User's Manual

59
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Symptom Action Page
Power turns automatically o.
This is normal and due to the Auto Power O function. If necessary, set the parameter of the Auto
Power O function.
If you don’t need the power to turn o automatically, turn the “AUTO OFF” setting “Disable".
55
The instrument does not turn on.
Is the AC adaptor/power cord correctly connected to an AC outlet and to the VIVO S7/S3?
NOTE
Do not use any AC adaptor or power cord other than the ones included. Doing so will cause
malfunctions.
16
Could you have turned the power on again immediately after turning the power o?
Allow an interval of at least ve seconds before turning the power on again.
-
No sound from the VIVO S7/S3.
Did you switch the VIVO S7/S3 on? 19
Could the [VOLUME] knob be turned down? Select a higher setting. -
Could the part volume settings have been minimized?
Check the “LEVEL” setting of each part.
48
The volume level of the instrument is too low when
it is connected to an amplier.
Could you be using a connection cable that contains a resistor?
Use a connection cable that doesn’t contain a resistor.
Could the volume of external amplier down?
-
Insucient volume from a device connected to the
VIVO S7/S3’s INPUT jack.
Could you be using a connection cable that contains a built-in resistor? Use a connection cable that
does not contain a resistor.
-
Could the AUDIO IN Level be down? Select a higher setting. 53
The keyboard volume is lower than the Song
playback volume.
The volume level for the keyboard performance is set too low. Adjust the volume balance to increase
the keyboard volume via the Song Control Menu.
34
The pitch of the instrument is incorrect.
Is the “Tuning” or "Temperament" setting appropriate? Check the parameters. 52
Did you transpose the instrument? 49
Is the"Wheel 1" or "Wheel 2" in the rest position? -
A “buzz” is heard from the external amplier.
Is the external amplier or other device used with the VIVO S7/S3 connected to a dierent AC power
outlet?
Connect the amplier or other device to the same AC outlet as the VIVO S7/S3.
-
The noise may be due to interference caused by the use of a mobile phone in close proximity to the
instrument.
Turn o the mobile phone, or use it further away from the instrument.
-
After connecting theVIVO S7/S3’s USB COMPUTER
port to your computer, the VIVO S7/S3 doesn’t
receive MIDI messages.
The VIVO S7/S3 may be receiving on a MIDI channel on which the MIDI controller doesn’t transmit.
Correct the MIDI controller’s transmit channel.
54
Unable to read from/write to USB Memory.
Check the format of your USB Memory. The VIVO S7/S3 can use USB Memory that has been formatted
as FAT. If your USB Memory was formatted using any other method, please re-format it as MS-DOS FAT.
-
Can’t save to USB Memory.
Could the USB Memory be write protected? -
Is there sucient free space on the USB Memory? -
Audio recording won’t start or stops unexpectedly. Is there sucient free space on the USB Memory? -
The songs won’t play.
The le type of the song is not one of the le types that the VIVO S7/S3 can play. 34
It may be that the song data is damaged. -
This "dexi-piano-xx" model name does not appear in
the Bluetooth device list of your mobile device.
• Is the "Visible" parameter of VIVO S7/S3 set "On". -
The music data played back by the mobile device
cannot be heard through VIVO S7/S3.
• It was initiated the pairing function between this unit and the mobile device?
• Delete the registration from the list of your mobile device and establish pairing once again.
-
Troubleshooting
22