Instruction Manual

17
PROBLEM POSSIBLE CAUSES SOLUTION
Espresso coffee does not flow out
• No water in the tank • Fill the water tank
• The holes in the lter-holder are blocked • Clean the holes in the lter-holder spouts
• The espresso boiler outlet is blocked • Clean as indicated in the “Cleaning the
boiler outlet” paragraph
Espresso coffee drips from the ed-
ges of the filter-holder instead of
through the holes
• The lter-holder is inserted incorrectly • Attach the lter-holder correctly and turn
it fully home firmly
• The espresso boiler gasket has lost
elasticity
• Replace the espresso boiler gasket at an
After-Sales Centre
• The holes in the lter-holder spout are
blocked
• Clean the holes in the spouts.
The espresso coffee is cold
• The espresso OK light is not on when the
coffee button is pressed
• Wait for the OK light to switch on
• Pre-heating has not been carried out • Pre-heat as indicated in the paragraph
• The cups have not been pre-heated • Pre-heat the cups using hot water or
leaving them for at least 20 minutes on
the cup warmer plate on the lid
Loud pump noise
• The water tank is empty • Fill the water tank
• The tank is inserted incorrectly and the
valve on the bottom is not open
• Press the tank lightly to open the valve
on the bottom
The coffee cream is clear (it flows
quickly from the spout)
• The ground coffee has not been
sufficiently pressed
• Tamper the ground coffee more (g. 10))
• Not enough ground coffee • Increase the amount of ground coffee
• The coffee is not ground nely enough • Only use coffee ground specically for
espresso coffee machines
• Incorrect type of ground coffee • Change the quality of the ground coffee
The coffee cream is dark (it flows
slowly from the spout)
• The ground coffee is too tightly pressed • Tamper the coffee less (g. 6)
• Too much ground coffee • Decrease the amount of ground coffee
• The espresso boiler outlet is blocked • Clean as indicated in the “Cleaning the
espresso boiler outlet” chapter.
• The lter is blocked • Clean as indicated in the “cleaning the
filter” par.
• The coffee is too nely ground • Only use coffee ground specically for
espresso coffee machines
• The ground coffee is too ne or is damp • Only use coffee ground specically for
espresso coffee machines and it must
not be too damp
• Incorrect type of ground coffee • Change the quality of the ground coffee
powder
The milk does not froth when ma-
king a cappuccino
• The milk is not cold enough • Always use milk at refrigerator
temperature
• The cappuccino maker is dirty • Carefully clean the holes in the
cappuccino maker, in particular, those
indicated in figure 21