Use and Care Manual

ManualsBrandsDexpan ManualsBuilding materialsExpansive Demolition Grout for Concrete Rock Breaking and Removal 44 lb. Bucket Type 1 (77F 104F)

Page 13

Warranty

Visit us at www.Dexpan.com

Non

Explosive Controlled Demolition Agent

By providing silent expansive cracking

For Demolition, Reinforced Concrete Cutting, Excavating,

Rock Breaking, Stone Quarrying, Mining and More …

Limited Warranty

 For best results, drilling and mixing are critical to Dexpan®.

First time users are highly recommended to call our FREE technical

support group before use (Tel: 575-528-5454).

 All products of Archer Company USA (DBA Dexpan USA) are

warranted to be free from defects in materials or workmanship for

one year from the date of purchase.

 Within this period, Archer (Dexpan) will, at its sole option, replace

any products that fail in proper and normal use. Such replacement

will be made at no charge to the customer, provided that the customer

shall be responsible for any transportation cost.

 This warranty does not cover failures due to abuse, misuse, accident,

or unauthorized alterations. Always follow safety precautions and

usage instruction on our website.

 Written description of problem and supporting job photos are

necessary to warrant this claimer.

Disclaimer

 Dexpan® may be used to break concrete including reinforced

concrete, rocks including limestone, granite, marble, onyx, and

flagstone. Call before you try on other material. (i.e. porous or

decomposed rocks.)

 Breakage or cracks vary due to drilling pattern done by customer.

Archer (Dexpan) is not responsible for any unexpected results.

 Cracking Time is not guaranteed. Allow at least 24 hours for

complete set time. Archer (Dexpan) is not responsible for any job

delay lost.

Procedure for Claims under Limited Warranty

Archer (Dexpan) will help customer to resolve the problem:

 In the event Dexpan® does not work, allow an extra 48 hours. If it

fails after 48 hours, contact technical support before you try other

means. Do not remove Dexpan® from holes. This may void the

warranty if the Dexpan® is removed.

 Take photos showing job was done according to proper procedures. A

written description showing purpose of the job, dimensions, drilling

patterns, depth of holes, water mixing rate, weather and temperature.

Both description and job photos are necessary to obtain warranty

service.

 Archer (Dexpan) gives customer an analysis report showing what

could be the problem. Onsite technical support may be requested for

larger projects.

 Archer (Dexpan) will honor this warranty based on the evidence

provided and approval.

Video 1: What is Dexpan? Video 2: How to use Dexpan?