Contents Setup Use Troubleshooting . Wireless Amplifier Owner’s Manual .
Contents Setup INTRODUCTION BEFORE YOU BEGIN System Requirements Network Requirements Controller Requirements Getting To Know Your HEOS Amp Front panel Controls Back panel Placing Your HEOS Amp Connecting External Devices Connecting Speakers Connecting to a Subwoofer Connecting an Audio Playback Device Connecting a USB storage device Powering Your HEOS Amp Getting the HEOS App SETTING UP YOUR FIRST HEOS AMP ADDING MORE HEOS DEVICES Adding Wired HEOS Devices Adding Wireless HEOS Devices USING YOUR HEOS AMP
Contents Setup MAKING ADJUSTMENTS Changing the Name of a HEOS Amp Changing the Wireless Network Connection Adjusting the Equalizer Adjusting the Audio Quality Adjusting the Status Light Brightness Advanced Settings Network Settings Firmware Upgrade About UPDATING YOUR SYSTEM ADVANCED FEATURES Submit Diagnostics Sharing Music from your Mobile Device Resetting Your Controller App Power Modes Network Standby Deep Standby Off Use Troubleshooting 33 33 33 34 34 34 35 35 35 36 37 38 38 39 39 39 39 39 39 Stat
Contents Setup Use Troubleshooting Status LED Appendix Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit HEOSbyDenon.com INTRODUCTION The HEOS Amp is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home.
Contents Setup Use Troubleshooting Status LED Appendix BEFORE YOU BEGIN NOTE If you have already installed at least one HEOS device, please skip to the section “ADDING MORE HEOS DEVICES” below (v p. 17). System Requirements Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements. o Network Requirements Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home.
Contents Setup Use Troubleshooting Status LED Appendix o Controller Requirements . . You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: Android Minimum Requirements 0 Android OS version 2.3 or later 0 All resolutions iOS Minimum Requirements 0 iOS version 5.
Contents Setup Use Troubleshooting Status LED Getting To Know Your HEOS Amp Unpack your HEOS Amp from the box and verify that the following items are included: B Quick Start Guide C Safety Information Sheets E Extended Protection Plan (North America model only) F Audio/Setup cable . . . D Warranty (North America model only) . . . A HEOS Amp H Power cord . . G Ethernet cable NOTE Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED . o Front panel q A Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 45).
Contents Setup Use Troubleshooting o Controls . q w A Volume Up/Down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button (:) Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix o Back panel q w e rt 5V1A RESET OPTICAL IN IMPEDANCE : 4㹼16Ȑ Class 2 Wiring SUB WOOFER . SPEAKERS u y LINE IN USB AUX IN i o NETWORK CONNECT Q0 Q1 A AC input (AC IN) Used to connect the power cord. (v p. 15) G Subwoofer Output (SUB WOOFER) Used to connect this unit to a powered subwoofer. (v p. 13) B Reset Button (RESET) Various settings are reset to the factory default values. (v p.
Contents Setup Use Troubleshooting Status LED Appendix Placing Your HEOS Amp The HEOS Amp is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Amp in a convenient location near the speakers you are connecting it to. 0 The HEOS Amp must be within range of your wireless network. 0 The HEOS Amp is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
Setup Contents Use Troubleshooting Status LED Appendix Connecting External Devices o Connecting Speakers NOTE Carefully check the left (L) and right (R) channels and + (red) and – (black) polarities on the speakers being connected to this unit, and be sure to connect the channels and polarities correctly. Peel off about 3/8 inch (10 mm) of sheathing from the tip of the speaker cable, then either twist the core wire tightly or terminate it. (L) .
Setup Contents Use Troubleshooting o Connecting to a Subwoofer Status LED Appendix o Connecting an Audio Playback Device Connect the SUB WOOFER output to an input on your powered subwoofer or your subwoofer amplifier. Connect the LINE IN, AUX IN or OPTICAL IN input to an audio playback device (CD player, portable music player, etc...) using the appropriate cables.
Contents Setup Use Troubleshooting o Connecting a USB storage device Connect a FAT32 formatted USB mass storage device containing digital music files to the USB port.
