Operating instructions

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Table Of Contents

Summary of content (164 pages)

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Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH200+ Series For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
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Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1. 2. 3. 4. 5. 6. 7.
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Service Use 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. 19.
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General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked. 5.
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Features • H.
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TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Control. . . . . . . . .
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Sequential Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Auto Sequence with Front Panel and Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 CAMERA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 CONFIGURING MOTION . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Saving Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Converting video files to AVI . . . . . . . . . . . . . . . . . .
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Installing the BDVRViewer App on your Blackberry . . . . . . . . . . . . . . . . Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B: Setting up Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C: Digimerge Auto Port Forwarding Wizard . . . . . . . . . . . . . . Appendix D: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix E: Setting Up Mobile Access. . . . . . . . . . . . . . . . . . . . .
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GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH+ DIGITAL VIDEO RECORDER POWER SUPPLY OCTOPUS CABLE [16-CHANNEL ETHERNET CABLEONLY] MOUSE REMOTE CONTROL INSTRUCTION MANUAL, QUICKSTART GUIDE, & SOFTWARE CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
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BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel (4/8-channel models). OR a. 16-CHANNEL MODELS ONLY: Connect the single end of the octopus cable to the VIDEO IN1-16 port (see figure 1.1). Figure 1.0 Connect BNC cameras to the system b. Connect BNC cameras to the octopus cable. 2. Connect a monitor a. Connect a VGA cable (not included) from the VGA port on the rear panel to the VGA port on your monitor. Figure 1.1 Octopus cable port (16-channel only) OR a.
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FRONT PANEL 1 2 3 10 4 11 6 5 12 13 14 7 8 9 15 Figure 1.5 Front panel (8-channel model shown) 1. Channel buttons: Press to view channels individually in full-screen. 2. : Press to increase values in menu options. 3. : Press to switch between full-screen single channel, quad, and split-screen display views. 4. : Press to confirm menu options. 5. / 6.
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Front Panel Front Panel (cont’d.) 1 2 3 10 4 11 12 6 5 13 14 7 8 9 15 Figure 1.6 Front panel (8-channel model shown) 10. : Press to decrease values in menu options. 11. : Press to open/close the Time Search menu. 12. : Press to open/close the Backup menu. 13. MENU/ESC: Press to open/close the Main Menu; press to close menu windows. 14. /: Press to perform the following: • Live viewing: Open the Log menu • Playback: Stop playback • Menu: Move cursor down 15.
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REAR PANEL 1 2 3 8 9 4 5 6 7 10 11 12 Figure 1.7 Rear panel (8-channel model shown) 1. CAMERA IN: Camera input ports for BNC cameras (4/8-channel); VIDEO IN 1-16: Port for octopus cable (16-channel models only—see figure 1.8) 2. VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor or DVR. 3. AUDIO IN: One 3.5" RCA port (mono) for recording audio from an audio capable camera (not included). 4. VGA: VGA port to connect the system to a VGA monitor. 5.
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REMOTE CONTROL 1 POWER: Press to power the system ON/OFF (password required). 2. Navigation/Menu: 1 • S: Press to move cursor up • T: Press to move cursor down 8 9 2 • W: Press to move cursor left • X: Press to move cursor right 10 • MENU: Press to open the Main Menu 3. : Press to switch between single channel full-screen, quad, and split-screen displays. 3 4 : Press to confirm menu options/selections. 4. 5.
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MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the rear panel—DO NOT connect the mouse to the USB port on the front panel. The USB port on the front panel is strictly intended for data transfer. 1 2 3 1. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen; double-click again to return to the split-screen display mode.
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USING THE SYSTEM The default system password is 000000 To power the system ON/OFF: 1. Connect the power cable to the port on the rear panel. 2. Press the POWER button on the front panel or remote control. NOTE: You need to press the Power button for initial startup only. The system will load the live viewing screen on subsequent resets. NOTE: You will need to input your system password to power off the system. Quick Setup By default, the system has Quick Setup disabled.
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Using the System Using Quick Setup (cont’d.) 4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you select RATE, the video quality and frames per second will be at the lowest possible setting. This will reduce overall video quality, but will maximize the available hard drive space. Adjust this setting to best suit your recording environment and security needs. For details on configuring recording options, see “RECORD” on page 28.
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Using the System On-Screen Display The system shows the following for all display views: 1 2 3 6 4 7 5 8 Figure 4.0 Main system display 1. Recording: "REC" indicates that continuous recording is enabled on at least one channel. NOTE: If REC does not appear on the onscreen display the system is NOT RECORDING. 2. Display: Show live video and playback in single channel full-screen, quad, and split-screen configurations. 3.
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Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). 1 1. Quick Function Keys: • • : Time Search :Window Positioning • Log • Spot Out 2.
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Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. 1 1. Navigation/Menu: • S: Move cursor up • T: Move cursor down • W: Move cursor left • X: Move cursor right • ZOOM: Click to open/close the Zoom windows. Click zoom then click + / - to increase 2X, 4X.
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Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. NOTE: All recording must be stopped on the system in order to set the time. Figure 5.0 Time menu To set the date and time: button 1. Stop recording on the system by pressing / on the front panel, or pressing the on the remote control and enter your 6-digit system password (by default, 000000). NOTE: If using the mouse, right-click and then click on the Virtual Remote. 2.
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Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Full-Screen Quad Split-Screen 1 Split-Screen 2 (16-channel models only) Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s). To reposition the display channels: 1.
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Using the System Zoom Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom: 1. From live viewing, press the number buttons on the front panel or remote control to select a channel to view in full-screen. NOTE: The zoom function will not work if the main display screen is in quad or split-screen configurations. 2. Press the ENTER button. The OSD disappears. A black frame appears in the center of the screen.
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RECORDING By default, the system is set to immediately record at startup from connected cameras— continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time. Continuous Recording By default, all camera channels are enabled with continuous recording.
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Recording Motion Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera, that camera will only record when a motion event is triggered. The camera enabled with Motion Detection will have a WHITE number on the OSD (see figure 8.1). 1 2 3 4 • In this example, motion detection was assigned to camera 4, so the channel number is WHITE • Continuous Recording remains on channels 1~3 Figure 8.
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Recording Alarm When an alarm is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu>Alarm). For details, see “EVENT” on page 30. NOTE: Press the CANCEL/ESC button on the remote control, front panel, or Virtual Remote to clear the alarm icon. Video Loss If a camera is disconnected or is damaged, the video loss icon will appear for the affected channel. The channel number will turn WHITE.
