Owner's Manual

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Dell™ XPS™ M1730 Owner’s Manual

Model PP06XA

book.book Page 1 Monday, April 14, 2008 4:23 PM

Summary of content (208 pages)

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book.book Page 1 Monday, April 14, 2008 4:23 PM Dell™ XPS™ M1730 Owner’s Manual Model PP06XA w w w. d e l l . c o m | s u p p o r t . d e l l .
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book.book Page 2 Monday, April 14, 2008 4:23 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007-2008 Dell Inc. All rights reserved.
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book.book Page 3 Monday, April 14, 2008 4:23 PM Contents Finding Information 1 About Your Computer Front View 19 . . . . . . . . . . . . . . . . . . . . . . . . 19 . . . . . . . . . . . . . . . . . . . . . . Right Side View Back View 13 . . . . . . . . . . . . . . . Left Side View 25 . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . 28 Bottom View 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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book.book Page 4 Monday, April 14, 2008 4:23 PM 3 Using the Display . . . . . . . . . . . . . . . . . . 39 Adjusting Brightness . . . . . . . . . . . . . . . . . . 39 . . . . . . . . . . . . . . . . . . . . 39 Using a Projector Making Images and Text Look Bigger or Sharper . . . 40 . . . . . . . . . . . . . 40 . . . . . . . . . . . . . . . . . . 41 Microsoft® Windows® XP Windows Vista™ Setting Display Resolution and Refresh Rate . . . . . . 41 . . . . . . . . . . . . . . 42 . . . . .
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book.book Page 5 Monday, April 14, 2008 4:23 PM Microsoft® Windows® Battery Meter . Charge Gauge . . . . . . 48 . . . . . . . . . . . . . . . . . . . 49 Low-Battery Warning . . . . . . . . . . . . . . . 49 Conserving Battery Power . . . . . . . . . . . . . . . 50 . . . . . . . . . . . . . . 50 . . . . . . . . . . . . . 50 . . . . . . . . . . . . . . . . . . 51 Power Management Modes Standby and Sleep Mode Hibernate Mode Configuring Power Management Settings . . . . . . .
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book.book Page 6 Monday, April 14, 2008 4:23 PM Playing Media Using Dell Express Card Remote Control (Optional) 61 Copying CD, DVD, and Blu-ray Disc™ (BD) Media How to Copy a CD, DVD or BD . . . 62 . . . . . . . . . . . 63 . . . . . . . 63 . . . . . . . . . . . . . . . . . . . . . 64 Using Blank CD, DVD, and BD Media Helpful Tips Adjusting the Volume . . . . . . . . . . . . . . . . . . 65 Adjusting the Picture . . . . . . . . . . . . . . . . . . 66 Using Dell MediaDirect™ . . . . . . . . .
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book.book Page 7 Monday, April 14, 2008 4:23 PM 10 Setting Up and Using Networks . . . . . . . Connecting a Network or Broadband Modem Cable . . 91 . . . . . . . . . . . . . . . . . . 92 . . . . . . . . . . . . . . . . . . . . 92 Setting Up a Network Windows XP 91 Windows Vista . . . . . . . . . . . . . . . . . . . 93 . . . . . . . . . . . . . 93 What You Need to Establish a WLAN Connection . 93 Checking Your Wireless Network Card 93 Wireless Local Area Network . . . . . .
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book.book Page 8 Monday, April 14, 2008 4:23 PM 13 Troubleshooting . . . . . . . . . . . . . . . . . . . Dell Technical Update Service Dell Diagnostics . . . . . . . . . . . . . 107 . . . . . . . . . . . . . . . . . . . . . 107 Dell Support Utility Drive Problems . . . . . . . . . . . . . . . . . . . 111 . . . . . . . . . . . . . . . . . . . . . 112 Optical drive problems Hard drive problems . . . . . . . . . . . . . . . 113 . . . . . . . . . . . . . . . .
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book.book Page 9 Monday, April 14, 2008 4:23 PM Power Problems . . . . . . . . . . . . . . . . . . . . . 128 Printer Problems . . . . . . . . . . . . . . . . . . . . 129 Scanner Problems . . . . . . . . . . . . . . . . . . . . Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . . . 131 131 . . . . . . . . . . . . 132 . . . . . . . . . . . . . 132 . . . . . . . . . . . . . . 133 . . . . . . . . . . . . . . .
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book.book Page 10 Monday, April 14, 2008 4:23 PM Recommended Tools . . . . . . . . . . . . . . . . Turning Off Your Computer . . . . . . . . . . . . . 150 . . . . . . . . . . . . . . . . . . . . . . . . 152 Removing the Hard Drive Cage . . . . . . . . . . . 154 . . . . . . . . . . 155 . . . . . . . . . . . . . . . . . . . . . . . . . 155 Replacing the Hard Drive Cage Subscriber Identity Module . . . . . . . . . . . . . . . Optical Drive . 160 . . . . . . . . . . . . . . . . . . . . . .
