User's Manual

G5x System User Guide

Sharing is Caring

383

What you see

What it means

What you do

Issue with:

• Sharer’s

CGM data

• Sharer’s

smart device

The Sharer should:

• Verify there is a

glucose value on the

smart device

• Be sure the

transmitter is in range

of the smart device

• Tap on blue

“?”

learn more about how

to troubleshoot this

issue

• Allow up to 10

minutes for their

status to turn green

and a green check

mark to appear

If the Sharer continues to see

this, the Sharer should turn

off

and then turn it

back on.

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