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Step 2 of 3 (OPTIONAL): Configure motion detection areas By default, the entire channel area is selected for motion recording. Follow the steps below to customize the area of the channel that you wish to enable motion recording. ). 1. From the main menu, click CAMERA ( 2. From the camera section tab, click on the camera that has motion enabled. Select camera 3. Beside MOTION GRID, use the buttons to select all, or select a certain portion of the screen that will detect motion.
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Step 3 of 3: Configuring Motion Recording frame rates You can configure the recording frame rate when the system detects motion. For example, you may want the system to record in a higher frame rate (30FPS) during motion recording. 1. From the Main Menu, click EVENT ( ). 2. Configure the following beside the channel that has motion enabled: • MOTION: Select the frame rate the system will record at when it detects motion (i.
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Recording 2. Click to save your settings. CONTI. is set to 30F/S. This means Channel 2 will record at 30 FPS during continuous recording. Motion is set to ON. This means the system will start motion recording when the system detects motion. Step 2 of 2 : Configure Motion Recording frame rates 1. From the Main Menu, click EVENT ( ). 2. Configure the following beside the channel that has motion enabled: • MOTION: Select the frame rate the system will record at when it detects motion (i.
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Recording Schedule Recording Schedule Recording can be set manually or at startup. Schedule Recording features customizable recording parameters that you assign to each camera. ATTENTION: Schedule Recording takes priority over all other recording modes. Figure 8.3 Schedule Recording screen The Schedule recording icon— —indicates schedule recording is enabled. If you do not see the icon, schedule recording is NOT ENABLED. For details on setting a recording schedule, see “SCHEDULE” on page 28.
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Playback PLAYBACK View recorded video on the system through playback mode. Figure 9.0 Playback display view To begin playback: 1. Press the WX button on the remote control. The system will play the last few minutes of the most recently recorded video. 2.
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Search SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the button on the front panel or remote control Figure 10.0 Time Search menu To search for recorded video: 1. Press WX to select the month. 2. PressT to move the cursor to the calendar. The date is highlighted with a black square. 3. Press STWX to select dates with either Alarm, Motion, or Normal recordings and press the ENTER button. The detailed Time Search menu opens.
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Using the Main Menu USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control 1 5 2 6 3 7 4 8 Figure 11.0 System Main Menu 1. DISPLAY: Adjust OSD borders, camera titles, colors, split-screen configuration, and Auto Sequence settings. 2. CAMERA: Adjust brightness, color, contrast, title, PTZ settings, and enable/disable convert. 3. RECORD: Enable/disable recording for each camera, configure the recording quality, frame rate, and motion. 4.
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Using the Main Menu DISPLAY Sequential Setup Use the Display menu to configure the OSD and Auto Sequence settings. Configure Sequential Setup (Auto Sequence) settings. Figure 12.0 Display menu To change display settings: 1. Select the DISPLAY SETUP tab, and configure the following: • STATUS BAR: Select to Show or Hide the status bar on the OSD. • CAMERA: Select to show the CAMERA NO. or the CAMERA TITLE or both.
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Using the Main Menu CAMERA Configure various camera settings, such as brightness, contrast, title, and covert. 3. Repeat for other camera connected to the system. 4. Press ENTER to save your settings. Press CANCEL/ESC to close remaining menu windows. CONFIGURING MOTION Configure the motion grid and motion sensitivity for specific channels. NOTE: If motion detection is applied to a camera, the system will record from that camera only when motion is detected. Figure 13.
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Using the Main Menu RECORD SCHEDULE Configure recording parameters for each channel. Set four recording modes in a daily or weekly schedule. NOTE: Daily has priority over a Weekly schedule. Figure 15.0 Record menu To configure recording settings: 1. Press ST to select a camera you wish to configure. 2. Press WX to select an option and the press + / - to configure the following: • CONTI.
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Using the Main Menu 5. Press the ENTER button to save your settings. The Schedule sub-menu closes. The assigned mode appears in the main Schedule window. 6. Press CANCEL/ESC to close remaining menu windows. 7. To enable the recording schedule, press / on the front panel or on the Virtual Remote. Figure 16.
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EVENT Configure recording parameters for motion and alarm recording. DEVICE Configure post-recording time, Alarm Out, Alarm Buzzer, and alarm input settings. NOTE: An external alarm device is not included with the system. Figure 17.2 Device menu You must stop the system from recording before you can adjust the settings in the Device menu. Figure 17.0 Event menu To configure Motion & Alarm settings: 1. Select the channel that you wish to configure. 2.
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Using the Main Menu The ALARM tab The ALARM tab allows you to configure the system Alarm Buzzer and Alarm Input type on each channel (i.e. N.O and N.C (normally open and normally closed) settings)). Alarm recording will take priority over continuous recording, even if a camera is disabled in standard recording parameters. TIP! If an alarm is triggered on the system, press the Cancel/ESC button to cancel the buzzer (if enabled). Cancelling the buzzer will not stop recording. Figure 17.3 Alarm menu 1.
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Using the Main Menu NETWORK EMAIL Configure network and DDNS options. Configure settings for email notification of events on the system. Figure 18.1 Email menu Figure 18.0 Network menu (IP setup) To configure IP Setup: 1. Connect an Ethernet cable to the LAN port on the rear panel of the system. 2. Disconnect the power cable and let the system power down for a few moments. Reconnect the power cable. The system automatically powers on. 3. Under CONFIG, select STATIC or DHCP.
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Using the Main Menu DDNS MISC Configure Digimerge DDNS settings. Configure additional network settings. NOTE: You must register for the FREE Digimerge DDNS service prior to configuring DDNS settings. Figure 18.3 MISC menu Figure 18.2 DDNS menu To configure DDNS settings: 1. Under USE, select DIGIMERGE or OFF. 2. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith.digimerge.
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Using the Main Menu SYSTEM Configure System settings. • PASSWORD: Select ON/OFF. If ON, the system will prompt you for a password when opening the main menu NOTE: You must set the Password to "ON" in order to use the Auto Lock. • FACTORY DEFAULT: Select START and press the ENTER button to restore the system to the original factory settings 2. Press ENTER to save your settings. Press CANCEL/ESC to close remaining windows. TIME For more details, on setting the date and time, see “Recording” on page 16.
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Using the Main Menu DISK Disk Monitor If enabled, Disk Monitor will alert you if the internal HDD fails. To enable/disable disk monitoring: 1. Under the DISK tab, select START/STOP. 2. Press the CANCEL/ESC button close Auto Delete Figure 19.2 Disk menu Use the Disk menu to format the internal HDD, external USB flash drive (not included), external USB HDD, and configure Overwrite and Disk Monitor settings.