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book.book Page 11 Monday, April 14, 2008 4:23 PM Product Information . . . . . . . . . . . . . . . . . . . 167 . . . . . 168 Before You Call . . . . . . . . . . . . . . . . . . . . . 168 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 170 Returning Items for Warranty Repair or Credit 17 Specifications A Appendix Overview . . . . . . . . . . . . . . . . . . . . 171 . . . . . . . . . . . . . . . . . . . . . . . . 179 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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book.book Page 13 Monday, April 14, 2008 4:23 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
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book.book Page 14 Monday, April 14, 2008 4:23 PM What Are You Looking For? Find It Here • Warranty information Dell™ Product Information Guide • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Setup Diagram NOTE: The appearance of your setup diagram may vary.
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book.book Page 15 Monday, April 14, 2008 4:23 PM What Are You Looking For? Find It Here • Microsoft Windows License Label The label is located on the memory module cover at the bottom of the system. NOTE: If your operating system is Windows XP, this label might look different. NOTE: As an increased security measure,the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.
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book.book Page 16 Monday, April 14, 2008 4:23 PM What Are You Looking For? Find It Here • Notebook System Software (NSS)— If To download Notebook System Software: you reinstall the operating system for 1 Go to support.dell.com and click your computer, you should also reinstall Drivers & Downloads. the NSS utility. NSS provides critical 2 Enter your Service Tag or Product Type updates for your operating system and and Product Model, and click Go.
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book.book Page 17 Monday, April 14, 2008 4:23 PM What Are You Looking For? Find It Here • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet.
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book.book Page 20 Monday, April 14, 2008 4:23 PM 1 camera 2 display 3 power button 4 GamePanel 5 device status lights 6 right speaker 7 infrared sensor 8 media control buttons 9 touch pad 10 left speaker 11 Dell™ MediaDirect™ button 12 keyboard status lights 13 digital array microphones (2) 14 display latch 15 camera indicator CAMERA — Built-in camera for video capture, conferencing, and chat.
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book.book Page 21 Monday, April 14, 2008 4:23 PM DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless devices are enabled. Turns on when Bluetooth® wireless technology is enabled.
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book.book Page 22 Monday, April 14, 2008 4:23 PM TOUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 45). I N F R A R E D S E N S O R — Consumer Infrared sensor to operate the remote control. M E D I A C O N T R O L B U T T O N S — Control CD, DVD, and Media Player playback. Mute the sound. Play the previous track. Turn the volume down. Play the next track. Turn the volume up. Stop. Play or pause.
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book.book Page 23 Monday, April 14, 2008 4:23 PM D E L L ™ M E D I A D I R E C T ™ B U T T O N — Press the Dell MediaDirect button to launch Dell MediaDirect (see "Using Dell MediaDirect™" on page 67).
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book.book Page 24 Monday, April 14, 2008 4:23 PM KEYBOARD STATUS LIGHTS The blue lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the Caps Lock function is enabled. Turns on when the scroll lock function is enabled. D I G I T A L M I C R O P H O N E S — Digital directional microphones for conferencing and chat. DISPLAY LATCH — Keeps the display closed.
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book.book Page 25 Monday, April 14, 2008 4:23 PM Left Side View 1 2 3 4 5 6 7 1 DVI-I connector (Dual link) 2 S-video connector 3 USB connector 4 IEEE 1394 connector 5 8-in-1 memory card reader 6 optical drive 7 microphone connector 8 headphone connectors (2) 8 DVI-I C O N N E C T O R — Used for connecting a DVI or VGA display (through dongle). S - V I D E O C O N N E C T O R — Connects your computer to a TV.
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book.book Page 26 Monday, April 14, 2008 4:23 PM 8 - I N -1 M E M O R Y C A R D R E A D E R — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card.
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book.book Page 27 Monday, April 14, 2008 4:23 PM Right Side View 1 2 3 4 1 Express card slot 2 wireless switch 3 Wi-Fi Catcher™ Network Locator 4 USB connectors (2) 5 security cable slot 5 E X P R E S S C A R D S L O T — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. For more information, see "ExpressCards" on page 85.
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book.book Page 28 Monday, April 14, 2008 4:23 PM D E L L W I -F I C A T C H E R ™ N E T W O R K L O C A T O R — Push this button to scan specifically for wireless networks in your vicinity.
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book.book Page 29 Monday, April 14, 2008 4:23 PM CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. AC A D A P T E R C O N N E C T O R Connects an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer.
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book.book Page 30 Monday, April 14, 2008 4:23 PM USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer. NETWORK CONNECTOR (RJ-45) NOTICE: To avoid damaging the computer, do not plug a telephone line into the network connector. Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user’s guide supplied with your computer.
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book.book Page 31 Monday, April 14, 2008 4:23 PM Bottom View 6 1 5 2 4 3 1 memory module cover 2 battery-bay latch release 3 battery charge gauge/health gauge 4 battery 5 hard drive 6 air vents MEMORY MODULE COVER — Covers the compartment that contains the memory module connectors. BATTERY-BAY LATCH RELEASES — Release the battery. BATTERY CHARGE GAUGE/HEALTH GAUGE — Provides information on the battery charge (see "Checking the Battery Charge" on page 48).
