User guide

PAGE 15
Technical Support Options
Free Telephone Support
818-357-5165
(long distance rates may apply)
Mon - Fri, 8 - 4:30 PST
http://www.diamondmm.com
Diamond Technical Support staf
f is here to help resolve any issues
that you may be experiencing with the installation of the Diamond
sound card. Prior to contacting technical support please make sure
you have the following information available.
1. Model #: (Printed on the bar code, located on the box)
2. Installation CD V ersion: (printed on the CD label)
3. The version of W
indows that your system is running.
4. The manufacturer and model # of your computer.
5.
CPU type and speed (example: Intel Pentium4 2.4GHZ)
6. A complete description of the problem that you are
experiencing including any steps that you have taken to try
to resolve the issue.
Technical Support