Dell™ XPS™ M1710 Owner’s Manual Model PP05XB w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see "Glossary" on page 173.
Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A Tour of Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . Determining Your Computer’s Configuration Front View 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . .
3 Using the Display. Adjusting Brightness . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using the Keyboard and Touch Pad . Numeric Keypad . . . . . . . . . . . . . . . . 39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Battery Storing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 6 Dell™ QuickSet Features 7 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Installing a Smart Card 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up a Home and Office Network . . . . . . . . . . . . . . Physically Connecting to a Network or Broadband Modem Network Setup Wizard . . . . . . . . . . . . . . . .
11 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dell Technical Update Service Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 89 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 . . . . . . 89 89 90 91 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 When to Use the Dell Diagnostics . . . . . . . . . . . . . . . Starting the Dell Diagnostics From Your Hard Drive . . . . . .
Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 ExpressCard Problems . Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 106 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Scanner Problems . . . . . . . . . . .
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Memory . Modem 119 . . . . . . . . . . . . . . . . . . . . . . Returning a Hard Drive to Dell Mini-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hinge Cover Keyboard 126 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 151 151 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • Drivers and Utilities CD (also known as ResourceCD) A diagnostic program for my computer Drivers for my computer My device documentation Notebook System Software (NSS) Documentation and drivers are already installed on your computer.
What Are You Looking For? Find It Here • How to set up my computer Setup Diagram • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles Dell Support Website — support.dell.com from technicians, and online courses, frequently asked NOTE: Select your region to view the appropriate support questions site.
What Are You Looking For? Find It Here • How to reinstall my operating system Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods: • Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files.
A Tour of Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Access the Windows Help and Support Center. For instructions, see "Windows Help and Support Center" on page 13. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
Front View 1 2 3 4 12 5 11 10 6 9 7 8 1 display latches (2) 5 device status lights 9 touch pad buttons 2 display latch release 6 touch pad 10 keyboard 3 display 7 media control buttons 11 Dell MediaDirect button 4 power button 8 speakers 12 keyboard and wireless status lights DISPLAY LATCHES — Keeps the display closed. DISPLAY LATCH RELEASE DISPLAY — Slide to release the display latches and open the display.
DEVICE STATUS LIGHTS Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. If the computer is connected to an electrical outlet, the • Solid green: The battery is charging. • Flashing green: The battery is almost fully charged.
TOUCH PAD — Provides the functionality of a mouse. TOUCH PAD SCROLL ZONE — Provides the functionality of the scroll button on a mouse. A vertical scroll zone is located on the right side of the touch pad. A horizontal scroll zone is located on the bottom of the touch pad. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. 1 1 touch pad scroll zone Mute the sound. Turn the volume down. Turn the volume up. Play or pause. Play the previous track. Play the next track. Stop.
D E L L ™ M E D I A D I R E C T ™ B U T T O N — Press the Dell MediaDirect button to launch Dell MediaDirect or Microsoft® Windows® Media Center Edition. See "Using Dell Media Experience and Dell MediaDirect™" on page 56. KEYBOARD AND WIRELESS STATUS LIGHTS The lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.
Left Side View 1 2 3 4 1 security cable slot 3 USB connectors (2) 2 air vent 4 optical drive 5 5 optical-drive-tray eject button SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
Right Side View 1 2 3 4 5 1 smart card slot 4 IEEE 1394 connector 2 hard drive 5 5-in-1 media memory card reader 3 ExpressCard slot 6 audio connectors (2) SMART CARD SLOT 6 7 7 air vent — Supports one smart card. See "Smart Cards" on page 76. NOTE: The smart card slot is optional and may not ship with your computer. HARD DRIVE — Stores software and data.
E X P R E S S C A R D S L O T — Supports one ExpressCard, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see "Using Cards" on page 71. NOTE: The ExpressCard slot does NOT support PC Cards. IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras.