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Using the Main Menu UPDATE INFO Figure 19.3 Update menu Use the Update menu to upgrade system firmware. NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 16 GB. To upgrade firmware: 1. Download the latest firmware update from the Digimerge website. 2. Copy the firmware to a blank USB flash drive. NOTE: Do not have any folders on the USB flash drive—just the firmware file. 3. Connect the USB flash drive to the USB port on the front panel. 4.
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Backup BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 4 GB. Most major brands of USB HDDs and CD/DVD-RW drives are supported. USB Flash Drive To backup recorded video: 1. Connect a blank USB flash drive to the USB port on the front panel. 2. Format the USB flash drive if you have not already done so.
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Backup External USB HDD ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. To backup recorded video: 1. Connect an external USB HDD to the USB port on the front panel. 2. Format the external USB HDD if you have not already done so. For details on formatting the external USB HDD, see “DISK” on page 35. 3. Press the BACKUP button on the front panel. 4. Under DEVICE, make sure to select USB HDD. 5.
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Backup 6. Under ACTION, select START and press ENTER. If your backup data spans more than one disc, the system will eject the completed disc and prompt you to insert a new blank disc. Backup will continue as normal. 7. Once backup is complete, press CANCEL/ESC to close remaining windows. 8. You will be prompted to re-start recording on the system. Press CANCEL/ESC to close the prompt, and / Recording.
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Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) and an AVI converter to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. NOTE: You can also view the files using the browser-based remote surveillance software. To view backup video: 1.
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Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive. 2. Double-click mcdplayer.exe to launch the Backup Video Player. The Video Player launches and begins to load your backed up video.
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Backup 42
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CMS-DH CENTRAL MANAGEMENT SOFTWARE CMS-DH is a central management software that allows you to view and manage up to 300 DH200 series DVRs. System Requirements Your system must meet the system requirements below: Minimum system requirements Recommended system requirements • Windows XP SP 1 • Windows XP SP 1 • Pentium 4, 2.4Ghz • Pentium 4, 3.
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CMS-DH Central Management Software Installing CMS-DH To install CMS-DH: 1. Locate the CMS-DH software included with the software CD. 2. Double-click the CMS-DH setup file. NOTE: You may receive installation warnings.This is normal. Accept the security warnings to continue. 3. Follow the on-screen instructions to install the software. 4. Click Yes to restart the computer when prompted.
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Starting CMS-DH To start CMS-DH: • Double-click the CMS-DH icon ( ) on the desktop. Adding a DVR from the local area network (LAN) Once you open CMS-DH, you can add a DVR. To add a DVR to CMS-DH: 1. Click Device. Device 2. Click Scan to locate connected DVRs on the network. DVRs that were discovered on the LAN NOTE: By default, when adding a DVR from the LAN, the DVR name will automatically be named the last 3 digits of the IP address.
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CMS-DH Central Management Software 3. Click on the DVR you wish to add to CMS-DH, and then click Apply>OK. • The DVR appears on the left panel. Apply Ok If you have changed the default password of the DVR, you must select the DVR from the list, then manually re-enter the new password in the Password field, and then click Apply and then OK. 4. Click on the DVR you want to connect, and click the Offline button. 2. Click the Offline button 1. Select the DVR you want to connect. 5.
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Adding a DVR using a DDNS address If you have DVR systems that have DDNS set up, you can add them to CMS-DH. Prerequisites • Create a DDNS account. • Enter the DDNS information into the DVR locally. • Port forward the required port (default, port 80) to the router. To add a DVR using a DDNS address: 1. Make sure the DVRs have been disconnected from CMS-DH. Click Device. Device 2. In the Device manager window, click Add. Add 3. Beside the Type drop-down menu, select DVR.
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CMS-DH Central Management Software 4. Enter the following into the blank fields: • Name: Enter the DVR name of your choice. • IP/DDNS: Enter the DVR’s DDNS address (for example tomsmith.digimerge.net) • Port: Enter the DVR’s port number (by default, port 80) • User:Enter the DVR’s user name (by default, admin) • Password:Enter the DVR’s password (by default, 000000) Enter the DVR name Enter the DVR’s Port number Enter the DVR’s DDNS address Enter the DVR’s user name Enter the DVR’s password 5.
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CMS-DH Central Management Software 6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing. 1. Click the Offline button 2. Double-click DVR icon Final Result Once you have added the DVR, you can add multiple DVRs and view them in the tab. To switch DVR, click on the tabs near the top of the window.
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Adding a Virtual DVR A virtual DVR allows you to add video sources from multiple DVRs, into one main window. Example In the example below, multiple video sources from two DVRs are grouped into the Virtual DVR. DVR # 1 DVR # 2 1 2 4 5 7 8 3 A 3 B Video feed from DVR #1 6 D 4 A B C D E F 8 G C G 6 9 H I Video feed from DVR #2 Virtual DVR (Combined video feeds from DVR #1 & DVR #2) Prerequisites • Ensure the DVRs are online, and connected to CMS-DH. To add a Virtual DVR: 1.
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CMS-DH Central Management Software 2. Double-click the virtual DVR icon in the tree menu on the left. Virtual DVR icon 3. Click the + symbol to expand the DVR menu tree. Click the + symbol to expand menu tree 4. Drag the desired camera into the Virtual DVR window. NOTE: You can drag the camera into any desired channel in the virtual DVR. Example Drag Drag Drag 5. Repeat step 3-4 as required for different DVRs.
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CMS-DH Central Management Software Creating New Group Folders & Sub folders Creating group folders and sub-folders helps you organize multiple DVRs. For example, you can create a new folder for each different DVR. To create group folders: 1. Right-click on the Group folder, then click New Group. New Group folder 2. Drag the desired DVR into the new folder. To create a sub-group: • Right-click on the Group folder, then click New sub group.
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CMS-DH Central Management Software Configuring General System Settings To configure general system settings: 1. Open CMS-DH to access the Login window and then click Setup (Or, click File> Setup once you are logged in to CMS DH) Setup 2. Configure the following in the Setup menu: • OSD Setup: Configure the on-screen display items that you want to appear in the channel (i.e. camera name, time, frame rate etc.). • Password: Change the CMS-DH login name and password.
