Instruction Manual DNR300 SERIES
Instruction Manual DNR300 SERIES #; r. 1.
Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: DNR300 Series For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.flirsecurity.com/pro WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
Table of contents 1 Important Safeguards ..........................................................................1 1.1 General Precautions.................................................................... 1 1.2 Installation................................................................................. 1 1.3 Service ..................................................................................... 3 1.4 Use..........................................................................................
Table of contents 14.3 14.4 14.5 15 14.2.7 Configuring DHCP or Fixed IP Address ............................... 33 14.2.8 Configuring System Ports................................................. 33 14.2.9 Configuring NTP ............................................................ 34 14.2.10 Configuring DDNS.......................................................... 35 14.2.11 Connecting to your system ............................................... 35 14.2.12 Configuring Email Alerts ..................
Table of contents 15.10 15.11 15.12 Configuring the CMS ................................................................. 68 15.10.1 Changing the CMS Admin Password .................................. 69 Adding User Accounts to the CMS................................................ 70 Multi-Monitor Support ................................................................ 70 15.12.1 Opening Cameras in Secondary Monitors............................ 71 15.12.2 Managing Secondary Monitors......................
Table of contents 18.3.2 Enabling Port Forwarding ............................................... 103 19 Auto Port Forwarding Wizard ............................................................ 104 19.1 Installation............................................................................. 104 19.2 Configuration ......................................................................... 106 19.2.1 Obtaining Your Router Model Number and Version .............. 106 19.2.2 Initial Startup: Select Language ...
1 Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. 1.1 General Precautions 1.
1 Important Safeguards 5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions. 6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock.
1 Important Safeguards 17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required. 1.3 Service 1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards.
2 DNR300 Series Features • Easy Connection and setup with 8 integrated PoE ports and auto-discovery of IP Cameras. • Full HD 1080P recording provides the most detailed picture and reliable identification with selectable area digital zoom. • Real-time recording: 240fps@1080p (8ch), 480fps@720p (16ch). • Turbo recording bit rate of 160 Mbps. • Dual streaming (H.264/MJPEG) and dual core processor. • Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote Monitoring. • ONVIF 2.
3 DNR300 Series Getting Started The system comes with the following components: Power adapter x 2 Network Video Recorder (1 x for PoE Switch, 1 x for NVR) Mouse Ethernet cable Remote control Quick start guides & Software CD Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific content details. Check your package to confirm that you have received the complete system, including all components shown above. #; r. 1.
4 DNR300 Series Basic Setup 1. Connect the Cameras • Connect IP cameras to PoE (Power over Ethernet) Ports. OR • Connect IP cameras to the same LAN as the NVR. For details on connecting IP cameras over the LAN, see 14.3 Device Search, page 41. 2. Connect a Monitor • Connect an HDMI cable (not included) from the HDMI port on the rear panel to an HDTV or HDMI monitor. OR • Connect a VGA cable (not included) from the VGA port to the VGA port on your monitor.
4 DNR300 Series Basic Setup 5. Connect the Power Adapters 5.1. 5.2. 5.3. Connect the DC 12V power supply to the DC 12V port on the rear panel of the system. Connect the power cable to an outlet, power strip, or surge protector. This power adapter is used to power the main unit. Connect the DC 48V power supply to the DC 48V port on the rear panel of the system. Connect the power cable to an outlet, power strip, or surge protector. This power adapter is used to power the integrated PoE ports.
5 DNR300 Series Front Panel 1 2 0 3 4 5 6 7 8 1. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades. 2. IR: Not supported. 3. Channel Indicators: Glow when camera is connected to the corresponding channel. 4. Playback Controls: • • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. Reverse: Press to reverse playback/pause playback. • Fast: Press to increase playback speed.
6 DNR300 Series Rear Panel 1 0 2 3 4 5 6 7 8 9 10 11 12 13 1. DC 48V: Port for 48V DC power supply (included) for integrated PoE ports. 2. PoE Ports: Camera input ports for IP cameras. 3. LAN: Connect an Ethernet cable to connect the system to a router or switch (not included). 4. MIC: • IN: BNC port for microphone (not included) for 2-way audio. • OUT: BNC port for audio output device (e.g. speakers; not included) for 2-way audio. 5.
7 Remote Control 1 7 2 3 0 8 0 4 5 9 6 0 1. Power: Press and hold to power off the system. Press to power on. 2. Playback Controls: • • Pause/Play: In live view, press to enter playback mode. Press to play/pause playback. Reverse: Press to reverse playback/pause playback. • Fast: Press to increase playback speed. • Next: Press to skip to next video. • Previous: Press to skip to previous video. • Slow: Press for slow playback. 3. Esc: In menus, press to go back / exit menus.
8 Mouse Control The mouse is the primary control device for the system. To connect a USB mouse: 1 2 3 Connect a USB mouse to the USB port on the front or rear panel. 1. Left-Button: • In live view, click to open the Navigation Bar. • In live view, while in a split-screen display mode, double-click an individual channel to view it in full-screen. Double-click again to return to the split-screen display mode. • While navigating menus, click to open a menu option. 2.
9 0 Using the System Note The default system user name is admin and password is 000000. 9.1 On-Screen Display The system shows the following for all display views: 1 2 3 1. Display Area: • Double-click on a channel to view in full-screen; double-click again to return to split screen. • Right-click to open the Quick Menu. • Left-click to open the Navigation Bar. • Move the mouse to the top of a channel to view the Camera Toolbar. • Click-and-drag cameras to rearrange the channel display.
9 Using the System The Quick Menu has the following options: • View: Select a camera in full-screen or select a multi-channel display. • Pan/Tilt/Zoom: Access controls for PTZ cameras (not included). • AutoFocus: If your camera has a mechanical focus lens, click to configure the zoom/focus levels or activate auto focus. See 9.7 Adjusting Camera Zoom & Focus, page 16. • Color Setting: Configure color settings for IP cameras. • Search: Search/playback recorded video. See 12 Search (Playback), page 19.
9 Using the System 3. Click OK to save changes. 9.4 Using the Navigation Bar 0 The Navigation Bar gives quick access to certain functions and menus. To open the Navigation bar: • Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options: 1 1. 2. 3. 4. 5. 6. 7. 8. 9. 2 4 5 6 7 8 9 3 Main Menu. Collapse. Select display layout. PTZ. Search. Alarm Status. Network. HDD Manager. View System Info. 9.
