User's Manual

G5x System User Guide
Sharing is Caring
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Sharing Checklist
To share, make sure:
•
Your smart device works with the G5 Mobile app
o
To see a list of supported smart devices and operating
systems, go to: dexcom.com/compatibility
•
The app is open or running in the background
•
Your smart device has an active Internet connection (Wi-Fi, 3G, 4G,
LTE)
o
Check to see if the Internet connection is working by trying to
open a web page on the smart device
•
If on a phone call using your smart device, your CGM information may
not upload into the Share Cloud while on your call
•
Airplane Mode is turned off
•
Do Not Disturb is turned off
•
Smart device sound is on in order to hear notifications
•
Smart device is sufficiently charged or charging
•
Smart device is within 20 feet of the transmitter
•
Smart device has 35 MB of available memory
•
Refer to the smart device user manual for further instructions.
Tips
•
Read the G5x user guide before using the Dexcom Share feature
•
Always confirm information with a BG meter before you make
treatment decisions
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