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Adding Users You can add multiple users to CMS-DH, specifying the DVR menus that each user is allowed to access. To add a new user: 1. Log in to CMS-DH. 2. Click File>CMS-DH Account. 3. Enter the following: • ID: Enter the desired user name. • Password: Enter the desired user password. • Confirm Password: Re-enter the user password. Select the DVR the user will have access to Select the menus the user will have access to Add OK 4.
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Recording Video to the hard drive CMS-DH allows you to record video to your local hard drive. The amount of video that you can record depends on the size of your computer’s hard drive. To record video: ). The Rec button turns red. 1. During live view, click the Rec button ( NOTE: If you want to capture a single channel of video, double-click the channel to view the channel in full screen mode, then click the Rec button.
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Playing back recorded video The video is saved as a proprietary file that is playable only by CMS-DH. To play back previously recorded video files: 1. From the main window, click File>File Playback. 2. Click the Open button. Open button 3. Select the desired file you wish to play and click Open. Open button 4. Use the video playback controls to watch the video.
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CMS-DH Central Management Software Remote Search Remote search allows you to search for archived video on the DVR. Prerequisite • Ensure you are connected to the DVR that you wish to search from. To search for video: 1. Right-click on the DVR that you wish to search video from, then click Remote Search. 2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute. A C D B Play button 3.
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CMS-DH Central Management Software Video Playback Controls Once the video begins to play, use the video controls to manipulate video playback. Use the playback controls to control video speed Select hour Select minute Video speed slider Local Search Local search allows you to search for video stored locally on the computer hard drive. Prerequisite Ensure you are connected to the DVR that you wish to search from. To search for videos stored on your hard drive: 1.
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2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute A C D B Play button 3. Click the Play button to begin watching the video. Saving Video Files You can save the proprietary video files to your local hard drive from the Search menu. The video file ends in a .cms extension, and requires CMS-DH for playback. To save video files from the search menu: 1. Select the month, date, and time of the video.
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Converting video files to AVI Converting proprietary .CMS video files to AVI allows you to play the video on a computer that does not have the CMS-DH software. NOTE: To convert video files without using CMS-DH, you can also use the standalone DVI video converter. For details, see “Appendix L: Converting Video Files to AVI” on page 143. Prerequisite • Make sure that you are in the Local Search menu (Right-click on the DVR, and click Local Search) To convert video files to .AVI: 1.
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CMS-DH Central Management Software Schedule Recording To enable/disable schedule recording: 1. Right-click on the DVR you wish to configure and then click Control>Schedule>Start / Stop • Click Start to enable schedule recording. Click Stop to stop schedule recording. Schedule Backup You can schedule regular backup of video to your local hard drive. The schedule can be configured to back up 24 hours of video, or during a specified time only.
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3. Select On to enable schedule backup. Select channels you wish to back up 4. Select Daily to back up 24 hours of video to your hard drive. Go to step 6. • Select Hourly to back up every hour of video to your hard drive. Go to step 5. 5. In the Minute drop-down menu, enter how many minutes the system should wait before recording. For example, if you enter 10 minutes, the system will backup video footage from 8:10 a.m to 9:10 a.m. 6. In the Hour drop-down menu, enter the time you wish to begin backup.
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CMS-DH Central Management Software Taking Screen Captures You can capture screen shots as JPeg or Bitmap images (JPG or BMP). To take a screen capture: 1. During live view, click Capture ( ). Click the Print button to print the image to a printer. 2. Click the Save As button. Enter the desired picture name, and select the desired save directory, and then click Save. NOTE: To take a screen capture of a full-screen, double-click the desired channel, then click the Capture button.
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Changing viewing modes To change the viewing modes of CMS-DH: 1. Log in to CMS-DH, and connect to a DVR. 2. Click ( )to change the viewing mode (single-channel, quad-channel etc). Click to change viewing modes Sequencing If you monitor multiple DVRs, you can have each tab change continuously. This process is called sequencing. You can perform sequencing as long as you have two or more DVRs. Virtual DVR’s work with sequencing as well.
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CMS-DH Central Management Software E-Map The E-Map feature allows you to visually map your cameras over a Jpeg image. Example Camera list From the camera list, you can drag the camera icon over the Jpeg image Jpeg image of a house blueprint Prerequisite • Ensure the DVRs are online. To set up an E-Map: 1. Click the E-Map button ( ).
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2. Click File>Background. Locate the file you wish to import, and then click Open. 3. Drag the desired cameras from the camera list, over the image. TIP: You can also drag the DVR icon and E-MAP icon over the image. Drag Drag Tip: To rotate the camera, right-click on the camera, and click Rotate. Click the desired turning position to rotate the camera icon. E-Map Setup To configure the E-Map setup menu: 1. Click File>E-Map Setup. 2. Configure the following: • Title: Change the camera title.
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CMS-DH Central Management Software Viewing video on E-Map Once you have mapped your cameras on E-Map, you can view, and search channels from the E-Map directly. To view live video on E-Map: • Double-click on the desired camera icon to open live view. Live channel Configuring E-Map camera settings To configure E-Map camera settings: 1. Right-click on the camera you wish to configure. 2. Configure the following: • Description Edit: Edit the camera name on the E-Map.
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CMS-DH Central Management Software Zooming into the E-Map • To zoom into the E-Map, click the Zoom In / Zoom Out buttons ( ). Zoom In/ Zoom Out Removing camera icon in the E-Map • Select the camera icon in the e-map, and click the Remove Item button ( ). Remove Item Adding Multiple E-Maps To add multiple E-Maps: • Right-click the Group folder, and click New E-Map. To remove the E-Map: • Right-click on the E-Map, and then click Remove.
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CMS-DH Central Management Software Viewing DVR Health To view the status of the DVR: 1. Select the DVR on the menu tree on the left. 2. Click the Health button ( ). Closing windows To close open tabs: • Click the Close button, and select Close or Close All. Locking Windows • To prevent the tab from being dragged, click the Tab Unlock button.
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CMS-DH Central Management Software DVR Log The DVR log allows you to check events that occurred in the DVR, such as hard drive malfunction, video loss, motion detection, and alarm settings. To access the DVR log: 1. Connect to the DVR that you wish to view the log from. 2. Right-click on the DVR, and click Log. 3. Configure the following: • Begin & End: Specify the start and end date and time.
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CMS-DH Central Management Software CMS-DH System Log The CMS-DH log allows you to view video events that occurred in the system (i.e motion and camera loss events). Prerequisite: • Ensure the DVR(s) are online and connected to CMS-DH To view the system log: 1. Click the CMS-DH Log button ( ). CMS-DH Log button 2. Configure the following settings: • Begin: Enter the Month, Date, Year, and time you wish to begin to search the log.
