Technical data
Troubleshooting
Problem Possible causes Solution
The device will not switch on The power supply cable is not inserted
correctly
Check that the power supply cable
connector is fully inserted in the
appropriate socket on the back of the
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correctly connected to the power outlet
Espresso coee does not ow out No water in the tank Fill the water tank
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The espresso boiler outlet is blocked Clean as indicated in the “Cleaning”
paragraph
Espresso coee drips from the edges of
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holes
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or is dirty
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The espresso boiler gasket has lost
elasticity or it is dirty
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After-Sales Centre
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blocked
Clean the holes in the spouts.
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device
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preparation desired.
Loud pump noise The water tank is empty Fill the tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve
on the bottom
The coee cream is clear (it ows quickly
from the spout)
The ground coee has not been
suciently pressed
Increase pressing of the ground coee
Not enough ground coee Increase the amount of ground coee
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espresso coee machines
Incorrect type of ground coee Change the quality of the ground coee
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attached to the boiler outlet
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remove it.
After the coee has been prepared, the
pod or coee powder remains attached to
the boiler outlet
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en