Dell™ XPS™ M1210 Owner’s Manual Model PP11S w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see "Glossary" on page 177.
Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining Your Computer’s Configuration Front View 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . .
3 Using the Display. Adjusting Brightness . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using the Keyboard and Touch Pad . Numeric Keypad . . . . . . . . . . . . . . . . 35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Using the Optional Camera . Accessing the Camera’s Help File . . . . . . . . . . . . . . . . . . . . . . . 45 . . . . . . . . . . . . . . . . . . . . . . . 45 . . . . . . . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Manually Adjusting the Camera Settings .
8 Using Cards ExpressCards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 . . . . . . . . . . . . . . . . . . . . 71 71 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 ExpressCard Blanks. . . . . . . . . Installing an ExpressCard . . . . . . Removing an ExpressCard or Blank Media Memory Cards Using Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer Tracking Software . . . . . . . . . . . . . . . . . . . . . . . . . . If Your Computer Is Lost or Stolen . . . . . . . . . . . . . . . . . . . . . . . . 84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 11 Troubleshooting Dell Diagnostics Dell Support Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Ensuring Sufficient Power for Your Computer Sound and Speaker Problems . . . . . . .
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory . 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Hinge Cover Keyboard 116 . . . . . . . . . . . . . . . . . . . . . . Returning a Hard Drive to Dell WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . Computer, Keyboard, and Display Touch Pad . . . . . . . . . . . . . Floppy Drive . . . . . . . . . . . . CDs and DVDs . . . . . . . . . . . Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dell Technical Support Policy (U.S. Only) . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • Drivers and Utilities CD (also known as ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
What Are You Looking For? Find It Here • How to set up my computer Setup Diagram • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips; articles Dell Support Website — support.dell.com from technicians; online courses; and frequently asked NOTE: Select your region to view the appropriate support questions site.
What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the QuickSet ® ® icon in the Microsoft Windows taskbar. For more information on Dell QuickSet, see "Dell™ QuickSet" on page 137. • How to reinstall my operating system Operating System CD NOTE: The Operating System CD is optional and may not ship with your computer.
About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Access the Microsoft® Windows® Help and Support Center. For instructions, see "Windows Help and Support Center" on page 13. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
Front View 1 2 3 4 5 6 7 14 13 12 11 10 9 8 1 camera 6 device status lights 11 touch pad buttons 2 display 7 keyboard and wireless status lights 12 touch pad 3 power button 8 media control buttons 13 keyboard 4 shutter button 9 microphone/line-in connector 14 Dell MediaDirect™ button 5 speakers (2) 10 headphone connectors (2) CAMERA — For more information about the camera, see "Using the Optional Camera" on page 45.
SPEAKERS (2) — To adjust the volume of the integrated speakers, press the media control buttons. DEVICE STATUS LIGHTS Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status.
Turns on when wireless networking is enabled. To enable or disable wireless networking, use the wireless switch. For information on using the wireless switch, see "Dell™ Wi-Fi Catcher™ Network Locator" on page 82. Turns on when a card with Bluetooth® wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature, so the light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.
MICROPHONE/LINE-IN CONNECTOR — Attach a microphone or other sound input device to the connector. For information about how to use the headphone connectors and the microphone/line-in connector for 5.1 surround sound mode, see "Connecting Your Computer to a TV or Audio Device" on page 56. HEADPHONE CONNECTORS ( 2 ) — Attach headphones or speakers to the connectors. For information about how to use the headphone connectors and the microphone/line-in connector for 5.
Left Side View 1 2 3 4 5 6 7 8 1 modem connector (RJ-11) 4 air vents 7 ExpressCard slot 2 USB connectors (2) 5 wireless switch 8 hard drive 3 S-video TV-out connector 6 Wi-Fi Catcher light MODEM CONNECTOR (RJ-11) To use the internal modem, connect the telephone line to the modem connector. For additional information on using the modem, see the online modem documentation supplied with your computer. NOTICE: The network connector is slightly larger than the modem connector.
W I -F I C A T C H E R ™ L I G H T — The light operates as follows: • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found • Flashing amber: No signal found or error • Off: No signal found E X P R E S S C A R D S L O T — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. You can add an ExpressCard to make WWAN connectivity available on your computer. For more information, see "Using Cards" on page 71.
