User's Manual

Dexcom G5x System User Guide
Warranty: The Fine Print
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1. Defects or damage resulting from accident, misuse, abuse, neglect,
unusual physical, electrical or electromechanical stress, modification
of any part of the product, or cosmetic damage.
2. Equipment with the ID number removed or made illegible.
3. All surfaces and other externally exposed parts that are scratched or
damaged due to normal use.
4. Malfunctions resulting from the use of the transmitter in conjunction
with accessories, ancillary products, and peripheral equipment,
whether hardware or software, not furnished or approved by Dexcom.
5. Defects or damage from improper testing, operation, maintenance,
installation, or adjustment.
6. Installation, maintenance, and service of products or services other
than the CGM system (which may be subject to a separate limited
warranty), whether provided by Dexcom or any other party; this
includes your cell phone or smart device and your connection to the
Internet.
7. Equipment which has been taken apart physically or which has had
any of its software accessed in any unauthorized manner.
8. Water damage to transmitter.
a. Beyond specifications listed in G5 Mobile’s user guide.
b. Your options to get the user guide:
i. Download or view: dexcom.com/guides
ii. Online request form to receive free printed copy:
dexcom.com/guides
iii. Request a free copy by mail
iv. Request a free copy by phone:
Toll free: 1.888.738.3646
Toll call: 1.858.200.0200
v. Located on dexcom.com.
13.4 Dexcom’s Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to
purchaser, any defective G5x transmitter.
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