9 Using the System 2. Right-click to exit Quick Playback. 9.5.2 Using Digital Zoom in Live Display 1. Move your mouse to the top of the channel display and click zoom. The icon will change to to activate digital , indicating digital zoom is activated. Note You may activate digital zoom in multiple channels at the same time. 2. Click and drag inside the channel to zoom in. • Click and drag to pan the zoom area. • Right-click to zoom out and select a new zoom area. • Click to disable digital zoom.
9 Using the System 9.7 Adjusting Camera Zoom & Focus If your camera has a motorized lens, you can control the zoom/focus level or activate auto focus from the NVR. To adjust the camera’s zoom focus: 1. Double-click on the channel where the motorized lens camera is connected. 2. Right-click and then click AutoFocus. Log into the system using the admin account (default user name is admin and password is 000000). 3.
10 Setting The Time CAUTION It is highly recommended to set the time on the system prior to doing any recording. To set the date and time: 1. In the main viewing mode, right-click and click Main Menu. Log into the system using the admin account (default user name is admin and password is 000000). 2. Click Setting>General. 3. Enter the current date (MM DD YYYY) and time (HH MM SS) under System Time. 4. Click Save. Note To configure Daylight Savings Time see 14.2.1 General, page 30 .
11 Recording By default, the system is set to immediately record at startup from connected cameras. This is called Continuous Recording. It is highly recommended to keep Continuous Recording on at all times. The system supports the following recording types: • Continuous Recording: By default, all camera channels are enabled with Continuous Recording. During Continuous Recording, the Record icon ( channel.
12 Search (Playback) Search mode is used to navigate and playback recorded video files on the NVR. 12.1 Playing Back Video from the Hard Drive 1. From live view, right-click and then click Search. If needed, log in using the admin account (default user name is admin and default password is 000000). 2. Configure the following: 1 2 3 2.1. Use the calendar on the right to select the day to playback. 2.2. Use the drop-down menus to select the channels you would like to playback.
12 Search (Playback) 12.2 Playback Controls 1 2 3 4 5 6 14 12 10 8 7 13 11 9 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Select playback device. Calendar: Select the day to playback. Channel select: Select channels to playback. Video clip backup: Select video clip start and end times. Backup video clip: Click to save selected clip. Playback Bar: Click inside the bar to select a playback time. Zoom Playback Bar: Select scope of time bar. Recording types: Click to show/hide recording types.
13 Backup Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included). 13.1 Formatting the USB Device It is recommended to format your USB device before using it with the system. CAUTION Formatting the USB device will permanently erase all data. To format a USB device: 1. Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports. 2. From live view, right-click and then select Main Menu.
13 Backup 5. Click Backup. 6. Configure your search options: • Type: Select the recording type you would like to search for or select All to search all recording types. • Channel: Select the channel you would like to search or select All to search all channels. • File Format: Select DAV to save files to save files to .dav format. You can use the Player that is automatically saved on the USB device to playback .dav files on PC (Mac not supported). Or, select ASF for .asf format. You can playback .
13 Backup 13.3 Using Video Clip Backup Video clip backup allows you to select a duration of video during playback mode and save it to a USB device (not included). To use Video Clip Backup: 1. Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports. 2. Start playing back video using the steps in 12.1 Playing Back Video from the Hard Drive, page 19. 3. Click to mark the beginning of the video clip. Click the video clip. 4.
13 Backup Video Player Controls 14 13 1 2 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 3 4 5 6 7 8 9 10 11 12 Select playback time. Open files. Play/pause. Stop/Stop recording. Start recording. Previous file. Slow. Back one frame. Forward one frame. Fast. Next file. Snapshot. Shuffle/repeat. Full-screen. #; r. 1.
13 Backup Note To view or change where manual recordings or snapshots are saved, right click in the video area and select Parameter Setting. #; r. 1.
14 Using the Main Menu To open the Main Menu: • Using the Remote Control: Press the Enter button twice. • Using the Mouse: Right-click and click Main Menu. Note The system password may be required to access the Main Menu. By default the user name is admin and the password is 000000. 1. SEARCH: Open Search/Playback mode. For details, see 12 Search (Playback), page 19. 2. INFO: View system information. Perform firmware upgrades. 3.
14 Using the Main Menu 14.1 Info The Info menu contains the following sub-menus showing system information. 14.1.1 HDD Info The HDD Info sub-menu shows information related to the hard drives installed in the system, including capacity, status, and type. Click View recording time to see the start and end times of recordings saved on the hard drives. 14.1.2 BPS The BPS sub-menu shows the bitrates of connected IP cameras. 14.1.3 Log The Log sub-menu allows you to search for system logs. #; r. 1.
14 Using the Main Menu To search for system logs: 1. 2. 3. 4. Under Type, select the log type to search for. Under Start Time and End Time, select the start and end time for your search. Click Search. (Optional) Click Backup to export logs to a USB flash drive connected to the system. 14.1.4 Version (Updating Firmware) The Version sub-menu allows you to view information about the current firmware. You may also update the firmware through the version menu. To update the system firmware: 1.
14 Using the Main Menu The Online Users sub-menu shows a list of users connected to the system using remote devices. You may click Disconnect to disconnect a user for up to 18 hours or click Block to block a user from the system. 14.1.6 Remote Device Info The Remote Device Info sub-menu shows information about IP cameras connected to the system, it contains the following tabs: • Channel Status: Shows the IP address, model number, and camera status.
14 Using the Main Menu 14.2 Setting The Setting menu allows you to configure general system, schedule, network, recording, display, and motion settings. It also allows you to restore the system to factory defaults. 14.2.1 General The General sub-menu allows you to configure the time and general system settings. The General sub-menu contains the following options: • System Time: Select the current date and time and click Save to save changes.
14 Using the Main Menu Note Click OK when finished making changes. 14.2.2 Recording The Recording sub-menu allows you to configure image quality settings for the recording stream and sub-stream (used during remote connection). Settings for the recording stream are shown on the left, and sub-stream settings are shown on the right. To configure recording quality settings: 1. Under Channel, select the channel you would like to configure. 2.