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CMS-DH Central Management Software PTZ To activate the PTZ control, click the PTZ button ( ). NOTE: You must select the channel that has a PTZ camera before using PTZ controls. Pan & Tilt Zoom Out Zoom In Focus In Focus Out Auto Focus Open Iris Close Iris Auto Iris Save Preset Go to Preset Auto Tour Custom 1 Custom 3 Custom 2 Auto Pan Auto Tilt Auto Pan Menu Call Escape Speed Down Speed Up PTZ Power Setting PTZ Pre-Sets 1.
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CMS-DH Central Management Software System Setup To access the full system setup menu: 1. Right-click on the DVR you wish to configure. Setup 2. Click Setup from the sub-menu to access the full Setup menu. NOTE: The menu structure is identical to the menu structure on the local DVR.
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CMS-DH Central Management Software Upgrading the firmware remotely (DH200+ Series only) Prerequisite • Ensure the DVRs are online • Download the firmware from www.digimerge.com, and extract the firmware file To upgrade the DVR firmware using CMS-DH: 1. Right-click on the DVR that you wish to upgrade the firmware. 2. Click on Control>DVR Setup>Update. 3. Under Image File, click the browse button ( ). Locate the firmware file and then click Open. NOTE: The firmware file ends in a .IMG extension. 4.
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CMS-DH Central Management Software Configuring Post Event Action Tab The Post Event Action tab allows your system to alert you when an alarm event triggers the DVR. For example, when the system detects motion from an input device, the computer speakers plays a sound to alert you. Or, you can have the CMS-DH software alert you with a pop-up window when motion is detected.
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CMS-DH Central Management Software • Parameter: Select the desired alert sound you want the computer to play. Click here to configure the Command and Parameter settings 5. 6. 7. 8. Click Apply and then OK to save your settings. Under Alarm Output, right-click the light bulb icon, and click Control. Click Alarm Output On or Alarm Output Off. This depends on your device type (N/O or N/C). Click Apply and then OK to save your settings.
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CMS-DH Central Management Software Setting message pop-up notifications You can configure CMS-DH to produce message pop-up windows when an event occurs. To configure CMS-DH to produce message pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2. Right-click on the camera you wish to set alerts for, and click Post Event Action. 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4.
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CMS-DH Central Management Software Result When the camera detects motion, a pop-up window appears on the bottom-right corner of the screen to alert you. Setting Video pop-up notifications You can configure CMS-DH to produce video pop-up windows when an event occurs. To configure CMS-DH to produce video pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2. Right-click on the camera you wish to set alerts for, and click Post Event Action.
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CMS-DH Central Management Software 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4. In the Device drop-down menu, select the name of your DVR. 5. Under the Sub Type drop-down menu, select Camera. 6. Under Sub No., select the channel number you wish to appear as a pop-up alert. 7. Under Command, select Live Video. 8. Click Apply and then click OK to save your settings.
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CMS-DH Central Management Software Configuring other Post Action Events Under the Command drop-down menu, there are several commands that CMS-DH can output. • GoTo PTZ: Opens the PTZ camera. • Auto Tour: Opens the PTZ camera and starts the Auto Tour. • Auto Pan: Opens the PTZ camera and starts the Auto Pan feature. • Auto Tilt: Opens the PTZ camera and causes the PTZ camera to Auto Tilt. • Live: Opens a live video window. • Record: Begins live recording.
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CMS-DH Central Management Software Running CMS-DH on multiple monitors CMS-DH can support a maximum of 8 monitors on a single system. Running 8 monitors is extremely resource intensive. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance.
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iSMS Client (Remote Viewing on the Mac) iSMS Client (Remote Viewing on the Mac) The iSMS Client allows you to remotely connect and configure your DH200 Series DVR using the Safari browser in Mac OSX 10.6. System Requirements Your system must meet or exceed the requirements below before installing the iSMS Client: • Operating System: Mac OSX 10.
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Using the iSMS Client Using the iSMS Client To open the iSMS client: 1. Locate the iSMS program in the Applications folder. 2. Double-click the iSMS icon( )to start the program. The iSMS login window opens. Note Enter the DVR’s DDNS address here The iSMS client supports a maximum of three (3) connected users. File Open button Click to change save directory To log in to your DVR remotely: 1. In the Host Port field, enter the DDNS address of your DVR in full, including the port number. (i.e. tomsmith.
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Using the iSMS Client iSMS Interface The iSMS Interface displays all connected channels of your DVR. 1. Channel numbers 2. Viewing Modes 3. PTZ Menu 4. Screen Capture 5. Hide menu button 6. Record 7. Main Viewing window 1. 2. 3. 4. Channel Numbers: Click the desired channel to view in full screen. Viewing Modes: Click the icons to switch viewing modes (i.e split screen, quad-view) PTZ Menu: Opens the PTZ menu.
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Using the iSMS Client To take a screen capture: 1. Click the Screen Capture button ( ). 2. Enter an image name into the blank field, and then click Save or click Print. Enter image name To record live video: 1. Click the Record button ( ). The record button turns red ( 2. Click the Record button again to stop the recording. ). NOTE: The video file saves into a folder to the save directory you specify. To view recorded video: 1. In the tool bar, click DVR>File Play. 2.
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Using the iSMS Client Configuring OSD Settings The iSMS interface can be customized to show less or more information. To configure the iSMS display settings: 1. From the tool bar, click iSMS>Preferences. 2. Select the display settings that you wish to remove by clicking the checkboxes. 3. Close the menu to save your settings. Searching for video remotely You can search for video from your DVR remotely, and back up the file to your local hard drive. To search for video on your DVR remotely: 1.
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Using the iSMS Client Hour Month / Year Minute Calendar Download Playback Channel selection 5. Click the Playback button to begin viewing. OR Click the Download button to save the video to your default save directory. Download Progress bar During video download, the status bar indicates the progress of the saved video.
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Using the iSMS Client Playback Window Playback controls • Use the Playback Controls to manipulate video speed Drag the video slider to skip through the video Play Fast Forward Reverse Step (1 frame) Rewind 88 Forward Step (1 frame) • Click the Rewind or Fast Forward buttons repeatedly to increase the speed • The Reverse Step and Forward step button advances the video by one frame
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Using the iSMS Client Searching for video locally To search for local videos saved on your hard drive: 1. From the toolbar, click DVR>Local Search. 2. From the Remote Search menu, perform the following: a. Select the Month/Year . b. From the Calendar, select the date. c. Select the Hour and Minute d. Select the channels you wish to search under by clicking the check boxes Hour Month / Year Minute Calendar Playback Channel selection 5. Click the Playback button to begin viewing.
