Operation Manual
Getting started Connections
Basic operations Advanced operations TroubleshootingTroubleshootingGlossary of termsInformation Specifications Index
54
GPandora
®
H (U.S.A. and Canada models only)
Symptom Cause Countermeasure Page
Cannot login
to Pandora
®
.
(“Email address”
or “Password” is
displayed.)
•Login information is incorrect. •Check if the “Email address”
for Pandora
®
has been
properly entered. Re-enter the
“Password”. (Password is not
displayed.)
17
“Account is no
longer active” is
displayed.
•Your account has expired.
•Obtain a new account.
•Contact Pandora
®
Listener
Support at pandora-support@
pandora.com.
–
–
“Pandora is only
available for use
in United States”
is displayed.
•You are trying to access from a
country where Pandora
®
is not
available.
•Pandora
®
is not available in all
countries. Please check http://
blog.pandora.com/faq/.
–
“Incorrect Email
or Password” is
displayed.
•You entered an incorrect
account or password for the
login authentication.
•Enter the correct email address
and password.
17
“No skips
remaining” is
displayed.
•You may only skip up to 6
tracks per station, per hour
(and free Pandora
®
accounts
are limited to 12 skips per day).
When the skips are used up, no
moreforward/skipoperationis
available.
•Unfortunately, our music
licenses force us to limit the
amount of tracks you can skip in
an hour.
–
“100 Station
Limit” is
displayed.
•You have already registered 100
stations. You can not register a
new station.
•Reduce the number of stations
to fewer than 100.
–
“Please Try
Again Later” is
displayed.
•Pandora
®
is performing system
maintenance.
•Please try again later. –
GRhapsodyH (U.S.A. and Canada models only)
Symptom Cause Countermeasure Page
Cannot login to
Rhapsody.
(“Incorrect
Username or
Password” is
displayed.)
•Login information is incorrect.
•Check if the Username for
Rhapsody has been properly
entered. Re-enter the Password.
(Password is not displayed.)
www.rhapsody.com/denon
19
GAirPlayH
Symptom Cause Countermeasure Page
The AirPlay
icon
is not
displayed in
iTunes or on
theiPhone/iPod
touch.
•This unit and the computer
oriPhone/iPodtoucharenot
connected to the same network
(LAN).
•iTunesortheiPhone/iPodtouch
do not have firmware that
supports AirPlay installed.
•Connect the computer or
iPhone/iPodtouchtothesame
network as this unit.
•Update to the latest firmware.
3
34
No sound. •This unit is not selected in the
screen that is displayed when
iTunesortheiPhone/iPodtouch
is started.
•Start iTunes or switch on the
iPhone/iPodtouch,clickthe
AirPlay icon
in the displayed
screen, and select this unit.
27
GRemote controlH
Symptom Cause Countermeasure Page
Set does not
work properly
when remote
control operated.
•Batteries are worn.
•You are operating outside of the
specified range.
•Obstacle between main unit and
remote control.
•The batteries are not inserted
in the proper direction, as
indicated by the polarity marks
in the battery compartment.
•The set’s remote control sensor
is exposed to strong light (direct
sunlight, fluorescent light, etc.).
•Replace with new batteries.
•Operate within the specified
range.
•Remove the obstacle.
•Insert the batteries in the
proper direction, following the
polarity marks in the battery
compartment.
•Move the set to a place in which
the remote control sensor will
not be exposed to strong light.
3
3
–
3
3