14 Using the Main Menu 14.2.3 Schedule The Schedule sub-menu allows you to configure the recording schedule for continuous and motion recording. It also allows you to configure holiday, pre-recording, and mirroring settings. Note To use motion recording, motion detection must be enabled for the channel. For details, see 14.2.14 Motion, page 38. 1. Under Channel, select the channel you would like to configure or select All. 2.
14 Using the Main Menu To configure holidays: 1. Check the checkbox next to Holidays Setting to enable holidays. 2. Click Holidays Setting. 3. Click days in the calendar to enable them as holidays. Selected holidays are highlighted in blue. 4. Click OK. Click OK to save changes. 14.2.6 Network The Network sub-menu allows you to configure network settings. 14.2.7 Configuring DHCP or Fixed IP Address 1. From live view, right-click and select Main Menu. Login if prompted. 2. Click Setting>Network. 3.
14 Using the Main Menu • TCP Port (Client Port): Used for remote video streaming to computers and mobile devices. The default port number is 35000. • HTTP Port: Used to enable connection to the system’s web browser interface. The default port number is 80. • UDP Port: Used for special applications. The default port number is 35001. • RTSP Port: Used for special applications. The default port number is 554.
14 Using the Main Menu 14.2.10 Configuring DDNS The DDNS Setup window allows you to enter your FLIR DDNS settings in the NVR. This step is required for remote access. Prerequisites: • Create a DDNS account. For details, “Appendix D: Setting Up DDNS Service” on page 98. • Port forward ports on your router to NVR’s IP address (by default, ports 35000 and 80). • Have your DDNS account name, password, and domain name ready. To configure DDNS settings: 1. 2. 3. 4. 5. Click Network Setting. Check DDNS.
14 Using the Main Menu 14.2.12 Configuring Email Alerts You can configure the system to send out email alerts for motion detection or other events. Note To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera. For details, see 14.2.15 Configuring Motion Detection Events, page 38. To configure Email Alerts: 1. 2. 3. 4. From live view, right-click and select Main Menu. Log in if prompted. Click Setting>Network. Click Network Setting. Check Email.
14 Using the Main Menu 5. Configure the following: • SMTP Server: Enter the SMTP server address. • Port: Enter the port used by the SMTP server. • Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this unchecked. • User Name: Enter the SMTP user name. • Password: Enter the SMTP password. • Receiver: Enter the email address that will receive alerts. • Sender: Enter the sender’s email address. • Attachment: Check to include a jpg image attachment of the camera.
14 Using the Main Menu To configure switch settings: 1. 2. 3. 4. Click Network Setting. Double-click Switch Settings. Configure the IP Address, Subnet Mask, and Gateway for the internal PoE switch. Click OK. Click Save to save changes. The system will restart. 14.2.14 Motion The Motion sub-menu allows you to configure settings for motion detection. 14.2.15 Configuring Motion Detection Events Motion Detection events allow the system to mark footage that has motion.
14 Using the Main Menu 5. Under Sensitivity, select the motion detection sensitivity between 1 (lowest) and 6 (highest). 6. Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event. 7. Under Delay, enter the post-recording time. 8.
14 Using the Main Menu To configure display settings: 1. Configure the following, as needed: • Transparency: Select the menu transparency between 128 (lowest) and 255 (highest). • Channel Name: Click Modify and enter names for your IP cameras. Click Save when finished. • Time Display: Check to enable system time display. • Channel Display: Check to enable camera title display. • Resolution: Select the correct resolution for your monitor. The system will reboot when you save changes.
14 Using the Main Menu 14.3 Device Search The Device Search menu allows you to manage connections to your IP cameras. SyncroIP cameras connected to the PoE (Power over Ethernet) Ports will automatically be detected by your NVR. Device Search also allows you to search for IP cameras connected to the LAN. Some configuration may be required to connect IP cameras from other manufacturers. Note For a list of 3rd party IP cameras supported, visit www.flirsecurity.com/pro. 14.3.
14 Using the Main Menu 6. If the Status indicator is red, click • • • • • . Update the following information, as needed. Manufacturer: Select the manufacturer of your IP camera. User: Enter the camera’s user name. Password: Enter the camera’s password. RTSP Port: Enter the camera’s RTSP Port. HTTP Port: Enter the camera’s HTTP Port. Note See the manufacturer’s user manual for your IP camera for the default user name, password, etc. 7. Click OK. Click OK again to save changes. 14.3.
14 Using the Main Menu To manually add a camera to the NVR: 1. Click Manual Add. Configure the following: • • • • • • IP Address: Enter the IP address of your IP camera. Manufacturer: Select the manufacturer of your IP camera. User: Enter the camera’s user name. Password: Enter the camera’s password. RTSP Port: Enter the camera’s RTSP Port. HTTP Port: Enter the camera’s HTTP Port. Note See the manufacturer’s user manual for your IP camera for the default user name, password, etc. 2. Click OK.
14 Using the Main Menu 14.4 Advanced Configure HDD, user accounts, and error functions. Configure auto-restart. Save/restore system configuration. Access Recording Menu. 14.4.1 HDD Management HDD Management allows you to format hard drives and manage hard drive settings. The top right corner shows hard drive status. • O: Normal hard drive operation. • X: Hard drive error. • -: Hard drive is not installed. 14.4.
14 Using the Main Menu 2. Configure the following: 1 2 3 2.1. 2.2. 2.3. 14.4.3 Under HDD No., select the hard drive you would like to format. Information about the hard drive appears in the lower section of the menu. Under Set to, select Format. Click Apply. Click OK to confirm. Wait for the hard drive to format. Hard drives become Read/ Write hard drives by default when formatted.
14 Using the Main Menu 2. Under HDD Group select the group number you would like to assign to each hard drive. 3. Click OK. The system will restart. 4. Return to the HDD Manage menu (right-click>Main Menu>Advanced>HDD Manage). Click HDD Channel. 5. For each channel, select the hard drive group you would like it to record to. 6. Click OK. 14.4.5 Warning The Warning sub-menu allows you to configure actions taken when system errors occur. #; r. 1.
