User's Manual

G5x System User Guide
Sharing is Caring
381
Status tab
What it is
The Share icon is dark gray with a red circle when
Dexcom
Share is not working.
The Sharer should tap on the dark gray
Share icon
when
Share is not working to get further information
about the error.
The Share icon is light gray when Dexcom Share has
not been activated.
The Sharer should tap the light gray icon to get started
using Dexcom
Share .
When a device or connection is not working, Dexcom Share will not work. The
Sharer will not be able to send sensor glucose readings and data to
Follower(s).
Troubleshooting Status Issues
The Dexcom Share status bar is a useful tool. It can help identify if there is a
problem and Dexcom Share is not working. The following table provides
troubleshooting tips for the Share status bar.
1
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