book.book Page 1 Tuesday, October 7, 2008 6:00 PM Dell™ XPS™ M1330 Owner’s Manual Model PP25L w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Tuesday, October 7, 2008 6:00 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007-2008 Dell Inc. All rights reserved.
book.book Page 3 Tuesday, October 7, 2008 6:00 PM Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . About Your Computer . . . . . . . . . . . . . . . Determining Your Computer’s Configuration Front View 19 . . . . . . . . . . . . . . . . . . . . . . . . 20 . . . . . . . . . . . . . . . . . . . . . . Right Side View 24 . . . . . . . . . . . . . . . . . . . . . 26 . . . . . . . . . . . . . . . . . . . . . . . . 28 Bottom View 2 19 . . . . . .
book.book Page 4 Tuesday, October 7, 2008 6:00 PM Power Protection Devices . . . . . . . . . . . . . . . 35 Surge Protectors . . . . . . . . . . . . . . . . . . 35 Line Conditioners . . . . . . . . . . . . . . . . . . 36 Uninterruptible Power Supplies (UPS) 3 Using the System Setup Program System Setup Screen . . . . . . . 37 38 . . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . . . 40 Commonly Used Options Cleaning Your Computer .
book.book Page 5 Tuesday, October 7, 2008 6:00 PM 5 Using the Display . . . . . . . . . . . . . . . . . . 47 Adjusting Brightness . . . . . . . . . . . . . . . . . . 47 Switching the Video Image From Your Computer Display To a Projector . . . . . . . . . . . . . . . . . . 47 . . . . . 47 . . . . . . . . . . . . . . . . . . . . 49 Setting Display Resolution and Refresh Rate 6 Using a Battery Battery Performance . . . . . . . . . . . . . . . . . . Checking the Battery Charge . . . . . . .
book.book Page 6 Tuesday, October 7, 2008 6:00 PM Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 . . . . . . . . . . . . 60 . . . . . . . . . . . . . . . . . . . . . 61 How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Adjusting the Volume . . . . . . . . . . . . . . . . . . 62 Adjusting the Picture . . . . . . . . . . . . . . . . . . 62 Using Dell MediaDirect™ . . . . . . . . . . . . . . . .
book.book Page 7 Tuesday, October 7, 2008 6:00 PM 10 Setting Up and Using Networks . . . . . . . 73 . . . . . . . . . 73 . . . . . . . . . . . . . . . . . . 74 Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . Setting Up a Network Wireless Local Area Network (WLAN) . . . . . . . . . What You Need to Establish a WLAN Connection . . . . . . . . . . . . . . Checking Your Wireless Network Card . . . . . . . 74 . . . . . .
book.book Page 8 Tuesday, October 7, 2008 6:00 PM 12 Troubleshooting . . . . . . . . . . . . . . . . . . . . Dell Technical Update Service Dell Diagnostics . . . . . . . . . . . . . 87 . . . . . . . . . . . . . . . . . . . . . 87 Dell Support Center . . . . . . . . . . . . . . . . . . . 91 Dell Support 3 . . . . . . . . . . . . . . . . . . . . 92 Dell PC Tune-Up . . . . . . . . . . . . . . . . . . 93 Dell PC CheckUp . . . . . . . . . . . . . . . . . . 93 . . . . . . . . . . . . . . .
book.book Page 9 Tuesday, October 7, 2008 6:00 PM Dell MediaDirect problems . . . . . . . . . . . . 106 . . . . . . . . . . . . . 107 Memory Problems . . . . . . . . . . . . . . . . . . . . 108 Network Problems . . . . . . . . . . . . . . . . . . . 108 Other software problems Mobile Broadband (Wireless Wide Area Network [WWAN]) . . . . . . . . . . . . . . . . . 109 Power Problems . . . . . . . . . . . . . . . . . . . . . 110 Printer Problems . . . . . . . . . . . . . . . . . . . .
book.book Page 10 Tuesday, October 7, 2008 6:00 PM 13 Adding and Replacing Parts Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Tools . . . . . . . . . . . . . . . . Turning Off Your Computer . . . . . . . . . . . . . 127 . . . . . . . . . . . . . . . . . . . . . . . . 129 Removing the Hard Drive . . . . . . . . . . . . . . 130 Replacing the Hard Drive . . . . . . . . . . . . . . 131 . . . . . . . . . . . Hinge Covers and Center Control Cover . . .
book.book Page 11 Tuesday, October 7, 2008 6:00 PM Flash Cache Module (FCM) . . . . . . . . . . . . . . . 150 Removing the FCM . . . . . . . . . . . . . . . . . 150 Replacing the FCM . . . . . . . . . . . . . . . . . 151 Internal Card With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . 151 Removing the Card . . . . . . . . . . . . . . . . . 151 Replacing the Card . . . . . . . . . . . . . . . . . 152 . . . . . . . . . . . . . . . . . . . .
