User guide

Appendix F: Troubleshooting 99
If you have a large number of cards or audio in-
terfaces, it may take a while for the DigiTest win-
dow to appear, as DigiTest scans for all cards and
interfaces connected to the system.
4 Select the cards in your system you want to
test by selecting Test in the left hand column for
each card.
5 Click Run.
If cards are not installed in the proper order,
DigiTest will display error codes in the Status
box of each card identified as being misconfig-
ured.
The more cards and audio interfaces in your sys-
tem, the longer the test will take.
6 When prompted, power cycle all Pro Tools pe-
ripherals in your system. Click Continue.
7 To test the interfaces connected to your sys-
tem, check “Test I/O Box.”
8 When the test is finished, you can view the
test results by doing one of the following:
• Click the Get Results button next to a card
name.
• Click the Results tab and choose a card slot
from the pop-up menu.
9 In the Results page of the DigiTest window,
click Show Failures Only to display failed tests for
the selected card, or click Show All Results to dis-
play all test results for the selected card.
10 Click Quit to close DigiTest.
11 Restart your computer.
Errors and Undetected Cards
Complete the steps below if any of the following
occur:
 DigiTest fails to launch.
 An error message has been displayed for a card
in DigiTest.
 A supported card is installed but not automat-
ically detected during DigiTest.
DigiTest main test window
The order in which cards are listed within
DigiTest may not match the actual slot loca-
tions of cards installed in your computer or
expansion chassis. This is normal, and does
not affect DigiTest operations in any way.
LEDs on your digital interfaces may light up
during this test. This is normal.
For descriptions of error codes, see “DigiTest
Error Codes” on page 100