Contents Setup Use Troubleshooting . WIRELESS SUBWOOFER Owner’s Manual .
Contents Setup Introduction Before your begin System requirements Network requirements Hardware Requirements Controller requirements Getting to know your HEOS Subwoofer Front panel Controls Back panel Placing your HEOS Subwoofer Powering your HEOS Subwoofer Getting the HEOS app Setting up your first HEOS Subwoofer Adding more HEOS devices Adding wired HEOS devices Adding wireless HEOS devices Connecting devices Pairing a HEOS Subwoofer to a HEOS device Pairing HEOS subwoofer to HEOS AVR or HEOS Bar Pairin
Contents Setup Use Updating your system Advanced features Wireless performance Power management Power modes Quick Start Mode Deep Standby Off Basic troubleshooting My HEOS device won’t connect to my network using the audio cable My HEOS device turns off and the status LED flashes in red Connecting to a WPS network Resetting your HEOS device Restoring the HEOS device to factory defaults Contact Denon Status LED table Supported file types and codecs Troubleshooting 23 24 24 25 25 25 25 25 26 Status LED
Contents Setup Use Troubleshooting Status LED Appendix Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE 0 THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit http://www.HEOSbyDenon.com Introduction .
Contents Setup Use Troubleshooting Status LED Appendix Before your begin NOTE 0 If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 17). System requirements Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements. o Network requirements Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home.
Contents Setup Use Troubleshooting Status LED Appendix o Hardware Requirements Use the HEOS Subwoofer together with existing HEOS devices. [Example] HEOS Bar HEOS Amp . HEOS AVR NOTE 0 HEOS Subwoofer can not be used by itself.
Contents Setup Use Troubleshooting Status LED Appendix o Controller requirements . . You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements 0 iOS version 7.0 or later 0 iPhone® 4 or newer 0 iPad® 2 or newer 0 iPod touch® (5th generation) or newer Android Minimum Requirements 0 Android OS version 4.
Contents Setup Use Troubleshooting Status LED Getting to know your HEOS Subwoofer Unpack your HEOS Subwoofer from the box and verify that the following items are included: HEOS Subwoofer Quick Start Guide Thank you note (North America model only) QUICK GUIDE Warranty (North America model only) .
Contents Setup Power cord Use Troubleshooting 1/8 inch (3.5 mm) setup cable . Feet NOTE 0 Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting . o Front panel q A Status LED Please refer to the “Status LED table” for LED color and state meaning. (v p.
Contents Setup Use Troubleshooting . o Controls qw A Volume up/down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button (:) Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED o Back panel q w AUX IN . RESET e USB 5V/1A--- AC IN NETWORK CONNECT r t y A AUX jack (AUX IN) Used to add the HEOS device to your wireless network. (v p. 16) u E AC inlet (AC IN) Used to connect the power cord. (v p. 14) F CONNECT button Used for Wi-Fi setup. B USB port Used to connect USB storage devices. G Connect in status LED Indicates the status of this unit. (v p.
Contents Setup Use Troubleshooting Status LED Appendix Placing your HEOS Subwoofer The HEOS Subwoofer is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Subwoofer in a convenient location near the speakers you are connecting it to. 0 The HEOS Subwoofer must be within range of your wireless network. . .
Contents Setup Use Troubleshooting Status LED Powering your HEOS Subwoofer Connect the power cord included in the box to the back of the HEOS Subwoofer and the plug to a wall outlet. AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT for North America (AC 120 V, 60 Hz) .
Contents Setup Use Troubleshooting Status LED Appendix Getting the HEOS app . The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App Store®, Google Play™ store or Amazon for “HEOS”. For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix Setting up your first HEOS Subwoofer Once you have placed your HEOS Subwoofer in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Subwoofer for music playback. This involves following a few simple steps to get the HEOS Subwoofer connected to your existing home network: Caution 0 DO NOT connect the Ethernet cable if you are connecting your HEOS Subwoofer to a wireless network.
Setup Contents Use Troubleshooting Status LED Appendix Adding more HEOS devices The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.
