Instruction Manual

19
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot.
The cups were not preheated. Warm the cups by rinsing them with hot water. (N.B. you can
use the hot water function).
The infuser has cooled down because 2/3 minutes have elapsed
since the last coee was made.
Before making coee, heat the infuser by pressing the
button.
A low coee temperature is set. Set a high coee temperature in the menu.
The coee is weak or not
creamy enough.
The coee is ground too coarsely. Turn the grinding adjustment dial one click anticlockwise towards
“1” while the coee mill is in operation (g. 8).
Continue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees (see the section:
“Adjusting the coee mill” on page 11).
The coee is unsuitable. Use pre-ground coee for espresso machines only.
The coee is delivered too
slowly or in drops.
The coee is ground too nely. Turn the grinding adjustment dial one click clockwise towards “7”
while the coee mill is in operation (g. 10).
Continue one click at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2 coees (see the section:
“Adjusting the coee mill” on page 11).
Coee does not come out of
one or both of the spouts.
The spouts are blocked. Clean the spouts with a toothpick.
The milk does not come out of
the milk spout.
The milk container lid is dirty. Clean the milk container lid as described in the section “Cleaning
the milk container”.
The milk contains large
bubbles and squirts out of the
milk spout or there is little
froth.
The milk is not cold enough or is not semi-skimmed. Use skimmed or semi-skimmed milk at refrigerator temperature
(about 5° C).
If the result is not as you wished, try changing brand of milk.
The froth adjustment dial is incorrectly adjusted. Adjust following the instructions in the section “Making cappuccino
and milk based drinks”.
The milk container lid or froth adjustment dial are dirty Clean the milk container lid and dial as described in the section
“Cleaning the milk container”.
The hot water/steam nozzle is dirty Clean the nozzle as described in the section “Cleaning the hot wa-
ter/steam nozzle”.
The appliance does not come
on.
It is not plugged into the mains socket. Plug into the mains socket.
The main switch (A8) is not turned on. Press the main switch (g. 1).
The infuser cannot be
extracted
The appliance has not been turned o correctly
Turn the appliance o by pressing the button (page 9)