User's Manual

Dexcom G5 Mobile System User Guide
Set up Your Display Devices
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Precaution
Don’t:
Never mix G5 Mobile’s transmitter or receiver with Dexcom G4
PLATINUM’s transmitter or receiver.
Why:
The G5 Mobile’s transmitter and receiver are not compatible with the
Dexcom G4 PLATINUM CGM System’s transmitter and receiver. The G5
Mobile won’t work if you mix receiver and transmitter components from
different generations.
Consequences:
Missing a severe low (hypoglycemia) or high
(hyperglycemia) event.
5.3 Why Different Monitoring Methods?
Your convenience!
By offering two separate monitoring systems, the app or receiver, you can
choose to monitor your glucose levels in the handiest method at that moment.
Forgot your receiver at home? Use your smart device! Battery died on your
smart device? Smart device memory full? Your receiver has you covered!
With the exception of Dexcom
Share , the primary difference between the two
monitoring systems is not the data itself, but how it’s presented.
The next section walks you through the initial setup for the app. To set up the
receiver, go to Chapter 5.5. If you want to use both the G5 Mobile app and the
receiver, you need to set up each individually.
Once you have completed the initial setup, you’re one step closer to beginning
your sensor session!
5.4 G5 Mobile App
Before starting your first sensor session, pick the smart device you want to
use. As mentioned in the previous chapter, you can use the receiver with one
smart device during a session; however, you can’t use multiple smart devices
during the same session.
While your smart device can have the app installed, part of your initial setup is
entering the transmitter’s serial number (SN). If by accident you enter the SN