Manual Manual Version 1.
DigiPoS Retail Blade ™ Manual Revision History Revision Number Date Details of Updates Person Responsible 1.
DigiPoS Retail Blade ™ Manual USER’S NOTICE No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of DigiPoS Systems.
DigiPoS Retail Blade ™ Manual SAFETY INSTRUCTIONS x x x x x x x x x x x x x x Always read the safety instructions carefully. Keep this Manual for future reference. Keep this equipment away from humidity and dust. Lay the equipment on a reliable flat surface before setting it up. The openings on the enclosure are for air convection, hence protecting the equipment from overheating. DO NOT COVER THESE OPENINGS.
DigiPoS Retail Blade ™ Manual CAUTION There is a danger of explosion if the CMOS battery is incorrectly replaced. Replace only with the same or equivalent type of battery. Please Contact you’re nearest DigiPoS Systems office for further information and or assistance.
DigiPoS Retail Blade ™ Manual CONTENTS INTRODUCTION .............................................................................................................. 11 Key Features ..................................................................................................................................... 11 Host ....................................................................................................................................... 11 Retail Blade™ Specifications & Options ............
DigiPoS Retail Blade ™ Manual Onboard Audio ................................................................................................................................. 23 Sound Quality........................................................................................................................ 23 Input / Output......................................................................................................................... 23 Architecture ..............................................
DigiPoS Retail Blade ™ Manual I/O Interfaces & Power Connectors ................................................................................................ 41 RS232 Standard Serial Ports ................................................................................................ 41 Parallel Port ........................................................................................................................... 41 USB Ports (Standard)...........................................................
DigiPoS Retail Blade ™ Manual Remote System Connection............................................................................................................ 60 Select System ....................................................................................................................... 60 Alert Functions ................................................................................................................................. 63 Add Alert...................................................
DigiPoS Retail Blade ™ Manual No VGA Output ..................................................................................................................... 97 Compact Flash failure ........................................................................................................... 97 Hard disk failure .................................................................................................................... 97 CD ROM Failure..............................................................
DigiPoS Retail Blade ™ Manual Introduction Congratulations on the purchase of your DigiPoS Retail Blade™ System! You are now the owner of a state-of-the-art DigiPoS Retail Blade™ System. The DigiPoS Retail Blade™ System is a solution that offers unparalleled features, speed and performance combined with exceptional reliability. It is also a PC that is unrivalled by other conventional Pentium 4 based PCs within the EPoS industry.
DigiPoS Retail Blade ™ Manual Retail Blade™ Specifications & Options RB1 RB2 RB3 RB4 RB5 iBox Thin Client CPU (Intel® Socket 478) 2.0Ghz Celeron 2.4Ghz Celeron 2.4Ghz Celeron 2.8Ghz P4 2.8Ghz P4 2.0Ghz Celeron 1Ghz GX CPU FSB 400Mhz 400Mhz 400Mhz 533Mhz 533Mhz 400Mhz Component Main Memory 256Mb up to 2GB (184 Pin DDRAM x 2 slots) Award BIOS With Enhanced ACPI 1.0 / PnP / APM / DMI / ESCD / PCI bus 2.
DigiPoS Retail Blade ™ Manual Ventilation Requirements Cavity Size If the Retail Blade™ is to be located in a cavity, i.e. under the counter, the cavity dimensions must be a minimum of 450mm (17.7”) long by 400mm (15.7”) wide by 200mm (7.9”) deep (excluding the external PSU).
DigiPoS Retail Blade ™ Manual External PSU DigiPoS Systems recommends that the external PSU for Retail Blade™ is not situated in the same space as the Retail Blade™ to minimise heat build up in enclosed spaces. If this is unavoidable, forced air ventilation must be installed or the cavity size increased to provide adequate ventilation for the Retail Blade™ & PSU heat dissipation devices.
DigiPoS Retail Blade ™ Manual Under Counter Mounting The Retail Blade™ can be mounted under the counter or on a secure vertical surface to maximise the available space at the Point of Sale. In order to do this, a special bracket must be used that has been specifically engineered for the Retail Blade™. This bracket does not obstruct the ventilation yet still provides a secure mounting without the need for drilling holes in the case which will void the warranty.
DigiPoS Retail Blade ™ Manual Technical Specifications CPU & FSB Clock Speeds The Central Processing Unit or CPU fitted in your Retail Blade™ will depend greatly on what particular model of Retail Blade™ you have. Component RB1 RB2 RB3 RB4 RB5 iBox CPU (Intel® Socket 478) 2.0Ghz Celeron 2.4Ghz Celeron 2.4Ghz Celeron 2.8Ghz P4 2.8Ghz P4 2.
DigiPoS Retail Blade ™ Manual BIOS The BIOS is discussed in greater detail later on in this manual.
DigiPoS Retail Blade ™ Manual South Bridge - Intel ® ICH5 Overview The ICH5 provides extensive I/O support. Functions and capabilities include: • PCI Local Bus Specification, Revision 2.3 with support for 33 MHz PCI operations.
DigiPoS Retail Blade ™ Manual USB 2.0 x x x x x Includes 4 UHCI Host Controllers Includes 1 EHCI Host Controller that supports all eight ports Includes 1 USB 2.0 high-speed debug port Supports wake-up from sleeping states S1–S5 Supports legacy Keyboard/ Mouse software Interrupt Controller x Supports up to 8 PCI interrupt pins x Supports PCI 2.
