User's Manual
Table Of Contents
- Chapter 1
- Beginning Your Dexcom G5® Mobile Continuous Glucose Monitoring (CGM) System Journey
- Chapter 2
- Indications for Use and Safety Statement
- Chapter 3
- Risks and Benefits
- Chapter 4
- What’s the G5 Mobile?
- Chapter 5
- Set Up Your Display Devices
- Chapter 6
- Starting a Sensor Session: Inserting Sensor, AttachingTransmitter, and Starting Your Session
- Chapter 7
- Calibration
- Chapter 8
- Ending Your Sensor Session and Transmitter Session
- Chapter 9
- Home Screen, Rate of Change Arrows, and Errors
- Chapter 10
- Daily Events Affect Your Glucose Trends and Patterns
- Chapter 11
- Sensor Glucose Alarm and Alerts
- Chapter 12
- On the Go With G5: Customizing Your Alarm and Alerts
- EVERYTHING ELSE G5
- Chapter 13
- Warranty: The Fine Print
- Chapter 14
- How to Take Care of Your G5 Mobile
- Chapter 15
- On the Go With G5 Mobile: Getting Through Security
- Chapter 16
- Need Help? You’re Not Alone!
- Chapter 17
- Technical Information
- Chapter 18
- Troubleshooting
- Chapter 19
- Symbols on Package Labels
- SHARING IS CARING
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
167
Smart Device:
In App
own and display sensor glucose
readings again.
If prompt stays for three hours:
Contact Technical Support (see
Chapter 16.1).
Receiver
Transmitter and Sensor Not Communicating
Smart Device:
Lock Screen
N/A
Wait three hours while the
transmitter tries to fix the error.
Do not enter calibrations during this
time.
Make sure your transmitter is
properly inserted into the sensor
pod.
If not corrected:
•
Contact Technical Support
(see Chapter 16.1)
•
Remove sensor
•
Insert new sensor
Smart Device:
In App
Receiver
Calibration Required
Smart Device:
Lock Screen
Error in calibrating.
Verify you did not enter a BG