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book.book Page 32 Monday, April 14, 2008 4:23 PM CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
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book.book Page 33 Monday, April 14, 2008 4:23 PM Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a wireless modem/router or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service.
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book.book Page 34 Monday, April 14, 2008 4:23 PM If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using. NOTE: If you are having problems connecting to the Internet, see "E-Mail and Internet Problems" on page 114. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage.
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book.book Page 35 Monday, April 14, 2008 4:23 PM Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. For technical assistance, refer to the printer owner's manual or contact the printer manufacturer.
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book.book Page 36 Monday, April 14, 2008 4:23 PM 1 2 3 1 USB connector on computer 3 USB printer cable 2 USB connector on printer 3 Turn on the printer and then turn on the computer. 4 Depending on your computer’s operating system, a printer wizard may be available to help you install the printer driver: If your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click Network→Add a printer to start the Add Printer Wizard.
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book.book Page 37 Monday, April 14, 2008 4:23 PM Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions.
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book.book Page 38 Monday, April 14, 2008 4:23 PM Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. A UPS protects against power fluctuations and interruptions.
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book.book Page 39 Monday, April 14, 2008 4:23 PM Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer.
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book.book Page 40 Monday, April 14, 2008 4:23 PM Making Images and Text Look Bigger or Sharper NOTE: If you change the display resolution from the current settings, the image may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if you need to.
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book.book Page 41 Monday, April 14, 2008 4:23 PM Windows Vista™ 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution. 4 Click How do I get the best display? for further instructions.
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book.book Page 42 Monday, April 14, 2008 4:23 PM Microsoft Windows XP 1 Click Start→Settings→Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 In the Display Properties window, click the Settings tab. 5 Try different settings for Color quality and Screen resolution. NOTE: As the resolution increases, icons and text appear smaller on the screen.
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book.book Page 43 Monday, April 14, 2008 4:23 PM Using the Keyboard Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. • To enable the keypad, press . The keypad is active. • To disable the keypad, press again. 9 light indicates that the Keyboard Illumination Your computer features keyboard illumination. It has several LEDs built into the LCD lid that project light onto the keyboard.
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book.book Page 44 Monday, April 14, 2008 4:23 PM Battery Displays the Dell™ QuickSet Battery Meter. Power Management Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. Puts the computer into hibernate mode. Dell QuickSet is required.
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book.book Page 45 Monday, April 14, 2008 4:23 PM Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. 1 2 1 touch pad 2 scroll zones • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.
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book.book Page 47 Monday, April 14, 2008 4:23 PM Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
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book.book Page 48 Monday, April 14, 2008 4:23 PM You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
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book.book Page 49 Monday, April 14, 2008 4:23 PM Charge Gauge By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check: • Battery charge (check by pressing and releasing the status button) • Battery health (check by pressing and holding the status button) The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health.
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book.book Page 50 Monday, April 14, 2008 4:23 PM You can change the settings for the battery alarms in QuickSet or the Power Options Properties window. See "Configuring Power Management Settings" on page 52 for information about accessing QuickSet or the Power Options Properties window.
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book.book Page 51 Monday, April 14, 2008 4:23 PM To enter sleep mode in Windows Vista, click the Windows Vista Start button , and then click Sleep. NOTE: If your computer is not responding, pressing and holding the power button for more than 10 seconds turns it off. Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods: • Close the display. • Press .
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book.book Page 52 Monday, April 14, 2008 4:23 PM NOTE: Some PC Cards or Express Cards may not operate correctly after the computer exits hibernate mode. Remove and reinsert the card (see "Removing an ExpressCard or Blank" on page 87), or simply restart (reboot) your computer. To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad.
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book.book Page 53 Monday, April 14, 2008 4:23 PM The battery is too hot to start charging if the light flashes alternately blue and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery. For information about resolving problems with a battery, see "Power Problems" on page 128.
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book.book Page 55 Monday, April 14, 2008 4:23 PM Using the Camera The camera is integrated in the computer display. The camera and its integrated digital microphones allow you to take photos and videos and to communicate visually and verbally with other computer users. The blue camera light appears when the camera is turned on. For more information about camera features, see "Specifications" on page 171.
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book.book Page 56 Monday, April 14, 2008 4:23 PM Manually Adjusting the Camera Settings If you do not want the camera to use automatic settings, you can manually adjust the camera settings. 1 Right-click the icon in the notification area and click Launch Webcam Console. 2 In the Webcam Console window: • Click the Camera tab to adjust video settings, such as contrast and brightness. • Click the Effects tab to adjust audio settings, such as the volume level.
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book.book Page 57 Monday, April 14, 2008 4:23 PM Using GamePanel The Logitech® GamePanel™ is a small secondary monochrome LCD for displaying text and graphical information located at the top right hand corner of the dashboard. This shows important gaming information such as frames per second, health and so on, without cluttering the main display. It can also display non-gaming information such as memory utilization, CPU utilization, and so on. You can modify the GamePanel settings through the LCD Manager.