DigiPoS Retail Blade ™ Manual Overview x Host Interface x System Memory Interface x Hub Interface x Communications Streaming Architecture (CSA) Interface x Multiplexed AGP and Intel® DVO Interface Host Interface x Intel® Pentium® 4 processors with 512Kb L2 cache on 0.13 micron process / Pentium 4 processor on 90 nm process x 64-bit FSB frequencies of 400 MHz (100 MHz bus clock), 533 MHz (133 MHz bus clock), and 800 MHz (200 MHz bus clock). Maximum theoretical BW of 6.4 GB/s.
DigiPoS Retail Blade ™ Manual Communication Streaming Architecture (CSA) Interface x Gigabit Ethernet (GbE) communication devices supported on the CSA interface (e.g., Intel® 82547EI GbE controller) x Supports 8-bit Hub Interface 1.5 electrical/transfer protocol x 266 MB/s point-to-point connection x 1.5 V operation Hub Interface (HI) x Supports Hub Interface 1.5 electrical/transfer protocol x 266 MB/s point-to-point connection to the ICH5 x 66 MHz base clock x 1.
DigiPoS Retail Blade ™ Manual x x x x o Vertex Cache o Maximum 3D Resolution Supported: 1600x1200x32 @ 85Hz o Fast Clear Support Video DVD/PC-VCR o Hardware Motion Compensation for MPEG2 o Dynamic Bob and Weave Support for Video Streams o Synclock Display and TV-out to video source o Source Resolution up to 1280x720 with 3-vertical taps and 1920x1080 with 2-vertical taps o Software DVD At 30 fps, Full Screen o Supports 720x480 DVD Quality Encoding at low processor Utilization for PC-VCR or home movie
DigiPoS Retail Blade ™ Manual Digital Display Channels x Two channels multiplexed with AGP x 165 MHz dot clock on each 12-bit interface x Can combine two, 12-bit channels to form one, 24-bit interface Supports flat panels up to 2048x1536 @ 60 Hz or digital CRT/HDTV at 1920x1080 @ 85 Hz x Supports LVDS, TMDS transmitters or TV-out encoders x ADD card utilizes AGP connector x Supports one additional flat panel (dCRT) and/or one TV (only when using internal GFX) x Three Display Control interfaces (I2C/D
DigiPoS Retail Blade ™ Manual Options PCI Cards Please contact your EPoS distributor or DigiPoS Systems to discuss the wide range of PCI card add-ons that are available to enhance your solution. Dual VGA Cards 2nd CRT VGA, TV and LCD TMDS add-on cards (Please contact DigiPoS Systems for advice on the appropriate selection of this card) RAID The Retail Blade™ has the option for RAID functionality. The RAID levels supported are 0 or 1 (not 0+1).
DigiPoS Retail Blade ™ Manual MTBF Data MTBF for Retail Blade™ External Power Supply Page 25 of 103 220342.70 9180.95 25.
DigiPoS Retail Blade ™ Manual Retail Blade™ Host MTBF for Retail Blade™ Host 243263.22 10135.97 27.77 Hours Days Years Power Distribution Board (part of Blade) MTBF for Retail Blade™ Power Distribution Board Page 26 of 103 160519.9 6688.33 18.
DigiPoS Retail Blade ™ Manual Retail Blade™ MTBF for Retail Blade™ 40571.30 1690.47 4.
DigiPoS Retail Blade ™ Manual The System The following information will help you to acquaint yourself with the external & internal components of the Retail Blade™ System. Front Panel Orientation – with Cover Fitted (Shown here without CD ROM Slot Option) 1. 2. 3. 4. 5. 6. 7. Rubber Cover (Protecting front I/O Ports) Front Cover Release Tabs Reset Switch ATX Power Switch Front Cover Lock LED – HDD Activity LED – LAN Indicator 8. LED – Power On 9. LED – Power Standby 10.
DigiPoS Retail Blade ™ Manual Front Panel Orientation – with Cover Removed (Shown here with CD ROM Option) 1. 2. 3. 4. 5. 6. See Previous Diagrams Blade Removal Grip Bar ATX Power Switch CD ROM (If fitted) CD ROM Activity LED (If fitted) CD ROM Drawer Open Switch (If fitted) 7. CD ROM Manual Drawer Open Catch (If fitted) 8. Hard Drive Ventilation Slots 9. Hard Drive Release Catch 10.
DigiPoS Retail Blade ™ Manual Rear Panel Orientation 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) 11) 12) DC Power Input From PSU 24V Hosiden Connector 2.
DigiPoS Retail Blade ™ Manual Internal System Orientation (Shown here without CD ROM Slot Option) 1) 2) 3) 4) System Exhaust Fan Power Distribution Board CPU Heat Dissipation Assembly Compact Flash Card Bay 5) PCI Expansion (If Fitted) 6) CD ROM (If Fitted) 7) Hard Drive Bay Note The diagrams shown here are greatly simplified to enable ease of use and there may be slight variations between these diagrams and the model you have.
