Operation Manual

Solving Problems 43
English
■ Use a support sheet with special paper or try
loading your paper one sheet at a time.
■ Load your paper one sheet at a time. Remove
sheets from the output tray so not too many
collect at a time.
■ Align the print head (& “Aligning the Print
Head” on page 39).
■ Make several copies without placing a document
on the document table.
■ Use only paper recommended by Epson and
genuine Epson cartridges.
■ Clean the document table (& “Cleaning This
Product” on page 40).
Your printout is faint or has gaps.
■ Clean the print head (& “Cleaning the print
head” on page 38).
■ If you notice jagged vertical lines, you may need
to align the print head (& “Aligning the Print
Head” on page 39).
■ The ink cartridges may be old or low on ink.
Replace an ink cartridge (& “Replacing Ink
Cartridges” on page 35).
■ Make sure you select the correct paper type
(& “Selecting Paper” on page 7).
■ Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
Your printout is grainy.
■ Make sure you select Best as the quality setting.
■ If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
■ Align the print head (& “Aligning the Print
Head” on page 39).
You see incorrect or missing colors.
■ Clean the print head (& “Cleaning the print
head” on page 38).
■ The ink cartridges may be old or low on ink.
Replace an ink cartridge (& “Replacing Ink
Cartridges” on page 35).
■ Make sure you loaded the right paper and
selected the correct setting for it on the LCD
screen.
■ Make sure you are not using a special effect that
alters image colors, like Sepia.
■ If your paper runs out, replace it as soon as
possible. If the product is left without paper for a
long period of time, the colors of your next copy
or print job may be incorrect.
Your printout is too dark.
■ If you are copying, press the x [Print Settings]
button and adjust the Copy Density.
The image size or position is incorrect.
■ Make sure you loaded the right paper and
selected the correct setting for it on the LCD
screen.
■ Make sure the original is placed correctly on the
document table (& “Placing Originals on the
Document Table” on page 11).
■ Clean the document table (& “Cleaning This
Product” on page 40).
Scan quality problems
Only part of the photo is scanned.
■ The scanner has non-readable areas at the edges.
Move the photo away from the edges slightly.
The file size is too big.
■ Try changing the quality settings.