Contents Setup Use Troubleshooting Wireless Speaker Owner’s Manual HEOS 7 HEOS 5 HEOS 3 Appendix Status LED
Contents Setup Use Troubleshooting INTRODUCTION················································································ 4 BEFORE YOU BEGIN······································································· 5 Status LED Playing from Streaming Music Services··············································· 19 Adding a Music Service···································································· 19 Changing Music Service Settings····················································· 19 Using
Contents Setup Use Troubleshooting UPDATING YOUR SYSTEM························································· 31 ADVANCED FEATURES································································ 32 Appendix Status LED INFORMATION················································································ 48 Trademarks························································································ 48 HEOS 7 5 3 License in Owner’s Manual············································· 49 Li
Contents Setup Use Troubleshooting Appendix Status LED Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit HEOSbyDenon.com INTRODUCTION The HEOS speaker is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home.
Contents Setup Use Troubleshooting Appendix Status LED BEFORE YOU BEGIN NOTE If you have already installed at least one HEOS speaker, please skip to the section “ADDING MORE HEOS SPEAKERS” below (vpage 14). System Requirements Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements. 22Network Requirements Wireless Router – In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home.
Contents Setup Use Troubleshooting Appendix Status LED 22Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements • iOS version 5.0 or later • iPhone® 3GS or newer • iPad® • iPod touch® (3rd generation) or newer • Android OS version 2.
Contents Setup Use Appendix Troubleshooting Status LED Getting To Know Your Speaker Unpack your speaker from the box and verify that the following items are included: q HEOS Speaker HEOS 7 HEOS 5 or w Quick Start Guide e Safety Information Sheets u Ethernet cable HEOS 3 or r Warranty t Extended Protection Plan (North America model only) i Power supply and Power cord y Audio/Setup cable (North America model only) o Power supply (for HEOS 7/5) (for HEOS 3) or (North America model only)
Contents Setup Use Troubleshooting Appendix Status LED 22Front panel HEOS 7 HEOS 5 q HEOS 3 q q w w w q Speakers w Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (vpage 39).
Contents Setup Use Troubleshooting Appendix Status LED 22Controls HEOS 7 HEOS 5 q w e HEOS 3 w q q w q Volume Up/Down buttons (+, –) Adjusts the speaker’s volume level up or down. w Mute button (:) Mutes or unmutes the speaker’s volume. e Headphone output (HEOS 7 only) The music will stop playing through the built in speakers when you insert the headphones and turn back on when you remove the headphones. See vpage 20.
Contents Setup Use Troubleshooting Appendix Status LED 22Back panel HEOS 7 HEOS 5 HEOS 3 i o w r y q e t u w r y q e t u DC18V RESET 2.0A q q Power Input (DC) AUX IN Indicates the status of this unit (vpage 36, 39). w Reset Button (RESET) i Threaded Mounting Hole Various settings are reset to the factory default values (vpage 36). Used to mount this unit on a wall or ceiling. e AUX Input (AUX IN) o Safety Wiring Hole Used to connect audio devices (vpage 17).
Contents Setup Use Troubleshooting Appendix Status LED Placing Your Speaker You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to place your speaker… • The speaker must be within range of your wireless network. • The HEOS speaker is designed to sound best when placed 3 to 12 inches (8 – 30 cm) from a wall.
Contents Setup Use Troubleshooting Appendix Status LED Powering Your Speaker Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching between 100 – 240 V. HEOS 7 HEOS 5 HEOS 3 DC18V RESET 2.0A AUX IN USB 5V/1A NETWORK CONNECT Getting the HEOS App The HEOS app is the heart of the HEOS experience.
Contents Setup Use Troubleshooting Appendix Status LED SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: WARNING DO NOT connect the Ethernet cable if you are connecting your speaker to a wireless network.
Contents Setup Use Troubleshooting Appendix Status LED ADDING MORE HEOS SPEAKERS The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 speakers to your HEOS system.
Contents Setup Use Appendix Troubleshooting Status LED USING YOUR HEOS SPEAKER Once you have your speaker connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every speaker or the same music perfectly synchronized on all speakers.
Contents Setup Use Troubleshooting Listening to Radio Appendix Status LED Playing music stored on your mobile device The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the 70,000 stations neatly organized into popular categories and select a station that appeals to your mood.
