Thank you for purchasing this product. Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DH230 Series (4/8/16 channel) • DH250 Series (8/16 channel) For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product. Installation 1. 2. 3. 4. 5. 6. 7.
Service Use 13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. 19.
General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked. 5.
DH230 Features • Real Time Recording: 120fps @ D1, 240fps @ 2CIF, 480fps @ CIF • Event Log Search, Preview Search, Motion Area • Search, Go To Search • SMART network transfer • HDMI, VGA, Spot, Looping Outputs • Disk Mirroring Function • Advanced user configuration • Security Certified Hard Disk with up to 6TB of storage • Hardware watch-dog/power Failure recovery: auto-reboot while maintaining settings and data • DVR temperature alert, auto power-off • S.M.A.R.T.
DH250 Features • Real Time Recording (480fps @D1, 720 x480) • Event log Search, Preview Search, Motion Area Search, Go To Search • HDMI, VGA, Spot, Looping Outputs • Disk Mirroring Function • Advanced User Configuration • Security certified hard disk with up to 8TB internal storage • Hardware Watch-Dog/Power Failure Recovery: Auto • Reboot while Maintaining Previous Settings & Data • Alarm Notification (MAX 5 users): e-mail alert • DVR Temperature alert: Auto Power-Off • S.M.A.R.
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TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1. Connect the cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. Connect a monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Record Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Event Preview Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Motion Area Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 External Search . . . . . . . . . . . . . . . . . .
Backing up to a USB Device or CD/DVD Burner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Backing up to an FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Viewing Backup Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Using MCD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Video pop-up notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Configuring other Post Action Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 POS Data Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Running CMS-DH on multiple monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the BDVRViewer App on your Blackberry . . . . . . . . . . . . . . . . 130 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Step 1 of 4: Download the BDVRViewer Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Step 2 of 4: Clear your browser cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix J: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 DH230: Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 DH230: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 DH230: Installing 2 hard drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GETTING STARTED The system comes with the following components: OR DH230 DVR* DH250 DVR* *Verify with the system package to confirm your system type.
BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel. 2. Connect a monitor If you are using a touch screen monitor (not included), connect a USB cable (not included) from a USB port on the front or rear panel of the system to the monitor. Figure 1.0 Connect BNC cameras to the system a. Connect a VGA cable (not included) from the VGA OUT port on the rear panel to the VGA port on your monitor, OR b.
DH230: FRONT PANEL 1 2 4 1. 3 5 6 Indicators: • HDD: Flickers green to indicate hard drive activity. • REC: Glows red to indicate system is recording. • Backup: Opens the backup menu. • Search: Opens the time-search menu. • Display: Change split-screen views. • Cancel: Press to exit from menus. In the main viewing window, press to toggle the on-screen display on/off (i.e system time, recording indicators). • Enter: Press to confirm a selection within menus. 2.
DH230: Front Panel DH230: Front Panel (cont’d.) 1 4 2 3 5 6 During live view: • : Press to open the Main Menu, and to confirm menu selections. • : Press to open the Log-In window. • : Press to display the system Log. • : Press to confirm menu options/selections/ enter sub-menu options. • : During Playback and menu navigations, press to exit the menu. In Live view, press to toggle the OSD on/off. • Press to toggle the Alarm window (appears on the top of the screen).
DH230: REAR PANEL 1 4 5 3 2 6 7 8 9 10 Rear panel (16-channel model shown) 1. CAMERA OUT (16 channel only): Port for octopus cable (16-channel models only). Connect up to 16 additional Loop Out monitors. 2. 75 Ohm (16-channel only): Controls the DVR’s impedance when using loop-out monitors. This prevents the colors connected to loop-out monitors from being "washed out". 3. CAMERA IN: Camera input ports for BNC cameras 4.
DH250: FRONT PANEL 2 1 3 4 5 6 7 1. Power Button: Press to power on/off the system (Password required). 2. Number Keys: Press to view channel in full screen mode. The 0/10 button acts as channel 10 when pressed during live view. Within menus, press the number keys to enter numbers. The 0/10 acts as "0" when pressed within menus. 3. Lock, Backup, and Search: • LOCK: Press to lock the system. • BACKUP: Press to open the back up menu. • EXT.SEARCH: Press to open the External Search menu.
• LOG IN / LOG OUT: Press to log in / log out of the system (password required) • TIME SEARCH: Opens the time search menu. • LOG: Opens the system log menu. • SHUTTLE HOLD: During the fast forward , or reverse playback mode using the Jog Ring/ Shuttle wheel, press the SHUTTLE HOLD button to lock the playback speed. 7. Jog Ring / Shuttle Wheel: Use the Jog Ring/ Shuttle Wheel to fastforward or rewind video during playback.
DH250: REAR PANEL 2 1 4 5 6 7 8 9 10 11 12 13 14 15 3 16 1. CAMERA IN: Camera input ports for BNC cameras. 2. CAMERA OUT: Connect up to 16 additional Loop Out monitors. 3. AC IN: Connect a power cable to the AC IN port. Connect the other end of the cable to a power outlet. 4. 75 OHMS: Controls the DVR’s impedance when using loop-out monitors. This prevents the colors connected to loop-out monitors from being "washed out". 5.
Remote Control REMOTE CONTROL 1. 2. 3. DVR ID: Pairs the DVR with the remote (optional). For details, see “GENERAL” on page 56. POWER: Press to power the system ON/OFF (password required). System configuration buttons: 1 2 3 • TIME SEARCH: Press to open the Time Search menu. • EXTERNAL-SEARCH: Press to open the External Search menu. The External Search menu allows you to browse for content on an external hard drive connected to the DVR. 4 • LOG: Press to open the system log.
Remote Control 5. Playback controls: • : Press to stop playback 1 2 • : Press repeatedly to increase reverse playback speed • : Press to begin playback; press to switch between forward and reverse playback 3 • : Press repeatedly to increase forward playback speed • : Press to start/stop manual recording. 4 • SCH/LOGIN: Opens the Login window to log in or out of the system. • 6.
Remote Control Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB mouse to the USB port on the front or rear panel. 1. 2. 3. Left-Button: While in a split-screen display mode, double-click an individual channel to view it in full-screen; double-click again to return to the split-screen display mode. While navigating menus, click to select a menu option; double-click to open the next menu.
Remote Control Touch Panel Tips and Tricks (DH230 only) If using the Touch panel, you will often use the following buttons when controlling the system: • : Menus: move cursor up; Playback: pause playback; Live viewing: show/hide OSD/ Alarm OSD; • /: Menus: move cursor down; Playback: stop playback; Live viewing: open Log menu • /: Menus: move cursor left; Playback: increase reverse playback speed; Live viewing: start/stop recording • /: Menus: move cursor right; Playback: increase forward playback
Using the System USING THE SYSTEM The default system password is 000000 To power the system ON: 1. Connect the power cable to the port on the rear panel. 2. Press the POWER button on the front panel or remote control. To power the system OFF: 1. Press the Stop button ()to halt system recording. 2. Enter your system password. 3. Press the POWER button on the front panel or remote control. 4. Enter your system password to shut down the system. Password The default system password is 000000.
Using the System On-Screen Display The system shows the following for all display views: 1 2 3 7 4 5 8 6 1. Recording Indicator: "REC" indicates that continuous recording is enabled on at least one channel. NOTE: If REC does not appear on the onscreen display the system is NOT RECORDING. 2. Display: Show live video and playback in single channel full-screen, quad, and split-screen configurations. 3. Recording Status & Channel indicator ( ): The number indicates the channel number.
Using the System 6. Status Indicators CD/DVD Drive Indicator USB Indicator (Rear panel) USB Indicator (Front panel) Audio Indicator User Status Connected Users • CD/DVD Drive Indicator: Indicates that a CD/DVD writer is connected to the DVR. The indicator glows blue when CD/DVD burning is in progress. • USB Indicator (Front panel): Glows blue when a USB device is connected the front USB port to perform a system backup.
Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). 1. Quick Function Keys: • • : Time Search :Window Positioning • Log • Spot Out • System Info • Backup • : Display Mode • Zoom 2. 1 • PTZ: Opens the PTZ menu. • :F1 button. • : F3 button.
Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. 1 1. Navigation/Menu: • : Move cursor up • : Move cursor down • : Move cursor left • : Move cursor right • MENU: Opens system’s main menu. • 2 : Click to confirm menu options/selections • ESC: Click to close menu windows; click to show/hide the onscreen display (OSD); click to clear channel indicators (loss, alarm, etc.) • +: Increase values in menu options.
Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. All recording must be stopped on the system in order to set the time. To set the date and time: 1. Stop recording on the system by pressing on the front panel, or press the button on the remote control and enter your 6-digit system password (by default, 000000). NOTE: If using the mouse, right-click and then click on the Virtual Remote. 2.
Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Full-Screen Quad Split-Screen 1 Split-Screen 2 (16-channel models only) Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s). To reposition the display channels using a mouse: 1.
Using the System To reposition the display channels using a touch screen monitor: 1. Place the main display screen in either a quad display, or in a multi split-screen configuration. NOTE: Repositioning will not work if the main display screen is in full-screen single channel. 2. Press and hold inside the channel you would like to move. Drag your finger to the channel you wish to reassign it to and release. Press and hold inside channel 3 and drag your finger to move channel 3 to the channel 1 position.
RECORDING By default, the system is set to immediately record at startup from connected cameras. This is called continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system can only perform one type of recording at a given time. Continuous Recording By default, all camera channels are enabled with continuous recording.
Recording Motion When motion is detected, the system will continue to record, but can apply unique recording parameters for each camera that you can set in the EVENT and DAY EVENT MENU [Main Menu > Record > DAY or NIGHT (EVENT) > DAY or NIGHT EVENT]. The camera enabled with Motion Detection will have a RED icon number on the OSD. Black icon = No recording Motion assigned to channels (16- channel model shown). NOTE: A black icon indicates that recording on a camera is disabled.
Recording Schedule Recording Schedule Recording can be set manually or at startup. Schedule Recording features customizable recording parameters that you assign to each camera. ATTENTION: Schedule Recording takes priority over all other recording modes. To access the Schedule Recording tab: 1. Press the MENU button on the front panel, or virtual remote (right-click > MENU). 2. Click RECORD. 3. In the GENERAL tab, Under SCHEDULE USE, select ON. Schedule Use 4.
PLAYBACK View recorded video on the system through playback mode. Playback speed indicator CAM1 Playback display view To begin playback: 1. Select the number of channels you wish to playback (i.e single channel, or quad view etc.) 2. Press the Play button ( ) on the remote control or press on the Virtual Remote. The system will play the last few minutes of the most recently recorded video. 3.
SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the Search button ( ) on the front panel or remote control ( ). To search for recorded video with Multi-channel playback: 1. Beside the "Day" field, click on the date you wish to search for. Then scroll DOWN (or click + on the virtual remote) on the mouse to select the Hour. Select the desired hour. Scroll DOWN (or click + on the virtual remote) again to select the desired minute.
Search Quick Search To perform a quick search: 1. Press and hold the Search Button ( Time Input menu appears. ) on the front panel of the system for 2 seconds. The 2. Double-click the INPUT field, and use the virtual keyboard to enter the date and time that you wish to search for. Event Record Search The Event Record Search option allows you to search for any events that occurred on the system. To perform an Event Record Search: 1. Press the SEARCH button ( ) on the front panel or remote control ( ).
Search Event Preview Search The Event Preview search allows you to view searched results as a thumbnail preview. This works in single-channel search only. To perform a preview search: 1. Press the Search button ( ) on the front panel or remote control ( ). 2. Beside the "Day" field, click on the date you wish to search for. Then scroll DOWN on the mouse to select the Hour. Select the desired hour. Scroll DOWN again to select the desired minute.
Search Motion Area Search The Motion Area Search allows you to search for video with a pre-defined criteria. To begin Event Area Search: ) on the front panel or ( ) on the virtual remote. 1. Press the Search button ( 2. Click on the date that you wish to search for. Right-click to open the Virtual Remote. Click the + button to select the hour. After you have selected the hour, click the + button again to select the desired minute you wish to search under. 3. Click the Event Select button.
Search External Search External search allows you to search for video footage stored on an external device such as an external hard drive. Note that the DVR can only search for video that is from the same model DVR. Prerequisites: • A USB 2.0 hard drive with data backed up from the same model DVR To perform an External Search: 1. Connect a external USB hard drive to the USB port on the front or rear panel of the system. 2. Right-click to open the virtual remote, and then click . 3.
Setting up Sequencing SETTING UP SEQUENCING Sequencing allows you to view channels in a rotating interval. There are three modes of sequence setup : sequence mode, shift mode, and event mode. Sequence mode & Shift mode Sequence mode allows you to display channels on a regular rotating interval. For example, the monitor can display channels 1~4, then channels 5~8. Shift sequence mode retains the same split screen view, but the channels change continuously within each channel cell.
Setting up Sequencing Event View Event view allows the channel that detects an event (i.e. motion or alarm) to appear in the main channel. This is especially useful if you set up sequence in single-channel view, but want to see immediately any channels that detect motion. To set up Event sequence mode: 1. Press the MENU button on the remote or front panel to open the main menu. • If using a mouse, right-click to open the virtual remote, then click MENU. 2. Click DISPLAY. Display 3. Click the SWITCH tab.
Setting up Sequencing 9. Exit to the main viewing window. Press and hold the DISPLAY button for 2 seconds on the remote or front panel to begin sequence view. To exit sequence view, press DISPLAY on the remote or front panel or press the camera number on the remote. Configuring the EVENT tab The EVENT tab allows you to set up cameras to trigger each other. For example, you can set up Camera 1 (front door) to trigger Camera 5 (side door) to be the main channel when someone approaches Camera 1 (front door).
Setting up Motion Recording SETTING UP MOTION RECORDING Motion recording allows the system to mark events as motion recording. This allows you to search for footage that only has movement. Step 1: Configure Camera motion sensitivity & Configure Event frame rates 1. Press the MENU button on the remote or front panel to open the main menu. • If using a mouse, right-click to open the virtual remote, then click MENU. 2. Click CAMERA. 3. Click the camera number button to select the camera you wish to configure.
8. Under EVENT, enter the number of frames you want the camera to record in if it detects motion, under F/S. Repeat for any other cameras that you wish to enable motion recording. NOTE: If you want to disable continuous recording, under CONTINUOUS, under F/S, select OFF. This causes the system to record only when the cameras detect motion. 9. Under QUALITY, enter the desired video quality when the camera detects motion. 10. Click ENTER to save your settings.
Setting up Motion Recording 2. Double-click the days that you wish to enable Motion recording. Double-click on the day to configure. 3. Configure the following: • MODE: Click the +/- buttons to change to apply DAY recording, or NO REC to disable recording. If you configured DAY recording in Step 1, select DAY. NOTE: You cannot configure NIGHT recording to have a beginning and end time. However, if NIGHT recording is chosen, the NIGHT recording parameters still apply to the schedule.
Setting up Motion Recording Triggering secondary cameras in Motion recording You can configure secondary cameras to begin motion recording when surrounding cameras detect motion. For example, if Camera 2 and 3 detects motion, the system can trigger Camera 1 to begin recording as an event. To configure custom Motion recording settings: 1. Under the DAY EVENT or NIGHT EVENT tab, click ( configure. ) beside the channel that you wish to Event Edit icon 2.
Setting up Motion Recording Triggering cameras to record during Video Loss If video loss occurs, the system can trigger secondary cameras to begin recording as an event. For example, if a vandal attempts to cut the camera wiring, as soon as the cable wire is cut, the system triggers other cameras to detect as a motion event. 1. Under the DAY EVENT or NIGHT EVENT tab, click ( configure. ) beside the channel that you wish to Event Edit icon 2.
Using the Main Menu USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control 1 5 2 6 3 7 4 8 System Main Menu 1. DISPLAY: Adjust OSD borders, split-screen configuration, and Auto Sequence settings. 2. CAMERA: Adjust brightness, camera titles, color, contrast, title, PTZ settings, and enable/ disable convert. 3. RECORD: Enable/disable recording for each camera, configure the recording quality, frame rate, and motion. 4.
Using the Main Menu DISPLAY 2. Click ENTER to save your changes and exit. Use the Display menu to configure the OSD and Auto Sequence settings. SWITCH / EVENT The SWITCH and EVENT tab allows you to configure Sequencing display options for the main and spot out monitor. The Display menu categorizes in 3 sections --"GENERAL", "SWITCH" and "EVENT". Display Tab For details on setting up sequencing mode, see “Setting up Sequencing” on page 30. GENERAL To configure the "GENERAL" display tab: 1.
Using the Main Menu CAMERA Configure various camera settings, such as brightness, contrast, and title. • PTZ : Click the SETUP button to configure your PTZ settings. Enter your PTZ ID, Model, and Baudrate. The PTZ ID should match the camera channel to which you have connected the PTZ camera. To configure camera settings: 1. Click the camera number button to configure the desired camera. Camera number button NOTE: PTZ devices are connected to the RS-422 ports located on the rear panel.