book.book Page 12 Tuesday, October 7, 2008 6:00 PM Product Information . . . . . . . . . . . . . . . . . . . 161 . . . . . 162 Before You Call . . . . . . . . . . . . . . . . . . . . . 162 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 164 Returning Items for Warranty Repair or Credit 17 Specifications A Appendix . . . . . . . . . . . . . . . . . . . . 165 . . . . . . . . . . . . . . . . . . . . . . . . 173 Dell Technical Support Policy (U.S. Only) . . . . . . . 173 . . . . .
book.book Page 13 Tuesday, October 7, 2008 6:00 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
book.book Page 14 Tuesday, October 7, 2008 6:00 PM What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement • How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary.
book.book Page 15 Tuesday, October 7, 2008 6:00 PM What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft® Windows® License Label Service Tag and Microsoft Windows Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
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book.book Page 17 Tuesday, October 7, 2008 6:00 PM What Are You Looking For? Find It Here • Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment Dell Support Utility • How to use Windows Vista™ • How to work with programs and files • How to personalize my desktop Windows Help and Support 1 Click the Windows Vista Start button , and then click Help and Support.
book.book Page 18 Tuesday, October 7, 2008 6:00 PM What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods: • Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.
book.book Page 19 Tuesday, October 7, 2008 6:00 PM About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3 Under My Computer Information, select Hardware.
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book.book Page 21 Tuesday, October 7, 2008 6:00 PM CAMERA INDICATOR — Indicates that the camera is turned on. Based on configuration selections that you made when ordering your computer, your computer may not include a camera. CAMERA (OPTIONAL) — Built-in camera for video capture, conferencing, and chat. Based on configuration selections that you made when ordering your computer, your computer may not include a camera.
book.book Page 22 Tuesday, October 7, 2008 6:00 PM FINGERPRINT READER ( O P T I O N A L ) — Helps to keep your Dell™ computer secure. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity. For information on how to activate and use the security management software that controls the biometric reader, see "Fingerprint Reader (Optional)" on page 84.
book.book Page 23 Tuesday, October 7, 2008 6:00 PM TOUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 45). D E L L ™ M E D I A D I R E C T ™ B U T T O N — Press the Dell MediaDirect button to launch Dell MediaDirect. For more information, see "Using Dell MediaDirect™" on page 63. POWER BUTTON — Press the power button to turn on the computer or exit a power management mode (see "Configuring Power Management Settings" on page 52).
book.book Page 24 Tuesday, October 7, 2008 6:00 PM Turns on when wireless networking is enabled. To enable or disable wireless networking, use the wireless switch. For details, see "Right Side View" on page 26. Turns on when Bluetooth® Wireless Technology is enabled. NOTE: The light turns on only if you ordered Bluetooth Wireless Technology with your computer. For more information, see the documentation that came with your Bluetooth Wireless Technology.
book.book Page 25 Tuesday, October 7, 2008 6:00 PM AC A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. 1 1 AC adapter port 2 2 AC adapter connector CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.
book.book Page 26 Tuesday, October 7, 2008 6:00 PM NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user’s guide supplied with your computer.
book.book Page 27 Tuesday, October 7, 2008 6:00 PM E X P R E S S C A R D S L O T — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. For more information, see "Using ExpressCards" on page 67. OPTICAL DRIVE — For more information about the optical drive, see "Using Multimedia" on page 57. USB CONNECTOR Connects USB devices, such as a mouse, keyboard, or printer.
book.book Page 28 Tuesday, October 7, 2008 6:00 PM Back View 1 1 battery 2 2 air vents AIR VENTS — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. NOTE: The computer turns the fan on when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.
book.book Page 29 Tuesday, October 7, 2008 6:00 PM Bottom View 1 2 3 5 4 1 battery 2 battery release latch 3 battery charge/health gauge 4 memory module/coin-cell battery compartment 5 wireless mini-card compartment BATTERY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 49). BATTERY RELEASE LATCH — Releases the battery (see "Replacing the Battery" on page 54 for instructions).
book.book Page 30 Tuesday, October 7, 2008 6:00 PM MEMORY MODULE/COIN-CELL BATTERY COMPARTMENT — Covers the compartment that contains the DIMM 1 and DIMM 2 memory modules and the coin-cell battery. For additional information, see "Adding and Replacing Parts" on page 127. WIRELESS MINI-CARD COMPARTMENT — Compartment for WLAN, WWAN, or FCM Mini-Cards (see "Wireless Mini-Cards" on page 144).
book.book Page 31 Tuesday, October 7, 2008 6:00 PM Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service.
book.book Page 32 Tuesday, October 7, 2008 6:00 PM Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 96.