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book.book Page 58 Monday, April 14, 2008 4:23 PM The GamePanel toggle button lets you toggle among the various applications provided by the GamePanel. You can use the first two buttons of the GamePanel control buttons to navigate between values and options in the LCD Manager tabs.The third and fourth buttons are used for confirming and cancelling the value selections respectively. For more information on using the GamePanel, see the Help in the LCD Manager interface.
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book.book Page 59 Monday, April 14, 2008 4:23 PM Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. 3 Push the tray back into the drive.
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book.book Page 60 Monday, April 14, 2008 4:23 PM To format media for storing or copying data, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when copying media. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. A DVD player includes the following basic buttons: Stop. Restart the current chapter. Play.
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book.book Page 61 Monday, April 14, 2008 4:23 PM Playing Media Using Dell Express Card Remote Control (Optional) The Dell Express Card remote control is designed to control Dell Media Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, refer to the Dell Support website at support.dell.com. To play media using Dell Express Card remote control: 1 Install a coin-cell battery into your Express Card remote control.
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book.book Page 62 Monday, April 14, 2008 4:23 PM 1 Infrared Transmitter 2 Arrow Up 3 OK/Enter/Select 4 Arrow Right 5 Arrow Down 6 Play/Pause 7 Forward 8 Skip Forward 9 Stop 10 Skip Back 11 Reverse 12 Back 13 Arrow Left 14 Mute 15 Volume Down 16 Page Down 17 Volume Up 18 Page Up Copying CD, DVD, and Blu-ray Disc™ (BD) Media NOTE: Ensure that you observe all copyright laws while copying media. NOTE: The types of optical drives offered by Dell may vary by country.
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book.book Page 63 Monday, April 14, 2008 4:23 PM How to Copy a CD, DVD or BD NOTE: Most commercial DVDs and BDs have copyright protection and cannot be copied using Roxio Creator Plus. NOTE: BD media can only be copied to other BD media. NOTE: Copying a BD-R to BD-RE does not produce an exact copy. 1 Click Start →All Programs →Roxio Creator→Projects →Copy. 2 Under the Copy tab, click Copy Disc.
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book.book Page 65 Monday, April 14, 2008 4:23 PM • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed. • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again.
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book.book Page 66 Monday, April 14, 2008 4:23 PM Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing media playback, adjust the display properties: Windows XP 1 Click Start→Control Panel→Appearance and Themes. 2 Under Pick a task..., click Change the screen resolution. 3 Under Screen resolution, click and drag the bar to reduce the resolution setting.
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book.book Page 67 Monday, April 14, 2008 4:23 PM Using Dell MediaDirect™ Dell MediaDirect is an instant-on multimedia playback mode for digital media. Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect.
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book.book Page 68 Monday, April 14, 2008 4:23 PM NOTE: If you voluntarily reformat the hard drive, reinstall Dell MediaDirect using the MediaDirect re-installation media that was shipped with your computer. For more information, see the Reinstalling Dell MediaDirect techsheet that accompanied your computer. For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application.
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book.book Page 70 Monday, April 14, 2008 4:23 PM If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: • S-video and standard audio • Composite video and standard audio • Component-out video and standard audio • DVI to HDMI adaptor cable and standard audio NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection you should use.
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book.book Page 71 Monday, April 14, 2008 4:23 PM 1 2 1 standard S-video cable 2 standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable). 2 Plug one end of the S-video cable into the S-video output connector on the computer.
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book.book Page 73 Monday, April 14, 2008 4:23 PM 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter. 2 1 1 composite video adapter 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV.
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book.book Page 75 Monday, April 14, 2008 4:23 PM 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter. 1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV.
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book.book Page 77 Monday, April 14, 2008 4:23 PM 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter. 1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite video-input connector on the TV.
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book.book Page 79 Monday, April 14, 2008 4:23 PM 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
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book.book Page 81 Monday, April 14, 2008 4:23 PM 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
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book.book Page 82 Monday, April 14, 2008 4:23 PM 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 83 to ensure that the computer recognizes and works properly with the TV. Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close.
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book.book Page 83 Monday, April 14, 2008 4:23 PM 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Plug the DVI end of the DVI to HDMI adaptor cable into the DVI-I connector on the computer. 3 Plug the other end of the DVI to HDMI adaptor cable into the HDMI connector on your TV. 4 Plug the single-connector end of the audio cable into the headphone connector on your computer.
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book.book Page 84 Monday, April 14, 2008 4:23 PM Windows Vista 1 Click the Windows Vista Start button click Appearance and Personalization. , click Control Panel, and then 2 Under Personalization, click Adjust Screen Resolution. The Display Properties window appears. 3 Click Advanced. 4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support Center. To access the Help and Support Center in →Help and Support.
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book.book Page 85 Monday, April 14, 2008 4:23 PM Using Cards ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) • ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector) The 34 mm card fits into both the 34 mm and 54 mm card slots.
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book.book Page 86 Monday, April 14, 2008 4:23 PM ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer. Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 87.
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book.book Page 87 Monday, April 14, 2008 4:23 PM The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Press the latch and remove the card or blank.
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book.book Page 88 Monday, April 14, 2008 4:23 PM Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device.