Contents Setup Use Troubleshooting Status LED Appendix Connecting devices Pairing a HEOS Subwoofer to a HEOS device HEOS Bar Network xxxxxxxx HEOS 3 Right o Pairing HEOS subwoofer to HEOS AVR or HEOS Bar Links HEOS Link EQ Quality Normal AVRs Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. HEOS AVR Status Light Soundbars Setup Assistant HEOS Bar Select the HEOS AVR or HEOS Bar from "My Devices".
Contents Setup Use Troubleshooting o Pairing HEOS Subwoofer to other HEOS device 1 2 Status LED Rooms HEOS Subwoofer Drag one room into another to group them Select the currently unpaired HEOS Subwoofer. HEOS 1 + HEOS 1 Select the HEOS device to be paired. HEOS Amp The HEOS Subwoofer will be grouped together with it and will play the deep bass of the added HEOS device.
Contents Setup Use Troubleshooting Status LED Appendix Unpairing the HEOS Subwoofer 2 3 Tap the pencil e icon in the upper right corner of the "Rooms" menu. Name HEOS Bar HEOS 3 Left Disconnect Wireless Surrounds Tap the HEOS device from which to unpair the HEOS Subwoofer. Disconnect Wireless Subwoofers HEOS Link HEOS Bar Select "Disconnect Wireless Subwoofers". HEOS 3 Right HEOS AVR HEOS Bar .
Contents Setup Use Troubleshooting Status LED Appendix Making adjustments You can adjust specific settings for each of your HEOS device in your system: 1 2 3 Adjusting the Level 1 2 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. Select “My Devices” to display a list of your HEOS devices. Select “Level”. Adjust the level up or down to compensate for the subwoofer output level.
Contents Setup Use Troubleshooting Adjusting the Phase 1 2 Select “Phase”. Select Normal (default) or 180°. 0 For normal configuration, use “Normal”. 0 The bass volume may increase when switched to “180°” due to the installation location of the Subwoofer. Adjusting the status light brightness 1 2 Select “Status Light”. Adjust the brightness up or down or set the slider to the OFF position to completely disable the status light.
Contents Setup Use Troubleshooting Status LED Appendix Updating your system HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to update the HEOS device and/or your controller App. 1 2 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. Select “Software Update”.
Contents Setup Use Troubleshooting Status LED Appendix Advanced features There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 2 Wireless performance Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu. You can check the wireless connection status of your HEOS device.
Contents Setup Use Troubleshooting Status LED Appendix Power management Power modes o Quick Start Mode o Deep Standby To save power, the device will automatically enter “Quick Start Mode” whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music. The status LED dims when the mode is switched to Quick Start Mode.
Contents Setup Use Troubleshooting Status LED Appendix Basic troubleshooting My HEOS device won’t connect to my network using the audio cable Solution Refer to Page 0 Make sure your mobile device is connected to your wireless network before setting up your device. 16 0 Alternatively, you can connect your device to your network router using the included Ethernet cable.
Contents Setup Use Troubleshooting Status LED Appendix Connecting to a WPS network Solution Refer to Page 0 If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless device can optionally connect to your network using the “Push Button” method by following these steps: Wi-Fi Protected Setup™ is trademarks of Wi-Fi Alliance. 1. 2. 3. 4. 5 Press the WPS button on your router. Within 2 minutes, press and hold the Connect button on the rear panel of the HEOS device for 3 seconds.
Contents Setup Use Troubleshooting Status LED Appendix Restoring the HEOS device to factory defaults Solution Refer to Page 0 Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory. Caution 0 All settings will be erased and the software will likely be downgraded! To restore your HEOS device to the factory defaults, unplug the power cable from the power outlet.
Contents Setup Use Troubleshooting Status LED Appendix Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.
