User's Manual

Dexcom G5x System User Guide
Sensor Glucose Alarm and Alerts
210
11.2 Safety Statements
The Alarm and Alerts were designed to keep you safe, helping you avoid
severe lows and highs or missing your readings. The following safety
statements help ensure you get your Alerts and Alarm.
Warning
Do:
Verify that your smart device’s internal settings let you receive Alarm
and Alerts.
To receive Alarm/Alerts you must:
1. Make sure Dexcom G5 Mobile app Notifications are turned
on in your smart device settings
2. Verify app hasn’t been shut down
3. Turn Bluetooth on
4. Turn off Do Not Disturb (if available on your smart device)
5. Restart app after device is restarted
6. Set Volume at a level you can hear
7. Do not close app, always run app in the background
8. Make sure accessory devices do not override your smart device
settings
Why: The app cannot override your smart device’s internal settings. Also,
accessory devices (like a smart watch or other wearable smart devices)
might override your smart device’s Alarm, Alerts, and notification settings.
Consequences: If your settings are incorrect, you might miss a severe
low or high glucose Alarm or Alerts.
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