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book.book Page 89 Monday, April 14, 2008 4:23 PM Memory Card Blanks Your computer shipped with a plastic blank installed in the memory card reader. Blanks protect unused slots from dust and other particles. Save the blank for use when no media memory card is installed in the slot; blanks from other computers may not fit your computer. Remove the blank before installing a media memory card. To remove the blank, see "Removing a Memory Card or Blank" on page 90.
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book.book Page 90 Monday, April 14, 2008 4:23 PM The computer recognizes the memory card and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the memory card, if applicable. Removing a Memory Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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book.book Page 91 Monday, April 14, 2008 4:23 PM Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN).
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book.book Page 92 Monday, April 14, 2008 4:23 PM Setting Up a Network Windows XP 1 Click Start→All Programs→Accessories→Communications→Network Setup Wizard→Next→Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard.
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book.book Page 93 Monday, April 14, 2008 4:23 PM Windows Vista 1 Click the Windows Vista Start button Set up a connection or network. , and then click Connect To→ 2 Select an option under Choose a connection option. 3 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.
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book.book Page 94 Monday, April 14, 2008 4:23 PM Start Button and Connect To Option In Microsoft Windows XP, click Start→Connect To→Show all connections. NOTE: If your computer is set to the Classic Start menu option, click Start→ Settings→Network Connections to view your network connections. In Microsoft Windows Vista, click computers and devices. →Connect To→View network If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card.
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book.book Page 95 Monday, April 14, 2008 4:23 PM 4 Shut down your computer and any other wireless-enabled computers in the vicinity through the Windows Vista Start button , or Start→Shutdown in Windows XP. 5 Disconnect your broadband modem power cable from the electrical outlet. 6 Disconnect the network cable from the computer and the modem. 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router.
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book.book Page 96 Monday, April 14, 2008 4:23 PM Connecting to a WLAN NOTE: Before you connect to a WLAN, ensure that you have followed the instructions in "Wireless Local Area Network" on page 93. NOTE: The following networking instructions do not apply to internal cards with Bluetooth® wireless technology or cellular products. This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary.
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book.book Page 97 Monday, April 14, 2008 4:23 PM Determining the Wireless Network Device Manager Depending on the software installed on your computer, different wireless configuration utilities may manage your network devices: • Your wireless network card’s client utility • The Windows XP or Windows Vista operating system To determine which wireless configuration utility is managing your wireless network card in Windows XP: 1 Click Start→Settings→Control Panel→Network Connections.
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book.book Page 98 Monday, April 14, 2008 4:23 PM Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection. NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.
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book.book Page 99 Monday, April 14, 2008 4:23 PM What You Need to Establish a Mobile Broadband Network Connection NOTE: Depending on your computer, you can use either a Mobile Broadband ExpressCard or Mini Card, but not both, to establish a Mobile Broadband network connection. To set up a Mobile Broadband network connection, you need: • A Mobile Broadband ExpressCard or Mini Card (depending on your computer’s configuration) NOTE: For instructions on using ExpressCards, see "ExpressCards" on page 85.
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book.book Page 100 Monday, April 14, 2008 4:23 PM Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini-Cards. They do not apply to internal cards with other wireless technology. NOTE: Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider.
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book.book Page 101 Monday, April 14, 2008 4:23 PM If the switch is in the on position, move the switch to the off position to disable the switch and the Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. To monitor the status of your wireless device, see "Monitoring the Status of the Wireless Network Card Through Dell QuickSet" on page 98.
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book.book Page 103 Monday, April 14, 2008 4:23 PM Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
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book.book Page 104 Monday, April 14, 2008 4:23 PM Passwords Passwords prevent unauthorized access to your computer. When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. • It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure place.
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book.book Page 105 Monday, April 14, 2008 4:23 PM Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
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book.book Page 106 Monday, April 14, 2008 4:23 PM CDs, DVDs and BDs NOTICE: Always use compressed air to clean the lens in the CD/DVD and BD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs, DVDs or BDs, try cleaning the discs. 1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole.
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book.book Page 107 Monday, April 14, 2008 4:23 PM Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
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book.book Page 108 Monday, April 14, 2008 4:23 PM Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 170). 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your computer.
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book.book Page 109 Monday, April 14, 2008 4:23 PM Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down and restart the computer. 3 When the DELL logo appears, press immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release in even intervals until the boot device menu appears.
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book.book Page 110 Monday, April 14, 2008 4:23 PM Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer. Option Function Test Memory Run the stand-alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics After you have selected the Test System option from the main menu, the following menu appears.
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book.book Page 111 Monday, April 14, 2008 4:23 PM The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option: Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and any requirements for running the test. Configuration Displays your hardware configuration for the selected device.
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book.book Page 112 Monday, April 14, 2008 4:23 PM To access the Dell Support Utility: • Click the Dell Support icon NOTE: The in the notification area. icon functions vary when clicking, double-clicking, or right-clicking. Or • →All Programs→Dell Support→Dell Support Settings. Click the Start Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.
