by running this script from RACADM. You can accomplish this from a management system in the same environment. racadm -r ip address -u user name -p password jobqueue delete -i JID_CLEARALL_FORCE 3. In Prism, from the Home drop-down menu, select LCM. 4. On the Inventory tab, click Perform Inventory.
4 Update LCM About this task After the verifications of the environments, support requirements, and iDRAC version, you must run the LCM update and verify the same. Run LCM update Run the LCM update by following these steps. This is an example of updating the Cluster Software component. About this task This process requires choosing the available updates and saving the selection. After the selection is saved, Update Selected and Apply All Updates. Use this same process on all updates.
NOTE: If any component has not been updated, re-run the LCM firmware upgrade.
5 Troubleshoot LCM update The following is a list of LCM known behaviors. See the Nutanix portal for additional information. Inventory failure About this task Dell EMC recommends stopping the Foundation Service that is still running. Not doing so can cause inventory to fail. If you find the Foundation Service is running, from a shell, run the following command: genesis stop foundation LCM update failure Running Nutanix Foundation Service causes the LCM to fail.
A Appendix Knowledge Base articles This section contains KB articles associated with LCM. XC | LCM 2.4.1 | Windows 2019 temporarily removed from LCM 2.4.1 XC 13G | iDRAC 2.70.70.70 | LCM updates fail with WSMAN stopping after multiple queries Version and severity details of firmware components NOTE: This is a single firmware payload update. Dell EMC recommends that if any component is listed in the column as Urgent, the customer must update.
Component Name Component Type XC Server Generation F/W version Criticality 14G XC640/XC740XD/ XC740XD2/ XC6420/ XC940/XCXR2 Backplane SEP 14G, 15G 4.35 Optional Dell HBA330 Adapter HBA 14G 16.17.01.00 Urgent Dell HBA330 Mini HBA 13G,14G, 15G 16.17.01.00 Urgent 13G XC6320 iDRAC iDRAC 13G 2.75.100.75 Recommended 13G XC430 iDRAC iDRAC 13G 2.75.100.75 Recommended 13G XC630 iDRAC iDRAC 13G 2.75.100.75 Recommended 13G XC730 iDRAC iDRAC 13G 2.75.100.
Component Name Component Type XC Server Generation F/W version Criticality PERC H730 Mini PERC 13G, 14G 25.5.8.0001 Recommended PERC H730P Mini PERC 13G, 14G 25.5.8.0001 Recommended HGST HUS726T4TALS200 4TB 12Gbps 512n SAS 3.5 HDD (PN:NT1X2, CID:106506) SAS HDD 13G & 14G PU06 Urgent HGST HUH721212AL5200 12TB 12Gbps 512e SAS 3.5 HDD (PN:9HXK6, CID:105545) SAS HDD 13G & 14G NS09 Urgent HGST HUS728T8TAL5200 8TB 12Gbps 512e SAS 3.
Component Name Component Type XC Server Generation F/W version Criticality TOSHIBA PX04SVB048 480GB 12Gbps 512n SAS 2.5 SSD (PN:N5Y85, CID:104359) SAS SSD 13G & 14G AM07 Recommended TOSHIBA PX04SVB096 960GB 12Gbps 512n SAS 2.5 SSD (PN:YYC10, CID:104360) SAS SSD 13G & 14G AM07 Recommended TOSHIBA PX04SVB192 1.92TB 12Gbps 512n SAS 2.5 SSD (PN:4XC39, CID:104361) SAS SSD 13G & 14G AM07 Recommended TOSHIBA PX04SVB384 3.84TB 12Gbps 512n SAS 2.
Component Name Component Type XC Server Generation F/W version Criticality SAS SSD 13G, 14G, 15G B01C Recommended TOSHIBA KPM5XVUG1T92 SAS SSD 1.92TB 12Gbps 512e SAS 2.5 SSD (PN:2WVYG, CID:106613) 13G, 14G, 15G B01C Recommended TOSHIBA KPM5XRUG3T84 SAS SSD 3.84TB 12Gbps 512e SAS 2.5 SSD (PN:N85XX, CID:106628) 13G, 14G, 15G B01C Recommended TOSHIBA KPM5WVUG960G 960GB 12Gbps 512e SAS 2.5 SSD (PN:V43R6, CID:107257) SAS SSD 13G, 14G, 15G B318 Recommended TOSHIBA KPM5WVUG1T92 1.
Component Name Component Type XC Server Generation F/W version Criticality INTEL SSDSC2BB240G7R 240GB 6Gbps 512n SATA 2.5 SSD (PN:NH81W, CID:105339) SATA SSD 13G & 14G DL43 Recommended INTEL SSDSC2KB038T7R 3.84TB 6Gbps 512e SATA 2.5 SSD (PN:3RRN8, CID:106367) SATA SSD 13G & 14G DL5C Recommended INTEL SSDSC2KG019T7R 1.92TB 6Gbps 512e SATA 2.5 SSD (PN:MWKF2, CID:106361) SATA SSD 13G & 14G DL5C Recommended INTEL SSDSC2KG480G7R 480GB 6Gbps 512e SATA 2.
Component Name Component Type XC Server Generation F/W version Criticality SAMSUNG MZ7KM960HMJP0D3 960GB 6Gbps 512n SATA 2.5 SSD (PN:DD4G0; CID:105239) SATA SSD 13G & 14G GD57 Recommended SAMSUNG MZ7KH480HAHQ0D3 480GB 6Gbps 512e SATA 2.5 SSD (PN:3KVC5, CID:107368) SATA SSD 13G, 14G, 15G HF57 Recommended SAMSUNG MZ7KH960HAJR0D3 960GB 6Gbps 512e SATA 2.5 SSD (PN:YDHYX, CID:107369) SATA SSD 13G, 14G, 15G HF57 Recommended SAMSUNG MZ7KH1T9HAJR0D3 1.92TB 6Gbps 512e SATA 2.
● NCC Reference Guide : https://portal.nutanix.com/page/documents/details?targetId=NCC-Guide-NCC-v39:NCC-GuideNCC-v39 ● Nutanix Release Notes 2.x. https://portal.nutanix.com/page/documents/details/?targetId=Release-Notes-LCM:lcmRelease-Notes-LCM-intro-2x-r.html Articles provided for the Dell EMC XC Series appliance: ● iDRAC 8 https://www.dell.com/support/home/en-us/product-support/product/idrac8-lifecycle-controller-v2.75.75.75/ docs ● iDRAC 9 https://www.dell.