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book.book Page 34 Tuesday, October 7, 2008 6:00 PM Printer Cable Your printer connects to your computer using a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.
book.book Page 35 Tuesday, October 7, 2008 6:00 PM 3 Turn the printer on, and then turn the computer on. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on page 117 and the documentation that came with your printer. 6 Click Add a local printer or Add a network, wireless, or Bluetooth printer.
book.book Page 36 Tuesday, October 7, 2008 6:00 PM Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies (UPS) NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS.
book.book Page 37 Tuesday, October 7, 2008 6:00 PM Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. An exception is the External Hot Key option, which you can disable or enable only through system setup. For more information on configuring features for your operating system, see Windows Help and Support (click Start , and then click Help and Support).
book.book Page 38 Tuesday, October 7, 2008 6:00 PM Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again. System Setup Screen NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen.
book.book Page 39 Tuesday, October 7, 2008 6:00 PM • USB Storage Device • CD/DVD/CD-RW drive • Modular bay HDD NOTE: Only devices that are preceded by a number are bootable. During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.
book.book Page 40 Tuesday, October 7, 2008 6:00 PM Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
book.book Page 41 Tuesday, October 7, 2008 6:00 PM Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 127). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 49). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.
book.book Page 42 Tuesday, October 7, 2008 6:00 PM Cleaning an Optical Mouse Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution. Media NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your media, try cleaning the discs. 1 Hold the disc by its outer edge.
book.book Page 43 Tuesday, October 7, 2008 6:00 PM Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. • To enable the keypad, press . The keypad is active. • To disable the keypad, press again. 9 light indicates that the Key Combinations System Functions Opens the Task Manager window.
book.book Page 44 Tuesday, October 7, 2008 6:00 PM Power Management Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings" on page 52). Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows.
book.book Page 45 Tuesday, October 7, 2008 6:00 PM Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. 1 2 1 touch pad 2 silk screen depicting scrolling capabilities • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button.
book.book Page 46 Tuesday, October 7, 2008 6:00 PM Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window.
book.book Page 47 Tuesday, October 7, 2008 6:00 PM Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press and the up-arrow key to increase brightness on the integrated display only (not on an external monitor). • Press and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).
book.book Page 48 Tuesday, October 7, 2008 6:00 PM You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments.
book.book Page 49 Tuesday, October 7, 2008 6:00 PM Using a Battery Battery Performance NOTE: For information about the Dell™ warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
book.book Page 50 Tuesday, October 7, 2008 6:00 PM You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
book.book Page 51 Tuesday, October 7, 2008 6:00 PM For more information about QuickSet, right-click the QuickSet icon, and then click Help. Microsoft® Windows® Battery Meter The battery meter indicates the remaining battery charge. To check the battery meter, double-click the icon in the notification area.
book.book Page 52 Tuesday, October 7, 2008 6:00 PM Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, then connect the computer to an electrical outlet. If the battery runs completely out of power, Sleep state begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. The computer enters Sleep state when the battery charge is at a critically low level.
book.book Page 53 Tuesday, October 7, 2008 6:00 PM Using the Sleep Power State Rather than shutting down your portable computer, use the Sleep power state to conserve power. Sleep automatically saves your work to your hard drive, and then returns you to your previous work session without restarting your computer. NOTICE: If your computer loses AC and battery power while in Sleep state, it may lose data. To enter Sleep state: • Click Start , click , and then click Sleep.
book.book Page 54 Tuesday, October 7, 2008 6:00 PM Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
book.book Page 55 Tuesday, October 7, 2008 6:00 PM Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 53) before you use it.
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book.book Page 57 Tuesday, October 7, 2008 6:00 PM Using Multimedia Playing Media NOTICE: Do not move the computer while playing media. 1 Press the eject button located above the keyboard on the center-control cover. 2 Slide the disc, label side up, in the drive opening. 1 1 drive opening To format media for storing or copying data, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when copying media.
book.book Page 58 Tuesday, October 7, 2008 6:00 PM A DVD drive includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing media, click Help on the media player (if available).
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book.book Page 60 Tuesday, October 7, 2008 6:00 PM Copying CDs and DVDs This section applies only to computers that have a DVD+/-RW drive. NOTE: Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
book.book Page 61 Tuesday, October 7, 2008 6:00 PM Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use a blank CD-RW if you plan to erase, rewrite, or update information on that disc later. Blank DVD+/-R media can be used to permanently store large amounts of information.
book.book Page 62 Tuesday, October 7, 2008 6:00 PM • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R. • Commercially available DVD drives used in home theater systems may not support all available DVD formats.
book.book Page 63 Tuesday, October 7, 2008 6:00 PM Using Dell MediaDirect™ Dell MediaDirect is an instant-on multimedia playback mode for digital media. Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.
book.book Page 64 Tuesday, October 7, 2008 6:00 PM Connecting Your Computer to a TV Using the HDMI Connector Your computer features a high-definition multimedia interface (HDMI) connector, which allows you to connect the computer to a high-definition TV. To use the HDMI interface, connect your computer to the HDMI TV, then enable your computer’s display and audio settings to TV. NOTE: The HDMI cable may not ship with your computer. The cable can be purchased from Dell.
book.book Page 65 Tuesday, October 7, 2008 6:00 PM 4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see → Help Windows Help and Support. To access Help and Support, click Start and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware.
