Dell EMC XC Series Appliance and XC Core System Life Cycle Manager Reference Guide August 2021 Rev. 1.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Tables........................................................................................................................................... 4 Chapter 1: Revision history............................................................................................................5 Chapter 2: Introduction.................................................................................................................8 Chapter 3: Prerequisites........................................................
Tables 4 1 Hypervisor support statement................................................................................................................................ 9 2 Platform support........................................................................................................................................................ 9 3 Supported Hardware and versions for 13th Generation Platforms..............................................................
1 Revision history Date Document revision Description of changes August 2021 1.24 Updates for this release: ● RIM release - Dell-LCM-1.8 ● PTAgent 2.5.1 ● Firmware updates July 2021 1.23 Updates for this release: ● LCM release - LCM-2.4.2 ● Enabled support for Hyper-V updates ● Removed support for XC6515-8 Core AMD May 2021 1.22 Updates for this release: ● RIM release- DELL-LCM-1.7.1 ● PTAgent 2.4 May 2021 1.21 Updates for this release: ● RIM release- DELL-LCM-1.
Date Document revision Description of changes August 2020 1.15 Updates for this release: ● ● ● ● ● July 2020 1.14 Updates for this release: ● ● ● ● ● ● ● May 2020 1.13 RIM release- DELL-LCM-1.1 Updated 14G iDRAC firmware for security fixes Updated 14G BIOS firmware Integrated Toshiba HDD firmware for critical updates Updated section Appendix A with firmware version detail LCM 2.3.2 PTA 1.9.6 iSM 3.5.
Date Document revision Description of changes ● ● ● ● ● PTAgent 1.9 iSM 3.4 NVMe PM1725a firmware Firmware updates Bug fixes April 2019 1.4 Firmware updates March 2019 1.3 ● ● ● ● December 2018 1.2 Updated the following sections: Added ESXi 6.7 Updated Hyper-V Added SSD support Added Release Content ● Introduction ● Support statements ● Running LCM update June 2018 1.
2 Introduction The purpose of this guide is to assist you with the best possible experience using Life Cycle Manager (LCM) along with the XC Series 13 th and 14 th generation appliances using an ESXi, AHV, and Hyper-V. This document contains recommendations and support statements. LCM is a new framework that was introduced in the Nutanix Acropolis Operating System (AOS) 5.0 timeframe. NOTE: The AOS 4.7.x Branch is not supported. Dell EMC provides the payload for the XC Series appliance.
3 Prerequisites About this task The prerequisites help you to prepare for the XC Series for the LCM update. This section includes the pre-update considerations and tasks, environmental set-up, and database set-up. Verify environmental recommendations Use the following environmental recommendations: 1. Turn off nonessential virtual machines. 2. Do not run LCM during peak production hours. 3. Check iDRAC virtual console on each node to be updated for connected virtual media and detach.
Verify hardware requirements Dell EMC hardware payload includes BIOS, iDRAC, backplane, network card, BOSS, and HBA support. NOTE: The firmware versions that are listed in the LCM payload or documentation may be lower than the firmware that is delivered from the Dell EMC factory due to the date of shipment versus date of LCM block release. Effectively, the documented firmware and driver versions are the minimal supported versions and are not a baseline for support under Nutanix.
Check NCC Health and Foundation Services About this task The steps that are outlined in this section are a suggested outline of how to update an XC Series cluster effectively using LCM. From one CVM, run the following commands: Steps 1. NCC Health checks, which is a Nutanix Cluster Health Check. Run it to resolve failure errors and warnings. Example of the command: $ncc health_checks run_all 2. Check that the Foundation Service is not running on the CVMs.
Optionally, you can delete job queues by running this script from RACADM. You can accomplish this from a management system in the same environment. racadm -r ip address -u user name -p password jobqueue delete -i JID_CLEARALL_FORCE 3. In Prism, from the Home drop-down menu, select LCM. 4. On the Inventory tab, click Perform Inventory. Verify iDRAC version To verify the iDRAC version, check the host for the iDRAC version. After the LCM update, verify that the Dell EMC payloads have taken place.
4 Update LCM About this task After the verifications of the environments, support requirements, and iDRAC version, you must run the LCM update and verify the same. Run LCM update Run the LCM update by following these steps. This is an example of updating the Cluster Software component. About this task This process requires choosing the available updates and saving the selection. After the selection is saved, Update Selected and Apply All Updates. Use this same process on all updates.
NOTE: If any component has not been updated, re-run the LCM firmware upgrade.
5 Troubleshoot LCM update The following is a list of LCM known behaviors. See the Nutanix portal for additional information. Inventory failure About this task Dell EMC recommends stopping the Foundation Service that is still running. Not doing so can cause inventory to fail. If you find the Foundation Service is running, from a shell, run the following command: genesis stop foundation LCM update failure Running Nutanix Foundation Service causes the LCM to fail.
A Appendix Knowledge Base articles This section contains KB articles associated with LCM. XC 13G | iDRAC 2.70.70.70 | LCM updates fail with WSMAN stopping after multiple queries Version and severity details of firmware components NOTE: This is a single firmware payload update. Dell EMC recommends that if any component is listed in the column as Urgent, the customer must update. Component Name Component Type XC Server Generation F/W version Criticality 13G XC6320 BIOS BIOS 13G 2.13.