Setup Contents Use Troubleshooting Status LED Appendix Powering Your HEOS Amp Connect the power cord included in the box to the back of the HEOS Amp and the plug to a wall outlet. 5V1A RESET for North America (AC 120 V, 60 Hz) IMPEDANCE : 4㨪16ǡ SPEAKERS OPTICAL IN Class 2 Wiring SUB WOOFER LINE IN USB AUX IN NETWORK CONNECT . for Europe (AC 220 - 240 V, 50/60 Hz) Getting the HEOS App . The HEOS app is the heart of the HEOS experience.
Contents Setup Use Troubleshooting Status LED Appendix SETTING UP YOUR FIRST HEOS AMP Once you have placed your HEOS Amp in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Amp for music playback. This involves following a few simple steps to get the HEOS Amp connected to your existing home network: Caution DO NOT connect the Ethernet cable if you are connecting your HEOS Amp to a wireless network.
Setup Contents Use Troubleshooting Status LED Appendix ADDING MORE HEOS DEVICES The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
Contents Setup Use Troubleshooting Status LED Appendix USING YOUR HEOS AMP Once you have your HEOS Amp connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms.
Contents Setup Use Troubleshooting Status LED Appendix Playing music stored on your mobile device Listening to Radio The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the 70,000 stations neatly organized into popular categories and select a station that appeals to your mood.
Contents Setup Use Troubleshooting Playing music from your networked PC or NAS 3 Appendix Audio signal PC Select “Local Music” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play. .
Contents Setup Use Troubleshooting Playing music from an external audio device 2 3 4 5 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5mm stereo input on the back of the HEOS Amp. Select “AUX Input” from the Music tab. Select the name of the HEOS Amp to which you connected the audio device in step 1. Select the name of the input to which you connected the audio device in step 1. Initiate playback on the audio device. .
Contents Setup Use Troubleshooting Streaming an external audio device to any HEOS device Audio signal The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices. 2 3 4 5 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5mm stereo inputs on the back of the HEOS Amp. Select “AUX Input” from the Music tab.
Contents Setup Use Troubleshooting Playing music from a USB device 1 2 3 4 Audio signal Insert a FAT32 formatted USB device into the USB port on the back of the HEOS Amp. Select “Local Music” from the Music tab. Select the name of your HEOS device. Browse the music on your USB device and select something to play. NOTE . 0 It may take several minutes for the name of your HEOS Amp to appear in the Local Music list if you have a large number of files on your USB device.
Contents Setup Use Troubleshooting Status LED Appendix o Changing Your HEOS account HEOS account 1 2 o What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. 3 4 o Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices.
Contents Setup Use Troubleshooting Status LED Appendix o Changing Music Service Settings Playing from Streaming Music Services 1 2 A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit HEOSbyDenon.
Contents Setup Use Troubleshooting Listening To The Same Music In Multiple Rooms Status LED Appendix Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
Contents Setup Use Troubleshooting o Ungrouping Rooms 1 2 Tap the “Rooms” tab. Appendix Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Press and hold your finger on room that you want to remove from the group. Song Name 1 Living Living Song Name 2 NOTE Song Name 2 Living You can not remove the first room that started playing the music before grouping. Drag it out of the group and lift your finger.
Contents Setup Use Troubleshooting o Grouping All Rooms (Party Mode) Rooms You can easily group the eight rooms together into Party Mode by using a “pinch” gesture. Drag one room into another to group them Dining 2 Appendix Rooms Drag one room into another to group them Song Name 1 Living Dining Song Name 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release. 4 Dining+Living+... Song Name 1 Tap the “Rooms” tab.
Contents Setup Use Troubleshooting o Ungrouping All Rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 3 4 Appendix Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Song Name 1 Tap the “Rooms” tab. 2 Dining Song Name 1 Living Dining Place two fingers close together on the screen over list of rooms. 3 Quickly spread your two fingers apart from each other and release.
Contents Setup Use Troubleshooting Status LED Appendix o Repeat and Shuffle Playback Using the Now Playing Queue You can control how the play queue plays the music that you have added by using the Repeat and Shuffle controls. The playback controls are visible on the Now Playing screen. HEOS uses a Now Playing “Queue” to line up music that you want to listen to.