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Using the iSMS Client Configuring PTZ settings If your DVR has a PTZ (pan tilt zoom) camera installed, you can control the PTZ camera through the PTZ menu. To open the PTZ menu: • Click from the main interface. PTZ Controls To control your PTZ camera, click on the channel that your PTZ camera is connected to.
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Using the iSMS Client PTZ Controls cont’d.
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Using the iSMS Client Configuring PTZ Protocols in the iSMS Client You must enter the PTZ camera protocols and settings in the iSMS client before you can control the PTZ camera. To configure PTZ camera settings: 1. From the toolbar, click DVR>Setup. 2. From the Setup window, click Camera. Camera 3. Click the channel with the PTZ camera. Select channel with PTZ camera Select PTZ protocol P/T/Z ID 4. In the P/T/Z Model drop-down menu, select the PTZ protocol of your camera.
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Configuring the iSMS Client Configuring the iSMS Client The iSMS client features a Setup menu that allows you to configure settings in your DVR remotely. The following menus are available for configuration: • Display • Camera • Motion • Record • Alarm • Schedule • Network • System To open the Setup Menu: • From the toolbar, click DVR>Setup. • Click the appropriate Menu icons to configure the system. NOTE: For details on configuring the DVR settings, consult the DH200 owner’s manual.
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Digi Imobile Touch - iPhone App DIGI IMOBILE TOUCH - IPHONE APP Digi iMobile Touch is an iPhone app that allows you to remotely view your DH200+ series DVR. There are two versions of the Digi iMobile Touch app : 1. Digi iMobile Touch Lite (Free) 2.
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Digi Imobile Touch - iPhone App Prerequisites • Port 80 (or whichever port your system is using) must be port forwarded to your router • You must create a DDNS account, and have the DDNS settings configured in your DVR • The DVR must have internet access • You must have a Digimerge DDNS address to log in remotely • An iTunes account NOTE: You will need to create an iTunes account before you can download the app. An iTunes store account requires a valid credit card number.
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Digi Imobile Touch - iPhone App Configuring Digi iMobile Touch Lite/Pro Once you have installed the application, enter your DVR‘s information to connect remotely. To enter your DVR information into Digi iMobile Touch Lite: 1. Tap the + button. + button Digi iMobile Touch Lite users: You can add a maximum of two (2) DVRs to the Device list. Digi iMobile Touch Pro users: You can add a maximum of ten (10) DVRs to the Device list. 2. Enter the following: • Name: Enter the DVR name of your choice.
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Digi Imobile Touch - iPhone App Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR Digi iMobile Touch Lite Interface Full Screen Viewing modes Toggle on screen display (OSD) Take screenshot* PTZ * Screenshots are stored in your iPhone’s photo album.
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Digi Imobile Touch - iPhone App Digi iMobile Touch Pro Interface Full Screen Search DVR Take screenshot* Viewing modes PTZ Toggle on screen display (OSD) Opens Device Control menu * Screenshots are stored in your iPhone’s photo album. About the Search and Control menus The Search and Control menus are exclusive to Digi iMobile Touch Pro. The search menu allows you to search and playback video on your DVR.
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Digi Imobile Touch - iPhone App Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Swipe finger to change channels (single channel view only) 9-channel view 16-channel view Digi iMobile Touch Lite interface shown Rotating the Screen Rotate your iPhone to change the image orientation.
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Digi Imobile Touch - iPhone App Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. OSD on OSD Off DVR Time OSD button Digi iMobile Touch Lite interface shown PTZ To control connected PTZ cameras to the DVR: 1. Select the channel that the PTZ camera is connected to in single channel mode. 2. Tap the PTZ button. 3. Tap the arrows to pan/tilt the camera. Tap + and - to zoom in and o ut.
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Digi Imobile Touch - iPhone App Digi iMobile Touch Pro features Search The Search menu allows you to search for recorded video on your DVR. To search for video: 1. Tap the Search icon ( ). 2. Tap the arrows to select the month, and then tap the desired date to begin the search. Tap here to select month Tap here to select date 3. Tap the hour that you wish to begin the search. Next, drag the Min button to search for the minute that you wish to search. 1. Tap here to select desired hour 2.
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Digi Imobile Touch - iPhone App 5. Use the playback controls to pause, fast forward, or rewind video. Tap here to view channel in full screen view. Tap repeatedly to change channels in full screen view. Playback Controls Exit playback Device Control The Device Control menu allows you to turn recording, scheduled recording and relay alarms on or off. To configure the Device menu: 1. Tap the Control button ( ). Tap here to close the Device Control menu. Tap here to turn dial to the On or Off position.
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Digi iMobile Touch Lite - ANDROID DIGI IMOBILE TOUCH LITE - ANDROID Digi iMobile Touch Lite is an Android app that allows you to remotely view your DH200 series DVR. NOTE: Digi iMobile Touch Lite is capable of viewing only. NOTE: These instructions are based on the HTC Wildfire smartphone. For specific installation instructions, consult your smartphone’s user’s manual. Compatible Devices • Android OS (2.
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Digi iMobile Touch Lite - ANDROID Configuring Digi iMobile Touch Lite Once you have installed the application, enter your DVR‘s information to connect remotely. To enter your DVR information into Digi iMobile Touch Lite: 1. Press the Menu button on your phone, and then tap Add Device. You can add a maximum of two (2) DVRs to the Device list. Tap Add Device 2. Enter the following: • Name: Enter the DVR name of your choice.
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Digi iMobile Touch Lite - ANDROID Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR To remove a DVR: Press and hold the selected DVR, then tap Delete Device.
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Digi iMobile Touch Lite - ANDROID Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Live Live Tap the single channel button to change channels 16-channel view 9-channel view Live Live Rotating the Screen Live Rotate your phone to change the image orientation.
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Digi iMobile Touch Lite - ANDROID Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. DVR Time OSD on OSD Off Live Live OSD button PTZ To control connected PTZ cameras to the DVR: 1. Select the channel that the PTZ camera is connected to in single channel mode. 2. Tap the PTZ button. 3. Tap the arrows to pan/tilt the camera. Tap + and - to zoom in and o ut.
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Installing the BDVRViewer App on your Blackberry INSTALLING THE BDVRVIEWER APP ON YOUR BLACKBERRY The BDVRViewer application allows you to remotely view your DH200 Touch series DVR on your Blackberry. Prerequisites • Blackberry 9000 or 9700 only • An APN name, obtained from your Blackberry service provider (Digimerge does not provide this) • A DDNS account from https://secure.digimerge.