DigiPoS Retail Blade ™ Manual Removing the Blade from the Host There may be a requirement to remove the blade from the host (i.e. to set the COM port voltages, add more memory capacity, etc.). If this is not done correctly, permanent damage can be inflicted to both the blade and the host. The correct procedure for removing the blade from the host is as follows: a) Log out of any POS software and close any open applications. b) Shut down your operating system (i.e.
DigiPoS Retail Blade ™ Manual e) Unlock the front cover (if necessary) and locate the two FRONT COVER RELEASE TABS on the sides of the Retail Blade™. Depress both of these tabs at the same time and remove the front cover from the Retail Blade™. f) Using the BLADE REMOVAL GRIP BAR, pull the blade from the Host. Be careful to support the back of the blade from underneath before you extract the blade fully from the host.
DigiPoS Retail Blade ™ Manual The CPU Heat Dissipation Assembly & CPU The thermal transfer material on CPU heat dissipation assembly can be easily damaged if the heat pipe is removed and refitted several times. We therefore recommend that only DigiPoS Systems or authorized agents for DigiPoS Systems attempt to remove the heat pipe. Failure to comply with this notice shall void all warranties.
DigiPoS Retail Blade ™ Manual d) Next, remove the three screws securing the air deflection cowling to the CPU heat dissipation assembly and remove it. The cowling must be removed carefully taking due care not to damage the connectors on the back of the ATX power switch. A picture showing the location of these screws is as follows: e) Now unplug the two cooling fan cable connectors from the motherboard.
DigiPoS Retail Blade ™ Manual Removing the CPU Heat Dissipation Assembly and the CPU Cont. f) To remove the CPU Heat Dissipation Assembly, operate the two levers either side of the assembly to unclamp it from the motherboard and then carefully remove the assembly to reveal the CPU. A diagram showing how to correctly operate these levers is as follows: Push down on the lever, move it horizontally away from the assembly and then rotate it vertically.
DigiPoS Retail Blade ™ Manual Removing the CPU Heat Dissipation Assembly and the CPU Cont. g) Once you can see the CPU, it is removed by operating the locking bar on the side of the CPU socket. This bar operates in the same fashion as the heat dissipation assembly clamps. The diagrams below show a close up of the CPU socket and the locking bar. Push down on the lever, move it horizontally away from the CPU socket and then rotate it vertically. h) The CPU can now be removed.
DigiPoS Retail Blade ™ Manual Removing the CPU Heat Dissipation Assembly and the CPU Cont. k) After you have lined up the CPU pins correctly, insert it into the socket on the motherboard. With one hand, push lightly down on the top of the CPU to hold it in place and to keep it fully inserted into the 478 socket. With the other hand, operate the locking lever as previously described.
DigiPoS Retail Blade ™ Manual Motherboard Jumper Settings Jumpers J3 – CMOS Reset 1-2 2-3 Normal CLEAR CMOS Default JB1 – Compact Flash Master / Slave Selection 1–2 2–3 CF Master CF Slave Default All other jumpers or switches not mentioned here are either not applicable or have a reserved use. Do not alter these settings unless you have been instructed to do so by DigiPoS Systems or an authorised DigiPoS Systems representative. Failure to comply with this notice shall void all warranties.
DigiPoS Retail Blade ™ Manual Motherboard Orientation (Shown without CF daughter board fitted) CF Daughter Board Orientation Page 40 of 103
DigiPoS Retail Blade ™ Manual I/O Interfaces & Power Connectors RS232 Standard Serial Ports Pin Signal 1 2 3 4 5 CD RD TD DTR SG Function Pin Signal Carrier Detect (IN) Receive Data (IN) Transmit Data (OUT) Data Terminal Ready (OUT) Signal & -VDC Supply ground 6 7 8 DSR RTS CTS 9 RI Function Data Set Ready (In) Request To Send (OUT) Clear To Send (IN) +VDC Supply From Power Distribution Board or Ring Indicator depending on configuration Specifications Speeds (In Bits per Second) 75, 110, 134, 15
DigiPoS Retail Blade ™ Manual USB Ports (Standard) Pin Signal Name Wire Colour Comment 1 2 3 4 5 (Shell) VCC - Data + Data Ground Shield Red White Green Black - Cable Power Data Transfer Data Transfer Cable Ground Drain Wire USB Data Rates USB 1.1 Low Speed USB 1.1 High Speed USB 2.0 1.5Mbits / Sec 12Mbits / Sec 480Mbits / Sec 0.1875Mbytes / Sec 1.
DigiPoS Retail Blade ™ Manual PS / 2 Keyboard & Mouse Ports Pin Signal Name 1 2 3 4 5 6 Data from Device Not Connected Ground +5V DC Clock Not Connected Windows Shortcut Keys (For a standard 104 key keyboard) Key Combination WIN + R WIN + M Shift + WIN + M WIN + D WIN + F1 WIN + E WIN + F Ctrl + WIN + F WIN + Tab WIN + Break WIN + L Resulting Action Run Dialog Box Minimise All Open Windows Undo Minimise All Open Windows Minimise All or Undo Minimise All Help Start Windows Explorer Find Files or Folder
DigiPoS Retail Blade ™ Manual LAN Connector Pin Wire Colour Description 1 2 3 4 5 6 7 8 White / Orange Orange White / Green Blue White / Blue Green White / Brown Brown Transmit Transmit Receive Not Used Not Used Receive Not Used Not Used = These Pairs are not used with 10BaseT or Fast Ethernet 100BaseTX. These pairs are only required for 100BaseT4 and Gigabit Ethernet 1000BaseTX Standards.
