User's Manual

Dexcom G5x System User Guide
Troubleshooting
345
Hardware Error
Device
What you see
Problem
What you do
Receiver
Won’t turn on:
Battery dead.
See Chapter 4.
Charge
receiver using
electrical outlet, not
computer/laptop.
Full charge may take up
to five hours.
Receiver
After full
charge
session:
Won’t turn on.
See Chapter 4.
Reset
receiver .
Connect
receiver to
charger .
Insert end of paper clip
into small circular hole
on receiver’s back.
Push down on paper
clip.
Receiver will vibrate.
Processing screen
appears.
Charge
receiver .
Receiver
Receiver low
battery.
See Chapter 4.
Charge
receiver .
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