Back View 1 2 3 4 5 6 7 8 9 10 1 air vent 5 USB connectors (2) 9 AC adapter connector 2 S-video TV-out connector 6 USB connectors (2) 10 air vent 3 network (RJ-45) connector 7 Digital-Video Interface (DVI) connector 4 modem (RJ-11) connector 8 video (VGA) connector AIR VENT — The computer uses fan(s) to create airflow through the vents, which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.
NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. Connects the computer to a network. The two lights at the top of the connector indicate link status and activity for wired network connections. The solid light on the connector provides link status information.
VIDEO CONNECTOR Connects an external VGA-compatible monitor. A C A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.
Bottom View 1 2 3 4 5 12 6 11 7 10 9 8 1 subwoofer 5 cover for optional internal card with Bluetooth® wireless technology 9 docking connector 2 battery charge gauge 6 hard drive 10 memory module cover 3 battery-bay latch release 7 air vent 11 air vent 4 battery 8 Mini-Card/modem cover 12 optical-drive locking screw SUBWOOFER — Produces a broader bass output than is provided by the speakers. BATTERY CHARGE GAUGE — Provides information on the battery charge status.
AIR VENT — The computer uses fan(s) to create airflow through the vent(s), which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. M I N I -C A R D / M O D E M C O V E R — Covers the compartment that contains the Mini-Card and the modem.
A Tour of Your Computer
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.
4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next. If you selected Set up my connection manually, continue to step 6.
Prepare the New Computer for the File Transfer 1 Click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 Start the Files and Settings Transfer Wizard. 3 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 4 On the Which computer is this? screen, click New Computer and click Next. 5 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
Create a Wizard Disk To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive: and click Next.
3 Click Finished and restart the new computer. NOTE: For more information about this procedure, access the Windows Help and Support center (See "Windows Help and Support Center" on page 13) and search for Files and Settings Transfer Wizard. For additional information, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft® Windows® XP Operating System CD?).
1 3 2 1 USB connector on computer 2 USB printer cable 3 connector on printer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer.
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection.
Setting Up Your Computer
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard.The Dell QuickSet Brightness Meter shows the current brightness setting for the display. You can click the icon in the taskbar and then select or deselect Disable On Screen Brightness Meter to enable or disable the Brightness Meter on the screen.
Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed. NOTE: If you change the display resolution from the current settings, the image may appear blurry or text may be hard to read. Before you change any of the display settings, make a note of the current settings for future reference.
Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, press and the desired key after enabling the keypad. • To enable the keypad, press . The • To disable the keypad, press again. 9 light indicates that the keypad is active.
Key Combinations System Functions Opens the Task Manager window. Battery Displays the Dell™ QuickSet Battery Meter. For more information about the Battery Meter, see "Dell™ QuickSet Battery Meter" on page 44. CD or DVD Tray Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see "Dell™ QuickSet Features" on page 49.
Power Management Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. See "Power Management Modes" on page 45. Puts the system into hibernate mode (if Dell QuickSet is installed). For more information, see "Dell™ QuickSet Features" on page 49.
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. • To select an object, position the cursor on the object and lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the battery installed at all times. One battery is supplied as standard equipment in the battery bay.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described icon in below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the the taskbar, and click Help. To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains.
To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by. or • Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods: – Press the power button. – Close the display. – Press . To exit standby mode, press the power button or open the display depending on how you set the power management options.
Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer. • To access the QuickSet Power Management Wizard, double-click the icon in the taskbar. For more information about QuickSet, click the Help button in the Power Management Wizard. • To access the Power Options Properties window, click the Start button→ Control Panel→ Power Options.
3 Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay. 1 1 battery-bay latch release 2 2 battery To replace the battery, place the battery in the bay and press down until the battery-bay latch release clicks. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.
Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, doubleclicking, or right-clicking the QuickSet icon, , in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
Dell™ QuickSet Features
Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 1 1 CD/DVD tray 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. To adjust the speaker volume when playing a CD or DVD, use the media control buttons on the front of the computer. Mute the sound. Turn the volume down. Turn the volume up. Play or pause. Play the previous track.
You can also adjust the volume with the Volume Control option through the Start menu. 1 Click the Start button, point to All Programs (or Programs)→ Accessories→ Entertainment (or Multimedia), and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window.