Contents Setup Use Troubleshooting Playing music from the AUX input 1 Connect an audio device with a 3.5 mm stereo audio output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. 2 3 Select “AUX Input” from the Music tab. 4 5 Initiate playback on the audio device. Audio signal Select the name of the speaker to which you connected the audio device in step 1.
Contents Setup Use Troubleshooting Appendix Status LED 22Changing Your HEOS account HEOS account 1 2 22What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. 3 4 22Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices.
Contents Setup Use Troubleshooting Appendix Status LED 22Changing Music Service Settings Playing from Streaming Music Services 1 2 A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit HEOSbyDenon.
Contents Setup Use Troubleshooting Using Headphones (HEOS 7 only) You can listen to music through headphones by connecting your favorite headphones to the 3.5 mm headphone jack on the side of the HEOS 7 speaker. The music will stop playing through the built in speakers when you insert your headphones into the jack, and turn back on when you remove the headphones. NOTE To prevent hearing loss, do not raise the volume level excessively when using headphones.
Contents Setup Use Appendix Troubleshooting Listening To The Same Music In Multiple Rooms Status LED Rooms Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 speakers to your HEOS system.
Contents Setup Use 22Ungrouping Rooms 1 2 Appendix Troubleshooting Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group. Living Living Song Name 2 Song Name 2 NOTE 2 Drag it out of the group and lift your finger.
Contents Setup Use 22Grouping All Rooms (Party Mode) Rooms You can easily group the eight rooms together into Party Mode by using a “pinch” gesture. 1 2 3 4 Appendix Troubleshooting Drag one room into another to group them 2 Status LED Rooms Drag one room into another to group them Dining Song Name 1 Living Dining Song Name 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release. 4 Dining+Living+... Song Name Tap the “Rooms” tab.
Contents Setup Use 22Ungrouping All Rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 1 2 Tap the “Rooms” tab. 3 Quickly spread your two fingers apart from each other and release. 4 All of your rooms will be ungrouped and music will stop playing in every room (except the original “master” room that was playing before you grouped the rooms together).
Contents Setup Use Troubleshooting Appendix Status LED 22Add to End of Queue Using the Now Playing Queue Adds the item to the end of the queue. HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to how a jukebox works.
Contents Setup Use Troubleshooting Rearranging the Now Playing Queue 1 2 3 4 Tap the Pencil Tap the Queue screen. Status LED Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: Tap the “Now Playing” tab. Appendix You can remove songs one at a time from the Now Playing queue: icon in the upper right corner of the icon to enter Edit mode.
Contents Setup Use Troubleshooting Deleting All Songs from the Play Queue Tap the “Now Playing” tab. 3 Tap the Trash icon to confirm that you want to delete all songs from the queue. Tap the Queue screen. Status LED Saving Playlists You can remove all of the songs from the Now Playing queue: 1 2 Appendix You can save the Now Playing queue as a HEOS Playlist that you can recall later.
Contents Setup Use Troubleshooting Appendix Status LED MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your system: 1 Select the Settings icon located in the upper left corner of the main Music menu to display the Settings menu. 2 3 Select “My Devices” to display a list of your speakers. Changing the Wireless Network Connection Select the speaker you want to adjust. Changing the Name of a Speaker 1 2 3 Select “Network”.
Contents Setup Use Troubleshooting Changing the Speaker’s Equalizer 1 2 3 Appendix Status LED Advanced Speaker Settings Select “EQ”. Caution Adjust the Treble or Bass up or down. Adjusting these settings may disconnect your speaker from your network and possibly render your speaker unusable. Do not use these features unless you are comfortable making advanced adjustments to your speaker. Select the Reset button to restore the default settings. 22Network Settings 29 1 2 3 Select “Advanced”.
Contents Setup Use Troubleshooting 22Firmware Upgrade 1 2 3 4 5 Appendix Status LED 22About Viewing Technical Details About the Speaker. Select “Advanced”. 1 2 3 Select “Firmware Upgrade”. Enable or disable automatic firmware upgrades. Manually check for a firmware upgrade. Select Save Settings to apply the new settings or Cancel Changes to revert to the previous settings. 30 Select “Advanced”. Select “About”. Scroll down to see information about the speaker’s a. Hardware b. Software c.
Contents Setup Use Troubleshooting Appendix Status LED UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the speaker and/or your controller App.
Contents Setup Use Troubleshooting Appendix Status LED ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 Select the Settings icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “Advanced Setting” to display a list the available settings.