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book.book Page 67 Tuesday, October 7, 2008 6:00 PM Using ExpressCards ExpressCards provide additional memory, multimedia, wired and wireless communications, and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) • ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector) The 34 mm card fits into both the 34 mm and 54 mm card slots.
book.book Page 68 Tuesday, October 7, 2008 6:00 PM Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.
book.book Page 69 Tuesday, October 7, 2008 6:00 PM Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: When installing or removing an express card, please do not push express card and latch simultaneously. This action will damage express card reader. Press the card or blank into the slot to release it. Save a blank to use when no ExpressCard is installed in a slot.
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book.book Page 71 Tuesday, October 7, 2008 6:00 PM Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card reader is not a bootable device.
book.book Page 72 Tuesday, October 7, 2008 6:00 PM CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. NOTE: If you encounter too much resistance, do not force the card. Check the card orientation and try again.
book.book Page 73 Tuesday, October 7, 2008 6:00 PM Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN).
book.book Page 74 Tuesday, October 7, 2008 6:00 PM Setting Up a Network 1 Click Start , and then click Connect To. 2 Click Set up a connection or network. 3 Select an option under Choose a connection option. 4 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.
book.book Page 75 Tuesday, October 7, 2008 6:00 PM Device Manager 1 Click Start , and then click Control Panel. 2 Click Classic View on the menu on the left side of the Control Panel. 3 Double-click Device Manager. NOTE: The User Account Control window may open. 4 Click Continue on the User Account Control window if it opens. 5 Click the + next to Network adapters to list the utility that manages your wireless network card. If a network adapter is not listed, you may not have a wireless network card.
book.book Page 76 Tuesday, October 7, 2008 6:00 PM 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup. 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.
book.book Page 77 Tuesday, October 7, 2008 6:00 PM Connecting to a WLAN NOTE: Before you connect to a WLAN, ensure that you have followed the instructions in "Wireless Local Area Network (WLAN)" on page 74. NOTE: The following networking instructions do not apply to internal cards with Bluetooth® wireless technology or cellular products. This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary.
book.book Page 78 Tuesday, October 7, 2008 6:00 PM Monitoring the Status of the Wireless Network Card Through Dell QuickSet The wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups. If Wireless Activity Indicator Off is not checked, the indicator is on. If Wireless Activity Indicator Off is checked, the indicator is off.
book.book Page 79 Tuesday, October 7, 2008 6:00 PM To set up a Mobile Broadband network connection, you need: • A Mobile Broadband ExpressCard or mini-card (depending on your computer’s configuration) NOTE: For instructions on using ExpressCards, see "Using ExpressCards" on page 67.
book.book Page 80 Tuesday, October 7, 2008 6:00 PM Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mobile Broadband ExpressCards or MiniCards. They do not apply to internal cards with wireless technology. NOTE: Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider.
book.book Page 81 Tuesday, October 7, 2008 6:00 PM If the switch is in the "on" position, move the switch to the "off" position to disable the switch and the Mobile Broadband card. If the switch is in the "off" position, move the switch to the "on" position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "Dell Wi-Fi Catcher™ Network Locator" on page 81.
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book.book Page 83 Tuesday, October 7, 2008 6:00 PM Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
book.book Page 84 Tuesday, October 7, 2008 6:00 PM When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. • It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure location. • Do not share your password with other people.
book.book Page 85 Tuesday, October 7, 2008 6:00 PM If Your Computer Is Lost or Stolen • Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer.
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book.book Page 87 Tuesday, October 7, 2008 6:00 PM Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
book.book Page 88 Tuesday, October 7, 2008 6:00 PM Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 164). NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
book.book Page 89 Tuesday, October 7, 2008 6:00 PM Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only.
book.book Page 90 Tuesday, October 7, 2008 6:00 PM Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer. Option Function Test Memory Run the stand-alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics After you have selected the Test System option from the main menu, the following menu appears.
book.book Page 91 Tuesday, October 7, 2008 6:00 PM The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option: Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and any requirements for running the test. Configuration Displays your hardware configuration for the selected device.