DigiPoS Retail Blade ™ Manual VGA Connector Pin I/O Function Pin I/O 1 2 3 4 5 6 7 8 Out Out Out In - Red Video Green Video Blue Video Monitor ID 2 TTL Ground (Monitor Self Test) Red Analogue Ground Green Analogue Ground Blue Analogue Ground 9 10 11 12 13 14 15 In In Out Out In Hosiden Connector Pin Description 1 2 3 Shell +24V DC Ground Not Connected Frame Ground Page 45 of 103 Function Key (Plugged Hole) Sync Ground Monitor ID 0 Monitor ID 1 Horizontal Sync Vertical Sync Monitor ID 3
DigiPoS Retail Blade ™ Manual Power Supply Connector Pin Wire Colour Description 1 2 3 Shell White Green Black - +24V DC Remote Power Supply Switching Ground Not Connected 2.5mm Barrel Connectors NOTE If the 2.5mm barrel is being used to power an LCD, extra caution is to be taken in the event that the cable becomes loose.
DigiPoS Retail Blade ™ Manual Power Distribution WARNING Any or all of the serial ports may be configured for 5, 12 or 24 volts on pin 9 of their respective D-type connector. This can result in damage to peripheral equipment if the incorrect voltage is selected. For example if a modem is connected to a port configured for 24 volts the modem will almost certainly be destroyed. It is therefore imperative that the voltage selected is suitable for the device attached.
DigiPoS Retail Blade ™ Manual Powered Port Over Current Protection All of the voltages on the I/O ports are protected by a poly recoverable fuse rather than a conventional fuse. This means if a particular voltage draws too much current, the poly recoverable fuse will break the circuit causing a disruption of the voltage. To re-set the fuse, power the system down completely (including operating the switch on the external power supply) and leave the system powered off for at least 30 seconds.
DigiPoS Retail Blade ™ Manual Typical Voltage Requirements Device Examples 0 (Standard RS232) 5 12 24 Y Y Y Y N Y N Y Y Y Y N DigiPoS PoS Printer Epson PoS Printer DigiPoS Customer Display Epson Customer Display MSR swipe reader MS9540 Voyager MS7120 Orbit DigiPoS LCD Monitor External Modem COM Port Voltage Selection In order to output voltage to a specific COM port, the correct jumper has to be set on the Power Distribution Board.
DigiPoS Retail Blade ™ Manual Cash Drawer Voltage Selection The following is a close up view of the cash drawer voltage selector and the two different settings: Continuous and Peak Current Capacity Voltage Actual (Default) COM Ports 5 5.01 12 11.88 24 24.00 Hosiden 24V Output 24 24.00 DC 12V Outputs 12 11.88 Retail USB Ports 5 5.01 12 11.88 24 24.00 Cash Drawer Ports 12 11.88 24 24.00 Vmin – Vmax (Open Circuit) Current (A) Continuous Peak 4.85 – 5.15 11.40 – 12.60 23.52 – 24.48 2 2 3 3 3 4 23.
DigiPoS Retail Blade ™ Manual Onboard Diagnostics for the DigiPoS Retail Blade™ Diagnostic Overview The DigiPoS Retail Blade™ has, built onto the motherboard, an area of memory specifically for diagnostic purposes. This memory area and the software stored in it have been designed so that system tests can be run without interfering in any way with the operating system or user applications.
DigiPoS Retail Blade ™ Manual Diagnostic Program When the diagnostics service starts, a screen similar to the following will be displayed: The information displayed on the diagnostics screen is updated every 2 seconds. If you are connected remotely to a system and there are several other users connected at the same time, the period of time between updates may be slower depending on the speed of the connection available to the Retail Blade™ being tested.
DigiPoS Retail Blade ™ Manual Temperature Status The system has three active temperature sensors. These are the CPU temperature, Northbridge and System temperatures. The readings displayed are in degrees Celsius. Fan Speeds There are two fans connected to the CPU heat sink, one pushes air while the other pulls it. These are displayed as CPU Fan1 and CPU FAN2. The system fan located at the rear of the Retail Blade™ is displayed as “System Fan” on the diagnostics screen.
DigiPoS Retail Blade ™ Manual IDE Displays the information on devices connected to the IDE bus, this will display the model number of the device and where it is connected. SATA This section displays Serial ATA and SCSI devices connected to the system. Some devices use the same mechanism as a SCSI device to connect so they will be displayed here also. An example of this is a USB memory key.
DigiPoS Retail Blade ™ Manual USB This section shows detailed information for any USB device connected to the system. If a USB device is connected or disconnected while the diagnostics session is active the display will be updated within approximately 10-15 seconds depending on the device type. IO Memory This displays the IO Memory address assignments in the system. These are devices which were detected during system startup and the values displayed here will not change during a session.
DigiPoS Retail Blade ™ Manual Parallel Port Displays the base address assigned to the Parallel port. Serial Ports This section contains multiple levels of information. The first is a listing of each serial port and the port I/O address and interrupt assigned to the port. There is then a separate panel of information for each port. If a device was detected on a port, a summary set of information is displayed. If the device has additional information available it is displayed in the details area.