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book.book Page 113 Monday, April 14, 2008 4:23 PM E N S U R E T H A T T H E C D , D V D , O R BD M E D I A I S S N A P P E D O N T O T H E S P I N D L E CHECK THE CABLE CONNECTIONS C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista™ Operating Systems" on page 139. R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 107.
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book.book Page 114 Monday, April 14, 2008 4:23 PM Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK — Windows XP 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→Tools→Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start.
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book.book Page 115 Monday, April 14, 2008 4:23 PM S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.
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book.book Page 116 Monday, April 14, 2008 4:23 PM E R R O R R E A D I N G P C M C I A C A R D — The computer cannot identify the ExpressCard. Reinsert the card or try another card (see "ExpressCards" on page 85). E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting Dell" on page 170).
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book.book Page 117 Monday, April 14, 2008 4:23 PM H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard Drive" on page 152), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 107).
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book.book Page 118 Monday, April 14, 2008 4:23 PM M E M O R Y A L L O C A T I O N E R R O R — The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated.
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book.book Page 119 Monday, April 14, 2008 4:23 PM Windows XP 1 Click Start→Control Panel→Add or Remove Programs→Programs and Features. 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions. Windows Vista 1 Click Start →Control Panel→Programs→Programs and Features. 2 Select the program you want to remove. 3 Click Uninstall. See the program documentation for installation instructions.
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book.book Page 120 Monday, April 14, 2008 4:23 PM T I M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M — The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options (see "System Setup Screens" on page 180). T I M E R C H I P C O U N T E R 2 F A I L E D — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 107).
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book.book Page 121 Monday, April 14, 2008 4:23 PM IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S — Windows XP Click Start and click Control Panel. 1 Under Pick a Category, click Performance and Maintenance→System→ System Properties→Hardware→Device Manager.
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book.book Page 122 Monday, April 14, 2008 4:23 PM External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer, disconnect the keyboard cable and check it for damage, then firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.
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book.book Page 123 Monday, April 14, 2008 4:23 PM Unexpected characters D I S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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book.book Page 124 Monday, April 14, 2008 4:23 PM A program is designed for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD Windows XP The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→All Programs→Accessories→Program Compatibility Wizard→Next. 2 Follow the instructions on the screen.
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book.book Page 125 Monday, April 14, 2008 4:23 PM C A N N O T P L A Y S O M E M E D I A F I L E S — Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them.
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book.book Page 126 Monday, April 14, 2008 4:23 PM R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 107). Memory Problems Fill out the "Diagnostics Checklist" on page 169 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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book.book Page 127 Monday, April 14, 2008 4:23 PM RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.
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book.book Page 128 Monday, April 14, 2008 4:23 PM Power Problems Fill out the "Diagnostics Checklist" on page 169 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in Sleep state—press the power button to exit Sleep state.
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book.book Page 129 Monday, April 14, 2008 4:23 PM C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. A D J U S T T H E P O W E R P R O P E R T I E S — See "Configuring Power Management Settings" on page 52.
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book.book Page 130 Monday, April 14, 2008 4:23 PM VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S — Windows XP 1 Click Start→Control Panel→Printers and Other Hardware→ View installed printers or fax printers. 2 If the printer is listed, right-click the printer icon. 3 Click Properties→Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
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book.book Page 131 Monday, April 14, 2008 4:23 PM VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S — Windows XP 1 Click Start→Control Panel→Printers and Other Hardware→Scanners and Cameras. 2 If your scanner is listed, Windows recognizes the scanner. Windows Vista 1 Click Start Cameras. →Control Panel→Hardware and Sound→Scanners and If the scanner is listed, Windows recognizes the scanner.
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book.book Page 132 Monday, April 14, 2008 4:23 PM D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from the speakers is automatically disabled when headphones are connected to the headphone connector. TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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book.book Page 133 Monday, April 14, 2008 4:23 PM TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D — 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective.
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book.book Page 134 Monday, April 14, 2008 4:23 PM C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on. A D J U S T T H E P O W E R P R O P E R T I E S — Search for the keyword sleep in Windows Help and Support. S W I T C H T H E V I D E O I M A G E — If your computer is attached to an external monitor, press to switch the video image to the display.
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book.book Page 135 Monday, April 14, 2008 4:23 PM If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 170).
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book.book Page 136 Monday, April 14, 2008 4:23 PM Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP 1 Click Start→Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista 1 Click the Windows Vista start button , and right-click Computer.
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book.book Page 137 Monday, April 14, 2008 4:23 PM Windows Vista 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→Roll Back Driver.
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book.book Page 138 Monday, April 14, 2008 4:23 PM 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.
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book.book Page 139 Monday, April 14, 2008 4:23 PM 6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. Windows Vista 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→Device Manager. NOTE: The User Account Control window may appear.
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book.book Page 140 Monday, April 14, 2008 4:23 PM To start the Hardware Troubleshooter: Windows XP 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.
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book.book Page 141 Monday, April 14, 2008 4:23 PM Using Microsoft Windows System Restore The Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. NOTICE: Make regular backups of your data files.
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book.book Page 142 Monday, April 14, 2008 4:23 PM Windows Vista 1 Click Start . 2 In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore.