14 Using the Main Menu To configure system error actions: 1. Under Event Type, select one of the following system errors to configure: No Disk, Disk Error, Disk No Space, Net Disconnection, IP Conflicted, or MAC Conflicted. 2. Check Enable to enable warnings for the selected Event Type. 3. Configure the following actions that will be taken when errors occur: • Show Message: Check to show pop-up window with information related to the error. • Send Email: Check to enable email message.
14 Using the Main Menu 14.4.7 Account The Account sub-menu allows you to configure user accounts. Accounts are organized into groups, and receive permission to access system functions based on their group’s settings. By default, the following user groups are configured on the system: • admin: Accounts in the admin group are system administrators. They have full access to the system, may configure all system settings, and can manage user accounts. • user: Accounts in the user group are normal users.
14 Using the Main Menu 3. In the bottom portion of the screen, select the permissions that will apply to the user. By default the account will have all permissions that are enabled for its group. An account cannot have more permissions than its group. 4. Click Save to save changes. 14.4.9 Modifying Accounts Admin accounts may modify the user name, password, and permissions of user accounts. User accounts may modify their own password. To modify account settings: 1. Click the account in the list. 2.
14 Using the Main Menu 2. Click Modify User. 3. Under User, select the account you would like to delete. 4. Click Delete then click OK to confirm. 14.4.11 Adding Groups Groups allow you to easily manage permissions for multiple user accounts. A user account by default has all permissions available to the group it is in, and it cannot be given permissions the group does not have. To add a group: 1. Click Add Group. 2. Under Name, enter a name for the group. 3.
14 Using the Main Menu 3. Update group settings as needed and then click Save. 14.4.14 Auto Maintain The Auto-Maintain sub-menu allows you to configure your system to automatically reboot once a day or once a week. For system stability, it is recommended to enable autorebooting. The Auto-Maintain sub-menu also allows you to set the system to automatically delete files that are older than a specified number of days. To configure Auto Maintain settings: 1.
14 Using the Main Menu To export the system configuration to a USB flash drive: 1. 2. 3. 4. Insert a USB flash drive into one of the USB ports on the system. Right-click and select Main Menu>Advanced>Config Backup. Check the USB flash drive you would like to export to in the list. Click Export. To import a saved system configuration: 1. Insert a USB flash drive with a saved system configuration into one of the USB ports on the system. 2. Right-click and select Main Menu>Advanced>Config Backup. 3.
14 Using the Main Menu 14.5 Shutdown Use the Shutdown menu to shutdown, restart, or log out of the system. To access the Shutdown menu: 1. From live view, right-click and select Main Menu. Login if prompted. 2. Click Shutdown. 3. Select one of the following: • Logout menu user: Log out the account that is currently active. • Switch user: Log out the account that is currently active, and sign in with a new account. • Shutdown. • Restart system. 4. Click OK to complete the selected action. #; r. 1.
15 FLIR SyncroIP NVR CMS Central Management Software FLIR SyncroIP NVR CMS is a central management software that allows you to view and manage multiple NVRs and IP cameras. 15.1 System Requirements Your system must meet or exceed the system requirements below: Description Requirement CPU Core 2 Duo 3.0GHz Operating System Windows™ 8/7/Vista Memory 2GB Video 512 MB of video memory and above Network (LAN) 10/100 BaseT Network Network (WAN) 1 Mbps upstream.
15 FLIR SyncroIP NVR CMS Central Management Software Note The CMS default User Name is admin and the Password is admin. 15.4 Adding a NVR or IP Camera from the Local Area Network (LAN) Once you open the software, you can add a NVR or IP camera. Prerequisites: • Connect the NVR or IP camera to a router or switch on the network. • Install the CMS on a computer in the same LAN as the NVR or IP camera. To add a NVR or IP camera: 1. Click Config Manager>Device Manage. 2. Click Search Device.
15 FLIR SyncroIP NVR CMS Central Management Software 4. Enter the system’s user name and password (default user name for this system is adminand default password is 000000) and click OK. 5. Click OK. 6. Click Device List. 7. Perform the following steps to open the NVR or IP camera: 1 2 3 7.1. 7.2. 7.3. Click + next to No Group. Double-click the NVR or IP camera. Click-and-drag the NVR or IP camera to the display area to view. 15.
15 FLIR SyncroIP NVR CMS Central Management Software To add a system using a DDNS address: 1. Click Config Manager>Device Manage. 2. Click Manual Add. #; r. 1.
15 FLIR SyncroIP NVR CMS Central Management Software 3. Configure the following: 1 2 3 4 5 6 7 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 3.7. 4. 5. 6. 7. Title: Enter a name for your system of your choice (e.g. home or office). Type: Select NVR for NVRs or IP Camera for IP cameras. Add Type: Select Domain Name for NVRs or Single Device for IP cameras. Domain Name: Enter the Domain Name from the confirmation email after your registered for DDNS, followed by .myddns-flir.com.
15 FLIR SyncroIP NVR CMS Central Management Software 15.5.1 CMS Live Viewing Overview 4 1 5 6 2 3 1. Camera Controls: 1 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 2 3 4 5 6 Digital zoom: Click and drag to zoom. Change display mode. Manual record. Snapshot. Mute. Disconnect. 2. Live View Toolbar: 1 2.1. 2.2. 2.3. 2.4. 2 3 4 Select image quality. Latency/fluency. Full-screen. Display views. 3.
15 FLIR SyncroIP NVR CMS Central Management Software 4. CMS Window Controls: 1 2 4.1. 4.2. 4.3. 4.4. 4.5. 3 4 5 Lock CMS. Full menu. Minimize. Maximize/restore. Quit. 5. Device List: Open NVRs and IP cameras in live display. • Click + next to NVRs or Groups to expand. • Click and drag NVRs, Groups, or IP cameras to the display area to open. • Right-click NVRs, Groups, or IP cameras to view system options. 6. CMS Menus: • PTZ Direction: Access basic PTZ controls.
15 FLIR SyncroIP NVR CMS Central Management Software 3. Configure the following: • • • • Check Search Under Device, select the system and channel you would like to search. Enter the Start time and the End time for the search. Click Search. 4. Click Search. A list of relevant alarms appears below. 15.7 Using Playback Mode You can view recorded footage from your systems in the CMS software. To use playback mode: 1. Click Playback ( ). 2.
