XPS 15 Service Manual Computer Model: XPS 15–9560 Regulatory Model: P56F Regulatory Type: P56F001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Before working inside your computer........................... 10 Before you begin .....................................................................................10 Safety instructions...................................................................................10 Recommended tools.................................................................................11 Screw list.................................................................................................
Replacing the battery (full-length).............................. 24 Procedure............................................................................................... 24 Post-requisites........................................................................................ 24 Removing the hard drive..............................................25 Prerequisites........................................................................................... 25 Procedure......................................
Replacing the speakers.................................................41 Procedure................................................................................................ 41 Post-requisites.........................................................................................41 Removing the wireless card......................................... 42 Prerequisites........................................................................................... 42 Procedure.................................
Replacing the memory modules................................... 55 Procedure............................................................................................... 55 Post-requisites........................................................................................56 Removing the system board........................................ 58 Prerequisites........................................................................................... 58 Procedure............................................
Replacing the keyboard................................................73 Procedure............................................................................................... 73 Post-requisites........................................................................................ 73 Removing the display assembly....................................74 Prerequisites........................................................................................... 74 Procedure......................................
Replacing the display hinges........................................ 89 Procedure............................................................................................... 89 Post-requisites........................................................................................89 Removing the antenna module.....................................90 Prerequisites........................................................................................... 90 Procedure.........................................
Getting help and contacting Dell.................................107 Self-help resources................................................................................107 Contacting Dell......................................................................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. Click Start → Power → Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3 Disconnect your computer and all attached devices from their electrical outlets.
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/ regulatory_compliance.
Screw list The following table provides the list of screws that are used for securing different components to the computer. Table 1.
Component Secured to Screw type Quantity Heat-sink assembly System board M2x3 5/4 Display-cable bracket System board M2x2 1 System board Palm-rest assembly M2x4 5 Audio daughterboard System board M2x3 2 Keyboard Palm-rest assembly M1.6x1.5 31 Display hinges Palm-rest assembly M2.
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Close the display, and turn the computer over.
3 Remove the 10 screws (M2x3 T5) that secure the base cover to the palm-rest assembly. Figure 1.
4 Using a plastic scribe, gently pry the base cover off the palm-rest assembly. Figure 2.
Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the base cover on the palm-rest assembly and snap it into place.
Removing the battery (halflength) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
3 Lift the battery off the palm-rest assembly. Figure 3. Removing the battery 4 20 1 battery cable 2 screws (4) 3 battery 4 palm-rest assembly Turn the computer over, open the display, and press the power button for five seconds to ground the system board.
Replacing the battery (halflength) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the palm-rest assembly.
Removing the battery (fulllength) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover.
3 Lift the battery off the palm-rest assembly. Figure 4. Removing the battery 4 1 palm-rest assembly 2 battery cable 3 screws (7) 4 battery Turn the computer over, open the display, and press the power button for five seconds to ground the system board.
Replacing the battery (fulllength) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the palm-rest assembly.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
2 Lift the hard-drive cage off the hard-drive assembly. Figure 5. Removing the hard-drive cage 3 26 1 screws (4) 3 hard-drive assembly 2 hard-drive cage Using the pull tab disconnect the hard-drive cable from the system board.
4 Lift the hard-drive assembly off the palm-rest assembly. Figure 6.
5 Disconnect the hard-drive interposer from the hard-drive assembly. Figure 7.
6 Remove the hard-drive covers away from the hard drive. Figure 8.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the solid-state drive (half-length) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
2 Lift and slide the solid-state drive assembly from the system board. Figure 9.
3 Turn the solid-state drive assembly over, then remove the screw (M2x2) that secures the solid-state drive to the solid-state drive bracket. Figure 10. Removing the solid-state drive bracket 4 1 solid-state drive bracket 3 solid-state drive 2 screw Lift the solid-state drive off the solid-state drive bracket.
Replacing the solid-state drive (half-length) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the solid-state drive (full-length) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
2 Lift and slide the solid-state drive from the system board. Figure 11.
3 Peel the thermal pad off the solid-state drive. Figure 12.
Replacing the solid-state drive (full-length) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Adhere the thermal pad to the solid-state drive.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery (half-length) or the battery (full-length).