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book.book Page 143 Monday, April 14, 2008 4:23 PM Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
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book.book Page 144 Monday, April 14, 2008 4:23 PM 5 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 6 Click Next. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK.
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book.book Page 145 Monday, April 14, 2008 4:23 PM 6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as indicated by the increased value for Free Space. 7 Click Finish to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.
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book.book Page 146 Monday, April 14, 2008 4:23 PM Using the Operating System Media Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 136).
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book.book Page 147 Monday, April 14, 2008 4:23 PM 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
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book.book Page 149 Monday, April 14, 2008 4:23 PM Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" (see "Turning Off Your Computer" on page 150) and "Before Working Inside Your Computer" (see "Before Working Inside Your Computer" on page 150).
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book.book Page 150 Monday, April 14, 2008 4:23 PM Turning Off Your Computer NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. 1 Shut down the operating system: Windows® XP: Click Start→Shut Down→Shut down. Windows Vista™: Click the Windows Vista Start button , click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down.
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book.book Page 151 Monday, April 14, 2008 4:23 PM NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2 Turn off your computer.
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book.book Page 152 Monday, April 14, 2008 4:23 PM Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before working inside your computer, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer before removing the hard drive. Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode.
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book.book Page 153 Monday, April 14, 2008 4:23 PM 3 Loosen the four captive screws on the hard drive cage and then lift the pull-tab to flip the cage towards the center of the computer so that the SATA cables and connectors are accessible. 1 1 captive screws (4) 4 Carefully remove the SATA cables from the hard drive or drives that are installed in the cage.
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book.book Page 154 Monday, April 14, 2008 4:23 PM Replacing a Hard Drive in the Hard Drive Cage 1 Remove two screws on each side of the hard drive cage to free the hard drive, then lift the drive out of its tray in the cage. NOTICE: When a hard drive is not in the computer, store it in protective antistatic packaging. See “Protecting Against Electrostatic Discharge” in the Product Information Guide. 1 2 1 screws 2 hard drive cage 2 Remove the new hard drive from its packaging.
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book.book Page 155 Monday, April 14, 2008 4:23 PM Replacing the Hard Drive Cage 1 Place the hard drive cage upside down on the bottom of the computer with the SATA connectors and cables aligned, and then firmly press the cables onto the hard drives’ connectors. 2 Flip the hard drive cage over and into the hard drive bay. 3 Tighten the screws on the drive cage. 4 Replace the hard drive cover and tighten the screws.
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book.book Page 156 Monday, April 14, 2008 4:23 PM 3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. 1 2 1 captive screws (2) 2 memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
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book.book Page 157 Monday, April 14, 2008 4:23 PM 1 2 1 memory module 2 securing clip NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMMA” before you install a module in the connector labeled “DIMMB.” Insert memory modules at a 45-degree angle to avoid damaging the connector. 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly.
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book.book Page 158 Monday, April 14, 2008 4:23 PM 1 2 1 memory module 2 securing clip 6 Replace the memory module cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 8 Turn on the computer.
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book.book Page 159 Monday, April 14, 2008 4:23 PM Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. 1 Follow the procedures in "Before You Begin" on page 149. 2 In the battery bay, locate the SIM compartment.
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book.book Page 160 Monday, April 14, 2008 4:23 PM Internal Card With Bluetooth™ Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. The Bluetooth wireless technology card is located in the battery compartment. 1 Follow the procedures in "Before You Begin" on page 149.
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book.book Page 161 Monday, April 14, 2008 4:23 PM Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 149. 2 Save and close any open files, exit any open programs, and shut down the computer. 3 Remove the optical-drive locking screw. 4 Insert a scribe into the notch and push it to the side to release the drive from the bay.
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book.book Page 163 Monday, April 14, 2008 4:23 PM Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
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book.book Page 164 Monday, April 14, 2008 4:23 PM • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food. NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on. • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.
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book.book Page 165 Monday, April 14, 2008 4:23 PM Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 107 for information and procedures that pertain to the problem your computer is experiencing.
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book.book Page 166 Monday, April 14, 2008 4:23 PM Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 168, and then see the contact information for your region or go to support.dell.com.
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book.book Page 167 Monday, April 14, 2008 4:23 PM • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
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book.book Page 168 Monday, April 14, 2008 4:23 PM Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call for your region, see "Contacting Dell" on page 170. 2 Include a copy of the invoice and a letter describing the reason for the return.
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book.book Page 170 Monday, April 14, 2008 4:23 PM Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit www.support.dell.com.
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book.book Page 171 Monday, April 14, 2008 4:23 PM Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→Help and Support and select the option to view information about your computer.
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book.book Page 172 Monday, April 14, 2008 4:23 PM ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard connector one ExpressCard slot (54 mm) 1.5 V and 3.3 V Cards supported ExpressCard/34 (34 mm) and ExpressCard/54 (54 mm) ExpressCard connector size 26 pins Memory Memory module connector two user-accessible SODIMM connectors Memory module capacities 512 MB, 1 GB, 2 GB, and 4 GB Memory type 1.
