F A U CET CARE AN D MA IN T EN AN CE GU I DE Answers to frequently asked questions about how to keep your Delta® faucets at their best.
Congratulations. You’ve made a smart choice. 2 Registration Your new Delta® faucets are 3 Early maintenance engineered for superior 5 Cleaning tips performance inside and out— offering thoughtful features that make a difference in your everyday life.
Registration. Why register your new Delta faucets? It is to your benefit to register your new Delta faucets. When you do, your information is entered into our proprietary database that will enable us to contact you regarding your Delta faucets should the need arise. We respect your privacy and will only use the information you provide us to better serve you — it will never be sold to or used by another company or third party. To register your Delta faucets, visit deltafaucet.com/warranty.
Early maintenance. I just moved into a newly constructed home. What should I know about my faucets? Even though a plumber flushes the pipes before completing work on your home, a small amount of construction debris may be flushed out of your pipe system during the first few days you use your faucets. Solder particles, copper chips, plumber tape and other installation materials can also get caught in aerators and showerheads. The tips below will help you avoid problems.
To Flush a Tub/Shower Faucet: • Remove showerhead from arm, if applicable. • Turn handle(s) to full-on hot and cold mixed position(s). • Flush tub spout for two minutes without moving handle(s). • Divert water to shower (if applicable) and flush shower arm for two minutes. If you need to more thoroughly clean your showerhead, go to page 17. • BE SAFE! Make sure cold water flows FIRST and that the adjustable rotational limit stop is properly set.* Visit deltafaucet.
Cleaning tips. How should I clean or maintain the finish on my faucet? • Wipe your faucet with a damp cloth and mild household cleanser. • Dry with a soft cloth to retain luster and shine. •R emove hard water stains with a 50/50 solution of white vinegar and water. Rinse thoroughly with water afterward. What cleaning products can cause damage to faucet finishes? Although your faucet’s finish is extremely durable, it can be damaged or scratched by harsh cleaners or abrasives.
What’s the best way to remove lime and mineral deposits from my faucet? If using a mild household cleanser doesn’t do the job, place a cloth soaked in white vinegar over the deposits for several hours, then try the mild cleanser again. Note: Drying the faucet with a soft cloth after each use will help prevent mineral deposits. How do I remove mineral deposits from the aerator? •U nscrew aerator or use the special tool that came with your faucet.
New technologies. DIAMOND™ Seal Technology Our patented DIAMOND Seal Technology combines a disc embedded with real diamonds with InnoFlex® PEX waterways, resulting in incredible durability and reliability. In fact, our faucets with DIAMOND Seal Technology are designed and tested to last up to 10 times longer than the industry standard.* * Industry standard based on ASME A112.18.1 of 500,000 cycles. Leak-Free. Lead-Free.
My single-handle faucet with a DIAMOND Valve has an orange handle limit stop. How do I set it? Some single-handle faucets with DIAMOND Seal Technology that were produced after October 1, 2008, feature a two-function handle limit stop. The handle limit stop — which enables you to limit movement of the handle, so it cannot move to the full-on hot position —offers the choice of two settings: 1. Full range of handle motion (this option is pre-set at the factory). 2.
New technologies. Touch2O® and Touch2O.xt™ Technologies Sometimes your hands could use a hand. With Delta® Touch2O Technology faucets in the kitchen and bath, the intuitive touch activation allows you to tap anywhere on the spout or handle to start or stop the flow of water (when the handle is in the ON position). You can also go completely hands-free with new Touch2O.xt Technology bath faucets. Simply move your hand near the faucet and this innovative technology activates the flow of water.
• Check the Installation Instructions/Owner’s Manual—which can be found by visiting deltafaucet.com and searching for your faucet model — to ensure proper installation of all electrical connections and spout insulating elements. • Reset the unit by disconnecting the battery or power supply; wait 30 seconds and re-connect battery or power supply. What if my LED does not come on? • Check the LED plug to ensure it is fully engaged in the control box. • Replace the batteries, if needed.
New technologies. Touch2O® and Touch2O.xt™ Technologies (continued) What if the hands-free mode isn’t working on my faucet with Touch2O.xt Technology? • Reactivate the hands-free mode by performing the following tap sequence: (a) Put the handle in the OFF position. (b) Do not touch the faucet for 10 seconds. (c) Tap the faucet six times within four seconds. (d) Wait for the red/blue light to stop flashing. (e) Tap the faucet again six times within four seconds.
