User's Manual

G5x System User Guide
Sharing is Caring
369
replace G5x and requires Share to be turned “On” to communicate glucose
information to the Follower.
You cannot use Dexcom Share to make treatment decisions, such as how
much insulin to take. Dexcom Share does not replace a BG meter. Always use
the values from a BG meter for treatment decisions.
BG values may differ from the sensor glucose information. Using the sensor
glucose information for treatment decisions could lead to low or high BG
values.
Precautions
Do not use Dexcom Share as the main source of CGM glucose trend
information. Use the Dexcom receiver as the main device to track sensor
glucose information, notifications and Alarms.
At times, the patient will be unable to share data using Dexcom Share , and
the Follower might miss helping the patient in the event of low or high BG
values. Do not rely solely on the Follower to notify the patient of low or high
glucose events or other important information. At times, the Follower may not
receive data, and the patient will not be notified of this fact.
When using Dexcom Share , make sure Share is turned “On.” If not, the
patient will be unable to share data, and the Follower might miss helping the
patient in the event of low or high BG values. If the patient’s smart device
does not have a connection or loses the connection, the patient will be unable
to share data, and the Follower might miss helping the patient in the event of
low or high BG values.
Do not use Dexcom Share unless both the patient’s and Follower’s smart
devices have active Internet connections in order to share data. If either the
patient or the Follower does not have a connection, loses their connection,
turns off the connection (“Airplane Mode”) or if the smart device is in Do Not
Disturb mode, the patient will be unable to share data and the Follower might
miss helping the patient in the event of low or high BG values. To check this,
make sure that the Follower’s smart device can receive text messages. Follow
notifications and text messages work by a similar process.
Make sure the patient’s and Follower’s smart devices have charged batteries
or are connected to electrical outlets. If the smart device shuts down due to
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