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book.book Page 173 Monday, April 14, 2008 4:23 PM Ports and Connectors Audio microphone-in connector, two stereo headphones/speakers connector IEEE 1394a 4-pin mini, nonpowered connector Consumer IR sensor compatible with Philips RC6 (receive only) Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable; optional S-video to component video adapter cable) USB four 4-pin USB 2.
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book.book Page 175 Monday, April 14, 2008 4:23 PM Display (continued) Viewing angle (typical): Horizontal ±60° Vertical ±45° Pixel pitch 0.191 mm (17-inch display) Power consumption (panel with backlight) (typical): 7.54 W Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 101 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Type LED backlit Camera Pixel 2.
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book.book Page 176 Monday, April 14, 2008 4:23 PM Battery Type 9-cell "smart" lithium ion Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.47 inches) Weight 0.48 kg (1.1 lb) (9 cell) Voltage 10.8 VDC Charge time (approximate): Computer off 4 hours (at 100% in 4 hours) 2 hour (at 80% in 2 hours) Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions.
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book.book Page 177 Monday, April 14, 2008 4:23 PM AC Adapter (continued) Dimensions: Height 43 mm (1.7 inches) Width 100 mm (3.93 inches) Depth 200 mm (7.87 inches) Weight (with cables) 1.3 kg (2.86 lb) Temperature range: Operating 0° to 40°C (32° to 104°F) Storage –40° to 65°C (–40° to 158°F) Physical Height 50.8 mm (2.0 inches) Width 406 mm (16 inches) Depth 302 mm (11.9 inches) Weight (with 9-cell battery and optical drive) 4.81 kg (10.
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book.book Page 178 Monday, April 14, 2008 4:23 PM Environmental (continued) Maximum shock (measured with a 2-ms half-sine pulse): Operating 143 G Storage 163 G Altitude (maximum): 178 Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
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book.book Page 179 Monday, April 14, 2008 4:23 PM Appendix Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the Fn Key Emulation option, which you can disable or enable only through the system setup program.
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book.book Page 180 Monday, April 14, 2008 4:23 PM Viewing the System Setup Screens Verify the system setup entry procedure for your system (steps 1 and 2) with the project team. 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
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book.book Page 181 Monday, April 14, 2008 4:23 PM The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: • Diskette Drive • Modular bay HDD • Internal HDD • Optical Drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.
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book.book Page 182 Monday, April 14, 2008 4:23 PM 3 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored.
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book.book Page 183 Monday, April 14, 2008 4:23 PM • Move the system away from the receiver. • Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
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book.book Page 185 Monday, April 14, 2008 4:23 PM Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
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book.book Page 186 Monday, April 14, 2008 4:23 PM bit — The smallest unit of data interpreted by your computer. Blu-ray Disc™ (BD)— An optical storage technology offering storage capacity of up to 50 GB, full 1080p video resolution (HDTV required), and as many as 7.1 channels of native, uncompressed surround sound. Bluetooth® wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.
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book.book Page 187 Monday, April 14, 2008 4:23 PM CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once. CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
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book.book Page 188 Monday, April 14, 2008 4:23 PM disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor.
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book.book Page 189 Monday, April 14, 2008 4:23 PM E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance.
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book.book Page 190 Monday, April 14, 2008 4:23 PM F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S.
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book.book Page 191 Monday, April 14, 2008 4:23 PM H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. HDMI — The High-Definition Multimedia Interface (HDMI) is an all-digital audio/video interface capable of transmitting uncompressed streams. heat sink — A metal plate on some processors that helps dissipate heat.
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book.book Page 192 Monday, April 14, 2008 4:23 PM IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
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book.book Page 193 Monday, April 14, 2008 4:23 PM M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes.
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book.book Page 194 Monday, April 14, 2008 4:23 PM N network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller). NIC — See network adapter.
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book.book Page 195 Monday, April 14, 2008 4:23 PM PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down. Plug-and-Play — The ability of the computer to automatically configure devices.
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book.book Page 196 Monday, April 14, 2008 4:23 PM refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. resolution — The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image.
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book.book Page 197 Monday, April 14, 2008 4:23 PM Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program — A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup.
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book.book Page 198 Monday, April 14, 2008 4:23 PM SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your computer. Also known as the motherboard.
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book.book Page 199 Monday, April 14, 2008 4:23 PM USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices, imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer.
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book.book Page 200 Monday, April 14, 2008 4:23 PM W W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel.
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book.book Page 201 Monday, April 14, 2008 4:23 PM Index Numerics 8-in-1 memory card reader, 88 A air vents description, 25, 28, 31 audio device connecting, 68 enabling, 82 audio.
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book.book Page 204 Monday, April 14, 2008 4:23 PM messages error, 115 microphone directional, 55 problems, 128 protection devices surge protectors UPS Mobile Broadband network connections, 98 problems, 126 See also wireless switch power button description, 20 monitor switching the video image, 39 printer cable, 35 connecting, 33, 35 problems, 129 setting up, 33, 35 USB, 35 monitor.
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book.book Page 206 Monday, April 14, 2008 4:23 PM support website, 15 U System Restore, 140-141 uninterruptible power supply.
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