Contents Setup Use Troubleshooting Sharing Music from your Mobile Device Appendix Status LED Power Modes The HEOS App has a feature called “Music Sharing” which can share the local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select Music Sharing, and set it on “ON”.
Contents Setup Use Troubleshooting Appendix Status LED BASIC TROUBLESHOOTING My speaker won’t connect to my network using the audio cable Solution Refer to Page • Make sure your mobile device is connected to your wireless network before setting up your speaker. • Alternatively, you can connect your speaker to your network router using the included Ethernet cable.
Contents Setup Use Troubleshooting Appendix Status LED Music cuts out or delays sometimes Solution Refer to Page • Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (specially if they are streaming video). • Make sure your speakers are within range of your wireless network.
Contents Setup Use Troubleshooting Appendix Status LED Connecting to a WPS Network Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS Wireless Speaker can optionally connect to your network using the “Push Button” method by following these steps: 1. Press the WPS button on your router. 2. Within 2 minutes, Press and Hold the Connect button on the rear panel of the HEOS speaker for 5 seconds. 3.
Contents Setup Use Troubleshooting Appendix Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.
Contents Setup Use Troubleshooting Appendix SPECIFICATIONS Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 48 kHz 16 bit wav PCM 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 – 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 – 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit wma wma9 CBR CBR:48 – 192 kbps 44.
Contents Setup Use Appendix Troubleshooting Status LED Status LED Table GExampleH HEOS 5 Speaker Operation Off Plug in Description Front LED Action Rear LED Action (off) (off) No AC power or Deep Standby Booting (blink) On Ready-Configured and connected to your network (solid) On (off) Not Connected to your network (solid) Change Network (off) (solid) Connecting to your network (blink) 39 (off)
Contents Setup Speaker Operation Setup Use Appendix Troubleshooting Description Front LED Action Status LED Rear LED Action Not connected (solid) (solid) Connect button was pressed (blink) (solid) Cable connection is OK (solid) (solid) Connecting to your network (blink) 40 (off)
Contents Setup Speaker Operation Use Appendix Troubleshooting Description Front LED Action Status LED Rear LED Action Configured and connected to your network (solid) (off) Error (solid) Update (solid) Updating (blink) (off) Rebooting (blink) (off) Ready-Configured and connected to your network (solid) 41 (off)
Contents Setup Speaker Operation Reset Use Appendix Troubleshooting Description Front LED Action Status LED Rear LED Action Soft reset - Clear user settings (fast blink) (solid) Hard reset - Factory restore (blink) (solid) Rebooting (blink) (off) Ready-Not Configured (solid) 42 (solid)
Contents Setup Speaker Operation Errors Use Appendix Troubleshooting Description Front LED Action Status LED Rear LED Action Firmware Error (slow blink (NOT fade)) (off) Hardware Error (fast blink) (off) Network Error (solid) (solid) Volume Change (quick blink) (off) Mute (slow blink) 43 (off)
Contents Setup Speaker Operation WPS Use Appendix Troubleshooting Description Front LED Action Status LED Rear LED Action a WPS session is active (fast blink) (solid) WPS connected (for 3 sec. solid) (solid) WPS time-out (for 3 sec.
Contents Setup Use Troubleshooting Appendix Speaker Specifications 22HEOS 7 Wireless LAN Network type (wireless LAN standards): Used frequency range: Conforming to IEEE 802.11a/b/g/n 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: Power supply: Power consumption: Power consumption in network standby mode: Power consumption in standby mode: 41 °F – 95 °F (5 °C – 35 °C) AC 100 – 240 V, 50/60 Hz 32 W 4W 0.45 W Dimensions 7 63/64 (203) Unit : in.
Contents Setup Use Troubleshooting 22HEOS 5 Wireless LAN Network type (wireless LAN standards): Used frequency range: Conforming to IEEE 802.11a/b/g/n 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: Power supply: Power consumption: Power consumption in network standby mode: Power consumption in standby mode: 41 °F – 95 °F (5 °C – 35 °C) AC 100 – 240 V, 50/60 Hz 23 W 4W 0.3 W Dimensions 8 15/64 (209) Unit : in. (mm) 6 17/32 (166) 11 37/64 (294) Weight : 6 lbs 9.8 oz (3.