Component Name Component Type XC Server Generation F/W version Criticality Dell HBA330 Mini HBA 13G,14G 16.17.01.00 Urgent 13G XC6320 iDRAC iDRAC 13G 2.81.81.81 Recommended 13G XC430 iDRAC iDRAC 13G 2.81.81.81 Recommended 13G XC630 iDRAC iDRAC 13G 2.81.81.81 Recommended 13G XC730 iDRAC iDRAC 13G 2.81.81.81 Recommended 13G XC730XD iDRAC iDRAC 13G 2.81.81.81 Recommended 14G XC6420 iDRAC iDRAC 14G 4.40.40.00 Recommended 14G XC640 iDRAC iDRAC 14G 4.40.40.
Component Name Component Type XC Server Generation F/W version Criticality HGST HUS728T8TAL5200 8TB 12Gbps 512e SAS 3.5 HDD (PN:44YFV, CID:106802) SAS HDD 13G & 14G RS06 Urgent HGST HUH721010AL5200 10TB 12Gbps 512e SAS 3.5 HDD (PN:07FPR, CID:104516) SAS HDD 13G & 14G LS20 Urgent HGST HUH721008AL5200 8TB 12Gbps 512e SAS 3.5 HDD (PN:KRDKK, CID:104515) SAS HDD 13G & 14G LS20 Urgent HGST HUH721008AL4200 8TB 12Gbps 4096n SAS 3.
Component Name Component Type XC Server Generation F/W version Criticality TOSHIBA PX04SVB192 1.92TB 12Gbps 512n SAS 2.5 SSD (PN:4XC39, CID:104361) SAS SSD 13G & 14G AM07 Recommended TOSHIBA PX04SVB384 3.84TB 12Gbps 512n SAS 2.5 SSD (PN:GYMY9, CID:104362) SAS SSD 13G & 14G AM07 Recommended TOSHIBA PX05SMB040Y 400GB 12Gbps 512n SAS 2.5 SSD (PN:5VHHG, CID:105625 SAS SSD 13G & 14G AS10 Recommended TOSHIBA PX05SMB080Y 800GB 12Gbps 512n SAS 2.
Component Name XC Server Generation F/W version Criticality TOSHIBA KPM5XVUG1T92 SAS SSD 1.92TB 12Gbps 512e SAS 2.5 SSD (PN:2WVYG, CID:106613) 13G, 14G B026 Recommended TOSHIBA KPM5XRUG3T84 SAS SSD 3.84TB 12Gbps 512e SAS 2.5 SSD (PN:N85XX, CID:106628) 13G, 14G B026 Recommended TOSHIBA KPM5WVUG960G 960GB 12Gbps 512e SAS 2.5 SSD (PN:V43R6, CID:107257) SAS SSD 13G, 14G B322 Recommended TOSHIBA KPM5WVUG1T92 1.92TB 12Gbps 512e SAS 2.
Component Name Component Type XC Server Generation F/W version Criticality INTEL SSDSC2BB160G4R 160GB 6Gbps 512n SATA 2.5 SSD (PN:PX9CC, CID:101122) SATA SSD 13G & 14G DL16 Recommended INTEL SSDSC2BB240G7R 240GB 6Gbps 512n SATA 2.5 SSD (PN:NH81W, CID:105339) SATA SSD 13G & 14G DL43 Recommended INTEL SSDSC2KB038T7R 3.84TB 6Gbps 512e SATA 2.5 SSD (PN:3RRN8, CID:106367) SATA SSD 13G & 14G DL5C Recommended INTEL SSDSC2KG019T7R 1.92TB 6Gbps 512e SATA 2.
Component Name Component Type XC Server Generation F/W version Criticality SAMSUNG MZ7KM480HMHQ0D3 480GB 6Gbps 512n SATA 2.5 SSD (PN:2RGGR; CID:105238) SATA SSD 13G & 14G GD57 Recommended SAMSUNG MZ7KM960HMJP0D3 960GB 6Gbps 512n SATA 2.5 SSD (PN:DD4G0; CID:105239) SATA SSD 13G & 14G GD57 Recommended SAMSUNG MZ7KH480HAHQ0D3 480GB 6Gbps 512e SATA 2.5 SSD (PN:3KVC5, CID:107368) SATA SSD 13G, 14G HF58 Recommended SAMSUNG MZ7KH960HAJR0D3 960GB 6Gbps 512e SATA 2.
Component Name Component Type XC Server Generation F/W version Criticality INTEL SSDSCKKB480G8R 480GB 6Gbps 512e SATA M.2 SSD (PN:7FXC3,CID:108314) SATA SSD 14G Urgent DL6R Technical support and resources ● Dell.com/XCSeriesmanuals is focused on meeting customer needs with proven services and support. ● Dell EMC Technical Resource Center on DellEMC.com provides expertise that helps to ensure customer success on Dell EMC XC Series platforms.