If you’re still experiencing issues, contact 1-800-345-DELTA (3358) or visit deltafaucet.com/customersupport for assistance. You may also visit Smart Solutions on deltafaucet.com to learn more about faucets with Touch2O.xt Technology. For more detailed care and maintenance information, visit deltafaucet.com/customersupport. deltafaucet.
Before you call. Below, you’ll find some frequently asked questions and troubleshooting tips. For more information on any topic—or to find information on a problem you don’t see here—visit deltafaucet.com/customersupport where you can search for more detailed instructions. You can also find helpful “How-To” videos on deltafaucet.com/videogallery and YouTube.com/deltafaucet.
For Ball Valve Models: • R eplace the seats and springs — which can become worn through normal use, depending on the water conditions in your area. To obtain replacement seats and springs, call 1-800-345-DELTA (3358) or visit a local Delta Genuine Parts dealer. • Go to deltafaucet.com/customersupport and choose the appropriate link or use the search tool for complete instructions on how to replace your faucet’s seats and springs.
Before you call. What should I do if my two-handle kitchen or lavatory faucet drips from the spout? For Two-Handle Faucets, First: • Check under the sink to determine what type of valve is installed. • Look for the supply tubes coming out from under your faucet. If they are flexible gray tubes, you have a model with a DIAMOND™ Valve. If you don’t have gray PEX supply tubes, you most likely have a two-handle valve with seats and springs.
What should I do if my single- or two-handle faucet leaks under the handle? • Turn water off at the stops. • R emove the handle. (For single-handle DIAMOND Valve models, also remove the cap.) • U se an adjustable wrench or channel locks to tighten the bonnet nut (on two-handle models and single-handle DIAMOND Valve models), or use a strap wrench to tighten the cap (on other single-handle models). If you don’t have a strap wrench, put a towel over the cap to protect the finish and use channel locks.
Before you call. My two-handle widespread faucet is dripping underneath the counter. How can I fix it? Quick-Snap It is extremely rare for a faucet to develop a leak under the counter. Typically, leaks under the counter occur upon installation. For Delta® Widespread Faucets with Quick-Snap® Installation: If you have Quick-Snap connections and experience leaking at the connection points, the Quick-Snap connections may not have been properly installed. Visit deltafaucet.
Smart features. DIAMOND Seal Technology Diamonds are the hardest substance known to man, and DIAMOND Seal Technology takes full advantage of this property. Exclusively from Delta Faucet, DIAMOND Seal Technology uses a valve with a tough diamond coating to bring you a faucet built to last up to five million uses . Plus, once water enters the faucet, it remains out of contact with potential metal contaminants. www.deltafaucet.
Smart features. Touch2O® Technology Delta® Touch2O Technology allows you to turn the faucet on or off with just a touch—anywhere on the faucet’s body or handle. • Simple: A simple tap anywhere on the spout or handle intuitively turns the faucet on and off. • Clean: When hands get messy, you can start the flow of water with a forearm or wrist, minimizing the potential for cross-contamination. • Efficient: Turning the faucet on and off with just a tap makes everyday tasks easy.
Touch2O.xt™ Technology Touch it on. Touch it off. Tap anywhere on the spout or handle or simply put your hands close to the faucet to intuitively activate the flow of water from Delta lavatory faucets featuring Touch2O.xt Technology. • A simple tap is all it takes: With the handle in the ON position, tap anywhere on the spout or handle to activate the flow of water. • Hands-free operation: Place your hands within four inches of the faucet and the water turns on.
Smart features. H2Okinetic® Technology Prepare yourself for the feeling of more water. Delta® H2Okinetic showers sculpt water into a unique wave pattern—giving you the feeling of more water without using more water. The secret is in the water droplets. Using proprietary technology, the larger droplets formed in an H2Okinetic shower move in a unique wave pattern, helping them retain heat better and creating a warmer shower experience that blankets you with water.
Multi-Flow™ Technology Delta kitchen faucets with Multi-Flow technology operate at a water-efficient 1.5 gpm for both spray and stream, but extra volume is just a touch away. With a simple touch of the toggle, you can switch to a higher flow for tasks requiring more water volume, such as filling the sink or large pots. Palm® Shower The Delta Palm Shower puts choice, control and durability in the palm of your hand. It offers simple, one-handed operation with a rubberized grip to hug your hand securely.
Lifetime faucet and finish limited warranty. Delta Faucet Company products are warranted to the original consumer purchaser. Please refer to the warranty enclosed with each Delta® product for specific details. Additional copies are available upon request. Delta electronic faucets come with a five-year limited warranty. Have a question or need assistance? Please call 1-800-345-DELTA (3358) and one of our Customer Resource Representatives will be glad to help you.