Contents Setup Use Troubleshooting Rearranging the Now Playing Queue 3 4 Appendix Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: 1 2 Status LED You can remove songs one at a time from the Now Playing queue: 1 2 Tap the “Now Playing” tab. Tap the Queue d icon in the upper right corner of the screen. 3 4 5 Tap the Pencil e icon to enter Edit mode.
Contents Setup Use Troubleshooting Deleting All Songs from the Play Queue 3 Appendix Saving Playlists You can remove all of the songs from the Now Playing queue: 1 2 Status LED You can save the Now Playing queue as a HEOS Playlist that you can recall later. The new playlist will be available from the Playlists button on the Music tab on every controller app connected to your HEOS system. Tap the “Now Playing” tab. 1 2 Tap the Queue d icon in the upper right corner of the screen.
Contents Setup Use Troubleshooting Status LED Appendix MAKING ADJUSTMENTS You can adjust specific settings for each of your HEOS Amps in your system: 1 2 3 Changing the Wireless Network Connection Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu. 1 2 Select “My Devices” to display a list of your devices. 3 4 Select the HEOS Amp you want to adjust. Changing the Name of a HEOS Amp 1 2 3 Select “Name”. Select “Network”.
Contents Setup Use Troubleshooting Adjusting the Equalizer 1 2 Appendix Adjusting the Status Light Brightness 1 2 Select “EQ”. Adjust the Treble or Bass up or down. Select the Reset button to restore the default settings. Adjusting the Audio Quality Selects the transcoding option for rebroadcasting audio from one HEOS device to another HEOS device (or group of devices) across the network.
Contents Setup Use Troubleshooting 1 2 3 4 5 Caution Adjusting these settings may disconnect your device from your network and possibly render your device unusable. Do not use these features unless you are comfortable making advanced adjustments. o Network Settings 4 Appendix o Firmware Upgrade Advanced Settings 1 2 3 Status LED Select “Advanced”. Select “Network Settings”. Scroll down to see all of the options for a. Network Interface (wired or wireless) b. Wireless network settings c.
Contents Setup Use Troubleshooting o About Viewing Technical Details About the HEOS device. 1 2 3 Select “Advanced”. Select “About”. Scroll down to see information about the device’s a. Hardware b. Software c.
Contents Setup Use Troubleshooting Status LED Appendix UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.
Contents Setup Use Troubleshooting Status LED Appendix ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 2 Submit Diagnostics Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.
Contents Setup Use Troubleshooting Sharing Music from your Mobile Device Status LED Appendix Power Modes The HEOS App has a feature called “Music Sharing” which can share the local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select Music Sharing, and set it on “ON”. The name of the device you are sharing from will appear as a new Local Music source allowing other HEOS controller apps to browse and play music from the your device.
Contents Setup Use Troubleshooting Status LED Appendix BASIC TROUBLESHOOTING My HEOS Device won’t connect to my network using the audio cable Solution Refer to Page 0 Make sure your mobile device is connected to your wireless network before setting up your device. 16 0 Alternatively, you can connect your device to your network router using the included Ethernet cable.
Contents Setup Use Troubleshooting Status LED Appendix My HEOS device turns off and the status LED flashes in red Solution Refer to Page 0 The protection circuit has been activated due to a rise in temperature within your HEOS device. Turn the power off, wait about an hour until this device cools down sufficiently, and then turn the power on again. 0 Check the speaker connections.
Contents Setup Use Troubleshooting Status LED Appendix Music cuts out or delays sometimes Solution Refer to Page 0 Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may 5 0 Make sure your HEOS devices are within range of your wireless network.
Contents Setup Use Troubleshooting Status LED Appendix Resetting Your HEOS Device Solution Refer to Page Resetting your HEOS device will clear out the wireless network info, EQ, and name but retain it’s current software. You will have to use Settings - Add Device to reconnect the HEOS device to your home network before it can be used. To reset your HEOS device, gently insert a small paperclip into the Reset button hole on the back and hold it in until the front LED begins to flash amber.
Contents Setup Use Troubleshooting Status LED Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.
