Warranty

ARMSTRONG FLOORING LIMITED WARRANTY - MENARDS PRODUCTS
INSTALLATION REQUIREMENTS
Proper installation plays a key role in the performance of
Armstrong floors. For installation of vinyl tile, these basic
guidelines should be followed:
– Product Acclimation & Room Conditioning chart
guidelines in this warranty.
– If room is heated by radiant coils in the subfloor, the
TEMPERATURE OF THE FLOOR should not exceed 85°F.
– The subfloor must be level, clean, and free of wax,
grease, oil or dust.
– If necessary, patch or fill any cracks in the subfloor with
Armstrong Patch, or Armstrong Latex Underlayment.
– Use Armstrong Embossing Leveler to smooth any
texture or embossing on the old floor.
– Install over smooth, well-bonded resilient floors or over
dry concrete and wood floors with a plywood overlay.
– This limited product warranty does not cover the
installation of the product, even though Armstrong
will pay reasonable labor costs for covered repair or
replacement if your floor was professionally installed
and the floor product fails for reasons other than
installation error. Installation errors are the responsibility
of the installer. While installations not performed
according to our requirements do not void the product
warranty, damage or problems with the flooring related
to improper installation are not covered.
LIFETIME LIMITED RESIDENTIAL WARRANTY
Product Line(s): Adiamo™*, Clear Creek™*, Designer’s
Image Platinum series*, Eagle River*, Park Falls*
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong lifetime limited residential warranty for
Armstrong vinyl tile means that for the life of the floor, the
floor listed above:
• Will not wear through.**
• Will not contain manufacturing defects.
• Will not rip or tear from normal household use.***
• Will not permanently indent from normal household use.****
• Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew growth.
• The edges of the tile will not curl.
25-YEAR LIMITED RESIDENTIAL WARRANTY
Product Line(s): Designer’s Image Silver series, Edgewater
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong 25-year limited residential warranty for
Armstrong vinyl tile means that for 25 years from the date
of purchase, the floor above:
• Will not rip or tear from normal household use.
• Will not permanently indent from normal household use.***
• Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew growth.
• The edges of the tile will not curl.
In addition, for the lifetime of the floor:
• Will not wear through.**
• Will not contain manufacturing defects.
15-YEAR LIMITED RESIDENTIAL WARRANTY
Product Line(s): Artisan Retreat
™
*
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong 15-year limited residential warranty for
Armstrong vinyl plank means that for 15 years from the
date of purchase, the floor above:
• Will not rip or tear from normal household use.
• Will not permanently indent from normal household use.***
• Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew growth.
• The edges of the plank will not curl.
In addition, for the lifetime of the floor:
• Will not wear through.**
• Will not contain manufacturing defects.
10-YEAR LIMITED RESIDENTIAL WARRANTY
Product Line(s): Designer’s Image Bronze series
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong Flooring 10-year limited residential warranty for
Armstrong vinyl tile means that for 10 years from the date of
purchase, the floor above:
• Will not rip or tear from normal household use.
• Will not permanently indent from normal household use.***
• Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew growth.
• The edges of the tile will not curl.
In addition, for the lifetime of the floor:
• Will not wear through.**
• Will not contain manufacturing defects.
5-YEAR LIMITED RESIDENTIAL WARRANTY
Product Line(s): Banbury™, Peel ‘n Stick
WHAT IS COVERED AND FOR HOW LONG?
The Armstrong Flooring 5-year limited residential warranty
for Armstrong vinyl tile & planks means that for 5 years
from the date of purchase, the floor above:
• Will not rip or tear from normal household use.
• Will not permanently indent from normal household
use.***
• Will not bottom-up discolor from underlayment panels
(including lauan), as well as alkali, mold, or mildew
growth.
• The edges of the tile/plank will not curl.
In addition, for the lifetime of the floor:
• Will not wear through.**
• Will not contain manufacturing defects.
6-YEAR LIMITED LIGHT COMMERCIAL
WARRANTY
Product Line(s): Adiamo™, Clear Creek™, Designer’s
Image Platinum series, Eagle River, Park Falls
WHAT IS COVERED AND FOR HOW LONG?
For light commercial installations (example: common areas in
multi-unit dwellings and low traffic retail shops) the product
is warranted to be free from manufacturing defects for 6
years from the date of purchase. If a defect covered by this
warranty is reported to Armstrong Flooring in writing within
6 years of purchase, Armstrong Flooring will supply new
material of the same or similar grade sufficient to repair or
replace the defective material.
5-YEAR LIMITED LIGHT COMMERCIAL
WARRANTY
Product Line(s): Artisan Retreat
™
*
WHAT IS COVERED AND FOR HOW LONG?
Areas of application are homes and multifamily residences.
The product is warranted to be free from manufacturing
defects for 5 years from the date of purchase. If a defect
covered by this warranty is reported to Armstrong Flooring in
writing within 5 years of purchase, Armstrong Flooring will
supply new material of the same or similar grade sufficient to
repair or replace the defective material.
WHAT DOES 100% WATERPROOF MEAN?
When exposed to water, Artisan Retreat planks are waterproof
and will not swell, buckle or lose integrity. In the case of
standing water or flooding, Artisan Retreat flooring will not
act as a waterproofing barrier for the subfloor and/or any
surrounding structure. Any damage to the subfloor and/or
surrounding structure that is caused by standing water or
flooding is not covered by this warranty.
WHAT WILL ARMSTRONG DO IF ANY OF
THE ABOVE HAPPENS?
(For ALL residential vinyl tile limited product warranties)
If any of the above should occur within the warranty periods
specified above for each flooring product, Armstrong
Flooring will furnish comparable Armstrong flooring of
similar color, pattern, and quality, for either the repair of the
defective area or the replacement of the floor, at our option.
ALL PRODUCTS IN THIS WARRANTY
Product Acclimation
48-hours at 65°F (18°C) - 100°F (38°C)
Space Conditioning:
48-hours before installation
65°F (18°C) - 100°F (38°C)During installation
48-hours after installation
Thereafter - Normal use 55°F (13°C) - 100°F (38°C)
Product Acclimation & Room Conditioning
* See additional commercial warranty coverage for light commercial applications. ** Wear through is defined as loss of the floor design due to normal household use.
***Normal household use is defined as common daily activities in the home, excluding pet damage such as chewing, digging, clawing, etc. **** We recommend using floor protectors. As a general rule of
thumb, the heavier the item, the wider the floor protectors should be.