User's Manual

Dexcom G5x System User Guide
37
Chapter 3
Getting Started:
Risks and Benefits
When using any medical device, there are risks and benefits. In this chapter,
you’ll learn what they are so you can better understand the pros and cons of
CGM and the G5x.
First, let’s review some possible risks.
3.1 Risks
There are some risks with using real-time CGM.
Not Receiving Alarm/Alerts
If you aren’t getting your CGM Alarm/Alerts, you run the risk of not knowing
you are having a severe glucose low or high.
Some hardware issues preventing Alarm/Alerts:
• Alert function is turned off
• Transmitter or display device is out of range
• Display device isn’t showing sensor glucose readings
• Display device battery is dead
• Unable to hear Alarm/Alerts or feel vibration
• Speaker or vibration motor not working
• App not running in the background
• Smart device is on Do Not Disturb or Silent Mode
See Troubleshooting in Chapter 18 or recommended settings in Chapter 11
for more information.
Different Devices May Give Different Numbers
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