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book.book Page 93 Tuesday, October 7, 2008 6:00 PM For more information about Dell Support 3, click the question mark (?) at the top of the Dell Support 3 window. To access Dell Support 3: • Click the Dell Support 3 icon Windows desktop. in the notification area of your NOTE: The icon functions vary depending on whether you click, doubleclick, or right-click the icon. or • Click the Microsoft® Windows Vista® Start button → All Programs→ Dell Support 3→ Dell Support Settings.
book.book Page 94 Tuesday, October 7, 2008 6:00 PM Dell Network Assistant Designed specifically for users of Dell™ computers, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of your network.
book.book Page 95 Tuesday, October 7, 2008 6:00 PM ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE — • Click Start → Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original media is defective. • Insert a bootable floppy disk and restart the computer.
book.book Page 96 Tuesday, October 7, 2008 6:00 PM The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
book.book Page 97 Tuesday, October 7, 2008 6:00 PM USE A DIFFERENT TELEPHONE LINE • Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it). • Ensure that you hear a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.
book.book Page 98 Tuesday, October 7, 2008 6:00 PM Error Messages Fill out the "Diagnostics Checklist" on page 163 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I A R Y D E V I C E F A I L U R E — The touch pad or external mouse may be faulty.
book.book Page 99 Tuesday, October 7, 2008 6:00 PM T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E — The file that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames. G A T E A 2 0 F A I L U R E — A memory module may be loose.
book.book Page 100 Tuesday, October 7, 2008 6:00 PM P R O G R A M — The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program (see "Dell Technical Support Policy (U.S. Only)" on page 173). K E Y B O A R D C L O C K L I N E F A I L U R E — For external keyboards, check the cable connection.
book.book Page 101 Tuesday, October 7, 2008 6:00 PM V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 137). MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 137). N O B O O T D E V I C E A V A I L A B L E — The computer cannot find the hard drive.
book.book Page 102 Tuesday, October 7, 2008 6:00 PM S E E K E R R O R — The operating system cannot find a specific track on the hard drive. S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87). T I M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.
book.book Page 103 Tuesday, October 7, 2008 6:00 PM ExpressCard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E E X P R E S S C A R D — Ensure that the ExpressCard is properly inserted into the connector. C H E C K T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S — Double-click the Safely Remove Hardware icon in the Windows taskbar. Some cards do not support this feature.
book.book Page 104 Tuesday, October 7, 2008 6:00 PM Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Fill out the "Diagnostics Checklist" on page 163 as you perform the various checks. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.
book.book Page 105 Tuesday, October 7, 2008 6:00 PM 4 From the Windows desktop, click Start Accessories→ Notepad. → All Programs→ 5 Type some characters on the internal keyboard and verify that they appear on the display. If the characters appear now, but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 164).
book.book Page 106 Tuesday, October 7, 2008 6:00 PM A program stops responding or crashes repeatedly END THE PROGRAM — 1 Press simultaneously. 2 Click the Applications tab and select the program that is no longer responding. 3 Click End Task. NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
book.book Page 107 Tuesday, October 7, 2008 6:00 PM C A N N O T P L A Y S O M E M E D I A F I L E S — Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played.
book.book Page 108 Tuesday, October 7, 2008 6:00 PM R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 87). Memory Problems Fill out the "Diagnostics Checklist" on page 163 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
book.book Page 109 Tuesday, October 7, 2008 6:00 PM RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.
book.book Page 110 Tuesday, October 7, 2008 6:00 PM Power Problems Fill out the "Diagnostics Checklist" on page 163 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in Sleep state—press the power button to exit Sleep state.
book.book Page 111 Tuesday, October 7, 2008 6:00 PM C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. A D J U S T T H E P O W E R P R O P E R T I E S — See "Configuring Power Management Settings" on page 52.
book.book Page 112 Tuesday, October 7, 2008 6:00 PM Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked.
book.book Page 113 Tuesday, October 7, 2008 6:00 PM No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen.
book.book Page 114 Tuesday, October 7, 2008 6:00 PM C H E C K T H E M O U S E C A B L E — Shut down the computer, disconnect the mouse cable and check it for damage, then firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D — 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer.
book.book Page 115 Tuesday, October 7, 2008 6:00 PM TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.
book.book Page 116 Tuesday, October 7, 2008 6:00 PM If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 164).
book.book Page 117 Tuesday, October 7, 2008 6:00 PM Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. 1 Click Start , and then right-click Computer. 2 Click Properties, and then click Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
book.book Page 118 Tuesday, October 7, 2008 6:00 PM Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 120) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If this is your first time to use your Drivers and Utilities media, continue to step 2. If not, proceed to step 5.
book.book Page 119 Tuesday, October 7, 2008 6:00 PM Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Dell Technical Support Policy (U.S. Only)" on page 173) before continuing with the driver installation (see "Reinstalling Drivers and Utilities" on page 117).
