Administrator Guide

Chapter 1: Installation overview.................................................................................................... 4
Chapter 2: Introduction.................................................................................................................5
Chapter 3: Order of reinstallation..................................................................................................6
Chapter 4: Updating or resetting the BIOS.................................................................................... 7
Flashing the BIOS................................................................................................................................................................ 7
Clearing CMOS settings.....................................................................................................................................................7
Trusted Platform Module (TPM) security..................................................................................................................... 7
Chapter 5: Reinstalling the operating system................................................................................ 8
Chapter 6: Reinstalling drivers and applications............................................................................ 9
Displaying drivers and applications on your computer................................................................................................9
Chapter 7: Reinstallation sequence for drivers and applications...................................................10
1. Intel chipset device software......................................................................................................................................10
Downloading and installing the chipset driver.......................................................................................................10
2. Critical Microsoft Quick Fix Engineering (QFE) updates.....................................................................................10
3. Media-card reader driver.............................................................................................................................................10
Downloading and installing the media-card reader driver................................................................................... 11
4. Intel Rapid Storage Technology (IRST).................................................................................................................... 11
Downloading and installing the IRST driver............................................................................................................ 11
5. Graphics........................................................................................................................................................................... 11
Downloading and installing the Dell graphics driver............................................................................................. 11
6. Audio.................................................................................................................................................................................12
Downloading and installing the Dell audio driver...................................................................................................12
7. Fingerprint-reader driver............................................................................................................................................. 12
Downloading and installing the fingerprint-reader driver................................................................................... 12
8. Dell Power Manager (DPM)........................................................................................................................................12
9. Wireless Local Network (WLAN) drivers and applications..................................................................................13
Downloading and installing the Wi-Fi driver...........................................................................................................13
12. Dell Docking Station WD19........................................................................................................................................ 13
11. Dell Thunderbolt Dock WD19TB................................................................................................................................13
Chapter 8: .NET Framework......................................................................................................... 14
Chapter 9: Getting help and contacting Dell................................................................................ 15
Contents
Contents 3