User Manual

SERIES 50 OPERATOR'S GUIDE
Road Service In U.S. and
Canada
If you require road service for any
reason in the U.S. or Canada, you may
call the 1–800– 445 –1980 customer
assistance phone number. An op erator
will assist you in determining what
type of service is required. Not all
problems are engine related and not
all problems are covered by engine
or vehicle warranties. YOU MAY
BE RESPONSIBLE FOR REPAIR
EXPENSES.
Before calling Customer Assistance,
please do the following:
□ Check coolant l evel
□ Check fuel level
□ Check DDEC fuses
□ Check for fuel leaks
□ Make sure manual shutoff valve (if
installed) on the fuel filter adaptor,
fuel processor body or fuel supply
line is open.
□ Check the oil level on the dipstick.
□ Check diagnostic codes,
refer to t he Diagnostic Code
List section in this guide.
If you call, have the following
information available:
□ Engine serial nu mber
□ Truck, bus or equipment make and
model
□ Odometer mileage (kilometers) o r
hourmeter hours
□ Truck, bus or equipment
owner/company name
Working with DDC Service
Outlets
As the owner of a Detroit Diesel
product you h ave a complete network
of over 2,000 Detroit Diesel service
outlets in the U .S. and Cana da, plus
many outlets worldwide that are
prepared to meet your parts and
service needs.
□ Service by trained personnel.
□ Sales team to help determine your
specific power requirements.
□ In many areas, emergency service
24 hours a day.
□ Comp lete parts support, including
reliabilt® remanufactured
components.
□ Product information and literature.
All information subject to change without notice. (Rev. 01/04) 131
DDC-SVC-MAN-0058 Copyright © 2004 DE TROIT DIESEL CORPORATION