VIDEO CONNECTOR Connects an external VGA-compatible monitor. Back View 1 NETWORK CONNECTOR 2 3 1 network connector 3 AC adapter connector 2 battery 4 security cable slot 4 (RJ-45) Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to help prevent damage to the cable.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. AIR VENTS — The computer uses fans to create airflow through the vents, which prevents the computer from overheating. COMMUNICATIONS CARD COVER — Covers the WLAN card slot and the Mobile Broadband card slot.
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.
4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6.
Running the Files and Settings Transfer Wizard With the Operating System CD NOTE: This procedure requires the Operating System CD. This CD is optional and may not be included with all computers. Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard by clicking Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.
Running the Files and Settings Transfer Wizard Without the Operating System CD To run the Files and Settings Transfer Wizard without the optional Operating System CD, you must create a wizard disk that lets you create a backup of your data files. Create the wizard disk on removable media so that you can move it from your new computer to your old computer.
Transfer Data to the New Computer 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. Follow the instructions on the screen. The wizard reads the collected files and settings and applies them to your new computer. When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer.
Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. 1 3 2 1 USB connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.
Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.
Setting Up Your Computer
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 Try different settings for Color quality and Screen resolution.
Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press and the desired key after enabling the keypad. • To enable the keypad, press . The • To disable the keypad, press again. 9 light indicates that the keypad is active.
Key Combinations System Functions Opens the Task Manager window. Display Functions Displays icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on). Highlight the desired icon to switch the display to that option. and up-arrow key Increases brightness on the integrated display only (not on an external monitor).
QuickSet Key Combinations If QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about QuickSet key combinations, rightclick the icon in the taskbar, and click Help. Adjusting Keyboard Settings To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard.
The touch pad has silk screening on the right side and at the bottom to indicate vertical and horizontal scrolling capability. Scrolling is enabled by default. To disable this feature, modify the mouse properties through the Control Panel. NOTE: The scroll zones may not work with all application programs. For the scroll zones to function properly, the application program must be able to use the touch-pad scroll feature.
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the battery installed at all times. One battery is supplied as standard equipment in the battery bay.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children.
Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help. To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds.
To enter standby mode: • Click Start→ Shut Down→ Stand by. or • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 43) in the Power Options Properties window, use one of the following methods: – Press the power button. – Close the display. – Press . To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab.
Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer. • To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more information about QuickSet, click the Help button in the Power Management Wizard. • To access the Power Options Properties window, click Start→ Control Panel→ Performance and Maintenance→ Power Options.
Using a Battery
Using the Optional Camera If you ordered a camera when you bought your computer, the camera is integrated in the computer display. The camera and its integrated directional microphone allows you to take photos and videos and to communicate visually and verbally with other computer users. The swivel action of the camera is manually adjustable. The blue camera light appears when the camera is turned on. For more information about camera features, see "Specifications" on page 163.
Manually Adjusting the Camera Settings If you do not want the camera to use automatic settings, you can manually adjust the camera settings. 1 Double-click the icon in the notification area and click Camera Settings. 2 In the Camera Settings window: • Click the Video tab to adjust video settings, such as contrast and brightness. • Click the Audio tab to adjust audio settings, such as the volume level.
1 1 shutter button The QuickCapture window appears and the blue camera light turns on. You can now direct the camera to point at the object or person that you want to record. The QuickCapture window on the screen shows you the camera target view. 2 To take a picture, click Take a Picture, or press the shutter button. To record a video, click Record a Video. Unless you designate a different location, the picture or video is automatically saved to the My Pictures folder on your hard drive.
Using the Optional Camera
Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. NOTE: Depending on the aspect ratio of your display, movies may display differently. 1 Press the eject button on the front of the drive. 2 Pull out the tray.
3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. NOTE: If you use a CD/DVD drive that shipped with another computer, you may need to install the drivers and software necessary to play CDs or DVDs or write data. For more information, see the Drivers and Utilities CD (the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries). 4 Push the tray back into the drive.
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to reduce the screen resolution setting.
NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus. 1 Click Start→ All Programs→ Roxio→ Creator Projects→ RecordNow Copy. 2 Under the Copy tab, click Disc Copy. 3 To copy the CD or DVD: • If you have one CD/DVD drive, ensure that the settings are correct, and then click Disc Copy. The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the drive and click OK.
DVD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Maybe No No DVD-RAM Maybe No No Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator project. • Use CD-Rs to burn music CDs that you want to play in regular stereos.
Using Dell Media Experience and Dell MediaDirect™ Based on configuration settings and selections you made when ordering your computer, your computer provides support for: • Dell Media Experience — A multimedia user interface for accessing and playing digital media such as music and videos • Dell MediaDirect — An instant-on multimedia playback mode for digital media NOTE: Dell QuickSet is necessary for Dell MediaDirect to function.
1 1 Dell MediaDirect button Dell MediaDirect and Dell Media Experience Help The Dell media application program on your computer provides help information. When you launch either program, click the desktop icon for additional help.
Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables and component video adapters are available for purchase from Dell. Your computer has an S-video TV-out connector that, together with a standard S-video cable (available from Dell), enables you to connect the computer to a TV.
It is recommended that you connect video and audio cables to your computer in one of the following combinations. NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection you should use. • S-video and standard audio • Composite video and standard audio • Component-out video and standard audio When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV.
1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the component video adapter) if your TV or audio device supports S-video but not S/PDIF digital audio. 2 Plug one end of the S-video cable into the S-video output connector on the computer. 3 Plug the other end of the S-video cable into the S-video input connector on your TV.
1 2 3 1 composite video adapter 2 S-video cable 3 S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter. 1 1 composite video adapter 2 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV.
8 See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 68 to ensure that the computer recognizes and works properly with the TV. Composite Video and Standard Audio 1 2 1 audio input connector 3 2 S-video TV-out connector 3 composite video adapter 1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect.
1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 68 to ensure that the computer recognizes and works properly with the TV.
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
Component Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 component video adapter 1 2 3 1 component video adapter 2 component video cable 3 standard audio cable Using Multimedia 65
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, point to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the SPDIF option.
7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen.
1 1 black cable connector 2 Connect the speaker’s green cable connector to the left headphone connector. 3 Connect the speaker’s yellow cable connector to the right headphone connector.
2 1 1 70 Using Multimedia green cable connector 2 yellow cable connector
Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 163 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot.
2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard.
Media Memory Cards The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device.
To install a media memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the media memory card and automatically loads the appropriate device driver.
Using Networks Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.
Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network.
Start Button and Connect To Option 1 Click Start→ Connect To→ Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. 2 To view detailed information about the wireless network card: a Right-click Wireless Network Connection. b Click Properties. The Wireless Network Connection Properties window appears.
9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem. NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure. 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize.
Determining the Wireless Network Device Manager Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices: • Your wireless network card’s client utility • The Windows XP operating system To determine which wireless configuration utility is managing your wireless network card: 1 Click Start→ Settings→ Control Panel→ Network Connections.
Monitoring the Status of the Wireless Network Card Through Dell™ QuickSet The wireless activity indicator(s) provide you with an easy way to monitor the status of your computer’s wireless devices. The indicator(s) display whether your computer’s integrated wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator(s) change to display the status.
Checking Your Dell Mobile Broadband Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations. To determine your computer configuration, see one of the following: • Your order confirmation • Microsoft® Windows® Help and Support Center To check your Mobile Broadband card in the Help and Support Center: 1 Click Start→ Help and Support→ Use Tools to view your computer information and diagnose problems.
Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to connect to a Mobile Broadband network, ensure that you have all the components for establishing a Mobile Broadband connection (see "What You Need to Establish a Mobile Broadband Network Connection" on page 80), and then verify that your Mobile Broadband card is enabled by verifying the setting of the wireless switch.
Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords Passwords prevent unauthorized access to your computer.
• Do not share your password with other people. • Ensure that people are not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as smart cards, data encryption programs, or PC Cards (or Mini-Cards) with encryption features.
Troubleshooting Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 97 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell computers.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press .
Option Function Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. Custom Test Tests a specific device. You can customize the tests you want to run. Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem.
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Dell Support Utility The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button.
Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK — 1 Click the Start button and click My Computer.
• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I C S — Click the Start button, point to Programs and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems.
