ROYAL ENGLISH OAK AND WINCHESTER OAK UNVENTED (VENT-FREE) GAS LOG HEATER OWNER’S OPERATION AND INSTALLATION MANUAL Patent Pending 18" AND 24" VARIABLE MANUALLY-CONTROLLED MODELS CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA SGS3124PA, SGS3124NA 18" AND 24" THERMOSTATICALLY-CONTROLLED MODELS CLD3018PTA, CLD3018NTA CLD3924PTB, CLD3924NTB Variable Manually-Controlled Models Also Design-Certified as Vented Decorative Appliances WARNING: If the information in this manual is not followed exactly, a fire or explos
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency, or the gas supplier. WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fireplace, or in a listed ventless firebox enclosure.
SAFETY INFORMATION WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm. IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this fireplace. Improper use of this fireplace can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.
SAFETY INFORMATION Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only). 3. To prevent performance problems, the use of a propane/LP tank of less than 100 lbs. capacity is not recommended (propane/LP units only). 4.
LOCAL CODES PIEZO IGNITION SYSTEM Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223/ NFPA 54*. *Available from: American National Standards Institute, Inc. 1430 Broadway New York, NY 10018 National Fire Protection Association, Inc. Batterymarch Park Quincy, MA 02269 Note: Where listed vented decorative logs are required, thermostat models are not permitted.
AIR FOR COMBUSTION AND VENTILATION Continued Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air. Unusually tight construction is defined as construction where: a.
AIR FOR COMBUSTION AND VENTILATION Continued C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room unconfined. If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.
INSTALLATION Continued NOTICE: State or local codes may only allow operation of this appliance in a vented configuration. Check your state or local codes. WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney flue may create and distribute soot within the house. Inspect chimney flue and firebox for damage.
Minimum Noncombustible Material Clearances INSTALLATION Continued Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127listed manufactured fireplace, or certified vent-free firebox. Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling A. Clearances from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 8. Example: The face of a mantel, bookshelf, etc.
INSTALLATION Continued If Using Mantel You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8 inches up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (24" model only).
INSTALLATION Continued Mantel Shelf 12" Underside of Mantel Shelf 10" 8" 6" 2 1/2" Minimum NonCombustible Material All minimum distances are in inches Log Set 8" Min. 12" 15" 18" 20" 18" and 24" Models Top of Fireplace Opening Hood (GA6050, GA6052, or(GA6050, GA6053)GA6052) Distances to Underside of Mantel Figure 7 - Minimum Mantel Clearances When Using Hood FLOOR CLEARANCES A.
INSTALLATION Continued Damper INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material. If your heater is a manually-controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode. 1.
INSTALLATION Masonry Screw Continued IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly. For thermostat models, avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket until ready to mount base to floor. See Optional Positioning Of Thermostat Sensing Bulb, page 28.
INSTALLATION Continued Installation Items Needed Before installing heater, make sure you have the items listed below. • external regulator (supplied by installer) • piping (check local codes) • sealant (resistant to propane/LP gas) • equipment shutoff valve * • test gauge connection * • sediment trap • tee joint • pipe wrench * A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection.
INSTALLATION Continued CHECKING GAS CONNECTIONS WARNING: Test all gas piping and connections , internal and external to unit, for leaks after installing or servicing. Correct all leaks at once. WARNING: Never use an open flame to check for a leak. Apply a commercial leak detection solution to all joints. Bubbles forming show a leak. Correct all leaks at once. CAUTION: For propane/LP units, make sure external regulator has been installed between propane/LP supply and heater.
INSTALLATION Continued Pressure Testing Heater Gas Connections 1. Open equipment shutoff valve (see Figure 15, page 15). 2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve. 3. Make sure control knob of heater is in the OFF position. 4. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17, page 15). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak. 5.
1. Place the base of the middle log (#1) in the Ushaped slots of the grate base. The cutout on the right of the middle log should fit over the burner (see Figure 21). Make sure the front of the middle log is resting on the tabs of the grate base and the cutout area is centered over the burner “U” bend. 2. Locate pegs on the bottom of back log (#2). Slide these pegs into the holes in the grate base behind the burner (see Figure 22). 3. Slide log (#3) over left end of log (#4).
INSTALLATION Continued 4. Place crossover log (#5) onto the pin (left) on middle log (#1) and onto the pin on front left log (#3) (see Figure 24). 5. Place crossover log #6 onto the pin (right) on middle log (#1) and onto the pin on back log (#2) (see Figure 24). 6. Place crossover log (#7) onto pin on crossover log #6 and pin on right front log (#4) (see Figure 25). 5. Add lava rock around base of heater if desired. Do not place any lava rock on logs or burner.