5 Click the drop-down menu under Color quality, and then click Medium (16 bit). 6 Click OK to save the settings and close the window. Copying CDs and DVDs NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD.
Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to write to CDs or to erase, rewrite, or update data on CDs. Blank DVD+/-Rs can be used to permanently store large amounts of information. After you create a DVD+/-R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process.
• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of the blank space to finalize the recording. • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.
1 1 Dell MediaDirect button Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer provides help information. When you launch the media application, click on the desktop icon for additional help. Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell.
2 1 3 4 5 1 S-video TV-out connector 2 composite video adapter 4 composite video-output connector 5 S-video connector 1 3 S/PDIF digital audio connector 2 3 4 5 6 1 S-video TV-out connector 2 component video adapter 3 S/PDIF digital audio connector 4 Pr (red) component videooutput connector 5 Pb (blue) component videooutput connector 6 Y (green) component videooutput connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video an
S-Video and Standard Audio 1 2 1 audio connector 2 S-video TV-out connector 1 2 1 standard S-video cable 2 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.
S-Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 composite video adapter 1 2 3 1 composite video adapter 2 S-video cable 3 S/PDIF digital audio cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
2 1 1 composite video adapter 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 1 1 composite video adapter 2 2 S/PDIF digital audio cable 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device.
Composite Video and Standard Audio 1 2 1 audio input connector 3 2 S-video TV-out connector 3 composite video adapter 1 2 3 1 composite video adapter 2 composite video cable 3 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.
1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
1 2 3 1 composite video adapter 2 composite video cable 3 SPDIF digital audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV in Microsoft® Windows® XP" on page 70 to ensure that the computer recognizes and works properly with the TV.
1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
Component Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 component video adapter 1 2 3 1 component video adapter 2 component video cable 3 SPDIF digital audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer.
3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports. 2 1 1 component video adapter 3 2 component video-output connectors component video cable 3 4 Plug all three connectors from the other end of the component video cable into the component videoinput connectors on the TV.
Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, and point to All Programs, and click PowerDVD to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 3 Click the Settings option. 4 Click the DVD option. 5 Click the DVD Audio Setting icon. 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the SPDIF option.
7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen.
Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 137 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot.
1 1 supported cards 2 2 unsupported cards NOTICE: Your computer does not support PC Cards. To avoid damaging the pins or card, you should not attempt to insert an unsupported card into the ExpressCard slot. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.
If you encounter too much resistance, do not force the card. Check the card orientation and try again. 1 1 ExpressCard The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the CD that came with the ExpressCard.
2 1 1 release button 2 ExpressCard Media Memory Cards The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card. NOTE: A media memory card is not a bootable device.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a media memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again.
Smart Cards NOTE: For information on how to secure your computer while traveling, see "Traveling With Your Computer" on page 135. NOTE: The smart card slot is optional and may not ship with your computer. Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad.
3 2 1 1 smart card slot 2 smart card 3 ExpressCard slot Using Cards 77
Using Cards
Setting Up a Home and Office Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull the cable to ensure that it is securely attached.
Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
Start Button and Connect To Option 1 Click the Start button. 2 Point to Connect To, and then click Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears.
9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem. NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure. 11 Turn on ONLY your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize.
Determining the Wireless Network Device Manager Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices: • Your wireless network card’s client utility • The Windows XP operating system To determine which wireless configuration utility is managing your wireless network card: 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Network Connections.
Enabling/Disabling the Wireless Network Card NOTE: If you are unable to connect to a wireless network, ensure that you have all the components for establishing a WLAN (see "What You Need to Establish a WLAN Connection" on page 80), and then verify that your wireless network card is enabled by pressing . You can turn your computer’s wireless networking function on and off by pressing the key combination. If the wireless networking function is turned on, press to disable it.
• The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card when you purchased your computer, or on the CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions.
Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network connection to the Internet: 1 Click the Dell Mobile Broadband Card Utility icon, , in the Windows taskbar, to run the utility. 2 Click Connect. NOTE: The Connect button changes to the Disconnect button. 3 Follow the instructions on the screen to manage the network connection with the utility. OR 1 Click the Start button, point to All Programs→ Dell Wireless.
Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords Passwords prevent unauthorized access to your computer.
• It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure place. • Do not share your password with other people. • Ensure that people are not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection, such as data encryption programs.
Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
4 Diagnostics can be invoked one of two ways: a Turn on the computer. When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. b Press and hold the key while powering the computer on.
Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
Tab Function Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings.
Clicking the Dell Support Icon Click or right-click the icon to perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions. • Learn more about the Dell Support Utility. • Turn the Dell Support Utility off.
Problems Writing to a CD/DVD-RW Drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C — See "Standby Mode" on page 45 or search for the keyword standby in the Windows Help and Support Center for information on power management modes.
C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE — • Verify that the telephone line is connected to the jack on the modem.
Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program.
H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard Drive" on page 119), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89.
M E M O R Y A L L O C A T I O N E R R O R — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated.
S E E K E R R O R — The operating system cannot find a specific track on the hard drive. S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics. See "Dell Diagnostics" on page 89. T I M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery.
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard Problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The Computer Does Not Start Up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The Computer Stops Responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.
Dell MediaDirect Problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N — Click the ? icon at the bottom of the Dell MediaDirect screen to access Help. TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I V E A N D T H E D E L L D V D P L A Y E R — If you purchased a DVD drive with your computer, this software should already be installed.
R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 89. If all tests run successfully, the error condition is related to a software problem. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem.
NOTE: The icon appears on the Windows desktop if the computer has a Dell Mobile Broadband card installed. Double-click the icon to launch the utility. Once the utility has launched, the icon appears in the taskbar. C A N N O T C O N N E C T — The Dell Mobile Broadband Card must be activated on the network in order to connect. Position the mouse over the icon in the notification area to read the status of the connection.
I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D C A R D — Contact Dell. See "Contacting Dell" on page 155. I F Y O U H A V E P R O B L E M S W I T H A C A R D N O T P R O V I D E D B Y D E L L — Contact the ExpressCard manufacturer. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power.
Ensuring Sufficient Power for Your Computer For optimum system performance, always use a 130-W AC adapter. Using less-powerful AC adapters may cause you to receive a WARNING message. The use of a less-powerful AC adapter may also cause your computer to experience a degradation in performance. Docking Power Considerations Due to the extra power consumption when a computer is docked to a docking device, normal computer operation is not possible on battery power alone.
Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the Display Is Blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the battery charge may be depleted.
If Only Part of the Display is Readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 155. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
5 After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next. Restoring Your Operating System You can restore your operating system in the following ways: • Microsoft® Windows® XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files.
3 Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in boldface type. 4 Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer. 5 Click Next.
To reinstall Windows XP, you need the following items: • Dell™ Operating System CD • Dell Drivers and Utilities CD NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities CD to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship with your computer.
Troubleshooting
Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see "Turning Off Your Computer" on page 117) and "Before Working Inside Your Computer" (see "Before Working Inside Your Computer" on page 118). • You have read the safety information in your Dell™ Product Information Guide.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
1 1 battery-bay latch release 2 2 battery 6 Press the power button to ground the system board. 7 Remove any installed ExpressCards from the ExpressCard slot. Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in the section, follow the safety instructions in the Product Information Guide.
To replace the hard drive: 1 Follow the procedures in "Before You Begin" on page 117. 2 Turn the computer over, and remove the hard drive screws. 1 2 1 hard drive screws (2) 2 hard drive NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 3 Slide the hard drive out of the computer. 4 Remove the new drive from its packaging.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 137 for information on the memory supported by your computer. Install only memory modules that are intended for your computer.
3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 4 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.
NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. 6 Replace the memory module cover.
Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 117.
3 2 1 4 5 1 modem 2 modem pull-tab 4 modem screw 5 modem connector on system board 3 modem cable 5 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. b Align the modem with the screw holes and press the modem into the connector on the system board. c Replace the screw that secures the modem to the system board.
Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
3 1 2 1 antenna cables (2) 2 Mini-Card Mini-Card connector 3 b Release the Mini-Card by pushing the metal securing clips toward the back of the computer until the card pops up slightly. c Lift the Mini-Card out of its connector.
NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the replacement Mini-Card: Align the Mini-Card with the connector at a 45-degree angle, and press the Mini-Card down into the securing clips until the card clicks into place. a 3 2 1 1 securing clips 2 antenna connectors (2) 3 Mini-Card connector NOTICE: To avoid damaging the Mini-Card, never place cables under the card.
6 Replace the Mini-Card/modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the system board, you must remove the battery before you begin working inside the computer.
1 1 hinge cover When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
2 1 5 3 4 1 keyboard 2 keyboard screws (2) 4 keyboard connector latch 5 keyboard tabs 3 keyboard cable NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 2 3 1 coin-cell battery 2 release latch 3 battery cable connector 5 Install the replacement battery: a Insert the battery at a 30-degree angle under the release latch with the positive side up, and then push the battery into place. b Connect the battery cable to the connector on the system board. 6 Replace the keyboard. 7 Replace the hinge cover. Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
1 3 2 1 notch 2 optical-drive security screw 3 optical drive 5 Slide the drive out of the bay. To reinstall the optical drive, slide the drive into the drive bay and snap it into place. Then replace the optical-drive security screw. Internal Card With Bluetooth® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
3 2 1 1 cable connector 2 card 3 card cover 5 To replace the card, connect the card to the cable and then carefully insert it into the compartment. 6 Replace the card cover and tighten the screw. 7 Replace the battery.
Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press. • Consider changing your power management options (see "Configuring Power Management Settings" on page 47) to maximize battery operating time.
Specifications NOTE: Your computer comes in different configurations. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15.
Memory Memory module connector two user-accessible SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB, and 2 GB Memory type 1.8 V SODIMM DDR-II supports DDR-II up to 667 MHz Minimum memory 512 MB (via 2 x 256 MB SODIMM DDR-II modules) Maximum memory 4 GB (via 2 x 2 GB SODIMM DDR-II modules) NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.
Communications Modem: Type V.92 56K MDC Controller softmodem Interface internal HDA (High Definition Audio) bus Network adapter 10/100/1000 Mbps Ethernet LAN on system board Wireless internal PCI-e Mini-Card WLAN support; internal card with Bluetooth® wireless technology support Video NOTE: Your computer comes in different configurations with different video controller cards. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15.
Audio (continued) Interfaces: Internal HDA bus External microphone-in connector, stereo headphones/speakers connector Speaker two stereo 4-ohm main speakers and one subwoofer with bass reflex port Internal speaker amplifier 2-W per channel main amplifier and 5-W Class D subwoofer amplifier Volume controls keyboard shortcuts, program menus, media control buttons Audio controller Sigmatel STAC92XX codec Display Type (active-matrix TFT) WUXGA Dimensions: Height 245.0 mm (9.
Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.88-inch) sensor-active area Height 42.9-mm (1.69-inch) rectangle Battery Type 9-cell "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.47 inches) Weight 0.40 kg (0.88 lb) (9 cell) Voltage 10.
AC Adapter NOTE: For optimum system performance, you should always use a 130-W AC adapter. Using less-powerful AC adapters may cause you to receive a WARNING message and may also cause your computer to experience a degradation in performance. Input voltage 90–264 VAC Input current (maximum) 2.5 A Input frequency 47–63 Hz Output current 7.7 A (maximum at 4-second pulse); 6.7 A (continuous) Output power 130 W Rated output voltage 19.5 VDC Dimensions: Height 36 mm (1.35 inches) Width 65 mm (2.
Environmental (continued) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with a 2-ms half-sine pulse): Operating 143 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Specifications
Getting Help Obtaining Assistance CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1 Complete the procedures in "Troubleshooting" on page 89 2 Run the Dell Diagnostics (see "Dell Diagnostics" on page 89). 3 Make a copy of the "Diagnostics Checklist" on page 148 and fill it out. 4 Use Dell's extensive suite of online services available at Dell Support (support.dell.
www.euro.dell.com (Europe only) www.dell.com/la/ (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. • Electronic Support Service mobile_support@us.dell.com support@us.dell.com apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell.
Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Appendix Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, see the Windows Help and Support Center.
Commonly Used Options Certain options require that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of system setup. NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 150.
4 When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored. Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product name: Dell™ XPS™ M1710 • Model number: PP05XB Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights.
Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (support) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries.
Country (City) International Access Code Country Code City Code Australia (Sydney) Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support.ap.dell.com International Access Code: 0011 E-mail: support.ap.dell.com/contactus Country Code: 61 General Support 13DELL-133355 City Code: 2 Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Brazil Website: www.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support 22537 2727 Customer Care 22537 2707 Fax 22537 2714 Technical Fax 22537 2728 Switchboard 22537 2711 Denmark (Copenhagen) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support for XPS portable computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Norway (Lysaker) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Singapore (Singapore) Website: support.ap.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp City Code: 1344 E-mail: dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Contacting Dell
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
bps — bits per second — The standard unit for measuring data transmission speed. BTU — British thermal unit — A measurement of heat output. bus — A communication pathway between the components in your computer. bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information. CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
device driver — See driver. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DVD player — The software used to watch DVD movies.
expansion card — A circuit board that installs in an expansion slot on the system board in some computers, expanding the capabilities of the computer. Examples include video, modem, and sound cards. expansion slot — A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus. ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards.
the computer, the memory information that was saved to the hard drive is automatically restored. HTML — hypertext markup language — A set of codes inserted into an Internet web page intended for display on an Internet browser. HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hz — hertz — A unit of frequency measurement that equals 1 cycle per second.
LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device. monitor — The high-resolution TV-like device that displays computer output. M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB.
P parallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port. partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.
refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution — The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image.
Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SIM — Subscriber Identity Module. A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
V video controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer. video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display.
Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data.
Glossary
Index Numbers boot sequence, 150 5-in-1 media memory card reader, 74 brightness adjusting, 37 A C audio connectors description, 22 CardBus technology media memory cards, 74 audio device connecting, 57 enabling, 69 carnet, 136 audio.
Index Dell Premier Support website, 11 device latch release description, 27 system view, 27 device status lights description, 17 diagnostics Dell, 89 digital-video interface.
Internet connection about, 29 options, 29 setting up, 29 Internet Connection Firewall, 86 media memory cards CardBus technology, 74 installing, 74 removing, 75 slots, 74 types, 74 IRQ conflicts, 112 memory installing, 121 removing, 122 K messages error, 96 keyboard description, 18 numeric keypad, 39 problems, 100 removing, 130 shortcuts, 40 keyboard status lights description, 19 keypad numeric, 39 L labels Microsoft Windows, 12 Service Tag, 12 O operating system CD, 14 reinstalling, 14 reinstalling
Index power light conditions, 105 power management adjusting settings, 49 QuickSet, 49 printer cable, 33 connecting, 33 problems, 106 setting up, 33 USB, 33 problems blue screen, 101 CD drive, 93 CD-RW drive, 94 computer crashes, 101 computer does not start up, 101 computer stops responding, 101 conflicts, 112 Dell Diagnostics, 89 Dell MediaDirect, 102 drives, 93 DVD drive, 93 error messages, 96 hard drive, 94 IEEE 1394, 99 keyboard, 100 lockups, 101 network, 103 power, 105 power light conditions, 105
System Restore, 113 system setup program, 150 T taskbar QuickSet icon, 49 toolbars adjusting the size, 49 touch pad cleaning, 151 customizing, 42 description, 18 using, 42 transferring information to a new computer, 30 traveling with the computer by air, 136 identification tag, 135 packing, 135 tips, 136 troubleshooting conflicts, 112 Dell Diagnostics, 89 external keyboard problems, 100 Hardware Troubleshooter, 112 Help and Support Center, 13 restore computer to previous operating state, 113 turning off y
Index 190 Index