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Installing the BDVRViewer App on your Blackberry Step 2 of 4: Clear your browser cache You must clear your browser cache for the BDVRViewer application to run properly. 1. Open the web browser on your Blackberry, and then press 2. Click Options. . Options 3. Beside Content Cache, click the Clear button. Clear button 4. Exit the web browser to save your changes.
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Installing the BDVRViewer App on your Blackberry Step 3 of 4: Enable APN (Access Point Name) In order for BDVRViewer to function, you must enable APN (Access Point Name) on your Blackberry. Contact your service provider for your Blackberry’s APN name. To enable APN: 1. Press the Menu button ( 2. Open the Options menu. ). Options folder 3. Select Advanced Options > TCP/IP 4. Select the checkbox beside APN Settings to enable APN. Example APN address 5. Beside APN, enter your APN address.
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Installing the BDVRViewer App on your Blackberry Step 4 of 4: Log in to BDVRViewer 1. Press the Menu button ( ) and then open the Downloads folder. BDVRViewer 2. Click on the BDVRViewer icon. 3. Enter the DVR DDNS address, port number, ID, and password, and then click LOGIN. Enter the DVR’s DDNS address (i.e. tomsmith.digimerge.net) Enter the DVR’s port number (i.e. port 80) Enter the DVR’s login ID (default: admin) Enter the DVR’s password (default: 000000) 4. A network security window opens.
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Appendix A: System Specifications APPENDIX A: SYSTEM SPECIFICATIONS DVR Description Specification Video Input 8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output 1 composite (BNC) 1 spot output, programmable 1 VGA Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Audio 1-way audio conference (via network) Video Compression H.264 hardware codec Audio Compression G.711 Supply Voltage 100VAC - 240VAC, 12VDC , 3A, 50/60Hz Power Consumption Approx. 19.
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Appendix A: System Specifications DVR (cont’d.
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Appendix B: Setting up Remote Viewing APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions. What Do I Need? • DVR System • A PC with the installed CMS-DH software • A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity (for remote viewing outside your network) DVR* INTERNET ROUTER (Not Included) PC (Not Included) *8-channel model shown.
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Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. Figure 40.0 DVR Status screen To find your IP and MAC addresses: 1. Open the MAIN MENU and select SYSTEM. 2. Under the INFO tab you will find your system’s IP address and MAC address.
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Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 80 Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices.
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Appendix C: Digimerge Auto Port Forwarding Wizard APPENDIX C: DIGIMERGE AUTO PORT FORWARDING WIZARD Installation To install the Digimerge Auto Port Forwarding Wizard: 1. Insert the system’s software CD, and follow the instructions to launch the Digimerge Auto Port Forwarding Wizard software. • The installation window opens. 2. Click Next to continue. Select installation directory (optional) Click Next 3. Click the Change button to change the default installation directory (optional).
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Appendix C: Digimerge Auto Port Forwarding Wizard 5. Click the Next button and then click Finish to complete the software installation. Finish button 6. Double-click the Digimerge Auto Port Forwarding shortcut ( the program. )from your desktop to start Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.
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Appendix C: Digimerge Auto Port Forwarding Wizard Configuration You must have the following before you configure the software: 1. Your router’s model number and version number 2. Your router’s user name and password 3. Your Digimerge device’s IP address 4. Your Digimerge device’s port numbers that require port forwarding Initial Startup: Select language 1. Click the Language drop-down menu and select a language (English, French, Spanish). Click the Start button to continue.
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Appendix C: Digimerge Auto Port Forwarding Wizard Step 2: Enter your router settings 1. Under the Router drop-down list, select the model of your router. OR • Click the Search button ( ) to enter the name of your router model. NOTE: Click the Auto Detect button ( most Linksys or Netgear models). )if you have a Linksys or Netgear router (works with Search and Auto detect button Router drop-down list Enable Silent Mode Router IP Router user name & password Enter port 80 under Ports ). 2.
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Appendix C: Digimerge Auto Port Forwarding Wizard Step 3: Update the router settings 1. Click the Update Router button. • You will see your router window open. The Auto Port Forwarding Wizard automatically populates your router with the relevant information. This will take a few moments. Update Router button 2. Close the update window when the update finishes. Step 4: Test your connection 1. Click the Test Your Connection button.
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Appendix C: Digimerge Auto Port Forwarding Wizard • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection. Scenario A: Router/Modem combination + Router • You may have a router/modem combination, with a second router in your network.
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Appendix C: Digimerge Auto Port Forwarding Wizard Configuring a DMZ host connection • Connect to "Router 1" on your network (referred to as "Possible 1st Router" in the Auto Port Forwarding Wizard). Obtain the IP address of Router 1. Usually this can be found in the "Status" section of your router menu. The IP should begin with "192.168...."This IP address is your DMZ IP. Example DMZ stands for Demilitarized Zone.
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Appendix D: Setting Up DDNS Service APPENDIX D: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. To setup your free Digimerge DDNS account: 1. In your browser, go to http:// ddns.digimerge.net and click Create Account. 2. Complete the Account Information fields with your personal information.
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Appendix D: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For example, if the full domain name is tomsmith.digimerge.net, you only need to enter tomsmith on the system.
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Appendix D: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. Figure 41.3 DDNS menu To enable DDNS on your system: 1. 2. 3. 4. Open the MAIN MENU and click NETWORK. Select the DDNS tab. Under USE, select DIGIMERGE. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email.
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Appendix E: Setting Up Mobile Access APPENDIX E: SETTING UP MOBILE ACCESS This guide shows you how to view video streams from your DVR remotely using your iPhone® or Blackberry® . Before You Begin You must complete these two steps before starting: 1. Register your DVR with the Digimerge DDNS service. See “Appendix D: Setting Up DDNS Service” on page 124. 2. Enable DDNS on your DVR. See “How Do I Enable DDNS On My System?” on page 126.
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Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 2. The sign up screen opens. Enter your desired user ID and password and click Register. NOTE: Your password must be at least six characters long. Sign up screen. Enter in desired user ID and password. 3. The DVR registration window opens. Click ADD DVR. DVR management window. Click ADD DVR to add your DVR.
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Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 4. The EDIT DVR INFORMATION window opens. DVR registration window. Enter DVR name and DDNS domain name. 5. Enter any desired DVR name (the default name is "DVR"). Enter your DDNS domain name. NOTE: You do not have to enter the entire DDNS address under DOMAIN NAME. For example, if your registered DDNS name is myoffice.digimerge.net, you would enter: myoffice in the DOMAIN NAME field (Figure 41.8.
