OWNER'S OPERATION AND INSTALLATION MANUAL VENT-FREE INFRARED NATURAL GAS HEATER CGN18RA, CGN30D

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SPECIFICATIONS
CGN18RA CGN30D
BTU (Variable) 6,600/12,000/18,000 6,600/18,000/30,000
Type Gas Natural Only Natural Only
Ignition Piezo Piezo
Pressure Regulator Setting 6" W.C. 6" W.C.
Inlet Gas Pressure (in. of water)
Maximum 10.5" 10.5"
Minimum 7" 7"
Dimensions, Inches (H x W x D)
Heater 23.5 x 18.5 x 8 23.5 x 25.9 x 8
Carton 26 x 20.5 x 9.625 26 x 27.75 x 9.625
Weight (pounds)
Heater 22 30
Shipping 27 36
REPLACEMENT
PARTS
Note: Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), either contact your nearest Parts Central (see page 27) or call DESA
International’s Technical Service Department at 1-800-323-5190.
When calling DESA International, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), either contact your nearest Parts Central (see page 27) or call DESA
International’s Parts Department at 1-800-972-7879 for referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
When gas pressure is too low
• pilot will not stay lit
• burner(s) will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burner(s) will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
SERVICE
HINTS