Contents Setup Use Troubleshooting Status LED Appendix Status LED Table Device Operation Front LED Action Rear LED Action No AC power or Deep Standby . . Off Description (off) (off) Booting . Plug in . (off) (blink) Ready-Configured and connected to your network . On . (off) (solid) Not Connected to your network . On . (solid) (solid) . Connecting to your network .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Not connected . (solid) (solid) . Connect button was pressed . (solid) (blink) Setup . Cable connection is OK . (solid) (solid) . .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Configured and connected to your network . (off) (solid) Setup . Error . (solid) (solid) . Updating . (off) (blink) . Rebooting . (off) (blink) . Ready-Configured and connected to your network .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Soft reset - Clear user settings . (solid) (fast blink) . Hard reset - Factory restore . (solid) (blink) Reset . Rebooting . (off) (blink) . .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . Firmware Error . (off) (slow blink (NOT fade)) Hardware Error . Errors . (off) (fast blink) . Network Error . (solid) (solid) . Volume Change . (off) (quick blink) . .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action . a WPS session is active . (solid) (fast blink) WPS connected . WPS . (solid) (for 3 sec. solid) . WPS time-out . (solid) (for 3 sec. solid) . Network Standby (off) . Power Management (dimmed solid) . .
Contents Setup Use Troubleshooting Status LED Appendix Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 48 kHz 16 bit wav PCM 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit wma wma9 CBR CBR:48 - 192 kbps 44.
Contents Setup Use Troubleshooting SPECIFICATIONS o Audio section Power amplifier Rated output: 2-channel driving 100 W+100 W (6 Ω/ohms, 1 kHz, T.H.D. 0.7 %) Output connectors: 4 – 16 Ω/ohms THD+N: ANALOG IN: 0.1 %(1 kHz) S/N ratio (10 W, 6 Ω/ohms, IHF-A): ANALOG IN: 86 dB(IHF–A weighted) Frequency response: 20 Hz to 20 kHz: ±1 dB o Wireless LAN section Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.
Contents Setup Use Troubleshooting Status LED 4 3/8 (111) 1 31/32 (50) 8 5/16 (211) 8 27/64 (214) 3 27/64 (87) DENON 3 21/32 (93) o Dimensions (Unit : in. (mm)) 8 45/64 (221) . 15/64 (6) 6 3/16 (157) o Weight : 6 lbs 2.8 oz (2.8 kg) For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix INFORMATION Trademarks . . Google Play is a trademark of Google Inc. . Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance. . Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Contents Setup Use Troubleshooting Status LED Appendix License n LGPL o License Information for the Software Used in the Unit Open Source Used ffmpeg glibc libmms About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies. After you purchase this product, you may procure, modify or distribute the source code of the GPL/LGPL software that is used in the product.
Contents Setup Use Troubleshooting n e2fsprogs-libs-1.40.8/lib/uuid Status LED Appendix n expat-2.0.1 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. 1.
Contents Setup Use Troubleshooting n getopt Status LED Appendix n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright (c) 1987, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright 2014 jQuery Foundation and other contributors http://jquery.
Contents Setup Use Troubleshooting Status LED Appendix n libtar-1.2.11 n libpcap-1.4.0 Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth All rights reserved.
Contents Setup Use Troubleshooting n mDNS 320.10.80 Status LED Appendix n mongoose The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from:
Contents Setup Use Troubleshooting n openssl-1.0.0d Status LED Appendix THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Contents Setup Use Troubleshooting n portmap-6.0 Status LED Appendix n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. z All rights reserved. z Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: z BSD License: z Copyright (c) 2005-2011 Paul Hsieh z All rights reserved.
Contents Setup Use Troubleshooting n rl78flash 2000.3.1 Status LED Appendix n sqlite 2003.5.7 License ======= The MIT License (MIT) Copyright (c) 2012 Maxim Salov SQLite Copyright SQLite is in the Public Domain All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
Contents Setup Use Troubleshooting n strlcpy.c , v1.11 Status LED Appendix n tinyxml 2002.4.3 z Copyright (c) 1998 Todd C. Miller www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. z Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
Contents Setup Use Troubleshooting n Tremor Status LED Appendix n zlib http://wiki.xiph.org/index.php/Tremor Copyright (c) 2002, Xiph.org Foundation Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: http://www.zlib.net/ zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.
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