C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the microprocessor has failed. Contact Dell. See "Contacting Dell" on page 141. C D D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from the computer. See "Drive Problems" on page 89. D A T A E R R O R — The hard drive cannot read the data. See "Drive Problems" on page 89. D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperly seated.
H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard Drive" on page 116), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see page 85). I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable CD. Insert a bootable CD.
M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 119). N O B O O T D E V I C E A V A I L A B L E — The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.
T I M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M — The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options. See "Using the System Setup Program" on page 171. T I M E R C H I P C O U N T E R 2 F A I L E D — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see page 85).
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
Dell MediaDirect™ problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N — Click the question mark icon at the bottom of the Dell MediaDirect screen to access Help. TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I V E A N D T H E D E L L D V D P L A Y E R — If you purchased a DVD drive with your computer, this software should already be installed.
R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem. See "Dell Diagnostics" on page 85. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
Mobile Broadband (Wireless Wide Area Network) NOTE: The Dell Mobile Broadband Card Utility user’s guide and the Mobile Broadband ExpressCard user’s guide are available through the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. You can also download the Dell Mobile Broadband Card Utility user’s guide from support.dell.com. NOTE: Remove any network cables from the computer and disable the WLAN card.
If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 141. C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0°C (32°F), the computer will not start up.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
No sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion. R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See "Reinstalling Drivers and Utilities" on page 106.
TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D — 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. R E I N S T A L L T H E T O U C H P A D D R I V E R — See "Reinstalling Drivers and Utilities" on page 106.
ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes. 3 Click the area you want to change or click the Display icon. 4 Try different settings for Color quality and Screen resolution. S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages" on page 91. If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer.
3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver. See "Reinstalling Drivers and Utilities" on page 106. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.
time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue. 3 From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears. 4 Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer. 5 After the CD completes the hardware scan, you can also detect other drivers and utilities.
9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your computer. Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1 Click the Start button and click Help and Support.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click the task for System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 106) to resolve the problem.
Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that Turn off System Restore is unchecked.
6 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 7 Click Next. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK.
Using the Operating System CD Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback (see page 106). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft Windows XP System Restore" on page 108.
Adding and Replacing Parts Before You Begin This section provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 114). • You have read the safety information in your Dell™ Product Information Guide.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
1 2 3 1 battery-bay latch release 2 battery (9-cell battery shown) 3 battery tabs (2) NOTE: To replace the battery, follow the removal procedure in reverse order. When you are replacing the battery, ensure that you properly insert the two battery tabs into the corresponding slots in the base of the computer. 8 Press the power button to ground the system board. 9 Remove any installed ExpressCard from the ExpressCard slot. 10 Remove any media from the optical drive, if installed.
4 Slide the drive out of the bay. 1 2 1 optical-drive locking screw 2 optical drive Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer (see "Turning Off Your Computer" on page 113) before removing the hard drive.
To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 113. 2 Turn the computer upside-down and remove the four hard drive screws. 1 2 1 hard drive screws (4) 2 hard drive NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 3 Slide the hard drive out of the computer.
4 Remove the hard drive from the hard drive carrier by carefully bending the carrier plastics. 1 2 1 hard drive 2 hard drive carrier 5 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. 6 Place the new drive in the hard drive carrier from which you removed the original hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can increase your computer memory by installing memory modules on the system board.
NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
4 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. 5 Replace the memory module cover and fasten the captive screw on the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it.
NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Remove the hinge cover: a Open the display all the way (180 degrees) so that it lies flat against your work surface. NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. b Insert a plastic scribe into the indent to the right side of the hinge cover.
NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Open the display. 3 Remove the hinge cover (see "Hinge Cover" on page 121). 4 Remove the keyboard: a Remove the three screws at the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.
WLAN Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Remove the hinge cover (see "Hinge Cover" on page 121). 3 Remove the keyboard (see "Keyboard" on page 122).
5 If a WLAN card is not already installed, go to step 6. If you are replacing a WLAN card, remove the existing card: a Disconnect the two antenna cables from the WLAN card. 1 2 1 WLAN card 2 antenna cable connectors (2) b Release the WLAN card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. c Lift the WLAN card out of its system board connector.