4 Lift the speakers, along with the speaker cable, off the palm-rest assembly. Figure 13.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Using the alignment posts, place the speakers on the palm-rest assembly.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery (half-length) or the battery (full-length).
4 Slide and remove the wireless card out of the wireless-card slot. Figure 14.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
4 Tighten the captive screw that secures the wireless-card bracket to the wireless card. Figure 15. Replacing the wireless card 1 wireless card 2 antenna cables (2) 3 captive screw 4 wireless-card bracket Post-requisites 1 Replace the battery (half-length) or the battery (full-length). 2 Replace the base cover.
Removing the fans WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery (half-length) or the battery (full-length).
6 Lift the video fan (JFAN_2) away from the palm-rest assembly. Figure 16. Removing the video fan 1 routing guide 2 touch-screen cable (optional) 3 tape 4 fan cable 5 video fan (JFAN_2) 6 screws (2) 7 Remove the two screws (M2x4) that secure the processor fan (JFAN_1) to the system board. 8 Note the routing of the display cable and remove the cable from the processor fan (JFAN_1). 9 Disconnect the processor fan (JFAN_1) cable from the system board.
10 Lift the processor fan (JFAN_1) away from the palm-rest assembly. Figure 17.
Replacing the fans WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the processor fan (JFAN_1) with the screw holes on the palm-rest assembly.
Removing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
2 Lift the heat-sink assembly off the system board. Figure 18.
Replacing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
2 Slide and remove the memory module from the memory-module slot. Figure 19.
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Figure 20. Replacing the memory modules 1 memory module 2 notch 3 tab 4 memory-module slot 5 securing clips Post-requisites 1 56 Replace the battery (half-length) or the battery (full-length).
2 Replace the base cover.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Procedure NOTE: The touch-screen cable is available only on laptop configurations with touch displays. 1 Remove the screw (M2x2) that secures the display-cable bracket to the system board. 2 Lift the solid-state drive bracket to access the display cable. 3 Disconnect the display cable from the system board. Figure 21.
5 Peel off the tape and disconnect the touch-screen cable from the system board. Figure 22. Disconnecting the cables 6 60 1 power-adapter port cable 2 speaker cable 3 keyboard-control board cable 4 touch-pad cable 5 fingerprint reader cable 6 touch-screen cable (optional) 7 tape Remove the five screws (M2x4) that secure the system board to the palm-rest assembly.
7 Lift the system board off the palm-rest assembly. Figure 23.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
3 Replace the fans. 4 Replace the solid-state drive (half-length) or the solid-state drive (full-length). 5 Replace the hard drive. 6 Replace the wireless card. 7 Replace the battery (half-length) or the battery (full-length). 8 Replace the base cover.
Removing the audio daughterboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
2 Lift the audio daughter-board off the system board and turn the audio daughterboard over. Figure 24.
Replacing the audio daughterboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
3 Note the location of the coin-cell battery and pry it off the system board. Figure 25.
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the system board.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery (half-length) or the battery (full-length).
2 Lift up the Mylar to access the screws that secure the keyboard to the palmrest assembly. NOTE: All new keyboards will be shipped with the Mylar. Do not peel off the Mylar. Figure 26. Disconnecting the keyboard and keyboard-backlight cable 3 1 Mylar 2 keyboard cable 3 latches (2) 4 keyboard-backlight cable Remove the 31 screws (M1.6x1.5) that secure the keyboard to the palm-rest assembly.
4 Lift the keyboard off the palm-rest assembly. Figure 27.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the keyboard with the screw holes on the palm-rest assembly.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
3 Peel off the tape and remove the touch-screen cable from the routing guides on the fan. Figure 28. Disconnecting the cables 1 touch-screen cable (optional) 2 tape 3 display-cable bracket 4 screw 5 display cable 4 Turn the computer over and open the display at an angle of 90 degrees. 5 Rotate the computer and place it on the edge of the table in a position that allows access to the screws on the display hinges. 6 Remove the six screws (M2.
7 Carefully lift the display assembly from the palm-rest assembly Figure 29.
8 Carefully place the display assembly on a clean, flat surface. Figure 30.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
3 Lift the power-adapter port along with its cable, off the palm-rest assembly. Figure 31.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the power-adapter port into the slot on the palm-rest assembly.
Removing the antenna cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery (half-length) or the battery (full-length).