DigiPoS Retail Blade ™ Manual If tests are available for the device they can be started from this area. The window displayed will be different depending on the device with only the tests for the device being displayed.
DigiPoS Retail Blade ™ Manual Integrated Cash Drawer The Retail Blade has two integrated cash drawer ports. This section displays the status of the ports and allows the drawers to be opened. Some sites may have this feature disabled in which case a dialog will appear indicating that you are not allowed to perform this function. If there is no drawer connected to a port it will indicate that the drawer is closed.
DigiPoS Retail Blade ™ Manual PCI This lists all PCI devices within the system. The device listing includes all PCI devices and in a standard Retail Blade™ system these are all integrated into the system board. If you add a PCI device to either of the PCI expansion slots information about them will be displayed during the next reboot. Airflow This area allows the user to interactivity control the duty cycle of the fans in the system.
DigiPoS Retail Blade ™ Manual Remote System Connection Select System This dialog allows you to connect to a remote system. If you know the IP address or the DNS name for the Retail Blade it can simply be entered in the System Name/IP Address field and then pressing the ”Connect” button will connect you to the remote system. If you do not know the IP address or name of the remote system you can connect to the GSM server to obtain a list of all systems for which remote access is available for.
DigiPoS Retail Blade ™ Manual Once you select an organization, you will see a list of stores for the organization selected. Once you select a store a list of all terminals in the store will be displayed.
DigiPoS Retail Blade ™ Manual If the system can be connected to there will be an entry in the IP/DNS Name field. If there is no entry in the field you will not be able to connect to the system. Once you select the terminal required press the ‘Connect’ button and the viewer will be connected to the diagnostics service on the terminal specified. If the system is behind a firewall or does not have a public IP address (192.168.X.
DigiPoS Retail Blade ™ Manual Alert Functions The diagnostics software has the ability to generate alerts for a user defined event. The alert can then be emailed via the GSM server to a user specified list of user names. Add Alert This screen is a sample of a user defined alert. The Alert ID can be any text string as can be the description. The Alert Level is selected from a dropdown list and can be Green, Blue, Yellow, Orange or Red.
DigiPoS Retail Blade ™ Manual View Alert History This displays all alerts generated on the system grouped by date, the tree structure to the left can be expanded showing individual alerts, if an alert is selected the detailed information on the right hand side of the display will be populated with the detailed information for the alert. Regardless of what measurements are being made all system status fields will be recorded during the alert.
DigiPoS Retail Blade ™ Manual BIOS Set-up Overview The DigiPoS Retail Blade™ System contains its own permanently programmed SETUP routine, which allows it to recognize and utilize the system's hardware. For example, one can set the system to identify hard disk and floppy disk drive capacity, the type of video being used, and the amount of memory installed. The BIOS (BASIC Input / Output System) will read this information each time the system boots up.
DigiPoS Retail Blade ™ Manual Main BIOS Screen Phoenix – AwardBIOS CMOS Setup Utility fStandard CMOS Features fFrequency/Voltage Control fAdvanced BIOS Features Load Fail-Safe Defaults fAdvanced Chipset Features Load Optimized Defaults fIntegrated Peripherals Set Supervisor Password fPower Management Setup Set User Password fPnP/PCI Configuration Save & Exit Setup fPC Health Status Exit Without Saving Ç È Æ Å : Select Item Esc : Quit F10 : Save & Exit Setup Time, Date, Hard Disk Type..
DigiPoS Retail Blade ™ Manual Phoenix – AwardBIOS CMOS Setup Utility Standard CMOS Features Date (mm:dd:yy) : Time (hh:mm:ss) : fIDE fIDE fIDE fIDE fIDE fIDE Channel Channel Channel Channel Channel Channel 0 0 1 1 2 3 Sun, Apr 28 2002 13 : 42 : 39 Master Slave Master Slave Master Master [ST320014A] [QSI CD-ROM SCR-2421] [Hitachi Flash Card] [None] [None] [None] Drive A Drive B [None] [None] Video Halt On [EGA / VGA] [All Errors] Base Memory Extended Memory Total Memory Item Help Menu Level f Chan
DigiPoS Retail Blade ™ Manual General Details Cont. Feature Options Description All Errors = The system will halt on any error No Errors = The system will halt when there are no errors. All, But Keyboard = The system will halt on any error except a keyboard error All, But Diskette = The system will halt on any error except a diskette error All, But Disk/Key = The system will halt on any error except a diskette error or a Keyboard error Displays amount of conventional memory detected during boot up.