Using the Main Menu RECORD Configure recording parameters for each channel. time marked at 5 seconds, then during the search, the video will begin at11:59:55. 3. Click ENTER to save your changes. • POST RECORD: Configure the amount of time the system marks an event after an event occurrs. Select from 5 seconds ~ 300 seconds. MODE To configure the MODE tab: Prerequisite: Stop the system recording before configuration.
Using the Main Menu DAY Configuring the DAY tab To configure the DAY EVENT tab: 1. Click the DAY EVENT tab. The DAY tab allows you to configure how the system will record during DAY recording in the Scheduled recording menu. To configure the DAY tab: 1. Click the DAY tab. Event Edit icon 2. Beside the desired channel you wish to configure, adjust the following for Continuous and Event recording: • Under F/S, select the frames per second of the particular channel during DAY recording.
Using the Main Menu NIGHT Configuring the NIGHT tab • (EVENT EDIT) : Click this icon to open the EVENT EDIT menu. The NIGHT tab allows you to configure how the system will record during Night recording in the Scheduled recording menu. To configure the NIGHT tab: 1. In the RECORD menu, click the GENERAL tab. 2. Beside SCHEDULE USE, select ON.
Using the Main Menu NIGHT EVENT Configuring the NIGHT EVENT tab The NIGHT EVENT tab allows you to configure how the system will record during Night EVENT recording in the scheduled recording menu. Event Edit icon 1. Configure the following: • ALARM: Select from 1~4 or ALL. This tells the system to mark the video as an event when an alarm input triggers for the selected channel. • MOTION: Select the camera that you want to trigger the camera being configured to record as an event.
Using the Main Menu SCHEDULE Set a custom recording schedule for the days of the week. 3. Configure the following: • MODE: Click the +/- buttons to change to appl, DAY, NIGHT orecording. Select NO REC to disable recording. NOTE: You cannot configure NIGHT recording to have a beginning and end time. However, if NIGHT recording is chosen, the NIGHT recording parameters still apply to the schedule. • BEGIN: Enter the time you want the scheduled recording to start.
Using the Main Menu To configure the Holiday schedule: 1. Click the HOLIDAY tab. 2. Configure the following: • MODE: Select the recording mode you wish to apply. Choose from OFF, DAY, NIGHT, SUNDAY~SATURDAY, or CUSTOM. • MM/DD: Enter the month and date you want the holiday recording to start. • DAYS: Enter how many days you want the holiday recording to last. For example, if you select 2 days, holiday recording will be enabled for 2 days, and then resume to the regular recording mode (continuous).
Using the Main Menu DISK Use the Disk menu to format the internal HDD, and configure Overwrite, Disk Monitor and Disk mirroring settings. • Damaged: The hard drive is unusable. Formatting a new hard drive You must format a new hard drive before it can be used for recording. To format a new hard drive connected to the system: 1. Install the new internal hard drive to the DVR. 2. Under DEVICE, select the hard drive. The naming convention looks something like this : "INT-A: Unknown". 3.
Using the Main Menu Record + Mirror The Record+Mirror function allows you turn a hard drive that is assigned as a recording hard drive, into a mirroring hard drive. 1. Ensure you have two internal hard drives installed in the system. 2. Under DEVICE, select the hard drive you wish to set up for disk mirroring. 3. In the ACTION field, click +/- and select MIRROR ON INT-A. NOTE: The two hard drives should be identical brand/model/capacity. 4. Click Start to format the hard drive.
Using the Main Menu NETWORK GENERAL Configure network and DDNS options. The general tab allows you to configure the system port number, and various security settings. ETHERNET The ethernet tab displays the current system IP, netmask, gateway and DNS server IP. Configuring Network Type: STATIC vs DHCP The system has the ability to operate in DHCP mode and Static IP mode. DHCP allows the router to assign an IP to the DVR. Static IP mode fixes the IP of the DVR.
Using the Main Menu EMAIL The DVR can send out email notifications when a motion or alarm event occurs. • Log (Email Source): Select the Log checkbox if you want the system to email a system log. • Attach Picture: Select ON for the system to attach an image in the email alerts. • Email Address: Enter up to 5 email addresses that will receive email notifications from the system. 3. Click ENTER to save your settings.
Using the Main Menu What the SYSTEM icons mean: 1. HDD DISK FAIL: A hard drive error occurred. 2. RECORD SYSTEM FAIL: The system stopped recording. 3. TEMPERATURE WARNING: The system is overheating. 4. VOLTAGE WARNING: There was a surge in electrical output. 5. LOW RTC BATTERY WARNING: The system’s internal clock battery is low. 6. EXTERNAL DEVICE EVENT: A USB device has been removed. 7. NETWORK LINK DISCONNECT: The ethernet cable was unplugged. 3.
Using the Main Menu DDNS IMPORTANT Digimerge DDNS is the only DDNS service supported by Digimerge. Digimerge will not provide support for DYNDNS or any other DDNS services. Please contact your DDNS provider for support for other DDNS services. Configure Digimerge DDNS settings. NOTE: You must register for the FREE Digimerge DDNS service prior to configuring DDNS settings. re-enter your Digimerge DDNS information. 6. Click ENTER to save your settings.
Using the Main Menu DEVICE ALARM Configure Alarm Out, Alarm Buzzer, and alarm input settings. The ALARM tab allows you to configure the system Alarm Buzzer and Alarm Input type on each channel (i.e. N.O and N.C (normally open and normally closed) settings)). GENERAL The GENERAL tab allows you to configure Post Recording time, Audio recording, Key Tone (key "beeps"), and Key Sensitivity. 1. Configure the following in the General tab: • DISPLAY: Select the output resolution.
Using the Main Menu PTZ EVENT 3. Click the EDIT EVENT icon( ) beside OUTPUT/BUZZER to configure the actions that follow when an alarm output occurs / buzzer. The alarm output must be set to N.C or N.O before you can access the Edit Event window. The PTZ Event menu allows you to configure the PTZ camera to go to a pre-defined pre-set or tour setting when an event occurs. For example, if camera 1 detects movement, the PTZ camera (camera 2) will automatically pan towards the front door. Edit Event icon 4.
Using the Main Menu 2. EDIT EVENT ( ): Click this icon to open the PTZ EVENT EDIT window. This allows you to configure the type of events that will trigger the PTZ camera. 3. Configure the following: • ALARM IN: Select the alarms that triggers the PTZ camera to move to a pre-defined location when the Alarm Input triggers. • MOTION: Select the cameras that triggers the PTZ camera to move to a pre-defined location when the cameras detect motion.
Using the Main Menu SYSTEM Configure System settings. • SMART MONITOR: Turn ON/OFF to show or hide the hard drive S.M.A.R.T status in the DISK menu. • KEY SENSITIVITY: Press -/+ to increase or decrease the button sensitivity on the front panel of the system. TIME For more details, on setting the date and time, see “Setting the Time” on page 18. ACCOUNT GENERAL To configure general system settings: 1. Configure the following: • CONTROL ID: This setting allows you to pair a DVR with a remote.
Using the Main Menu UPDATE INFO Use the Update menu to upgrade system firmware. NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 16 GB. To upgrade firmware: 1. Download the latest firmware update from the Digimerge website. 2. Copy the firmware to a blank USB flash drive. NOTE: Do not have any folders on the USB flash drive—just the firmware file. 3. Connect the USB flash drive to the USB port on the front or back panel. 4. Stop all recording on the system.
Backup BACKUP ATTENTION: You must STOP ALL RECORDING on the system prior to backing up any video data to an external USB HDD or external USB CD/DVD-RW drive. Backup critical video data on your system to a USB flash drive, external USB HDD, FTP server, or the CD/DVD-RW drive in the system (specified models only. Some models may not ship with a built-in CD/DVD-RW drive). NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 4 GB.
Backup Backing up to an FTP Server NOTE: Using the system locally, you can only configure the backup interval and test the connection for an existing FTP connection. To setup automatic backup to an FTP server, you must use the CMS-DH software. For instructions, see “Configure Backup to FTP Server” on page 83. To test an existing FTP connection: 1. Press the BACKUP button on the front panel. Enter the system password if required. 2. Select AUTO BACKUP. 3. Under DEVICE, click SETUP. 4.
Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. NOTE: You can also view the files using the browser-based remote surveillance software. To view backup video: 1.
Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player: 1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-RW drive. 2. Double-click mcdplayer.exe to launch the Backup Video Player. The Video Player launches and begins to load your backed up video.
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CMS-DH CENTRAL MANAGEMENT SOFTWARE CMS-DH is a central management software that allows you to view and manage up to 300 DH230 series DVRs. System Requirements Your system must meet the system requirements below: Minimum system requirements Recommended system requirements • Windows XP SP 1 • Windows XP SP 1 • Pentium 4, 2.4Ghz • Pentium 4, 3.
CMS-DH Central Management Software Installing CMS-DH To install CMS-DH: 1. Locate the CMS-DH software included with the software CD. 2. Double-click the CMS-DH setup file. NOTE: You may receive installation warnings.This is normal. Accept the security warnings to continue. 3. Follow the on-screen instructions to install the software. 4. Click Yes to restart the computer when prompted.
Starting CMS-DH To start CMS-DH: • Double-click the CMS-DH icon ( ) on the desktop. Adding a DVR from the local area network (LAN) Once you open CMS-DH, you can add a DVR. To add a DVR to CMS-DH: 1. Click Device. Device 2. Click Scan to locate connected DVRs on the network. DVRs that were discovered on the LAN NOTE: By default, when adding a DVR from the LAN, the DVR name will automatically be named the last 3 digits of the IP address.
CMS-DH Central Management Software 3. Click on the DVR you wish to add to CMS-DH, and then click Apply>OK. • The DVR appears on the left panel. Apply Ok If you have changed the default password of the DVR, you must select the DVR from the list, then manually re-enter the new password in the Password field, and then click Apply and then OK. 4. Click on the DVR you want to connect, and click the Offline button. 2. Click the Offline button 1. Select the DVR you want to connect. 5.
Adding a DVR using a DDNS address If you have DVR systems that have DDNS set up, you can add them to CMS-DH. Prerequisites • Create a DDNS account. • Enter the DDNS information into the DVR locally. • Port forward the required port (default, port 80) to the router. To add a DVR using a DDNS address: 1. Make sure the DVRs have been disconnected from CMS-DH. Click Device. Device 2. In the Device manager window, click Add. Add 3. Beside the Type drop-down menu, select DVR.
CMS-DH Central Management Software 4. Enter the following into the blank fields: • Name: Enter the DVR name of your choice. • IP/DDNS: Enter the DVR’s DDNS address (for example tomsmith.digimerge.net) • Port: Enter the DVR’s port number (by default, port 80) • User:Enter the DVR’s user name (by default, admin) • Password:Enter the DVR’s password (by default, 000000) Enter the DVR name Enter the DVR’s Port number Enter the DVR’s DDNS address Enter the DVR’s user name Enter the DVR’s password 5.
CMS-DH Central Management Software 6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing. 1. Click the Offline button 2. Double-click DVR icon Final Result Once you have added the DVR, you can add multiple DVRs and view them in the tab. To switch DVR, click on the tabs near the top of the window.
Adding a Virtual DVR A virtual DVR allows you to add video sources from multiple DVRs, into one main window. Example In the example below, multiple video sources from two DVRs are grouped into the Virtual DVR. DVR # 1 DVR # 2 1 2 4 5 7 8 3 A 3 B Video feed from DVR #1 6 D 4 A B C D E F 8 G C G 6 9 H I Video feed from DVR #2 Virtual DVR (Combined video feeds from DVR #1 & DVR #2) Prerequisites • Ensure the DVRs are online, and connected to CMS-DH. To add a Virtual DVR: 1.
CMS-DH Central Management Software 2. Double-click the virtual DVR icon in the tree menu on the left. Virtual DVR icon 3. Click the + symbol to expand the DVR menu tree. Click the + symbol to expand menu tree 4. Drag the desired camera into the Virtual DVR window. NOTE: You can drag the camera into any desired channel in the virtual DVR. Example Drag Drag Drag 5. Repeat step 3-4 as required for different DVRs.
CMS-DH Central Management Software Creating New Group Folders & Sub folders Creating group folders and sub-folders helps you organize multiple DVRs. For example, you can create a new folder for each different DVR. To create group folders: 1. Right-click on the Group folder, then click New Group. New Group folder 2. Drag the desired DVR into the new folder. To create a sub-group: • Right-click on the Group folder, then click New sub group.
CMS-DH Central Management Software Configuring General System Settings To configure general system settings: 1. Open CMS-DH to access the Login window and then click Setup (Or, click File> Setup once you are logged in to CMS DH) Setup 2. Configure the following in the Setup menu: • OSD Setup: Configure the on-screen display items that you want to appear in the channel (i.e. camera name, time, frame rate etc.). • Password: Change the CMS-DH login name and password.
Adding Users You can add multiple users to CMS-DH, specifying the DVR menus that each user is allowed to access. To add a new user: 1. Log in to CMS-DH. 2. Click File>CMS-DH Account. 3. Enter the following: • ID: Enter the desired user name. • Password: Enter the desired user password. • Confirm Password: Re-enter the user password. Select the DVR the user will have access to Select the menus the user will have access to Add OK 4.
Recording Video to the hard drive CMS-DH allows you to record video to your local hard drive. The amount of video that you can record depends on the size of your computer’s hard drive. To record video: 1. During live view, click the Rec button ( ). The Rec button turns red. NOTE: If you want to capture a single channel of video, double-click the channel to view the channel in full screen mode, then click the Rec button.
Playing back recorded video The video is saved as a proprietary file that is playable only by CMS-DH. To play back previously recorded video files: 1. From the main window, click File>File Playback. 2. Click the Open button. Open button 3. Select the desired file you wish to play and click Open. Open button 4. Use the video playback controls to watch the video.
CMS-DH Central Management Software Remote Search Remote search allows you to search for archived video on the DVR. Prerequisite • Ensure you are connected to the DVR that you wish to search from. To search for video: 1. Right-click on the DVR that you wish to search video from, then click Remote Search. 2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute. A C D B Play button 3.
CMS-DH Central Management Software Video Playback Controls Once the video begins to play, use the video controls to manipulate video playback. Use the playback controls to control video speed Select hour Select minute Video speed slider Local Search Local search allows you to search for video stored locally on the computer hard drive. Prerequisite Ensure you are connected to the DVR that you wish to search from. To search for videos stored on your hard drive: 1.
2. To search for the video: a. Click to select the desired month. b. Select the date of the video. c. Select the hour. d. Select the minute A C D B Play button 3. Click the Play button to begin watching the video. Saving Video Files You can save the proprietary video files to your local hard drive from the Search menu. The video file ends in a .cms extension, and requires CMS-DH for playback. To save video files from the search menu: 1. Select the month, date, and time of the video.
Converting video files to AVI Converting proprietary .CMS video files to AVI allows you to play the video on a computer that does not have the CMS-DH software. Prerequisite • Make sure that you are in the Local Search menu (Right-click on the DVR, and click Local Search) To convert video files to .AVI: 1. Select the month, date, and time of the video. Select camera checkbox AVI Convert button 2. Select the checkbox beside the camera you wish to back up video from. 3.
CMS-DH Central Management Software Schedule Recording To enable/disable schedule recording: 1. Right-click on the DVR you wish to configure and then click Control>Schedule>Start / Stop • Click Start to enable schedule recording. Click Stop to stop schedule recording. Schedule Backup to Local Hard Drive You can schedule regular backup of video to your local hard drive. The schedule can be configured to back up 24 hours of video, or during a specified time only.
3. Select On to enable schedule backup. Select channels you wish to back up 4. Select Daily to back up 24 hours of video to your hard drive. Go to step 6. • Select Hourly to back up every hour of video to your hard drive. Go to step 5. 5. In the Minute drop-down menu, enter how many minutes the system should wait before recording. For example, if you enter 10 minutes, the system will backup video footage from 8:10 a.m to 9:10 a.m. 6. In the Hour drop-down menu, enter the time you wish to begin backup.
CMS-DH Central Management Software Configure Backup to FTP Server You can schedule regular backup of video to an FTP server. The schedule can be configured to backup 24 hours of video, or during a specified time only. NOTE: To schedule a backup interval other than 24 hours, follow the instructions below first to set up your FTP connection. Then, see “Backing up to an FTP Server” on page 59. Prerequisite Ensure you are connected to the DVR you wish to schedule backup for.
4. Click Start to begin FTP connection. NOTE: To confirm that the FTP connection has been made successfully, you must test the FTP connection using the local menus on the DVR. See “Backing up to an FTP Server” on page 59. 5. Click Ok>Apply. The DVR begins FTP backup immediately. The DVR will backup data starting when the connection is established; it does not backup any data from the past 24 hours. Taking Screen Captures You can capture screen shots as JPeg or Bitmap images (JPG or BMP).
CMS-DH Central Management Software Viewing File Download Status To check the download status of your video files: 1. Connect to the DVR you wish to check the video status on. 2. Click on Tools>Download>Status. 3. To cancel the download, click Cancel. Changing viewing modes To change the viewing modes of CMS-DH: 1. Log in to CMS-DH, and connect to a DVR. 2. Click ( )to change the viewing mode (single-channel, quad-channel etc).
Sequencing If you monitor multiple DVRs, you can have each tab change continuously. This process is called sequencing. You can perform sequencing as long as you have two or more DVRs. Virtual DVR’s work with sequencing as well. Prerequisite • Log in to two or more DVRs To start a sequence: • Click the Sequence button ( ). Sequence button The two DVR tabs will continually switch between eachother NOTE: To change the sequence time, click File>Setup.
CMS-DH Central Management Software E-Map The E-Map feature allows you to visually map your cameras over a Jpeg image. Example Camera list From the camera list, you can drag the camera icon over the Jpeg image Jpeg image of a house blueprint Prerequisite • Ensure the DVRs are online. To set up an E-Map: 1. Click the E-Map button ( ).
CMS-DH Central Management Software 2. Click File>Background. Locate the file you wish to import, and then click Open. 3. Drag the desired cameras from the camera list, over the image. TIP: You can also drag the DVR icon and E-MAP icon over the image. Drag Drag Tip: To rotate the camera, right-click on the camera, and click Rotate. Click the desired turning position to rotate the camera icon. E-Map Setup To configure the E-Map setup menu: 1. Click File>E-Map Setup. 2.
CMS-DH Central Management Software Viewing video on E-Map Once you have mapped your cameras on E-Map, you can view, and search channels from the E-Map directly. To view live video on E-Map: • Double-click on the desired camera icon to open live view. Live channel Configuring E-Map camera settings To configure E-Map camera settings: 1. Right-click on the camera you wish to configure. 2. Configure the following: • Description Edit: Edit the camera name on the E-Map.
CMS-DH Central Management Software Zooming into the E-Map • To zoom into the E-Map, click the Zoom In / Zoom Out buttons ( ). Zoom In/ Zoom Out Removing camera icon in the E-Map • Select the camera icon in the e-map, and click the Remove Item button ( ). Remove Item Adding Multiple E-Maps To add multiple E-Maps: • Right-click the Group folder, and click New E-Map. To remove the E-Map: • Right-click on the E-Map, and then click Remove.
CMS-DH Central Management Software Viewing DVR Health To view the status of the DVR: 1. Select the DVR on the menu tree on the left. 2. Click the Health button ( ). Closing windows To close open tabs: • Click the Close button, and select Close or Close All. Locking Windows • To prevent the tab from being dragged, click the Tab Unlock button.
CMS-DH Central Management Software DVR Log The DVR log allows you to check events that occurred in the DVR, such as hard drive malfunction, video loss, motion detection, and alarm settings. To access the DVR log: 1. Connect to the DVR that you wish to view the log from. 2. Right-click on the DVR, and click Log. 3. Configure the following: • Begin & End: Specify the start and end date and time.
CMS-DH Central Management Software CMS-DH System Log The CMS-DH log allows you to view video events that occurred in the system (i.e motion and camera loss events). Prerequisite: • Ensure the DVR(s) are online and connected to CMS-DH To view the system log: 1. Click the CMS-DH Log button ( ). CMS-DH Log button 2. Configure the following settings: • Begin: Enter the Month, Date, Year, and time you wish to begin to search the log.
CMS-DH Central Management Software PTZ To activate the PTZ control, click the PTZ button ( ). NOTE: You must select the channel that has a PTZ camera before using PTZ controls. Pan & Tilt Zoom Out Zoom In Focus In Focus Out Auto Focus Open Iris Close Iris Auto Iris Save Preset Go to Preset Auto Tour Custom 1 Custom 3 Custom 2 Auto Pan Auto Tilt Auto Pan Menu Call Escape Speed Down Speed Up PTZ Power Setting PTZ Pre-Sets 1.
CMS-DH Central Management Software System Setup To access the full system setup menu: 1. Right-click on the DVR you wish to configure. Setup 2. Click Setup from the sub-menu to access the full Setup menu. NOTE: The menu structure is identical to the menu structure on the local DVR.
CMS-DH Central Management Software Upgrading the firmware remotely Prerequisite • Ensure the DVRs are online • Download the firmware from www.digimerge.com, and extract the firmware file To upgrade the DVR firmware using CMS-DH: 1. Right-click on the DVR that you wish to upgrade the firmware. 2. Click on Control>DVR Setup>Update. 3. Under Image File, click the browse button ( ). Locate the firmware file and then click Open. NOTE: The firmware file ends in a .IMG extension. 4.
CMS-DH Central Management Software Configuring Post Event Action Tab The Post Event Action tab allows your system to alert you when an alarm event triggers the DVR. For example, when the system detects motion from an input device, the computer speakers plays a sound to alert you. Or, you can have the CMS-DH software alert you with a pop-up window when motion is detected.
CMS-DH Central Management Software • Parameter: Select the desired alert sound you want the computer to play. Click here to configure the Command and Parameter settings 5. 6. 7. 8. Click Apply and then OK to save your settings. Under Alarm Output, right-click the light bulb icon, and click Control. Click Alarm Output On or Alarm Output Off. This depends on your device type (N/O or N/C). Click Apply and then OK to save your settings.
CMS-DH Central Management Software Setting message pop-up notifications You can configure CMS-DH to produce message pop-up windows when an event occurs. To configure CMS-DH to produce message pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2. Right-click on the camera you wish to set alerts for, and click Post Event Action. 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4.
CMS-DH Central Management Software Result When the camera detects motion, a pop-up window appears on the bottom-right corner of the screen to alert you. Setting Video pop-up notifications You can configure CMS-DH to produce video pop-up windows when an event occurs. To configure CMS-DH to produce video pop-up events: 1. Expand the menu tree under the desired DVR that you wish to configure. 2. Right-click on the camera you wish to set alerts for, and click Post Event Action.
CMS-DH Central Management Software 3. In the Events drop-down menu, select the type of event that will trigger CMS-DH to produce a pop-up window when an event is detected. 4. In the Device drop-down menu, select the name of your DVR. 5. Under the Sub Type drop-down menu, select Camera. 6. Under Sub No., select the channel number you wish to appear as a pop-up alert. 7. Under Command, select Live Video. 8. Click Apply and then click OK to save your settings.
CMS-DH Central Management Software Configuring other Post Action Events Under the Command drop-down menu, there are several commands that CMS-DH can output. • GoTo PTZ: Opens the PTZ camera. • Auto Tour: Opens the PTZ camera and starts the Auto Tour. • Auto Pan: Opens the PTZ camera and starts the Auto Pan feature. • Auto Tilt: Opens the PTZ camera and causes the PTZ camera to Auto Tilt. • Live: Opens a live video window. • Record: Begins live recording.
CMS-DH Central Management Software Running CMS-DH on multiple monitors CMS-DH can support a maximum of 8 monitors on a single system. Running 8 monitors is extremely resource intensive. The recommended system specifications is listed below. If your system does not meet the requirements below, you may experience slow system performance.
iSMS Client (Remote Viewing on the Mac) iSMS Client (Remote Viewing on the Mac) The iSMS Client allows you to remotely connect and configure your DVR using the Safari browser in Mac OSX 10.6. System Requirements Your system must meet or exceed the requirements below before installing the iSMS Client: • Operating System: Mac OSX 10.
Using the iSMS Client Using the iSMS Client To open the iSMS client: 1. Locate the iSMS program in the Applications folder. 2. Double-click the iSMS icon( )to start the program. The iSMS login window opens. Note Enter the DVR’s DDNS address here The iSMS client supports a maximum of three (3) connected users. File Open button Click to change save directory To log in to your DVR remotely: 1. In the Host Port field, enter the DDNS address of your DVR in full, including the port number. (i.e. tomsmith.
Using the iSMS Client iSMS Interface The iSMS Interface displays all connected channels of your DVR. 1. Channel numbers 2. Viewing Modes 3. PTZ Menu 4. Screen Capture 5. Hide menu button 6. Record 7. Main Viewing window 1. 2. 3. 4. Channel Numbers: Click the desired channel to view in full screen. Viewing Modes: Click the icons to switch viewing modes (i.e split screen, quad-view) PTZ Menu: Opens the PTZ menu.
Using the iSMS Client To take a screen capture: 1. Click the Screen Capture button ( ). 2. Enter an image name into the blank field, and then click Save or click Print. Enter image name To record live video: 1. Click the Record button ( ). The record button turns red ( 2. Click the Record button again to stop the recording. ). NOTE: The video file saves into a folder to the save directory you specify. To view recorded video: 1. In the tool bar, click DVR>File Play. 2.
Using the iSMS Client Configuring OSD Settings The iSMS interface can be customized to show less or more information. To configure the iSMS display settings: 1. From the tool bar, click iSMS>Preferences. 2. Select the display settings that you wish to remove by clicking the checkboxes. 3. Close the menu to save your settings. Searching for video remotely You can search for video from your DVR remotely, and back up the file to your local hard drive. To search for video on your DVR remotely: 1.
Using the iSMS Client Hour Month / Year Minute Calendar Download Playback Channel selection 5. Click the Playback button to begin viewing. OR Click the Download button to save the video to your default save directory. Download Progress bar During video download, the status bar indicates the progress of the saved video.
Using the iSMS Client Playback Window Playback controls • Use the Playback Controls to manipulate video speed Drag the video slider to skip through the video Play Fast Forward Reverse Step (1 frame) Rewind 110 Forward Step (1 frame) • Click the Rewind or Fast Forward buttons repeatedly to increase the speed • The Reverse Step and Forward step button advances the video by one frame
Using the iSMS Client Searching for video locally To search for local videos saved on your hard drive: 1. From the toolbar, click DVR>Local Search. 2. From the Remote Search menu, perform the following: a. Select the Month/Year . b. From the Calendar, select the date. c. Select the Hour and Minute d. Select the channels you wish to search under by clicking the check boxes Hour Month / Year Minute Calendar Playback Channel selection 5. Click the Playback button to begin viewing.
Using the iSMS Client Configuring PTZ settings If your DVR has a PTZ (pan tilt zoom) camera installed, you can control the PTZ camera through the PTZ menu. To open the PTZ menu: • Click from the main interface. PTZ Controls To control your PTZ camera, click on the channel that your PTZ camera is connected to.
Using the iSMS Client PTZ Controls cont’d.
Using the iSMS Client Configuring PTZ Protocols in the iSMS Client You must enter the PTZ camera protocols and settings in the iSMS client before you can control the PTZ camera. To configure PTZ camera settings: 1. From the toolbar, click DVR>Setup. 2. From the Setup window, click Camera. Camera 3. Click the channel with the PTZ camera. Select channel with PTZ camera Select PTZ protocol P/T/Z ID 4. In the P/T/Z Model drop-down menu, select the PTZ protocol of your camera.
Configuring the iSMS Client Configuring the iSMS Client The iSMS client features a Setup menu that allows you to configure settings in your DVR remotely. The following menus are available for configuration: • Display • Camera • Motion • Record • Alarm • Schedule • Network • System To open the Setup Menu: • From the toolbar, click DVR>Setup. • Click the appropriate Menu icons to configure the system. NOTE: For details on configuring the DVR settings, consult the DH200 owner’s manual.
iPhone: Digi iMobile Touch App iPhone: Digi iMobile Touch App Digi iMobile Touch is an app that allows you to remotely view your DH200/200+/230/250 series DVR on your iPhone. There are two versions of the Digi iMobile Touch app: 1. Digi iMobile Touch Lite (Free) 2.
iPhone: Digi iMobile Touch App Prerequisites • Port 80 (or whichever port your system is using) must be port forwarded to your router • You must create a DDNS account, and have the DDNS settings configured in your DVR • The DVR must have internet access • You must have a Digimerge DDNS address to log in remotely • An iTunes account NOTE: You will need to create an iTunes account before you can download the app. An iTunes store account requires a valid credit card number.
iPhone: Digi iMobile Touch App Configuring Digi iMobile Touch Lite/Pro Once you have installed the application, enter your DVR‘s information to connect remotely. To enter your DVR information into Digi iMobile Touch Lite: 1. Tap the + button. + button Digi iMobile Touch Lite users: You can add a maximum of two (2) DVRs to the Device list. Digi iMobile Touch Pro users: You can add a maximum of ten (10) DVRs to the Device list. 2. Enter the following: • Name: Enter the DVR name of your choice.
iPhone: Digi iMobile Touch App Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR Digi iMobile Touch Lite Interface Full Screen Viewing modes Toggle on screen display (OSD) Take screenshot* PTZ * Screenshots are stored in your iPhone’s photo album.
iPhone: Digi iMobile Touch App Digi iMobile Touch Pro Interface Full Screen Search DVR Take screenshot* Viewing modes PTZ Toggle on screen display (OSD) Opens Device Control menu * Screenshots are stored in your iPhone’s photo album. About the Search and Control menus The Search and Control menus are exclusive to Digi iMobile Touch Pro. The search menu allows you to search and playback video on your DVR.
iPhone: Digi iMobile Touch App Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Swipe finger to change channels (single channel view only) 9-channel view 16-channel view Digi iMobile Touch Lite interface shown Rotating the Screen Rotate your iPhone to change the image orientation.
iPhone: Digi iMobile Touch App Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. OSD on OSD Off DVR Time OSD button Digi iMobile Touch Lite interface shown PTZ To control connected PTZ cameras to the DVR: 1. Select the channel that the PTZ camera is connected to in single channel mode. 2. Tap the PTZ button. 3. Tap the arrows to pan/tilt the camera. Tap + and - to zoom in and o ut.
iPhone: Digi iMobile Touch App Digi iMobile Touch Pro features Search The Search menu allows you to search for recorded video on your DVR. To search for video: 1. Tap the Search icon ( ). 2. Tap the arrows to select the month, and then tap the desired date to begin the search. Tap here to select month Tap here to select date 3. Tap the hour that you wish to begin the search. Next, drag the Min button to search for the minute that you wish to search. 1. Tap here to select desired hour 2.
iPhone: Digi iMobile Touch App 5. Use the playback controls to pause, fast forward, or rewind video. Tap here to view channel in full screen view. Tap repeatedly to change channels in full screen view. Playback Controls Exit playback Device Control The Device Control menu allows you to turn recording, scheduled recording and relay alarms on or off. To configure the Device menu: 1. Tap the Control button ( ). Tap here to close the Device Control menu. Tap here to turn dial to the On or Off position.
Android: Digi iMobile Touch Lite App Android: Digi iMobile Touch Lite App Digi iMobile Touch Lite is an Android app that allows you to remotely view your DH200/ 200+/230/ 250 series DVR. NOTE: Digi iMobile Touch Lite is capable of viewing only. NOTE: These instructions are based on the HTC Wildfire smartphone. For specific installation instructions, consult your smartphone’s user’s manual. Compatible Devices • Android OS (2.
Android: Digi iMobile Touch Lite App Configuring Digi iMobile Touch Lite Once you have installed the application, enter your DVR‘s information to connect remotely. To enter your DVR information into Digi iMobile Touch Lite: 1. Press the Menu button on your phone, and then tap Add Device. You can add a maximum of two (2) DVRs to the Device list. Tap Add Device 2. Enter the following: • Name: Enter the DVR name of your choice.
Android: Digi iMobile Touch Lite App Connecting to your DVR 1. From the Device List, tap the name of your DVR to connect. Tap the name of your DVR To remove a DVR: Press and hold the selected DVR, then tap Delete Device.
Android: Digi iMobile Touch Lite App Changing Viewing Modes • Touch to change viewing modes. Single channel view Quad View Live Live Tap the single channel button to change channels 16-channel view 9-channel view Live Live Rotating the Screen Live Rotate your phone to change the image orientation.
Android: Digi iMobile Touch Lite App Toggling the On Screen Display (OSD) • Tap the OSD button to turn the OSD on/off. The OSD displays the recording status and DVR time. DVR Time OSD on OSD Off Live Live OSD button PTZ To control connected PTZ cameras to the DVR: 1. Select the channel that the PTZ camera is connected to in single channel mode. 2. Tap the PTZ button. 3. Tap the arrows to pan/tilt the camera. Tap + and - to zoom in and o ut.
Installing the BDVRViewer App on your Blackberry INSTALLING THE BDVRVIEWER APP ON YOUR BLACKBERRY The BDVRViewer application allows you to remotely view your DVR on your Blackberry. Prerequisites • Blackberry 9000 or 9700 only • An APN name, obtained from your Blackberry service provider (Digimerge does not provide this) • A DDNS account from https://secure.digimerge.
Installing the BDVRViewer App on your Blackberry Step 2 of 4: Clear your browser cache You must clear your browser cache for the BDVRViewer application to run properly. 1. Open the web browser on your Blackberry, and then press 2. Click Options. . Options 3. Beside Content Cache, click the Clear button. Clear button 4. Exit the web browser to save your changes.