15 FLIR SyncroIP NVR CMS Central Management Software 5. Select one of the following: • Check video files to select and click Play to open. • Click Download to download the video files to the local computer. • Click To AVI to convert the video files to AVI and save to your local computer. Note You must stop playback before you may download video files. 0 15.7.1 Playback Controls 5 1 2 3 4 1. 2. 3. 4. 5. Pause/play. Stop. Fast. Slow. Playback bars: Click and drag to select playback time.
15 FLIR SyncroIP NVR CMS Central Management Software 2. Select the Monitor Task tab. 3. Click New. 4. Enter a Task Name of your choice. 5. Under Window, select the split-screen mode you would like to show in the task. #; r. 1.
15 FLIR SyncroIP NVR CMS Central Management Software 6. Under Monitor Item, configure the following: 0 • Window: Select the display window you would like to configure. • Stream Type: Select Main Stream or Extra Stream to view the substream. • Device: Click and drag the camera from the Device List in the main CMS window to the field to add it. 7. Click Add. Repeat Steps 6 & 7 to configure additional screens. 8. Click OK. Click OK to save changes. 15.8.
15 FLIR SyncroIP NVR CMS Central Management Software 2. Click Monitor Project. 3. Click New. 4. Enter a Name for the project. CAUTION You may not change the name after the project is created. 5. Under Mode, select Tour Mode or Schedule Mode. Tour Mode will cycle through tasks on a fixed interval. Schedule Mode will switch tasks at a pre-defined time of the day. 6. Under Task Name, select the task you would like to add to the project.
15 FLIR SyncroIP NVR CMS Central Management Software 15.8.3 Running Tasks and Projects • Once you have configured tasks or projects, you may run them by clicking Task ( and then selecting the task or project you would like to run. ) • You may also select a task or project to run when you first launch the CMS. For details, . 15.9 Using E-Map The E-Map feature allows you to visually map your cameras over a .jpg image. 15.9.1 Configuring E-Map Use the steps below to select a .
15 FLIR SyncroIP NVR CMS Central Management Software 0 5. Enter a Name and Title for your E-Map of your choice. 6. Click OK. 7. Click Pic. 0 Home 8. Click-and-drag the picture to the window to use it for the E-Map. 9. Click Device to view a list of connected NVR’s. 10. Click + next to an NVR. To place cameras, drag cameras from the list to the map. 11. Click Save. Note To delete all E-Map data, including images and camera positions, click Clear E-Map. 15.9.
15 FLIR SyncroIP NVR CMS Central Management Software 0 To open cameras from E-Map: 1. Click E-Map ( ). Click on a display area in the main CMS window. 2. Double-click on the camera to open it in the selected display area. 1 2 15.10 Configuring the CMS You can configure settings for the CMS such as the admin password, recording directories, and start up settings through the Config menu. To configure CMS options: 1. Click Config( )>Options. 2.
15 FLIR SyncroIP NVR CMS Central Management Software • Auto Login FLIR SyncroIP NVR CMS: Check for the CMS to automatically log in the admin account when it is opened. • Hotkey Setup: Configure hotkeys for the CMS. Use the drop-down menu to select the command, and then click inside the box on the right and enter the hotkey. Note Do not use F12 as a hotkey. F12 is reserved for the system debug command. • Displayed items in the right bar: Select which right-side menu is opened when the CMS opens.
15 FLIR SyncroIP NVR CMS Central Management Software 3. Under New Password and Confirm Password, enter the new password. 4. Click OK. 15.11 Adding User Accounts to the CMS You can create multiple user accounts to the CMS with varying levels of access to the system. These user accounts are only used for access to the CMS software and are separate from the passwords on the individual NVR or IP camera systems.
15 FLIR SyncroIP NVR CMS Central Management Software Minimum system recommendations to run the CMS on multiple monitors: • Intel Core i5 or i7 processor. • 6 GB of RAM. • Geforce 9500GT video card, 1GB or greater. 15.12.1 Opening Cameras in Secondary Monitors • To open a single channel on a secondary monitor: Open it in a window on the main screen, then right-click on the display area, and select Output current window to extension screen. Select the monitor you would like to send the channel to.
15 FLIR SyncroIP NVR CMS Central Management Software 3. Check monitors to open them when the CMS software opens or uncheck to disable. 4. Click OK to save changes. Restart the CMS software to open the new monitor configuration. #; r. 1.
16 Remote Viewing On Internet Explorer You can also view your system remotely using Internet Explorer (version 8 or later required). Note Remote viewing is only compatible with Internet Explorer. Mozilla Firefox, Opera, Safari, and other browsers are not supported. 16.1 Prerequisites • The HTTP Port (default: 80) and Client Port (default: 35000) must be port forwarded to your router. • You must create a DDNS account, and have the DDNS settings configured in your NVR.
16 Remote Viewing On Internet Explorer 0 7. Click and drag cameras to the display window to view them live. 16.1.1 IE Live Display Overview 0 Note Some options are not available in WAN mode. 1 5 2 6 3 4 1. Cameras: Click and drag to the display area to view. 2. Live View Controls: • Open All: Click to open all cameras. • Local Play: Open recorded or back up video files (.dav) saved on the local computer. • Refresh: Click this button to refresh monitor channel name. #; r. 1.
16 0 Remote Viewing On Internet Explorer 3. Camera Controls: 1 3.1. 3.2. 3.3. 3.4. 2 3 4 Digital zoom: Click and drag to select the zoom area. Manual record. Snapshot. Close. Note Manual Recordings are saved to C:\RecordDownload. Snapshots are saved to C:\PictureDownload. You must select Run as Administrator when you open Internet Explorer to use these functions. 4. Live View Toolbar: 1 4.1. 4.2. 4.3. 4.4. 2 3 4 Select image quality. Fluency/latency. Full-screen. Select display view. 5.
16 Remote Viewing On Internet Explorer 2. Configure the following search options: • • • • • Type: Select the type of recording to search for. Begin Time/End Time: Select the start and end for your search. Channel: Select the channel you would like to search or select All. Main Stream: Check to search for main stream recordings. Substream: Check to search for Substream recordings.
17 Mobile Connectivity The system is compatible with iPhone, iPad and Android devices. Platform Supported Versions and Devices App Name Get App From iOS iOS v. 6.0 and higher iPhone: FLIR SyncroIP NVR Apple App Store iPhone/iPad (1st generation and above) Android Android v. 2.3.3 and above iPad: FLIR SyncroIP NVR HD Phones: FLIR SyncroIP NVR Google Play Store Tablets: FLIR SyncroIP NVR HD See www.flirsecurity.com/pro for the latest compatibility list. 17.
17 Mobile Connectivity 4. Tap Device Manager. 5. Tap Add>Manually Add. 6. Configure the following: 1 tomsmith.myddns-fl ir.com 2 3 4 5 6 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. Name: Enter a name for your system of your choice. Address: Enter your DDNS address (e.g. tomsmith..myddns-flir.com). Port: Enter the Client Port (default: 35000). Username: Enter the system’s User Name (default: admin). Password: Enter the system’s Password (default: 000000).
17 Mobile Connectivity 10. Tap + on one of the display areas and select the camera you would like to open in the selected display area. 11. Repeat to view additional cameras. 17.1.4 Live View Interface You can use FLIR SyncroIP NVR in portrait and landscape mode. 1 2 3 12 4 5 6 11 10 7 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 8 9 Back: Return to Main Menu. Display area: Double-tap to open a channel in full screen. Disconnect: Disconnect from camera. Connect: Connect to camera.
17 Mobile Connectivity 17.1.5 Viewing Videos with Local File 0 If you have saved videos using the app, you may open them with Local File. Note You may open screenshots using the Photos app. To access Local File: • From the Main Menu, tap Local File. Local File Controls 1 3 2 1. 2. 3. Back: Return to Main Menu. Files: Tap files to open. Delete all files. 17.1.6 Using Playback Mode on iPhone You can access recorded video on your system using your iPhone.
17 Mobile Connectivity 2. Tap +. 3. Select the start and end times to playback. 4. Select a channel to playback. 5. Use the on-screen controls to control playback. #; r. 1.
17 Mobile Connectivity Playback Controls 1 2 3 7 6 4 5 1. 2. 3. 4. 5. 6. 7. Display area: Double-tap to open in full-screen. Play/pause. Next: Select next video file. Previous: Select previous video file. Slow. Fast. Next frame. 17.1.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion.
17 Mobile Connectivity To enable Push Notifications: 1. From the Main menu, tap Push Config. Note If Push Config is not shown, tap Add, check Push Config, and then return to the Main Menu. 2. For the system you would like to configure, set the slider to ON. 3. Tap Motion Detect and then check each channel you would like to receive push notifications from. 4. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.
17 Mobile Connectivity 17.1.8 Device Manager You can use Device List to manage your systems. To access Device List: • From the Main Menu, tap Device Manager. To edit a system: 1. Tap the system in Device Manager. 2. Edit the connection details as needed. 3. Tap Save. To delete a system: 1. Swipe right on the system you would like to delete. 2. Tap Delete. Tap OK to confirm. 17.2 iPad FLIR SyncroIP NVR HD is an iPad app that allows you to remotely view your system. 17.2.1 System Requirements • iOS 4.
17 Mobile Connectivity 5. Tap Add. 6. Configure the following: tomsmith.myddns-fl ir.com 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 1 2 3 4 5 6 Name: Enter a name for your system of your choice. Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). Port: Enter the Client Port (default: 35000). Username: Enter the system’s User Name (default: admin). Password: Enter the system’s Password (default: 000000). Channel Amount: For NVRs, enter the number of channels your NVR has. For IP cameras, enter 1. 7.
17 Mobile Connectivity 9. In landscape mode: tap a channel and then select the camera you would like to view on the left. OR In portrait mode: tap + on one of the display areas and select the camera you would like to open. 17.2.4 Live View Interface You can use FLIR SyncroIP NVR HD in landscape or portrait mode. 1 2 8 3 1. 2. 3. 4. 5. 6. 7. 8. 4 5 6 7 Display area: Double-tap to open camera in full screen. Favorites: Slide to select favorites. Disconnect all: Disconnect all cameras.
17 Mobile Connectivity 17.2.5 Device Manager Device Manager allows you to manage your systems. To access Device Manager: 1. From live view, tap then . 2. Tap Device Manager. To delete a system: 1. Tap the system to select it. 2. Tap . Tap Yes to confirm. To modify a system: 1. Tap a system to select. 2. Tap the system again to open the edit screen. 3. Update the connection details as needed and then tap Save. 17.2.
17 Mobile Connectivity 2. In Portrait Mode: Tap +, select the start time and end time for your search, and select the camera you would like to playback. OR In Landscape Mode: Select the start time and end time for your search, and select the camera you would like to playback. 3. Use the playback controls. Playback Controls 1 3 2 1. 2. 3. Play/pause. Previous file. Next file. Note Playback controls are only shown in portrait mode. 17.2.
17 Mobile Connectivity Note Your cameras must have motion detection activated to receive push notifications. For details on enabling motion detection, see 14.2.14 Motion, page 38. To enable Push Notifications: 1. From live view, tap then . 2. Tap Alarm Push. 3. Set the slider to ON next to the system you would like to configure. 4. Tap Motion Detect then check each channel you would like to receive push notifications from. 5. Tap OK. A test notification will be sent to your device.
17 Mobile Connectivity Note You can see a list of notifications through the Event List menu. To show the Event List menu, from live view, tap then . 17.3 Android Phones FLIR SyncroIP NVR allows you to remotely view your system on Android smartphones. A separate app is available for remote viewing on Android tablets, to make better use of the larger screen size. For details, 17.4 Android Tablets, page 96. 17.3.1 Compatible Devices • Android OS (2.2 and above). 17.3.
17 Mobile Connectivity 2. Tap Device Manager. 3. Tap Add>Manually Add. 4. Configure the following: 1 tomsmith.myddns-fl ir.com 2 3 4 5 6 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. Name: Enter a name for your system of your choice. Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). Port: Enter the Client Port (default: 35000). Username: Enter the system’s User Name (default: admin). Password: Enter the system’s Password (default: 000000).
17 Mobile Connectivity 8. Tap + on one of the display areas and select the camera you would like to open in the selected display area. 9. Repeat to view additional cameras. 17.3.4 Live View Interface You can use FLIR SyncroIP NVR in portrait and landscape mode. 1 2 3 12 4 5 6 11 10 7 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 8 9 Back: Return to Main Menu. Display area: Double-tap to open a channel in full screen. Disconnect: Disconnect from camera. Connect: Connect to camera.
17 Mobile Connectivity 17.3.5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos using the app, you may open them with Local Files. To access Local Files: • From the Main Menu, tap Local Files. 1 4 2 3 1. 2. 3. 4. 5. 5 Back: Return to Main Menu. Files: Tap to open files. Open snapshots. Delete all files. Open videos. 17.3.6 Using Playback Mode on Android Phones You can access recorded video on your system using your Android phone.
17 Mobile Connectivity 4. Select the date then the start and end times to playback. 5. Use the on-screen controls to control playback. Playback Controls 1 2 3 7 6 4 5 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 17.3.7 Display area: Double-tap to open in full-screen. Play/pause. Next: Select next video file. Previous: Select previous video file. Slow. Fast. Next frame.
17 Mobile Connectivity To enable Push Notifications: 1. From the Main menu, tap Push Config. Note If Push Config is not shown, tap Add, check Push Config, and then return to the Main Menu. 2. Tap the system you would like to configure. 3. Tap Motion Detect and then check each channel you would like to receive push notifications from. 4. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification. #; r. 1.
17 Mobile Connectivity Note You can see a list of notifications through the Event List menu. To show the Event List menu, tap Add and check Event List. Return to the Main Menu and select Event List. Tap on events to view live video from the camera. 17.3.8 Device Manager You can use Device List to manage your systems. To access Device List: • From the Main Menu, tap Device Manager. To edit a system: 1. Tap the system in Device Manager. 2. Edit the connection details as needed. 3. Tap Save.
17 Mobile Connectivity 4. Tap Device Manager. 5. Tap Add. 6. Configure the following: tomsmith.myddns-fl ir.com 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 1 2 3 4 5 6 Name: Enter a name for your system of your choice. Address: Enter your DDNS address (e.g. tomsmith.myddns-flir.com). Port: Enter the Client Port (default: 35000). Username: Enter the NVR’s User Name (default: admin). Password: Enter the NVR’s Password (default: 000000). Channel Amount: For NVRs, enter the number of channels your NVR has.
17 Mobile Connectivity 17.4.4 Live View Interface You can use FLIR SyncroIP NVR HD in landscape or portrait mode. 1 2 8 3 1. 2. 3. 4. 5. 6. 7. 8. 4 5 7 6 Display area: Double-tap to open camera in full screen. Favorites: Slide to select favorites. Disconnect all: Disconnect all cameras. Add to favorites: Add the current view to favorites. Shapshot. Change display view. Open menus. Select different camera. 17.4.5 Device Manager Device Manager allows you to manage your systems.
17 Mobile Connectivity To modify a system: 1. Tap a system to select. 2. Tap the system again to open the edit screen. 3. Update the connection details as needed and then tap Save. 17.4.6 Using Playback Mode on Android Tablets You can access recorded video on your system using your Android tablet. Note You must enable Substream Recording to use playback mode on mobile devices. For details on enabling Substream Recording, see 14.4.6 Record, page 47. To use Playback Mode: 1. From Live View tap then .
17 Mobile Connectivity Playback Controls 1 3 2 1. 2. 3. Play/pause. Previous file. Next file. Note Playback controls are only shown in portrait mode. 17.4.7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open live video from the camera that detected motion.
17 Mobile Connectivity 2. Tap Alarm Push. 3. Select the system you would like to configure. 4. Tap MotionDetect then check each channel you would like to receive push notifications from. 5. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification. Note You can see a list of notifications through the Event List menu. To show the Event List menu, from live view, tap then . #; r. 1.
18 Setting up Remote Viewing Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions. 18.1 What Do I Need? • NVR System. • A PC with the installed CMS software. Note For Mac users, please visit www.flirsecurity.com/pro for instructions. • A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity (for remote viewing outside your network). 18.
18 Setting up Remote Viewing 18.3.1 Finding Your External IP Address If you wish to find your external IP address, you can type what is my ip address into Google or use a third-party website such as http://whatismyip.org. Your external IP address can also be found within your router settings. Refer to your router’s user guide for further details. 18.3.
19 Auto Port Forwarding Wizard The Auto Port Forwarding Wizard is an exclusive software that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports. 19.1 Installation To install the Auto Port Forwarding Wizard: 1. Download the Auto Port Forwarding Wizard from www.flirsecurity.com/pro and run the installer file. • The installation window opens. 2. Click Next to continue. 3.
19 Auto Port Forwarding Wizard 4. Select the users who can see the Auto Port Forwarding shortcut (Optional). Click the Next button to continue. 5. Click the Next button and then click Finish to complete the software installation. 6. Double-click the Auto Port Forwarding shortcut ( program. #; r. 1.
19 Auto Port Forwarding Wizard 19.2 Configuration You must have the following before you configure the software: 1. 2. 3. 4. 19.2.1 Your router’s model number and version number Your router’s user name and password. Your device’s IP address. Your device’s port numbers that require port forwarding. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker. • • WGR614 refers to the model number.
19 Auto Port Forwarding Wizard 2. If software updates are available, click the Download Now button in the top-right corner. A software update includes an updated list of routers compatible with the Auto Port forwarding Wizard. • Run the update file and install the latest version of the software. 19.2.3 Step 1: Populate the Router Database The Auto Port Forwarding Wizard automatically populates a list of current routers, and detects the number of connected routers. 1 2 1.
19 Auto Port Forwarding Wizard 0 19.2.4 Step 2: Enter your Router Settings 1 2 3 4 5 1. Under the Router drop-down list, select the model of your router. • Click the Search button ( ) to enter the name of your router model. Note You can click the Auto Detect button ( most Linksys or Netgear models). ) if you have a Linksys or Netgear router (works with 2. Under Router IP, click the Detect Router IP button ( ). • The router’s IP populates in the blank field. Click OK to exit the prompt. 3.
19 Auto Port Forwarding Wizard 0 19.2.5 Step 3: Update the Router Settings 1. Click the Update Router button. • You will see your router window open. The Auto Port Forwarding Wizard automatically populates your router with the relevant information. This will take a few moments. 1 2. Close the update window when the update finishes. 19.2.6 Step 4: Test your Connection 1. Click the Test Your Connection button. • Your system’s default browser opens and connects to your device. Note • • • 19.2.
