Setup Guide

65
Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
•Check your wireless router to ensure it is
powered on and connected to your data
source (cable modem or network hub).
•Check if wireless is enabled on the
computer (see “Enable or Disable Wireless
(Optional)” on page16).
•Re‑establish your connection to the
wireless router (see “Setting Up a Wireless
Connection” on page23).
•Interference may be blocking or
interrupting your wireless connection.
Try moving the computer closer to your
wireless router.
Wired Connections
If the wired network connection is lost —
The network cable is loose or damaged.
•Check the network cable to ensure it is
plugged in and not damaged.