User guide

Appendix e: Troubleshooting 37
To display information for a card in your system:
1 Quit Pro Tools if it is running.
2 Locate and double-click the DigiTest icon on
your hard drive.
3 Click the Slot Info tab.
4 Choose a card slot from the pop-up menu.
Updating Audio Peripheral Firmware
with DigiTest
If firmware updates are available for any of your
Pro Tools|HD audio interfaces (HD I/O, HD
OMNI, HD MADI, 192 I/O, 192 Digital I/O,
96 I/O, or 96i I/O), you can use DigiTest to per-
form the update. Within DigiTest, the Firmware
Update page tells you the firmware version for
the selected peripheral and lets you update to a
newer version, if necessary.
To update the firmware in a Pro Tools|HD audio
interface:
1 Quit Pro Tools if it is running.
2 Locate and double-click the DigiTest applica-
tion on your hard drive.
3 Click the Audio I/O Firmware tab.
4 Select the card slot from the pop-up menu. If
any Pro Tools audio interfaces are connected to
the card, the Primary or Secondary options be-
come available in the Device Selection section of
the Audio I/O Firmware page.
If any connected interfaces are not recognized,
check the connections and power to each inter-
face and click Re-Scan.
5 Under Device Selection, select one of the fol-
lowing options for the corresponding connected
audio interface and to view the firmware version
for the corresponding interface. (The firmware
version is displayed just below the Device Selec-
tion section of the Firmware page):
• Connector 1, Primary
• Connector 1, Secondary
• Connector 2, Primary
• Connector 2, Secondary
6 If the firmware version is not current, click
Begin Update to update the firmware for the se-
lected audio interface.
The status of the firmware update process is dis-
played in the status area at the bottom of the
Firmware page.
7 After the update process is complete, click Quit
to close DigiTest.
DigiTest, Audio I/O Firmware page