Procedure 1 Carefully turn the display hinges at an angle. Figure 32.
2 Slide and lift the antenna cover away from the display assembly. Figure 33.
Replacing the antenna cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Replace the antenna cover on the display assembly.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
Procedure 1 Peel off the tape to access the screws on the display hinges. Figure 34. Peeling the tape 1 2 tape 2 display hinges (2) Remove the six screws (M2.5x5) that secure the display hinges to the display assembly.
3 Carefully lift the display hinges off the display assembly. Figure 35.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the display assembly.
Removing the antenna module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display.
3 Lift the antenna module away from the display assembly. Figure 36.
Replacing the antenna module WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the antenna module with the screw holes on the display assembly.
Removing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover.
Figure 37.
Replacing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm-rest assembly on a clean and flat surface.
BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as hard disk, video adapter, keyboard, mouse, and printer. Entering the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change the user-definable settings in BIOS setup program. Timing key sequences The keyboard is not the first device initialized by Setup.
General-System Information Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Ownership Tag Displays the ownership tag of the computer. Manufacture Date Displays the manufacture date of the computer. Ownership Date Displays the ownership date of the computer. Express Service Code Displays the express service code of the computer. Memory Information Memory Installed Displays the total computer memory installed.
General-System Information Boot Sequence Boot Sequence Displays the boot sequence. Boot List Option Displays the available boot options. Advanced Boot Options Enable Legacy Option ROMs Enable or disable the Legacy Option ROMs. UEFI Boot Path Security Enables or disables the user to set the prompt for Admin password when booting from UEFI. Date/Time Displays the current date in MM/DD/YY format and current time in HH:MM:SS AM/PM format. Table 4.
System Configuration Enable Camera Enable or disable the camera. Enable Secure Digital (SD) Card Enable or disable the SD card. Table 5. System setup options—Video menu Video LCD Brightness Set the panel brightness independently for Battery and AC power. Table 6. System setup options—Security menu Security Admin Password Set, change, or delete the administrator password. System Password Set, change, or delete the system password. Strong Password Enable or disable strong passwords.
Security CPU XD Support Enable or disable the Execute Disable mode of the Processor. OROM Keyboard Access Enable or disable the user to enter Option ROM Configuration screens via hotkeys during boot. Admin Setup Lockout Enable to prevent users from entering Setup when an Admin Password is set. Master Password Lockout Enable or disable the master password support. Table 7. System setup options—Secure Boot menu Secure Boot Secure Boot Enable Enable or disable the secure boot feature.
Intel Software Guard Extensions Intel TurboBoost Enable or disable Intel TurboBoost mode of the processor. Default: Enabled. HyperThread control Enable or disable HyperThreading in the processor. Default: Enabled. Power Management AC Behavior Enables the system to power-on automatically, when AC is inserted. Auto on Time Enable to set the computer to turn on automatically every day or on a preselected date and time.
Intel Software Guard Extensions Fastboot Enable to set the speed of the boot process. Default: Thorough. Extend BIOS POST Time Configure the additional pre-boot delay. Full Screen logo Enable or disable the full screen logo. Warnings and Errors Configures the boot process behavior when warnings or errors are detected. Table 9. System setup options—Manageability MEBx Hotkey Enable or disable the MEBx Hotkey function when the system boots. Table 10.
Maintenance BIOS Downgrade Control flashing of the system firmware to previous revisions. Data Wipe Enable to securely erase data from all internal storage devices. BIOS Recovery Enable the user to recover from certain corrupted BIOS conditions from a recovery file on the user primary hard drive or an external USB key. Table 13. System setup options—System Logs menu System Logs BIOS Events Display BIOS events. Thermal Events Display Thermal events. Power Events Display Power events. Table 14.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself. 5 Select the operating system installed on your computer.
Diagnostics Power and battery-status light Indicates the power and battery-charge status. Solid white – Power adapter is connected and the battery has more than 5 percent charge. Amber – Computer is running on battery and the battery has less than 5 percent charge. Off • Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge. • Computer is in sleep state, hibernation, or turned off.
Light Pattern Problem description 3,3 Recovery image not found 3,4 Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer. Camera status light: Indicates whether the camera is in use. • Solid white – Camera is in use. • Off – Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 16. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter. Online help for operating system www.dell.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