1 1 metal securing tabs (2) NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. 6 Install the replacement WLAN card: a 126 Insert the WLAN card connector into the system board connector at a 45-degree angle, and then press the other end of the WLAN card down into the securing tabs until the card clicks into place.
NOTICE: To avoid damage to the WLAN card, never place cables under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. NOTE: If your computer has a gray cable, connect it to the connector with the gray triangle, if one is available on your card. For more information about which cable to connect to which connector, see the documentation that came with your WLAN card.
1 2 1 antenna cable connectors (2) 2 triangles (2) Mobile Broadband Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Remove the hinge cover (see "Hinge Cover" on page 121).
5 If a Mobile Broadband card is not already installed, go to step 6. If you are replacing a Mobile Broadband card, remove the existing card: a Disconnect the two antenna cables from the Mobile Broadband card.
1 2 1 130 Mobile Broadband card 2 antenna cable connectors (2) b Release the Mobile Broadband card by pushing the metal securing tabs toward the front of the computer until the card pops up slightly. c Lift the Mobile Broadband card out of its system board connector.
1 1 metal securing tabs (2) NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.
6 Install the replacement Mobile Broadband card: a 132 Insert the Mobile Broadband card connector into the system board connector at a 45-degree angle, and then press the other end of the Mobile Broadband card down into the securing tabs until the card clicks into place.
NOTICE: To avoid damage to the Mobile Broadband card, never place cables under the card. b Connect the two antenna cables to the Mobile Broadband card (black cable to the connector labeled "AUX" and the white cable to the connector labeled "MAIN").
Subscriber Identity Module (SIM) Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. .
If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. NOTICE: To help prevent damage to the system board, you must remove the main battery from the battery bay before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 113. 2 Remove the card screw. 3 Using your fingers or a plastic scribe, carefully pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer.
Adding and Replacing Parts
Dell™ QuickSet NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell™ QuickSet
Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch on the side of computer. For information on using the wireless switch, see "Dell™ Wi-Fi Catcher™ Network Locator" on page 82.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: la-techsupport@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.com City Code: 11 E-mail for servers and EMC® storage products: la_enterprise@dell.
Country (City) International Access Code Country Code City Code Barbados Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/bb E-mail: la-techsupport@dell.com General Support 1-800-534-3142 Belgium (Brussels) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 Website: support.ca.dell.com AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362 Customer Service (Home/Home Office) toll-free: 1-800-847-4096 Customer Service (small/med.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: support.dell.com.cn/email City Code: 592 Area Codes, Local Numbers, and Toll-Free Numbers Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Costa Rica Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Country (City) International Access Code Country Code City Code El Salvador Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www.dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fi_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Germany (Frankfurt) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: support.dell.com.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Jamaica E-mail: la-techsupport@dell.com Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Korea (Seoul) E-mail: krsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Malaysia (Penang) Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Netherlands (Amsterdam) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support_tech@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Singapore (Singapore) NOTE: The phone numbers in this section should be International Access Code: 005 called from within Singapore or Malaysia only. Country Code: 65 Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: support.dell.com.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Country (City) International Access Code Country Code City Code U.S. Virgin Islands Department Name or Service Area, Website and E-Mail Address E-mail: la-techsupport@dell.com General Support Venezuela Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360 Website: www.dell.com/ve E-mail: la-techsupport@dell.
Contacting Dell
Specifications Processor Processor type Intel® Core™ Duo, Intel Celeron® M, or Intel Pentium® M processors L1 cache 32 KB L2 cache 1 MB, 2 MB External bus frequency (front side bus) 533 MHz and 667 MHz System Information System chip set Mobile Intel 945 GM Express or Mobile Intel 945 PM Express Data bus width 64 bits DRAM bus width 64 bits Processor address bus width 32 bits Flash EPROM 4 MB Graphics bus 64 bits PCI bus 32 bits ExpressCard ExpressCard controller Intel ICH7 ExpressCar
5-in-1 Media Memory Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS Pro SD/SDIO MMC xD 5-in-1 media memory card connector 36.8 x 29.3 x 4.75 mm size Memory Memory module connector two SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB, and 2 GB Memory type 1.