OPERATING HEATER Continued LIGHTING INSTRUCTIONS WARNING: • If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace. • You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.
OPERATING HEATER Continued Pilot Burner Ignitor Electrode THERMOSTATICALLYCONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING Thermocouple Propane/LP Natural Gas Figure 27 - Pilot VARIABLE CONTROL OPERATION The variable control valve can be set to any heat setting and flame height desired, by simply turning the control knob until that setting is attained. Even the lowest setting provides realistic, dancing yellow flames. Selecting higher settings produces greater heat output.
Continued LIGHTING INSTRUCTIONS WARNING • If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace. • You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater. NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell.
OPERATING HEATER Continued TO TURN OFF GAS TO APPLIANCE Shutting Off Heater Turn control knob clockwise position. Clockwise to the OFF Shutting Off Burners Only (pilot stays lit) Turn control knob clockwise Clockwise to the PILOT position.
CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc. 3. Blow air through the ports/slots and holes in the burner. 4.
CLEANING AND MAINTENANCE Continued LOGS • If you remove logs for cleaning, refer to Installing Logs, page 16 through 18, to properly replace logs. • Replace log(s) if broken or chipped (dime-sized or larger). BURNER PRIMARY AIR HOLES Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.
TROUBLESHOOTING WARNING: Turn off and unplug heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE When ignitor button is pressed, 1. Ignitor electrode not conthere is no spark at ODS/pilot nected to ignitor cable 2. Ignitor cable pinched or wet 3.
TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS/pilot lights but flame goes out when control knob is released 1. Control knob not fully pressed in 2. Control knob not pressed in long enough 3. Equipment shutoff valve not fully open 4. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following: A) Low gas pressure B) Dirty or partially clogged ODS/pilot 5.
TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. Operating heater where impurities in air exist may create odors.
TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Heater shuts off in use (ODS operates) 1. Not enough fresh air is available 2. Low line pressure 1. Open window and/or door for ventilation 2. Contact local natural or propane/LP gas company 3. Clean ODS/pilot (see Cleaning and Maintenance, page 23) 3. ODS/pilot clogged Gas odor even when control knob is in OFF position is partially 1. Gas leak. See Warning statement on page 27 2. Control valve defective 1.
OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB Thermostat Sensing Bulb Continued 3. The thermostat sensing bulb may be located to the lower right front side of fireplace. Determine location of sensing bulb, but do not mount sensing bulb until step 4. If you have a masonry fireplace, see Figure 37 for location. If you have a factory-built metal fireplace, see Figure 38 for location. If your fireplace has glass doors, position sensing bulb directly behind door gap on right bottom side (see Figure 39). 4.
SPECIFICATIONS 18" Model (CGS2718PA) Btu (Variable) 16,000/27,000 Type Gas Propane/LP Ignition Piezo Manifold Pressure 8.0" W.C. Inlet Gas Pressure (in. of water) Maximum 14" Minimum* 11" Shipping Weight 27 lbs. 18" Model (CLD3018PTA) 24" Model (CGS3124PA) (SGS3124PA) 24" Model (CLD3924PTB) 18,000/30,000 Propane/LP Piezo 8.0" W.C. 16,000/31,500 Propane/LP Piezo 8.0" W.C. 20,000/39,000 Propane/LP Piezo 8.0" W.C. 14" 11" 27 lbs. 14" 11" 29lbs. 14" 11" 27 lbs.
PARTS CENTRAL These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories. Tool & Equipment Company 1348 Dixwell Avenue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Washer Equipment Co. 1715 Main Street Kansas City, MO 64108-2195 KS, MO, AR 816-842-3911 www.washerparts.com Portable Heater Parts 342 N. County Rd.
ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED WINCHESTER OAK MODELS CGS2718NA, CGS2718PA CGS3124NA, CGS3124PA SGS3124NA, SGS3124PA 4 3 2 21 1 18 19 20 11 12 13 9 8 6 22 22 10 14 5 19 7 22 20 17 32 16 15 www.desatech.
PARTS LIST VARIABLE MANUALLY-CONTROLLED WINCHESTER OAK MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. PART NUMBER KEY NO.
ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED ROYAL ENGLISH OAK MODEL CLD3924NTB, CLD3924PTB CLD3018NTA, CLD3018PTA 2 6 7 5 4 1 3 21 13 23 19 20 12 11 14 24 10 15 8 9 22 16 22 22 17 25 22 20 18 22 34 www.desatech.
PARTS LIST THERMOSTATICALLY-CONTROLLED ROYAL ENGLISH OAK MODEL This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. KEY PART NUMBER NO.
WARRANTY INFORMATION KEEP THIS WARRANTY Model _________________________________ Serial No. ______________________________ Date Purchased _________________________ Always specify model and serial numbers when communicating with the factory. We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.