DigiPoS Retail Blade ™ Manual IDE Options Sub Menus The Master and Slave sub-menus accessed from the Main Menu control these types of devices: o Hard disk drives (including S-ATA) o Removable-disk drives such as Zip drives o CD-ROM drives If you need to change your drive settings, selecting one of the Master or Slave drives on the Main Menu displays a sub-menu like this: Phoenix – AwardBIOS CMOS Setup Utility IDE Primary Master Item Help IDE HDD Auto-Detection [Press Enter] Channel 0 Master Access Mode
DigiPoS Retail Blade ™ Manual Advanced BIOS Features Phoenix – AwardBIOS CMOS Setup Utility Advanced CMOS Features fHard Drive Boot Priority Virus Warning CPU L1 & l2 Cache Quick Power On Self Test First Boot Device Second Boot Device Third Boot Device Boot Other Device Swap Floppy Drive Boot Up Floppy Seek Boot up NumLock Status Gate A20 Option Typematic Rate Setting xTypematic Rate (Chars/Sec) xTypematic Delay (Msec) Security Option APIC Mode MPS Version Control for OS OS Select for DRAM > 64MB Report No
DigiPoS Retail Blade ™ Manual Details Cont. Feature Boot Other Device Swap Floppy Drive Boot Up Floppy Seek Boot Up NumLock Status Gate A20 Option Typematic Rate Setting Typematic Rate (Chars/Sec) Typematic Delay (Msec) Options Enabled Disabled Enabled Disabled Enabled Disabled On Off Fast Normal Enabled Disabled 6 8 10 12 15 20 24 30 250 500 750 1000 Security Option Setup System APIC Mode Enabled Disabled MPS Version Control for OS 1.1 1.
DigiPoS Retail Blade ™ Manual Hard Disk Boot Priority Sub Menu Phoenix – AwardBIOS CMOS Setup Utility Hard Disk Boot Priority 1. POS System : ST320014A 2. Diagnostics : Hitachi Flash Card 2. Bootable Add-on Cards Item Help Menu Level ff Use <Ç> or <È> to select a device. Then press <+> to move it up, or press <-> to move it down the list. Press to exit this menu.
DigiPoS Retail Blade ™ Manual Advanced Chipset Features Phoenix – AwardBIOS CMOS Setup Utility Advanced Chipset Features DRAM Timing Selectable xCAS Latency Time xActive to Precharge Delay xDRAM RAS# to CAS# Delay xDRAM RAS# Precharge Memory Frequency For System BIOS Cacheable Video BIOS Cacheable Memory Hole at 15M-16M Delay Prior to Thermal AGP Aperture Size Int Display First ** On-Chip VGA Setting ** On-Chip VGA On-Chip Frame Buffer Size Boot Display Onboard LAN Control Onboard AC97 Control ÇÈÆÅ: Move En
DigiPoS Retail Blade ™ Manual Details Cont. Feature Memory Hole at 15M-16M Delay Prior to Thermal AGP Aperture Size Init Display First On-Chip VGA Onboard LAN Control Onboard AC97 Control Options Disabled Enabled 4 Min 8 Min 16 Min 32 Min 128M 64M 32M 16M 8M 4M AGP PCI Slot Enabled Disabled Enabled Disabled Enabled Disabled Description You can reserve this area of system memory for an ISA adapter ROM. When this area is reserved, it cannot be cached.
DigiPoS Retail Blade ™ Manual Integrated Peripherals Phoenix – AwardBIOS CMOS Setup Utility Integrated Peripherals f f f OnChip IDE Device Onboard Device Super IO Device Onboard Serial Port 1 Serial Port 1 Use IRQ Onboard Serial Port 2 Serial Port 1 Use IRQ Onboard Serial Port 3 Serial Port 1 Use IRQ Onboard Serial Port 4 Serial Port 1 Use IRQ [Press Enter] [Press Enter] [Press Enter] [3F8] [IRQ4] [2F8] [IRQ3] [3E8] [IRQ5] [2E8] [IRQ10] Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save F5 : Previous Values F6:
DigiPoS Retail Blade ™ Manual Details Cont. Feature Onboard Serial Port 3 Serial Port 3 Use IRQ Onboard Serial Port 4 Serial Port 4 Use IRQ Options Disabled 3F8 2F8 3E8 2E8 IRQ4 IRQ3 IRQ5 IRQ10 IRQ11 Disabled 3F8 2F8 3E8 2E8 IRQ4 IRQ3 IRQ5 IRQ10 IRQ11 Description This item allows you to determine the access the onboard serial port 3 controller has with which I/O address. This item allows you to determine the access the onboard serial port 3 controller has with which IRQ address.
DigiPoS Retail Blade ™ Manual OnChip IDE Device Sub Menu Phoenix – AwardBIOS CMOS Setup Utility OnChip IDE Device IDE HDD Block Mode IDE DMA transfer access On-Chip Primary PCI IDE IDE Primary Master PIO IDE Primary Slave PIO IDE Primary Master UDMA IDE Primary Slave UDMA On-Chip Secondary PCI IDE IDE Secondary Master PIO IDE Secondary Slave PIO IDE Secondary Master UDMA IDE Secondary Slave UDMA [Enabled] [Enabled] [Enabled] [Auto] [Auto] [Auto] [Auto] [Enabled] [Auto] [Auto] [Auto] [Auto] Item Help Menu
DigiPoS Retail Blade ™ Manual Details Cont. Feature On-Chip Serial ATA Options Disabled Auto Combined Mode Enhanced Mode SATA Only Description The Disabled option disables the onboard Serial ATA interface. Auto enables the SATA interface, detects the devices attached and selects the correct mode. Combined Mode, Enhanced Mode & SATA Only – RESERVED FUNCTION.
DigiPoS Retail Blade ™ Manual Onboard Device Sub Menu Phoenix – AwardBIOS CMOS Setup Utility Onboard Device USB Controller USB 2.0 Controller USB Keyboard Support USB Mouse Support AC97 Audio ÇÈÆÅ: Move Enter:Select F5 : Previous Values [Enabled] [Enabled] [Disabled] [Disabled] [Auto] +/-/PU/PD:Value F10:Save F6: Fail-Safe Defaults Item Help Menu Level ff ESC:Exit F1:General Help F7 : Optimised Defaults Details Feature USB Controller USB2.
