Specifications

PA/4000 User’s Manual
Section 10, Troubleshooting
Page 13
Possible Cause: Conveyor line-speed too fast
ACTION: Conveyor line speed must to slowed to a speed that falls within the
printing capability of the print engine.
Possible Cause: Photosensor distance is too long
ACTION: 1. Move the photosensor closer to the print engine peel blade.
2. Measure the distance from the peel blade to the photosensor.
3. Adjust the sensing distance of the photosensor by turning its
potentiometer clockwise.
4. Carefully re-examine the above operation before running the
conveyor.
Possible Cause: Intermittent product detection
ACTION: 1. Check the cable connection between the photosensor and
connection J2 on the back of the print engine.
2. Clean the photosensor lens with a soft-tipped swab and
isopropyl alcohol.
3. Adjust and direct the Photosensor 1 at the product.
4. Adjust the sensing distance of the photosensor with the
potentiometer on the back of the photosensor.
Possible Cause: Print speed set too slow.
ACTION: Increase the print speed of your print engine.
Problem: PA/4000 feeds label correctly, but will not tamp.
Possible Cause: Cutter cable from applicator board to J11 on the circuit
board is not connected in the correct orientation.
ACTION: Make sure cables are connected as shown: