Warranty

ARMSTRONG FLOORING LIMITED WARRANTY - MENARDS PRODUCTS
Use Lifetime 25-Years 15-Years 10-Years 6-Years 5-Years
Residential
ADIAMO™
CLEAR CREEK™
EAGLE RIVER
PARK FALLS
DESIGNER’S IMAGE
PLATINUM SERIES
DESIGNER’S IMAGE
SILVER SERIES
EDGEWATER
ARTISAN RETREAT™ DESIGNER’S
IMAGE BRONZE
SERIES
BANBURY™
PEEL N’ STICK
Light
Commercial
ADIAMO™
CLEAR CREEK™
DESIGNER’S IMAGE
PLATINUM SERIES
EAGLE RIVER
PARK FALLS
ARTISAN RETREAT™
Limited Warranty Term Length for Applicable Products and Years
And, if your floor was professionally installed, Armstrong
Flooring will also pay reasonable labor costs for the direct
repairs or replacement. Armstrong Flooring will replace or
repair a floor discolored from mold, mildew, or alkali one
time. If the replacement or repair fails in the same manner a
second time, the flooring conditions may not be acceptable
for the installation of vinyl tile or plank.
WHAT IS NOT COVERED BY THESE
WARRANTIES?
• Damage caused by fire, flooding, or intentional abuse.
• Damage caused by vacuum cleaner beater bar, caster
wheels, and cutting from sharp objects.
• When vacuuming, we recommend using the wand
attachment on your vacuum.
• Because rolling casters can damage the floor, we do not
recommend them.
• Loss of gloss/scratching.
• If some dulling occurs over time, depending on the amount
of traffic, care, and maintenance the floor receives,
restore the shine to your high gloss floor, using Armstrong
Shinekeeper™ Floor Finish. For low gloss floors use
Armstrong Satinkeeper™ Low Gloss Floor Finish.
• Minor color, shade or texture variations between samples
or printed color photography and the actual material.
• Floors that are not graded “regular”.
• Floors that are installed in other than owner-occupied or
tenant-occupied residences. (Except products that are noted as
warranted for light commercial applications outlined here within)
• Installation-related errors or damage including improper
conditioning of jobsite and flooring materials.
• Construction damage after installation.
• Floors discolored from moisture or underlayment panels after
having been repaired or replaced by Armstrong one time.
• Floors damaged by excessive moisture from sources such
as flooding and water leakage.
• Installation defects and installations not using the
recommended Armstrong adhesives.
• Damage caused by abuse such as moving appliances
across the floor without adequate protection. When moving
appliances or heavy furniture, lay a plywood panel on your
floor and “walk” the item across it. This protects your floor
from scuffing and tears.
WHAT IS EXCLUDED FROM THESE
WARRANTIES?
• None of our installers, retailers, distributors or employees
has authority to alter the obligations, limitations,
disclaimers or exclusions under any of our warranties.
• WE EXCLUDE AND WILL NOT BE LIABLE FOR OR PAY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES UNDER
OUR WARRANTIES. By this we mean any loss, expense, or
damage other than to the flooring itself that may result from a
defect in the flooring. Our limited warranties constitute the only
express warranties for the product purchased.
• TO THE EXTENT PERMITTED BY LAW AND FOR ALL
NON-CONSUMER PRODUCT, ALL WARRANTIES OTHER
THAN OUR LIMITED WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED.
IF ANY IMPLIED WARRANTY ARISES UNDER STATE LAW,
ANY AND ALL IMPLIED WARRANTIES (INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO
THE DURATION OF THIS WRITTEN WARRANTY, TO THE
EXTENT ALLOWED BY LAW.
• SOME JURISDICTIONS DO NOT ALLOW EXCLUSION
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.
• THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM JURISDICTION TO JURISDICTION.
PLEASE SEND CORRESPONDENCE TO:
customerservice@armstrongflooring.com
NA-6094-819 Armstrong and the Armstrong logo are trademarks of AWI Licensing LLC. All other trademarks are owned by Armstrong Flooring, Inc. or its subsidiaries. © 2019 AFI Licensing LLC
WHAT SHOULD YOU DO IF YOU HAVE
A PROBLEM?
We want you to be happy with your Armstrong floor. If you’re
not, call your retail store. They can answer your questions
and, if necessary, start to process a claim. If you have
further questions, please call us at 1 800 233 3823.
WARRANTY OWNER
This warranty applies only to Professionally Installed or Do-
It-Yourself (DIY) installations by a homeowner for his or her
own residential end use. This warranty extends only to the
original end user and is not transferable.
PLEASE KEEP YOUR RECEIPT OR OBTAIN IT FROM THE
ORIGINAL PURCHASER.
Armstrong Flooring needs the flooring receipt in order to
verify date and proof of purchase to resolve any problems
that may occur. For professionally installed floors, the
original receipt for installation labor may also be required.
This warranty applies to floors purchased from Menard’s after
August 1, 2019.
* See additional commercial warranty coverage for light commercial applications. ** Wear through is defined as loss of the floor design due to normal household use.
*** We recommend using floor protectors. As a general rule of thumb, the heavier the item, the wider the floor protectors should be.