DigiPoS Retail Blade ™ Manual Super IO Device Sub Menu Phoenix – AwardBIOS CMOS Setup Utility Super IO Device POWER ON Function x KB Power ON Password x Hot Key Power ON Onboard FDC Controller Onboard Parallel Port Parallel Port Mode PWRON After PWR-Fail ÇÈÆÅ: Move Enter:Select F5 : Previous Values [BUTTON ONLY] Enter Ctrl-F1 [Disabled] [378/IRQ7] [SPP] [Off] +/-/PU/PD:Value F10:Save F6: Fail-Safe Defaults Item Help Menu Level ff ESC:Exit F1:General Help F7 : Optimised Defaults Details Feature POWER
DigiPoS Retail Blade ™ Manual Details Cont. Feature PWRON After PWR-Fail Options Description Off On Former-Sts This option allows you to control the state the Retail Blade™ returns to when there is a power failure. Off – the unit will remain in standby until the button on the front of the unit is pressed On – the unit will automatically power on fully once power is restored Former-Sts – this option will return the unit to the state before the power was lost.
DigiPoS Retail Blade ™ Manual Power Management Setup Phoenix – AwardBIOS CMOS Setup Utility Power Management Setup x x x x ACPI Function ACPI Suspend Type Run VGABIOS if S3 Resume Power Management Video Off Method Video Off In Suspend Suspend Type Suspend Mode HDD Power Down CPU THRM-Throttling Wake-Up by PCI card Power On By Ring USB KB Wake-Up From S3 Resume by Alarm Date(of Month) Alarm Time(hh:mm:ss) Alarm [Enabled] [S1(POS)] Auto [User Define] [V/H SYNC+Blank] [Yes] [Stop Grant] [Disabled] [Disable
DigiPoS Retail Blade ™ Manual Details Cont. Feature Options Blank Screen V/H SYNC+Blank Video Off Method DPMS Support Video Off in Suspend Suspend Type Suspend Mode HDD Power Down CPU THRM-Throttling Wake-Up by PCI card Power On by Ring Yes No Stop Grant PwrOn Suspend Disable From 1 min to 1 hour Max Disable From 1 min to 15 min Max 75.0% 50.0% 25.
DigiPoS Retail Blade ™ Manual PnP/PCI Configurations Phoenix – AwardBIOS CMOS Setup Utility PnP/PCI Configurations PNP OS Installed Reset Configuration Data Resources Controlled By x IRQ Resources x DMA Resources PCI/VGA INT Pin INT Pin INT Pin INT Pin INT Pin INT Pin INT Pin INT Pin Palette Snoop 1 Assignment 2 Assignment 3 Assignment 4 Assignment 5 Assignment 6 Assignment 7 Assignment 8 Assignment [Yes] [Disabled] [Auto(ESCD)] Press Enter Press Enter [Disabled] [AUTO] [AUTO] [AUTO] [AUTO] [AUTO] [AUTO]
DigiPoS Retail Blade ™ Manual Detail Cont.
DigiPoS Retail Blade ™ Manual PC Health Status Phoenix – AwardBIOS CMOS Setup Utility PC Health Status CPU Warning Temperature VCCP VCC1.5 VCC3 + 5 V + 12 V - 12 V VBAT(V) SVSB(V) Shutdown Temperature CPU Temperature CPU Fan1 Speed CPU Fan2 Speed N/B Temperature System Temperature N/B Fan Speed System Fan Speed [Disabled] 1.52 V 1.53 V 3.34 V 5.13 V 12.03 V -12.20 V 3.32 V 5.
DigiPoS Retail Blade ™ Manual Detail Cont. Feature CPU Temperature CPU Fan1 Speed CPU Fan2 Speed N/B Temperature System Temperature N/B Fan Speed System Fan Speed Options - Description Details the current temperatures and fan speeds of the Retail Blade™.
DigiPoS Retail Blade ™ Manual Frequency/Voltage Control Phoenix – AwardBIOS CMOS Setup Utility Frequency/Voltage Control Auto Detect DIMM/PCI Clk Spread Spectrum [Enabled] [Disabled] Item Help Menu Level f Ç È Æ Å : Move +/-/PU/PD: Value F10 : Save F5 : Previous Values F6: Fail-Safe Defaults ESC : Exit F1 : General Help F7 : Optimised Defaults Details Feature Options Auto Detect DIMM/PCI Clk Enabled Disabled Spread Spectrum Enabled Disabled Description To reduce the occurrence of electromagnetic
DigiPoS Retail Blade ™ Manual Operating System Dependant Settings The defaults that were covered above are generalised and some settings need to be altered in order to gain the maximum performance from your DigiPoS when using certain operating systems. The following list describes the operating system dependant settings and their reasons.
DigiPoS Retail Blade ™ Manual Windows 95 & NT The USB Support in Windows 95 (even OSR2) has never been stable or reliable and we therefore advise that this function is disabled if you are not using USB devices. Integrated Peripherals - Onboard Device Sub Menu USB Controller USB2.0 Controller USB Keyboard Support USB Mouse Support Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enables or disables the on board USB controller Enables or disables the on board USB 2.