Contents Setup Use Appendix Troubleshooting 22HEOS 3 Wireless LAN Network type (wireless LAN standards): Used frequency range: Conforming to IEEE 802.11a/b/g/n 2.412 GHz – 2.472 GHz, 5 GHz General Operating temperature: Power supply: Power consumption: Power consumption in network standby mode: Power consumption in standby mode: 41 °F – 95 °F (5 °C – 35 °C) AC 100 – 240 V, 50/60 Hz 22 W 4W 0.3 W Dimensions 5 3/64 (128) 10 23/32 (272) 5 5/8 (143) 6 9/64 (156) Unit : in.
Contents Setup Use Troubleshooting Appendix Status LED INFORMATION Trademarks Google Play is a trademark of Google Inc. Wi-Fi Protected setup™ logo is trademark of Wi-Fi Alliance. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Adobe, the Adobe logo and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Contents Setup Use Troubleshooting Appendix Status LED HEOS 7 5 3 License in Owner’s Manual 22License Information for the Software Used in the Unit nn LGPL Open Source Used ffmpeg glibc libmms About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies. After you purchase this product, you may procure, modify or distribute the source code of the GPL/LGPL software that is used in the product.
Contents Setup Use Troubleshooting nn e2fsprogs-libs-1.40.8/lib/uuid Appendix Status LED nn expat-2.0.1 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, and the entire permission notice in its entirety, including the disclaimer of warranties. 2.
Contents Setup Use Troubleshooting nn jQuery Appendix Status LED nn libpcap-1.4.0 Copyright 2014 jQuery Foundation and other contributors http://jquery.
Contents Setup Use Troubleshooting nn libtar-1.2.11 Appendix Status LED nn mDNS 320.10.80 Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth All rights reserved. The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from:
Contents Setup Use Troubleshooting nn openssl-1.0.0d Appendix Status LED THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Contents Setup Use Troubleshooting nn portmap-6.0 Appendix Status LED nn pstdint.h-0.1.12 zz BSD License: Copyright (c) 1990 The Regents of the University of California. zz All rights reserved. zz Copyright (c) 2005-2011 Paul Hsieh zz All rights reserved.
Contents Setup Use Troubleshooting nn rl78flash 2000.3.1 Appendix Status LED nn sqlite 2003.5.7 License ======= SQLite Copyright SQLite is in the Public Domain The MIT License (MIT) Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
Contents Setup Use Troubleshooting nn strlcpy.c , v1.11 www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. zz Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. This software is provided 'as-is', without any express or implied warranty.
Contents Setup Use Troubleshooting nn zlib http://www.zlib.net/ zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
www.denon.com D&M Holdings Inc.
HEOS 7 QUICK START GUIDE
BEFORE YOU BEGIN Make sure you have the following items in working order: Wi-Fi Router Internet Connection Apple iOS or Android mobile device connected to your network 1
HEOS 7 QUICK START GUIDE English English STEP 1: UNPACK Français Français Carefully unpack your new Denon HEOS speaker. Español Español Verify that the following items are included in the box.
STEP 2: PLACE Place the new speaker at a convenient location in your home.
HEOS 7 QUICK START GUIDE English English STEP 3: CONNECT Français Français Connect the power cord to the speaker and wall outlet. Español Español OPTIONAL If you are connecting the speaker to a wired network, connect the included Ethernet cable between the speaker and your router. Do not connect the Ethernet cable if you are connecting your speaker to a wireless network.
STEP 4: CONTROL 1 Download the HEOS by Denon App Go to the App StoreSM or to Google PlayTM and search for “HEOS by Denon” to download and install. 5 2 Launch the HEOS App and follow the instructions in the app.
HEOS 7 QUICK START GUIDE 2 Français Français 1 English English STEP 5: ADD SPEAKER Español Español ENJOY! For further information, please visit HEOSbyDenon.
BASIC TROUBLESHOOTING My speaker won’t connect to my network using the audio cable • Make sure your mobile device is connected to your wireless network before setting up your speaker. • Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected via Ethernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.
HEOS 7 QUICK START GUIDE English English I hear a delay when using the AUX Input with my TV If you are connecting the AUX input with your cable or satellite box for enjoying TV audio through multiple HEOS speakers, you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must buffer the audio before it sends it out to the speakers so that it arrives at all speakers at the same time.
CONTACT Denon For US & Canada only: If you need further assistance with your HEOS Product, please contact HEOS by Denon Customer Support Services below: Website www.HEOSbyDenon.com/Support Email Support@HEOSbyDenon.com Live Chat www.HEOSbyDenon.
HEOSbyDenon.com HEOS 7 V01 D&M Holdings Inc, Printed in China.