Contents Setup Use Troubleshooting Status LED Appendix Status LED table Device Operation Description Front LED Action Rear LED Action AUX IN RESET AC IN NETWORK CONNECT No AC power or Deep Standby . . Off USB 5V/1A--- (off) (off) AUX IN RESET AC IN NETWORK CONNECT Booting . Plug in USB 5V/1A--- . (off) (blink) AUX IN RESET AC IN NETWORK CONNECT Ready-Configured and connected to your network . On USB 5V/1A--- .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Not connected . (solid) (solid) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Connect button was pressed . (blink) (blink) Setup AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Cable connection is OK . (solid) (solid) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Configured and connected to your network . (off) (solid) Setup AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Error . (solid) (solid) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Updating . (blink) (blink) AUX IN RESET AC IN NETWORK CONNECT . Rebooting .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Soft reset - Clear user settings . (solid) (fast blink) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Hard reset - Factory restore . (solid) (blink) Reset AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Rebooting . (off) (blink) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Firmware Error . (off) (slow blink (NOT fade)) AUX IN RESET AC IN NETWORK CONNECT . Hardware Error . (off) (fast blink) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . Network Error .
Contents Setup Device Operation Use Troubleshooting Description Status LED Front LED Action Appendix Rear LED Action AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . a WPS session is active . (fast blink) (fast blink) AUX IN RESET AC IN NETWORK CONNECT WPS connected . WPS USB 5V/1A--- . (solid) (for 3 sec. solid) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT . WPS time-out . (solid) (for 3 sec. solid) AUX IN RESET USB 5V/1A--- AC IN NETWORK CONNECT .
Contents Setup Use Troubleshooting Status LED Appendix Supported file types and codecs Frequency Sample Rate File Extension Codec Bit Rates 32/44.1/48 88.2/96/176.4 192 kHz 16/24 bit wav PCM 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit wma wma9 CBR CBR:48 - 192 kbps 44.1/48 88.2/96/176.4 192 kHz 16/24 bit flac flac --- 44.1/48 88.2/96/176.
Contents Setup Use Troubleshooting Specifications o Wireless LAN section Network type: Conforming to IEEE 802.11a/b/g/n/ac Used frequency range: 2.4 GHz, 5 GHz o General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 - 240 V, 50/60 Hz Power consumption: 70 W Power consumption in Quick Start Mode: 4.5 W Power consumption in Deep Standby Mode: 0.
Contents Setup Use Troubleshooting Status LED o Dimensions (Unit : in. (mm)) . o Weight : 22 lbs 4 oz (10.1 kg) For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix Information Trademarks . . Google Play is a trademark of Google Inc. . Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Contents Setup Use Troubleshooting Status LED Appendix License n LGPL o License information for the software used in the unit Open Source Used ffmpeg glibc libmms About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies. After you purchase this product, you may procure, modify or distribute the source code of the GPL/LGPL software that is used in the product.
Contents Setup Use Troubleshooting n e2fsprogs-libs-1.40.8/lib/uuid Status LED Appendix n expat-2.0.1 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers. 1.
Contents Setup Use Troubleshooting n getopt Status LED Appendix n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright (c) 1987, 1993, 1994 The Regents of the University of California. All rights reserved. Copyright 2014 jQuery Foundation and other contributors http://jquery.
Contents Setup Use Troubleshooting Status LED Appendix n libtar-1.2.11 n libpcap-1.4.0 Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth All rights reserved.
Contents Setup Use Troubleshooting n mDNS 320.10.80 Status LED Appendix n mongoose The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from:
Contents Setup Use Troubleshooting n openssl-1.0.0d Status LED Appendix THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Contents Setup Use Troubleshooting n portmap-6.0 Status LED Appendix n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. z All rights reserved. z Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: z BSD License: z Copyright (c) 2005-2011 Paul Hsieh z All rights reserved.
Contents Setup Use Troubleshooting n rl78flash 2000.3.1 Status LED Appendix n sqlite 2003.5.7 License ======= The MIT License (MIT) Copyright (c) 2012 Maxim Salov SQLite Copyright SQLite is in the Public Domain All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
Contents Setup Use Troubleshooting n strlcpy.c , v1.11 Status LED Appendix n tinyxml 2002.4.3 z Copyright (c) 1998 Todd C. Miller www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. z Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
Contents Setup Use Troubleshooting n Tremor Status LED Appendix n zlib http://wiki.xiph.org/index.php/Tremor Copyright (c) 2002, Xiph.org Foundation Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: http://www.zlib.net/ zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.
Contents Setup Use Troubleshooting n The Spotify software is subject to third party licenses found here: www.spotify.
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