book.book Page 120 Tuesday, October 7, 2008 6:00 PM To start the Hardware Troubleshooter: 1 Click Start and click Help and Support. 2 In the Find an answer section, click Troubleshooting. OR Type hardware troubleshooter in the search field, then press . 3 In the search results, select the option that best describes the problem and follow the troubleshooting steps.
book.book Page 121 Tuesday, October 7, 2008 6:00 PM Using Windows Vista System Restore The Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access the Windows Help and Support Center, click Start Support.
book.book Page 122 Tuesday, October 7, 2008 6:00 PM NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start → Control Panel→ System and Maintenance→ Back Up and Restore Center. 2 In the Tasks list, click Repair Windows using System Restore.
book.book Page 123 Tuesday, October 7, 2008 6:00 PM Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first purchased it from Dell.
book.book Page 124 Tuesday, October 7, 2008 6:00 PM Using the Operating System Media Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 117).
book.book Page 125 Tuesday, October 7, 2008 6:00 PM 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
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book.book Page 127 Tuesday, October 7, 2008 6:00 PM Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 127 and "Before Working Inside Your Computer" on page 128. • You have read the safety information in your Dell Product Information Guide.
book.book Page 128 Tuesday, October 7, 2008 6:00 PM Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
book.book Page 129 Tuesday, October 7, 2008 6:00 PM 5 Close the cover, turn the computer over, and place the computer on a flat surface. 6 Slide and click the battery release latch. 7 Slide the battery out of the battery bay. 1 2 1 battery 2 battery release latch 8 Turn the computer top-side up, open the display, and press the power button to ground the system board.
book.book Page 130 Tuesday, October 7, 2008 6:00 PM NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 120 and "Reinstalling Drivers and Utilities" on page 117).
book.book Page 131 Tuesday, October 7, 2008 6:00 PM Replacing the Hard Drive 1 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 2 Slide the hard drive into the bay. 3 Replace and tighten the four screws on the hard drive.
book.book Page 132 Tuesday, October 7, 2008 6:00 PM Hinge Covers and Center Control Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
book.book Page 133 Tuesday, October 7, 2008 6:00 PM 1 2 1 center control cover 2 hinge cover (2) 5 Ease the center control cover up, and remove the cable that attaches it to the system board.
book.book Page 134 Tuesday, October 7, 2008 6:00 PM 1 2 1 3 center control cover 2 center control cover cable 3 securing lever Replacing the Hinge Covers and Center Control Cover 1 Reconnect the cable that attaches the center control cover to the system board, and snap the center control cover in place. 2 Replace the hinge covers. 3 Turn the computer over and replace the two M2 x 3-mm screws that secure the center control cover to the computer base.
book.book Page 135 Tuesday, October 7, 2008 6:00 PM Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 43. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
book.book Page 136 Tuesday, October 7, 2008 6:00 PM 1 2 3 4 5 1 M2 x 2-mm screw (2) 2 keyboard 3 keyboard tabs (5) 4 keyboard cable 5 plastic securing bar 5 Pull up on the plastic bar that secures the keyboard cable to the system board and remove the keyboard Replacing the Keyboard 1 Slide the keyboard connector into the slot until it clicks and pull down on the plastic bar that secures the keyboard connector to the system board.
book.book Page 137 Tuesday, October 7, 2008 6:00 PM Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 165 for information on the memory supported by your computer. Install only memory modules that are intended for your computer.
book.book Page 138 Tuesday, October 7, 2008 6:00 PM 1 1 M2.5 x 5-mm screw 2 2 captive screws (3) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. 3 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. 4 Remove the module from the connector.
book.book Page 139 Tuesday, October 7, 2008 6:00 PM 1 1 securing clips (2) 2 2 memory module (DIMM 1) Replacing the DIMM 1 Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
book.book Page 140 Tuesday, October 7, 2008 6:00 PM 1 2 1 tab 2 notch 3 Replace the module cover. 4 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 5 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information.
book.book Page 141 Tuesday, October 7, 2008 6:00 PM 1 1 M2.5 x 5-mm screw 2 2 captive screws (3) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
book.book Page 142 Tuesday, October 7, 2008 6:00 PM 4 Remove the module from the connector. 1 1 securing clips (2) 2 2 memory module (DIMM 1) Replacing the DIMM 2 Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
book.book Page 143 Tuesday, October 7, 2008 6:00 PM 1 2 1 tab 2 notch NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 3 Replace the module cover. 4 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 5 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
book.book Page 144 Tuesday, October 7, 2008 6:00 PM Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs. 1 Follow the procedures in "Before You Begin" on page 127.
book.book Page 145 Tuesday, October 7, 2008 6:00 PM Removing a WLAN Card 1 Follow the procedures in "Before You Begin" on page 127. 2 Turn the computer over. 3 Loosen the captive screw on the cover of the mini-card compartment and remove the cover.