0 0 19 Auto Port Forwarding Wizard 0 0 0 A proper DMZ configuration in Router 2 allows all incoming traffic going it to automatically pass to Router 1. Router 2 acts as a "dummy" router and passes all the incoming data onto Router 1. Router 1 is the router that needs the port forwarding information. Configuring a DMZ Host Connection Internet 2 1 0 Com pute r Router 2 Router 1 FLIR Sys tem 0 0 1.
20 Setting Up DDNS Service FLIR offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. 20.1 Registering for FLIR DDNS Service To setup your free FLIR DDNS account: 1. In your browser, go to http://ddns.myddns-flir.com and click Create Account. 2. Complete the Account Information fields with your personal information.
20 Setting Up DDNS Service 20.2 How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. To enable DDNS on your system: 1. In live view, right-click and then click Main Menu. Login using the admin account if prompted (default user name is admin and default password is 000000). 2. Click Setting>Network. 3. Click Network Setting. 4. Check DDNS. 5. Double-click DDNS. #; r. 1.
20 Setting Up DDNS Service 6. Configure the following: 1 2 3 4 6.1. 6.2. 6.3. 6.4. Ensure Enable is checked. The checkbox will be white when DDNS is enabled. Under Domain Name, enter the Domain Name from the confirmation email you received after registering for DDNS. Under User ID, enter the User Name from the confirmation email. Under Password, enter the Password from the confirmation email. 7. Click OK. 8. Click Save.
21 Remote Firmware Upgrade To perform a firmware upgrade over the LAN or Internet, a Config Tool is provided on the CD or www.flirsecurity.com/pro. In an effort to continuously improve the functionality of our products, firmware upgrades are available as a free download on our website, as they are released. Note The Config Tool is supported on PC only. You may also upgrade the firmware using the system’s local menus (see 14.1.4 Version (Updating Firmware), page 28). 21.
21 Remote Firmware Upgrade 5. Configure the following: 1 2 3 5.1. 5.2. 5.3. Check any NVRs or IP cameras you would like to upgrade. Click Open. Select the upgrade firmware file (.bin). Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the upgrade is complete. 21.
21 Remote Firmware Upgrade 7. Configure the following: 1 2 3 7.1. 7.2. 7.3. Click System Upgrade. Click Open. Select the firmware file (.bin). Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the upgrade is complete. #; r. 1.
22 DNR300 Series Hard Drive Installation 0 The system comes with one or more pre-installed 3.5" SATA hard drives. You can install up to two hard drives up to a maximum size of 3TB each (for a maximum total storage of 6TB). 22.1 Installing a Hard Drive CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive. To remove the hard drive: 1. Power off the system, and unplug all cabling from the system. 2.
22 DNR300 Series Hard Drive Installation 5. Turn the unit over and tighten the hard drive screws. 6. Turn the unit back over and connect the SATA power and data cables to the hard drive. 0 7. Replace the cover and cover screws. Make sure to slide the lip on the cover under the bottom of the front panel. Note After installation, you must format the hard drive in order to use it with the system. See 22.3 Formatting Hard Drives, page 119. 22.
22 DNR300 Series Hard Drive Installation 3. Remove the SATA power and data cables from the hard drive. 4. Turn the unit over and loosen the hard drive screws. Do not remove the hard drive screws. 5. Turn the unit back over and remove the hard drive from the case. 6. Remove the hard drive screws from the hard drive. 7. Replace the cover and cover screws. Make sure to slide the lip on the cover under the bottom of the front panel. 22.
22 DNR300 Series Hard Drive Installation 2. Configure the following: 1 2 3 2.1. 2.2. 2.3. Under HDD No., select the hard drive you would like to format. Information about the hard drive appears in the lower section of the menu. Under Set to, select Format. Click Apply. Click OK to confirm. Wait for the hard drive to format. Hard drives become Read/ Write hard drives by default when formatted. #; r. 1.
23 0 Connecting An External Monitor (DNR300 Series) A BNC output is available to connect the NVR to an external monitor or TV. The BNC output shows a duplication of the live display. Vide o OUT #; r. 1.
24 Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support: Error Possible Causes Solutions • • Cable from power adapter is loose or is unplugged. • Cables are connected, but NVR is not receiving sufficient power. • NVR is not receiving power, or is not powering up. • • • • Confirm that all cables are connected correctly.
24 Troubleshooting Error Possible Causes Solutions • Hard drive is full and the unit is no longer recording. • Overwrite is not enabled. • From the Main Menu, select General. Beside HDD Full, select Overwrite. Click OK to save settings. This enables the system to continuously record by overwriting data once the hard drive is full. • Mouse not detected by system. • Mouse cable is not firmly connected to the system. • Firmly connect the mouse cable to the system.
25 DNR300 Series System Specifications 25.1 System Main Processor Dual-core embedded processor Operating System Embedded LINUX Pentaplex Operation Simultaneous View, Record, Playback, Backup, and Remote Monitoring 25.2 Inputs/Outputs IP Camera Input 8 channel / 16 channel Power over Ethernet (PoE) 8 integrated PoE ports Audio 1 channel input (BNC), 1 channel output (BNC) PTZ RS-485, supports Pelco-D and Pelco-P USB 2 ports Alarm Input 8 Channel Relay Out 3 Channel 25.
25 DNR300 Series System Specifications 25.7 Network Ethernet RJ-45 port (10M/100M/1000M) Network Function HTTP, TCP/IP, IPv4/IPv6, UPNP, RTSP, UDP, SMTP, NTP, DHCP, DNS, IP Filter, PPPOE, DDNS, FTP, Alarm Server, IP Search Max. User Access 20 simultaneous users Smart Phone iPhone, iPad, Android IP Cameras Supported FLIR, Digimerge, Panasonic, Sony, Dynacolor, Samsung, AXIS, Arecont, Bosch, Canon, Honeywell, Pelco, Panasonic, Vivotek 25.
26 Notices This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.
Website last page www.flirsecurity.com/pro Technical Support 1-866-816-5919 Customer Service 1-866-344-4674 Copyright © 2014, FLIR Systems, Inc. All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.
