User's Instructions

9-1
Chapter 9 SERVICE AND TROUBLESHOOTING
All information in this guide applies to ST, U/S, and EX unless otherwise stated.
Service
Do not attempt to disassemble the holster or electrical cable; doing so will void the product warranty. No
user-serviceable parts are located inside the holsters. Refer servicing to qualified personnel or contact
customer service through one of the phone numbers listed at the end of this chapter.
Table 7. Mammotome revolve Dual Vacuum-Assisted Biopsy System Components Troubleshooting Tips
Symptom
Possible Cause
Corrective Action
System is unresponsive.
Holster error.
• Detach the Holster. The system should display
the “Attach Holster” prompt.
• If biopsy is underway, collect samples from the
old probe, remove it, and install a new probe.
Probe error.
• Detach probe. The system should display the
“Attach Probe” prompt.
• If biopsy is underway, collect samples from the
old probe.
• Attach a new probe to the holster and re-
initialize the system.
System error.
• Shut down the system using the on/off button
on the front of the CM.
• If the on/off button is unresponsive, shut down
the system using the switch on the rear of the
CM.
• Remove the probe from the holster (collect the
samples if biopsy is underway).
• Disconnect the holster from the CM.
• Reconnect the holster to the CM.
• Install a new probe on the holster.
• Restart the system.
Probe attachment is difficult.
The probe is being
loaded onto the
holster at an angle.
• Keep the probe parallel to the holster (along
the long axis) when attaching it.