User's Manual

TEL: [phone] FAX: [phone]
Add: 15F, No.81,Sec.1, Hsin Tai Wu Rd.,Hsi-Chih 221, Taipei Hsien, Taiwan
DEXATEK TECHNOLOGY LTD.,
TEL: [phone] FAX: [phone]
FAQ
QUESTION ANSWER
CanIchangepassword?
YES,pleasegotosettings/Accountsettings.Youcanchange
password
IfIforgetpassword,howcanIdo?
Logininpagebelowside,youcansee”Forgotyourpassword”
pushitandfillinyourmailaddress.Theserversystemwill
sendnewpasswordtoyoumailaccount
WherecanfinddevicePinCode? Pleaseseemanualordevice,youwillfind6numberPinCode
WhyIcan’taddperipherals?
pleaseremovetheAPPformbackgroundandtryagain.Ifstill
can’taddperipheralspleasedeletetheapplicationandinstall
again.
WhyIneedallowappaccessyourlocation?
Pleaseallowit.Becausesomefunctionneeduseit.Ifyou
don’tallowuselocation,itwillcausesoftwareabnormal.
WhyIneedopenBluetooth?
BecauseweuseBluetoothtosetupWiFiandwewillhave
standalonemodeusethesameAPPinthefuture
Whymygatewaycan’tconnecttoWiFirouter PleaseclosetoWiFirouterandtryagain
Ifmyhousingisbiggesthowcancontroldistantdevice
Youcanbuymoregatewaytocontrolitorplacethegateway
atthecenterofyouhome.
CanIcontroltheperipheralswhenIleavemyhome? YES,youcanuse3/4GorWiFitocontrolit.
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