Installing the BDVRViewer App on your Blackberry Step 3 of 4: Enable APN (Access Point Name) In order for BDVRViewer to function, you must enable APN (Access Point Name) on your Blackberry. Contact your service provider for your Blackberry’s APN name. To enable APN: 1. Press the Menu button ( 2. Open the Options menu. ). Options folder 3. Select Advanced Options > TCP/IP 4. Select the checkbox beside APN Settings to enable APN. Example APN address 5. Beside APN, enter your APN address.
Installing the BDVRViewer App on your Blackberry Step 4 of 4: Log in to BDVRViewer 1. Press the Menu button ( ) and then open the Downloads folder. BDVRViewer 2. Click on the BDVRViewer icon. 3. Enter the DVR DDNS address, port number, ID, and password, and then click LOGIN. Enter the DVR’s DDNS address (i.e. tomsmith.digimerge.net) Enter the DVR’s port number (i.e. port 80) Enter the DVR’s login ID (default: admin) Enter the DVR’s password (default: 000000) 4. A network security window opens.
Appendix A: System Specifications APPENDIX A: SYSTEM SPECIFICATIONS DH230 Specs Description Specification Multiple Function Pentaplex Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output MAIN: 1 HDMI, 1 VGA, 1 Composite / SPOT: 1 (Programmable)/ Looping: 4/8/16 Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Communication Port RS-422, Ethernet (10/100 Base-T), USB 2.0 Power 12V, 6A Compression H.264 Data Size 0.
Appendix A: System Specifications DH230 Specs (cont’d.) Description Specification Backup Storage Interface 2x USB 2.
Appendix A: System Specifications DH250 Specs Description Specification Multiple Function Pentaplex Video Input 8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output Main: 1 HDMI, 1 VGA, 1 Composite Spot: 1(8), 3(16) Programmable Looping: 8/16 Audio Input 8/16 x line-in, DSUB Image Size 4-19 Kbyte (720x480), 3-14 Kbyte (720x240) 2-10 Kbyte (360x240) Audio Output 8/16 - 1(RCA) Communication Port RS-232C, RS-422, 2*Ethernet (Gigabit), USB 2.0 Power 100~240V, Universal Voltage Compression H.
Appendix A: System Specifications DH250 Specs (cont’d.) Description Specification Backup Storage Interface 2 x USB 2.
Appendix B: Setting up Remote Viewing APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions.
Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. MAC address IP address & port number To find your IP and MAC address using the remote control: • Press the INFO button. To find your IP and MAC address using the mouse: 1. Open the MAIN MENU and select SYSTEM. 2. Under the INFO tab you will find your system’s IP address and MAC address.
Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 80 Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices.
Appendix C:Digimerge Auto Port Forward Wizard APPENDIX C:DIGIMERGE AUTO PORT FORWARD WIZARD The Digimerge Auto Port Forwarding Wizard is an exclusive software that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports. Installation To install the Digimerge Auto Port Forwarding Wizard: 1.
Appendix C:Digimerge Auto Port Forward Wizard 5. Click the Next button and then click Finish to complete the software installation. Finish button 6. Double-click the Digimerge Auto Port Forwarding shortcut ( the program. )from your desktop to start Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.
Appendix C:Digimerge Auto Port Forward Wizard Configuration You must have the following before you configure the software: 1. Your router’s model number and version number 2. Your router’s user name and password 3. Your Digimerge device’s IP address 4. Your Digimerge device’s port numbers that require port forwarding Initial Startup: Select language 1. Click the Language drop-down menu and select a language (English, French, Spanish). Click the Start button to continue.
Appendix C:Digimerge Auto Port Forward Wizard Step 2: Enter your router settings 1. Under the Router drop-down list, select the model of your router. OR • Click the Search button ( ) to enter the name of your router model. NOTE: Click the Auto Detect button ( most Linksys or Netgear models). )if you have a Linksys or Netgear router (works with Search and Auto detect button Router drop-down list Enable Silent Mode Router IP Router user name & password Enter port 80 under Ports ). 2.
Appendix C:Digimerge Auto Port Forward Wizard Step 3: Update the router settings 1. Click the Update Router button. • You will see your router window open. The Auto Port Forwarding Wizard automatically populates your router with the relevant information. This will take a few moments. Update Router button 2. Close the update window when the update finishes. Step 4: Test your connection 1. Click the Test Your Connection button. • Your system’s default browser opens and connects to your Digimerge device.
Appendix C:Digimerge Auto Port Forward Wizard • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection. Scenario A: Router/Modem combination + Router • You may have a router/modem combination, with a second router in your network.
Appendix C:Digimerge Auto Port Forward Wizard Configuring a DMZ host connection • Connect to "Router 1" on your network (referred to as "Possible 1st Router" in the Auto Port Forwarding Wizard). Obtain the IP address of Router 1. Usually this can be found in the "Status" section of your router menu. The IP should begin with "192.168...."This IP address is your DMZ IP. Example DMZ stands for Demilitarized Zone.
Appendix D: Setting Up DDNS Service APPENDIX D: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. To setup your free Digimerge DDNS account: 1. In your browser, go to http:// ddns.digimerge.net and click Create Account. 2. Complete the Account Information fields with your personal information.
Appendix D: Setting Up DDNS Service You will need this information for remote access to your system. Record your information below: Username: Domain name*: Password: * Only the first part of the Domain Name is required for setup on the system. For example, if the full domain name is tomsmith.digimerge.net, you only need to enter tomsmith on the system.
Appendix D: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. To enable DDNS on your system: 1. 2. 3. 4. Open the MAIN MENU and click NETWORK. Select the DDNS tab. Under USE, select DIGIMERGE. Under DOMAIN NAME, enter only the first portion of your DDNS domain from the confirmation email. For Example: If your domain name is http://tomsmith.digimerge.
Appendix E: Setting Up Mobile Access APPENDIX E: SETTING UP MOBILE ACCESS This guide shows you how to view video streams from your DVR remotely using your iPhone® or Blackberry® . Before You Begin You must complete these two steps before starting: 1. Register your DVR with the Digimerge DDNS service. See “Appendix D: Setting Up DDNS Service” on page 148. 2. Enable DDNS on your DVR. See “How Do I Enable DDNS On My System?” on page 150.
Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 2. The sign up screen opens. Enter your desired user ID and password and click Register. NOTE: Your password must be at least six characters long. Sign up screen. Enter in desired user ID and password. 3. The DVR registration window opens. Click ADD DVR. DVR management window. Click ADD DVR to add your DH200.
Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 4. The EDIT DVR INFORMATION window opens. DVR registration window. Enter DVR name and DDNS domain name. 5. Enter any desired DVR name (the default name is "DVR"). Enter your DDNS domain name. NOTE: You do not have to enter the entire DDNS address under DOMAIN NAME. For example, if your registered DDNS name is myoffice.digimerge.net, you would enter: myoffice in the DOMAIN NAME field.
Appendix E: Setting Up Mobile Access Registering your DVR for Mobile Access Cont’d 6. Enter your DVR’s user name and password. Click the Apply button. NOTE: If you change the password of the DVR, you must update your account with the latest password. Once you have entered in all the fields, click APPLY to continue. 7. A new window opens that shows: DVR (the name of your dvr), ADD DVR, LOG OUT, SIGN UP. Click on DVR (the name of your dvr). 8. The DVR camera list opens.
Appendix F: Connecting PTZ Cameras APPENDIX F: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. BNC Connect to T+ and T- PTZ CAMERA (not included) DH250 Relay block Connect to T+ and TConnecting a PTZ camera (not included). DH230 DVR shown above. To install a PTZ Camera: 1. 2. 3. 4. 5. 6. Connect the Transmit Cable to the RS-422/485 TX (+) port of the PTZ block on the rear panel.
Appendix F: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Right-click to open the virtual remote, and click the PTZ button. 3. Use the virtual remote to control the PTZ. To open the HELP menu: 1. Click the MENU button. MENU button Drag you mouse cursor within the frame to pan and tilt the camera. You must be in single-channel mode of the PTZ camera for this to work. 2.
Appendix F: Connecting PTZ Cameras MENU button • Press to open the PTZ Virtual Remote; press again to return to the Short-cut menu Navigation buttons • Press to tilt up/down • Press to pan left/right Increase/Decrease buttons Button • Press + / - to zoom in and out Result/Action • Set PRESET position; Spot Out on the remote control • Move PTZ to a desired location • Press the preset button • Illuminate Custom 1 • Set the # for the Preset location • Click ENTER to save and exit • Go to the pre
Appendix F: Connecting PTZ Cameras • Start AUTO TOUR • Press the Auto Tour button • Press + and enter the range of preset and Click ENTER • For example, Auto Tour button, +5 will start the tour of 1~5 presets of the PTZ camera • PTZ custom function 1; Display on the remote control • PTZ custom function 2; Zoom on the remote control • PTZ custom function 3; PTZ on the remote control • Speed has 8 increments—keep pressing the buttons to increase/decrease speed Setting Pre-Sets and Tour To set a Pre-Set:
Appendix F: Connecting PTZ Cameras PTZ Compatibility List 159
Appendix G: Connecting Additional External Monitors APPENDIX G: CONNECTING ADDITIONAL EXTERNAL MONITORS Use the Video port (BNC) on the rear panel of the system to use the Monitor Out function. Monitor Out displays the exact on-screen display of the system. Use the Spot port (BNC) to use the Spot Out function. Spot Out displays connected cameras on the system. NOTE: A BNC-to-RCA adapter (not included) is required to connect a monitor with RCA inputs.