book.book Page 146 Tuesday, October 7, 2008 6:00 PM 4 Disconnect the antenna cables from the WLAN card. 1 2 3 1 WLAN Card 2 M2 x 3-mm screw 3 antenna cable connectors (2) 5 Release the WLAN card by removing the screw. 6 Lift the WLAN card out of its system board connector.
book.book Page 147 Tuesday, October 7, 2008 6:00 PM Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the WLAN card connector at a 45-degree angle into the system board connector labeled "WLAN".
book.book Page 148 Tuesday, October 7, 2008 6:00 PM 3 Loosen the captive screw on the cover of the mini-card compartment and remove the cover. 1 1 captive screw 4 Disconnect the two antenna cables from the WWAN card.
book.book Page 149 Tuesday, October 7, 2008 6:00 PM 5 Release the WWAN card by removing the screw. 6 Lift the WWAN card out of its system board connector. Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card.
book.book Page 150 Tuesday, October 7, 2008 6:00 PM Flash Cache Module (FCM) The FCM is an internal memory card that helps improve the performance of your computer. The FCM card is also known as Intel Turbo Memory and the Intel Flash Cache Logic Chip Mini-card. NOTE: This card is only compatible with the Microsoft Windows Vista™ operating system. If you ordered an FCM card with your computer, the card is already installed. Removing the FCM 1 Follow the procedures in "Before You Begin" on page 127.
book.book Page 151 Tuesday, October 7, 2008 6:00 PM Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the FCM connector at a 45-degree angle into the system board connector labeled "FCM". 2 Press the other end of the FCM down into the slot on the system board until the card clicks into place. 3 Replace the M2 x 3-mm screw.
book.book Page 152 Tuesday, October 7, 2008 6:00 PM 1 1 card 3 cable 2 2 3 securing tabs (2) Replacing the Card 1 Replace the card at an angle to slide it under the securing tabs in the card compartment. 2 Connect the cable to the card. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
book.book Page 153 Tuesday, October 7, 2008 6:00 PM Removing the Coin-Cell Battery 1 Follow the procedures in "Before You Begin" on page 127. 2 Turn the computer over and loosen the three captive screws along with the M2.5 x 5-mm screw. Remove the module cover. 3 Disconnect the coin-cell battery cable from the system board. 1 1 coin-cell battery 2 2 cable connector 4 Slide the coin-cell battery from under the antenna cables and remove the battery from the computer.
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book.book Page 155 Tuesday, October 7, 2008 6:00 PM Dell™ QuickSet NOTE: This feature may not be available on your computer. Dell QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft® Windows® notification area.
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book.book Page 157 Tuesday, October 7, 2008 6:00 PM Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
book.book Page 158 Tuesday, October 7, 2008 6:00 PM • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment. Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage.
book.book Page 159 Tuesday, October 7, 2008 6:00 PM Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 87 for information and procedures that pertain to the problem your computer is experiencing.
book.book Page 160 Tuesday, October 7, 2008 6:00 PM Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 162, and then see "Contacting Dell" on page 164.
book.book Page 161 Tuesday, October 7, 2008 6:00 PM • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
book.book Page 162 Tuesday, October 7, 2008 6:00 PM Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see "Contacting Dell" on page 164. 2 Include a copy of the invoice and a letter describing the reason for the return.
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book.book Page 164 Tuesday, October 7, 2008 6:00 PM Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com.
book.book Page 165 Tuesday, October 7, 2008 6:00 PM Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start , click Help and Support, and then select the option to view information about your computer.
book.book Page 166 Tuesday, October 7, 2008 6:00 PM ExpressCard (continued) Cards supported ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) 1.5 V and 3.
book.book Page 167 Tuesday, October 7, 2008 6:00 PM Ports and Connectors Audio microphone connector, stereo headphone/speakers connector IEEE 1394 4-pin serial connector Consumer IR sensor compatible with Philips RC6 (receive only) Mini-card three Type IIIA mini-card slots HDMI connector 19-pin Network adapter RJ-45 port USB two 4-pin USB 2.0-compliant connector Video 15-hole connector Communications Modem: Type External V.
book.book Page 168 Tuesday, October 7, 2008 6:00 PM Video (continued) Video type: discrete video card Data bus PCI Express X16 Video controller nVIDIA GeForce 8400M GS Video memory 128 MB GeForce 8400M GS LCD interface LVDS TV support HDMI mode Audio Audio type 5.
book.book Page 169 Tuesday, October 7, 2008 6:00 PM Display (continued) Operating angle 0° (closed) to 140° Luminance 250 min. 300 typ. cd/m² (LED 5 point avg) 200 min. 220 typ. cd/m² (CCFL 5 point avg) Viewing angles: Horizontal ±40° (CCFL) min. ±50° (LED) min. Vertical +15°/–30° (CCFL) min. +40°/-50° (LED) min. Pixel pitch: WXGA Controls 0.2235 mm brightness can be controlled through keyboard shortcuts (see "Adjusting Brightness" on page 47) Keyboard Number of keys 86/103 (U.S.
