Installation guide

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If an error occurs whilst using the PDC or the DEQX Cal software, in the first instance refer to the
sections on Error Messages and Troubleshooting in the Appendices.
If the error is not covered in those sections, please write down the error, describing the error and
the circumstances leading up to the error in as much detail as reasonably possible.
The following details can be helpful when reporting the error:
- The serial number of the DEQX unit.
- The firmware version number as indicated by the I/O Manager, e.g. 54.8.5
- The version number of the DEQX Calibration windows software. To find this out, choose Help -
About DEQX Calibration.
- The configuration used, eg. single amp with subwoofers / bi-amp / tri- amp
- Does this problem occur with digital input, analogue input, or both? With RCA, XLR or both?
- Does this problem occur with digital output, analogue output, or both? With RCA, XLR or both?
If there is an error message reported by the software, note down the message. All errors should
be reported to [e-mail]
You can also email DEQX directly at [e-mail]
A simple way to make note of error message is to do a 'screen capture'. Press the 'Prt Scr' button
on your keyboard, open up 'Wordpad', and click 'paste' in the edit menu. Save the file, and email
it to us.
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Multiple software versions can be installed on a single system. This allows you to revert back to
previous versions should you have any problems. However, if you wish to always use the latest
DEQX-Cal version, then please uninstall the previous version before upgrading.
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