Appendix G: Connecting Additional External Monitors 75 OHM Switch (DH230 16-channel models only / DH250) The 75 OHM switch on the back panel of the monitor allows the DVR to compensate for over or under exposed images when connecting monitors to the Loop Out monitor (CAMERA OUT port).
Appendix H: Connecting Motion / Alarm Devices APPENDIX H: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu). To connect an external alarm sensor (ALARM INPUT) to the system: 1. 2. 3. 4.
Appendix I: Full Connectivity Diagram APPENDIX I: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR.
Appendix I: Full Connectivity Diagram The following diagram outlines a general set of connections available with the DVR. DH250 POWER EXTERNAL BNC CAMERAS* MONITOR (Not Included) (Not Included) (Not Included) (Not Included) AUDIO CAPABLE CAMERA MOUSE (Not Included) SPOT MONITOR EXTERNAL MONITOR (Not Included) (Not Included) SATA External Hard drives LINE OUT/AMPLIFIED SPEAKERS (Not Included) VGA MONITOR (Not Included) *Number of cameras varies by model. †16-channel model shown.
Appendix J: Replacing the Hard Drive APPENDIX J: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The DH230 supports up to 3 internal hard drives (without the optical drive). The DH250 supports up to 4 internal hard drives (4x 500GB) (without optical drive). Each hard drive should be up to 2TB max. The system supports a maxium of 6TB of storage. NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive.
Appendix J: Replacing the Hard Drive 3. Carefully slide the cover away from the front panel and lift away from the housing. NOTE: Make sure the cover is clear of all ports and connectors on the rear panel. Slide cover 4. Disconnect the SATA data and power cable from the hard drive. To remove the SATA data cable, pinch the metal connector, and gently pull. SATA Power cable SATA data cable 5. Remove the four (4) mounting screws. Keep these screws separate.
Appendix J: Replacing the Hard Drive 6. Remove the four (4) screws on the side of the hard drive housing. Repeat for the other side. DH230: Replacing the Hard Drive To replace the hard disk: 1. Place the new hard drive in the housing, and secure with the 4 silver screws. 2. Mount the housing with the hard drive into the DVR chassis. Secure with the four (4) hard drive chassis screws.
Appendix J: Replacing the Hard Drive 3. Connect the SATA power and data cables in the hard drive. DH230: Installing 2 hard drives You can install two hard drives on the hard drive housing. Simply mount the hard drive on the upper portion of the hard drive chassis using 4 screws (normally included with new hard drives). Mount 2nd hard drive here Connecting two hard drives Once the hard drive is mounted into the system, connect the two SATA power and data cable into the hard drives.
Appendix J: Replacing the Hard Drive DH230: Installing 3 hard drives (8 & 16 channel only) On the 8 & 16 channel models, you can install a maximum of three hard drives in the system if you remove the DVD/CD-RW drive. This is optional. Note that if you remove the optical drive, you will need to back up externally onto a USB device. To remove the internal DVD/CD-RW drive: 1. Remove the SATA power and data cable from the CD/DVDRW drive. 2.
Appendix J: Replacing the Hard Drive 4. Slide the DVD/CD-RW drive out the slot. 5. Align the screw holes on the hard drive to the 4 blue rubber grommets. Ensure the SATA power and data connectors on the hard drive faces away from the front panel. Align the hard drive screw hole with the blue rubber grommet. 6. From the bottom, screw the hard drive in place. 7. Connect the SATA data and power cable to the hard drive.
Appendix J: Replacing the Hard Drive DH250: Removing the Hard Drive To remove the hard drive: 1. Power off the system, and unplug all wiring / cabling from the system. 2. Remove the four (2) short screws on the side panels of the housing and the five (5) short screws on the rear panel. Keep these sets of screws separate. ATTENTION: Do not remove the two screws near the fan on the side of the housing.
Appendix J: Replacing the Hard Drive 3. Carefully slide the cover away from the front panel and lift away from the housing. NOTE: Make sure the cover is clear of all ports and connectors on the rear panel. Slide cover 4. Disconnect the SATA data and power cable from the hard drive. To remove the SATA data cable, pinch the metal connector, and gently pull. SATA data cable SATA Power cable 5. Remove the four (4) mounting screws on the hard drive chassis. Keep these screws separate.
Appendix J: Replacing the Hard Drive 6. Remove the four (4) screws on the side of the hard drive housing. Repeat for the other side. DH250: Replacing the Hard Drive To replace the hard disk: 1. Place the new hard drive in the housing, and secure with the 4 silver screws. 2. Mount the housing with the hard drive into the DVR chassis. Secure with the four (4) hard drive chassis screws.
Appendix J: Replacing the Hard Drive 3. Connect the SATA power and data cables in the hard drive. DH250: Installing Multiple hard drives You can install up to four hard drives on the hard drive housing. Simply mount the hard drive on the lower portion of the hard drive chassis using 4 screws (normally included with new hard drives).
Appendix J: Replacing the Hard Drive Formatting the Hard Drive ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will not be erased. To format the hard disk: 1. Press the MENU button on the front panel of the system. 2. Click DISK>RECORDING DISK. RECORDING DISK 3. Beside the hard drive you wish to format, click the REMOVE button. REMOVE button 4. When the system prompts if you want to remove the disk, click YES. 5. Click the DISK MANAGER tab. 6.
Appendix K: Using Listen-in Audio APPENDIX K: USING LISTEN-IN AUDIO Listen-in audio allows you to listen to, and record live audio on the system. AUDIO CAPABLE CAMERAS (not included) RCA cable BNC cable DH230 LINE OUT / AMPLIFIED SPEAKERS (not included) DH250 LINE OUT / AMPLIFIED SPEAKERS (not included) Connect the 9-pin-to-RCA audio cable to the AUDIO IN port. Connect an audio-enabled camera to the RCA cable. *16-channel DH230 shown. To enable listen-in audio: 1.
Appendix K: Using Listen-in Audio Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. ATTENTION: An AVI media player such as VLC or DivX is required to playback AVI files. You can also installed the XviD, DivX, or ffdshow codecs to play the AVI files in Windows Media Player. To playback AVI files: 1. On your PC, open the folder where you saved the AVI file.
Appendix L: Remote Viewing using Internet Explorer APPENDIX L: REMOTE VIEWING USING INTERNET EXPLORER Along with the CMS-DH remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connections. NOTE: Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari and other browsers are not supported.
Appendix L: Remote Viewing using Internet Explorer 5. Click Install when the security warning appears. The page will refresh and live viewing will commence.
Appendix M: DH230/250 Series Touch Screen Monitor Setup APPENDIX M: DH230/250 SERIES TOUCH SCREEN MONITOR SETUP The USB cable must be connected to the monitor’s USB port and the DVR’s USB port to enable the touch screen function. The DH230/250 Series DVRs can be controlled with a touch screen monitor (not included). Touch screen monitors must be Windows 7® Touch compatible to work with the system.
Appendix M: DH230/250 Series Touch Screen Monitor Setup Step 2 of 3: Power on the Monitor Step 3 of 3: Test the Touch Screen Functions Before you start: 1. Make sure your monitor is turned on. 2. Power on your DVR. 3. Wait for the DVR to boot into the main viewing mode. Access Virtual Remote • While in viewing or playback mode, press and hold anywhere on the screen to access the Virtual Remote. For details, see “Using the Virtual Remote” on page 16. Tap outside the Virtual Remote to exit.
Troubleshooting TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
Troubleshooting Troubleshooting (cont’d.
Troubleshooting Remote Connectivity Trouble Shooting Error Possible Causes Solutions • I cannot connect to the system using a DDNS URL • No internet connection • Ensure the DVR is connected to a high speed internet connection. • A DDNS account was not created • Incorrect DDNS URL • DDNS not enabled on the system • Ensure that you have created a DDNS account. • Ensure that you type the URL in full ie: http://tomsmith.digimerge.net:80. • Ensure there are no spelling errors in the URL.
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