Instruction manual

Chapter4Troubleshooting
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The Reader is not responding or can’t be turned on.
• Reset the reader by press and hold the power button
for 6 seconds. The reader will be forced shutdown if it is
on and you are required to restart the reader again.
• Battery has been fully depleted. Please charge the
reader via USB or USB AC Adapter.
BatteryLifeseemsshort
• The operating temperature is below 5
o
C. this is due to
the characteristics of battery and not a malfunction
• The battery is not used for prolonged period. Please
recharge the battery of the reader again
• The battery is not fully charged. Please charge the
reader for 4 hours.
• The battery needs to be replaced. Please consult the
authorized dealer for service.
ABookcannotberead
• Copyright protected books cannot be read on any
device other than the authorized one.
• Check if the book has expired.
• Check if the book format is supported by the reader.
ThereadercannotbeoperatedduringUSBconnection
• The reader cannot be operated while it is connected to
PC.
• Eject the reader from computer to resume operation.
• To use the reader while charging, click on the [Safely
Remove Hardware] icon located on the left lower
corner to disconnect data connection with computer.
After the reader is safely removed, computer will only
charge the reader and you can now resume normal
operation.