Communications Modem: Type v.92 56K MDC Controller softmodem Interface Intel High-Definition Audio Network adapter 10/100 Ethernet LAN on system board Wireless internal PCI-e Mini-Card WLAN and/or Mobile Broadband support and Bluetooth® wireless technology support Video NOTE: Optional video controller upgrades are available for your computer at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15.
Audio Audio type two-channel high-definition audio codec Audio controller Sigmatel STAC9220 Codec Stereo conversion 24-bit (analog-to-digital and digital-toanalog) Interfaces: Internal Intel High Definition Audio External microphone/line-in connector, two stereo headphone/speaker connectors Speaker two 4-ohm speakers Internal speaker amplifier 1-W channel into 4 ohms Volume controls program menus, media control buttons Microphone directional hypercardioid microphone, integrated on camera an
Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Battery Type 6-cell "smart" lithium ion 9-cell "smart" lithium ion Dimensions: Depth 49 mm (1.93 inches) (6 cell) 60.1 mm (2.37 inches) (9 cell) Height 24 mm (0.94 inch) Width 206.8 mm (8.14 inches) Voltage 11.
Battery (continued) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 60°C (–40° to 140°F) Coin-cell battery CR-2032 AC Adapter Input voltage 90–264 VAC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.34 A (maximum at 4-second pulse); 3.34 A (65 W) (continuous) Output power 65 W Rated output voltage 19.5 +/–1.0 VDC Dimensions: Height 28.2 mm (1.11 inches) Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) Weight (with cables) 0.
Physical Height 31.4 mm (1.2 inches) Width 299 mm (11.96 inches) Depth 220.98 mm (8.7 inches) Weight (with 6-cell battery and optical drive) 1.98 kg (4.37 lb) Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.9 GRMS Storage 1.
Specifications
Appendix Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, see the Windows Help and Support Center. To access the Help and Support Center, see page 13.
The window at the bottom tells you how to control the system setup program with key functions. Use these keys to select a category, modify its settings, or exit the system setup program. Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system.
3 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored.
Floppy Drive NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppies to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product.
Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. 1 2 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Reorient the receiving antenna.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID. byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor. docking device — See APR. DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments.
Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries. extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode. extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment.
MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. module bay — See media bay. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms. MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings.
partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.
RFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light. ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer.
Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters.
Index Numbers 5.1 surround sound mode, 68 5-in-1 media memory card reader, 73, 134 Bluetooth wireless technology device status light, 18 installing card, 134 boot sequence, 172 brightness of display adjusting, 33 A audio device connecting, 56 enabling, 67 audio.
Index Dell Diagnostics about, 85 starting from the Drivers and Utilities CD, 86 starting from your hard drive, 85 Dell MediaDirect about, 54 problems, 98 Drivers and Utilities CD about, 106 Dell Diagnostics, 85 reinstalling drivers and utilities, 106 drives problems, 89 See also hard drive See also optical drive firewall Windows, 82 floppy drive connecting to a USB connector, 20 H device status lights, 17 DVD drive problems, 89 diagnostics Dell, 85 DVDs, 51 playing, 49 hard drive description,
K keyboard description, 19 numeric keypad, 35 problems, 96 removing, 122 shortcuts, 36 keyboard status lights, 17 keypad numeric, 35 L labels Microsoft Windows, 12 Service Tag, 12 lost computer, 84 M media control buttons Dell MediaDirect button, 54 description, 18 play/pause/Dell MediaDirect, 18 media memory cards blanks, 74 CardBus technology, 73, 134 installing, 73 reader, 21 removing, 74 slot, 73, 134 types, 73, 134 MediaDirect.
Index printer (continued) problems, 101 setting up, 29 USB, 30 problems blue screen, 97 CD drive, 89 CD-RW drive, 89 computer crashes, 97 computer does not start up, 97 computer stops responding, 97 conflicts, 108 Dell Diagnostics, 85 Dell MediaDirect, 98 Dell Support Utility, 88 drives, 89 DVD drive, 89 error messages, 91 hard drive, 90 Hardware Troubleshooter, 108 Help and Support Center, 13 IEEE 1394 connector, 95 keyboard, 96 lockups, 97 network, 99 power, 100 power light conditions, 100 printer,
T U technical specifications, 163 uninterruptible power supply.
Index 192 Index