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Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 6. Enter your DVR’s user name and password. Click the Apply button. NOTE: If you change the password of the DVR, you must update your account with the latest password. Once you have entered in all the fields, click APPLY to continue. 7. A new window opens that shows: DVR (the name of your dvr), ADD DVR, LOG OUT, SIGN UP. Click on DVR (the name of your dvr). 8. The DVR camera list opens (Figure 41.10.
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Appendix F: Connecting PTZ Cameras APPENDIX F: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. DVR* PTZ CAMERA (not included) Figure 42.0 Connecting a PTZ camera (not included) To install a PTZ Camera: 1. 2. 3. 4. 5. 6. Connect the Transmit Cable to the RS-422/485 TX (+) port of the PTZ block on the rear panel. Connect the Receive Cable to the RS-422/485 TX (-) port of the PTZ block on the rear panel.
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Appendix F: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Press PTZ button on the front panel, remote control, or Virtual Remote (mouse only). The Short-cut Menu opens. 3. Press any of the buttons on the Short-Cut menu to open the PTZ Help Menu. Figure 42.
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Appendix F: Connecting PTZ Cameras Increase/Decrease buttons Button • Press + / - to zoom in and out Result/Action • Set PRESET position; Spot Out on the remote control • Move PTZ to a desired location • Press the preset button • Illuminate Custom 1 • Set the # for the Preset location • Press ENTER to save and exit • Go to the preset position; INFO on the remote control • Press the GO button • Enter the desired Preset # and press ENTER • Start AUTO TOUR • Press the Auto Tour button • Press + and enter
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Appendix F: Connecting PTZ Cameras Compatible PTZ Cameras NOTE: The default baude rate is 9600, unless otherwise stated in the system’s Camera menu 134
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Appendix G: Connecting Additional External Monitors APPENDIX G: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function. Spot Out displays connected cameras on the system. NOTE: A BNC-to-RCA adapter (not included) is required to connect a monitor with RCA inputs.
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Appendix H: Connecting Motion / Alarm Devices APPENDIX H: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu). To connect an external alarm sensor (ALARM INPUT) to the system: 1. 2. 3. 4.
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Appendix H: Connecting Motion / Alarm Devices Connecting an Alarm OUT device After you have connected an Alarm IN device (i.e. alarm or sensor), you must connect an alarm OUT device (i.e. strobe light etc. (not included)). To connect a device to the Alarm Out port in the alarm block: 1. Connect the wires on the device to 1A and 1B of the alarm output. 1A is positive (+); 1B is negative (-).
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Appendix I: Full Connectivity Diagram APPENDIX I: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR.
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Appendix J: Replacing the Hard Drive APPENDIX J: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive. Removing the Hard Drive To remove the hard drive: 1. Remove the four short screws on the side panels of the housing and the eight screws on the rear panel.
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Appendix J: Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The connections end of the hard drive should face the data and power cables. Figure 44.2 Place the HDD on the rubber mounting feet 2. With your hand supporting the hard drive, replace the four mounting screws underneath the housing. 3. Reconnect the cables to the hard disk. Make sure the cables are connected firmly. 4.
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Appendix J: Replacing the Hard Drive Formatting the Hard Drive ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. Figure 44.4 HDD format To format the hard disk: 1. Under the DISK tab, select FORMAT and select INTERNAL HDD. 2. Under ACTION, select START. Formatting begins. 3. When formatting is complete, press CANCEL/ESC to close windows (USB flash drive only).
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Appendix K: Using Listen-in Audio APPENDIX K: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. DVR* AUDIO CAPABLE CAMERAS (not included) LINE OUT / AMPLIFIED SPEAKERS (not included) *8-channel model shown. To enable listen-in audio: 1. Connect the audio cable (RCA) from an audio capable camera (not included) to the AUDIO IN port on the rear panel of the system. 2. Open the MAIN MENU and select DEVICE. 3. Beside AUDIO RECORD, select ON.
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Appendix L: Converting Video Files to AVI APPENDIX L: CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the .cms format. When you backup video to a USB flash drive, external HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter application. NOTE: AVI Converter is also installed on your PC when you install the CMS-DH remote client software.
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Appendix L: Converting Video Files to AVI Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. ATTENTION: An AVI media player such as VLC or DivX is required to playback AVI files. You can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player. To playback AVI files: 1. On your PC, open the folder where you saved the AVI file.
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Appendix M: Remote Viewing using Internet Explorer APPENDIX M: REMOTE VIEWING USING INTERNET EXPLORER Along with the CMS-DH remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections. NOTE: Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari and other browsers are not supported.
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Appendix M: Remote Viewing using Internet Explorer Using Live Viewer Remote viewing through Internet Explorer (images simulated) To view full screen: • Click the buttons at the top of the page or double-click a channel. Double-click the channel again to return to split-screen. To view split-screen: • Click the 4, 9, or 16 buttons at the top of the page. NOTE: The number of displayed channels depends on the number of channels available on your DVR. DVR channels vary by model (8-channel model shown).
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Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
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Troubleshooting Troubleshooting (cont’d.
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Troubleshooting • My system does not seem to be recording • Continuous recording may be disabled • Press / on the front panel, or on the remote control or Virtual Remote—ATTENTION: For security, it is highly recommended to keep continuous recording ON at all times • Cameras may be disabled • Open Main Menu>Record. Make sure cameras are ON • Motion detection is enabled • Motion detection means the camera will only record when motion is detected.
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Right for Business Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: Product support is available 24/7 including product information, user manuals, quick start up guides and FAQ ’s at w w w.digimerge.com By Email: Technical support (for technical/installation issues) tech@digimerge.com By Phone: North America: 1-866-816-5919 Technical support (for technical/installation issues) Mon-Fri 8.00 am to 8.
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www.digimerge.com Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the documented date of purchase.
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www.digimerge.com DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
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IT’S ALL ON THE WEB! Tout est sur le Web! ¡Todo está en la Web! Product Information Information sur le produit Información acerca del producto Quick Start Guides Guides de démarrage rapide Guías de arranque rápido Software Upgrades Mises à jour du logiciel Actualizaciones del programa User Manuals Guides de l’utilisateur Guías del usuario Specification Sheets Fiches signalétiques Fichas de especificaciones Firmware Upgrades Mises à jour du micro-logiciel Actualizaciones del microprograma VISIT / VISIT