DigiPoS Retail Blade ™ Manual Fault Diagnosis When a problem occurs with your DigiPoS, it is too easy to suspect complicated electronics or to ‘suspect the worst’. This can lead an individual to become blinkered to obvious solutions that will instantly rectify the fault. Of the technical calls we receive from people having difficulties, simple issues that can easily be resolved by the user attribute 90%.
DigiPoS Retail Blade ™ Manual Power Up Test Sequence During the initial power up phase, the system board checks the internal operating voltages. By observing certain conditions, it is possible to gain an initial indication of the power status of the system. By following the observations below, initial fault diagnosis may be undertaken. x Check audible power up beep from system. Caution is to be taken here as many people mistake the beep emitted by bar code scanners to be the system beep.
DigiPoS Retail Blade ™ Manual Input / Output Port Testing Before removing or re-inserting any of the connectors on the rear of the DigiPoS, the system must be powered down. Failure to do this may result in severe damage not only to the equipment, but also to the individual undertaking the work. Significant electrical voltages can be exposed when a connector is removed and the system powered up or in a standby state.
DigiPoS Retail Blade ™ Manual LAN Port Testing of a LAN connector and its output requires specialist equipment. If you suspect a problem with the LAN socket of your DigiPoS, please try the following first before contacting DigiPoS Systems: x Check to see if the connector is firmly inserted into the socket and latched. x Check to see that the connector is free from damage or dirt.
DigiPoS Retail Blade ™ Manual Powered Port Testing Before removing or re-inserting any of the connectors on the rear of the DigiPoS Retail Blade™, the system must be powered down. Failure to do this may result in severe damage not only to the equipment, but also to the individual undertaking the work. Significant electrical voltages can be exposed when a connector is removed and the system powered up or in a standby state. Please use extreme caution As each of the COM ports, the two 2.
DigiPoS Retail Blade ™ Manual Peripheral Component Check Once all diagnostic tests and voltage tests have been completed, it is necessary to establish that the peripheral components of the system are not faulty and causing apparent motherboard failures or preventing the DigiPoS Retail Blade™ from completing a successful boot. Replace each key component using the following the procedure. x Power down the system.
DigiPoS Retail Blade ™ Manual 1st Level Fault Finding The objective of the 1st level test is to identify the possible area of failure and if a local repair can be achieved or if the unit needs to be returned to DigiPoS Systems for further testing and or repair. System Does Not Boot (Monitor is blank and there is no start-up sound from the system) x Remove any installed PCI & ISA cards from the expansion slots and re-test.
DigiPoS Retail Blade ™ Manual CD ROM Failure x Has the CD ROM been disabled in the BIOS? x Does the CD ROM cable show any signs of damage? x Is the cable plugged in correctly taking note of the correct orientation for pin 1? x Change the CD ROM with a known working unit and re-test.
DigiPoS Retail Blade ™ Manual Test Sheet Completion The following test result sheet should be used throughout the testing procedure to record the failure condition of the DigiPoS Retail Blade™. If after completing the procedure the DigiPoS Retail Blade™ cannot be repaired locally, please contact your nearest DigiPoS Systems office and speak to a technical representative to discuss the problems you are having.
DigiPoS Retail Blade ™ Manual Test Sheet Host S/No: Date of Test: Engineer: Blade S/No: Company Name: DigiPoS Systems Office: Test Result Check List (Please Circle Result) Comments Jumper Settings Check (Check the Manual for correct settings) PASS FAIL Power Standby LED (When power is applied via the external PSU) PASS FAIL Audible System Bleep PASS FAIL Power ON LED PASS FAIL HDD Constant RPM PASS FAIL HDD Access LED Activates PASS FAIL Video Enabled PASS FAIL Memory Check PASS
DigiPoS Retail Blade ™ Manual Peripheral Component Changes HDD Comments Peripheral Component Changes CF Comments Peripheral Component Changes CD ROM Comments Peripheral Component Changes RAID Controller Comments Peripheral Component Changes CPU Comments Peripheral Component Changes Fans Comments Major Component Changes Blade Comments Major Component Changes Power Distribution Board Comments Major Component Changes External PSU Comments FAIL Result PASS FAIL Result PASS FAIL Result PAS
DigiPoS Retail Blade ™ Manual WARRANTY POLICY Limited Warranty This product is warranted to be free of defects in materials and workings. This warranty period shall begin from the date of the accompanying invoice and will be in effect for a period of 1 to 3 Years depending on the Retail Blade™ model. Warranty Return Procedures The customer must call the DigiPoS Systems representative’s technical support department or DigiPoS Systems directly first so that any primary fault diagnosis can be carried out.
DigiPoS Retail Blade ™ Manual DigiPoS Systems Global Office Locations DigiPoS Systems Australia Unit 7 / 10 Bradford Street, Alexandria NSW 2015. Tel: +61 (0)2 8338 3333 Fax: +61 (0)2 8338 3388 http://www.digipos-systems.com.au DigiPoS Systems North America 309B Commissioners Rd. W. London, Ontario Canada 6J 1Y4 Tel: (519) 474 7987 Toll Free: 1 866 84 PC-POS Fax: (519) 474 2598 http://www.digipos-systems.biz DigiPoS Systems Deutschland GmbH Flintsbacher Str.