book.book Page 170 Tuesday, October 7, 2008 6:00 PM Battery Type 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions: Depth 67.6 mm (2.66 inches) (9 cell) 47.5 mm (1.87 inches) (6 cell) Height 20.4 mm (0.8 inch) Width 209.9 mm (8.26 inches) Weight 0.48 kg (1.06 lb) (9 cell) 0.33 kg (0.7 lb) (6 cell) Voltage 11.
book.book Page 171 Tuesday, October 7, 2008 6:00 PM AC Adapter Types 65W (D-Series) 90W (D-Series and E-Series) Input voltage 100–240 VAC Input current (maximum) 1.5 A/1.6 A Input frequency 50–60 Hz Output current 65W 3.9 A (maximum at 4-second pulse) 3.34 A (continuous) 90W 5.62 A (maximum at 4-second pulse) 4.62 A (continuous) Output power 65W or 90W Rated output voltage 19.5 +/– 1 VDC Dimensions: 65W Height 29.0 mm (1.14 in) (D-Series) Width 46.2 mm (1.83 in) (D-Series) Depth 107.
book.book Page 172 Tuesday, October 7, 2008 6:00 PM AC Adapter (continued) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 44 mm (1.7 in) Width 394 mm (15.5 in) Depth 293 mm (11.3 in) Weight (with 6-cell battery): Configurable to less than 3.6 kg (8.
book.book Page 173 Tuesday, October 7, 2008 6:00 PM Appendix Dell Technical Support Policy (U.S. Only) Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware.
book.book Page 174 Tuesday, October 7, 2008 6:00 PM Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product. FCC Notice (U.S.
book.book Page 175 Tuesday, October 7, 2008 6:00 PM The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ XPS™ M1330 Model number: PP25L Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 Macrovision Product Notice This product incorporates copy protection technology that is protected by U.S.
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book.book Page 177 Tuesday, October 7, 2008 6:00 PM Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
book.book Page 178 Tuesday, October 7, 2008 6:00 PM BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit — The smallest unit of data interpreted by your computer.
book.book Page 179 Tuesday, October 7, 2008 6:00 PM CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs.
book.book Page 180 Tuesday, October 7, 2008 6:00 PM DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage.
book.book Page 181 Tuesday, October 7, 2008 6:00 PM DVD+RW drive — drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI — digital video interface — A standard for digital transmission between a computer and a digital video display. E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory.
book.book Page 182 Tuesday, October 7, 2008 6:00 PM F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S.
book.book Page 183 Tuesday, October 7, 2008 6:00 PM H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
book.book Page 184 Tuesday, October 7, 2008 6:00 PM I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor.
book.book Page 185 Tuesday, October 7, 2008 6:00 PM M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes.
book.book Page 186 Tuesday, October 7, 2008 6:00 PM modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — See media bay. MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second.
book.book Page 187 Tuesday, October 7, 2008 6:00 PM PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.
book.book Page 188 Tuesday, October 7, 2008 6:00 PM RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.
book.book Page 189 Tuesday, October 7, 2008 6:00 PM ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface for errors. ScanDisk often runs when you restart the computer after it has stopped responding. SCSI — small computer system interface — A high-speed interface used to connect devices to a computer, such as hard drives, CD drives, printers, and scanners. The SCSI can connect many devices using a single controller.
book.book Page 190 Tuesday, October 7, 2008 6:00 PM surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors.
book.book Page 191 Tuesday, October 7, 2008 6:00 PM U UAC — user account control— Microsoft Windows® Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video. UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level.
book.book Page 192 Tuesday, October 7, 2008 6:00 PM video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk.
book.book Page 193 Tuesday, October 7, 2008 6:00 PM X XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .
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book.book Page 195 Tuesday, October 7, 2008 6:00 PM Index Numerics C 8-in-1 memory card reader, 71 carnet, 158 A CD about, 60 CD-RW drive problems, 95 drive problems, 95 audio.
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book.book Page 197 Tuesday, October 7, 2008 6:00 PM ExpressCards, 67 blanks, 67, 69, 71 installing, 68 removing, 69 F FCM.
book.book Page 198 Tuesday, October 7, 2008 6:00 PM memory card reader, 71 P memory module cover description, 30 phone numbers, 164 messages error, 98 Mini-Card installing, 144 Mobile Broadband network connections, 78 problems, 108 See also wireless switch modem connector description, 29 monitor.
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book.book Page 200 Tuesday, October 7, 2008 6:00 PM support contacting Dell, 164 support website, 16 System Restore, 120-121 system setup program commonly used options, 38 screens, 38 viewing, 38 U uninterruptible power supply.
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