Model: DGHDP1 1080p Powerline AV Sender System Please keep this instruction manual for future reference
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Contents 03 Introduction 04 - 09 Installing the DigiSender® HD Pro 10 - 14 Basic Operation 15 - 20 Advanced Operation 21 - 26 Troubleshooting 27 - 29 Information & Safety 30 - 31 Notes 04 05 - 06 07 08 - 09 10 - 12 13 - 14 15 15 - 16 17 18 19 20 21 - 22 23 - 24 25 26 27 27 28 29 29 32 Page 02 Step 1 - Unpack your DigiSender® Step 2 - Install the Transmitter Step 3 - Install the IR Emitter Step 4 - Install the Receiver The Digi
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Introduction The DigiSender® HD Pro is the latest state-of-the-art AV sender system from AEI Security & Communications Ltd. Making use of the most recent advancements in high definition media distribution technology the DigiSender® HD Pro will allow you to transmit 1080p High Definition video around your home using your existing mains power lines.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Installing your DigiSender® Step 1 - Unpack your DigiSender® All DigiSender® orders are computer weight checked when packed, however, it is a good idea to check all kit contents are present before proceeding with the installation. 1. 2. 3. 5. 1. 2. 3. 4. 5. 1x HD Pro Transmitter 1x Receiver 2x HDMI Cables 1x IR Emitter 1x Remote Control Page 04 4.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Installing your DigiSender® Step 2 - Install the Transmitter This chapter describes how to correctly install your DigiSender® HD Pro. After installation is complete you will be able to view the connected source device (e.g. HD Satellite receiver) on another TV anywhere in your home or office. 1. 2. Identify the HDMI cable connecting your source device (e.g. HD Satellite receiver) to your main TV.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Installing your DigiSender® Step 2 - Install the Transmitter 5. 6 Connect the DigiSender® Transmitter power cable to an available mains power socket and switch on at the back. The Power LED on the front of the DigiSender® Transmitter will illuminate green to indicate that the Transmitter is powered up. 7. Turn on your source device (e.g. HD Satellite receiver).
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Installing your DigiSender® Step 3 - Install the IR Emitter The DigiSender® HD Pro features a remote relay system that allows you to control your source device (e.g. HD Satellite receiver, from the second TV. The DigiSender® Receiver is fitted with an IR Sensor that will pick up the IR signal from your source remote control (e.g. HD Satellite remote control).
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Installing your DigiSender® Step 4 - Install the Receiver The Receiver will pick up the signals being sent by your Transmitter and output them to a connected TV. 1. 2. Use the remaining HDMI cable and connect it to the socket labelled ‘HDMI Out’ on the back of the DigiSender® Receiver and the HDMI Input on your receiving TV. Connect the DigiSender® Receiver power cable to an available mains power socket and switch on at the back. 3. 4.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Installing your DigiSender® Step 4 - Install the Receiver Depending on how quickly the previous steps have been completed, you may see two messages displayed on the receiving TV screen. DigiSender® HD Pro Establishing Sync with Transmitter Please wait... Establishing Sync Sync Successful Waiting for Video signal... Sync Successful Approximately 40 seconds after turning on all of your equipment (the source device e.g.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Basic Operation The DigiSender® HD Pro Remote Control The DigiSender® HD Pro comes included with a remote control that will allow you to access various settings via the on-screen Menu as well as perform various procedures should you run into any problems. Refer to the tables on the next two pages for descriptions of what each button is used for.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Basic Operation The DigiSender® HD Pro Remote Control Fig. Button Area Remote Control Button Descriptions Button Name Button Description Toggles the Transmitter and Receiver between On and Standby mode. Top Row Power/Standby Top Row Link Top Row Group Top Row Factory Source HDMI 1 Input Not used for this model. Source HDMI 2 Input Not used for this model. Source HDMI 3 Input Not used for this model.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Basic Operation The DigiSender® HD Pro Remote Control Fig.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Basic Operation The On-Screen Menu The On-Screen Menu is used to configure various options and can be accessed by pressing Menu Button on the remote control. This will bring up the On-Screen Menu on the television attached to the Receiver.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Basic Operation The On-Screen Menu Menu Item On-Screen Menu Descriptions Description Language Selects the language which is used for this OnScreen Menu Network Bandwidth Adjusts the quality of the video stream depending on which setting is chosen. If you do not know how good your Network Bandwidth is, select Auto Detect. Resolution Control Sleep Time Lip Sync Selects the output resolution for the television you are connected to.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Advanced Procedures Installing Additional Receivers Each Transmitter can be connected to a maximum of four Receivers. When installing an additional receiver, please perform the below procedures in order: • • • • Connect and Install the Receiver as on pages 08 and 09. Reset the Receiver PLC Settings to Factory Defaults as on page 20. Perform the PLC Grouping procedure on page 18. Perform the Transmitter & Receiver Syncing procedure on page 17.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Advanced Procedures Running Multiple Transmitters with Multiple Receivers Changing the Name of a Transmitter • At the Receiver, press the Menu button on the DigiSender® Remote Control to bring up the On-screen Menu. Use the Scroll Up and Scroll Down buttons to go to the Select TX Station option. • Press the OK button to enter the Select TX Station option.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Advanced Procedures Transmitter & Receiver Syncing The Transmitter & Receiver Syncing procedure should only be used when installing an Additional Receiver or during Troubleshooting. There are two ways in which the Transmitter and Receiver can be ‘Synchronised’ or ‘Synced’: • ‘Sync’ using the buttons on the Transmitter and Receiver: 1.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Advanced Procedures PLC Grouping The PLC Grouping procedure should only to be used when installing an additional receiver or during Troubleshooting when the Transmitter & Receiver Syncing procedure fails to resolve a problem. 1. Press the Link Button on the DigiSender® remote control at the Transmitter and Receiver locations. “Attempting PLC Grouping” will be displayed on the receiving TV.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Advanced Procedures Resetting the System Settings to Factory Defaults The following procedure will revert the DigiSender® HD Pro system settings back to factory default and should only be used during troubleshooting. Reset the Transmitter System Settings to Factory Defaults: 1.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Advanced Procedures Resetting the PLC Settings to Factory Defaults The following procedure will revert the DigiSender® HD Pro PLC settings back to factory default and should only be used during troubleshooting. Reset the Transmitter PLC Settings to Factory Defaults: 1.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Troubleshooting Frequently Asked Questions Scenario Tr o u b l e s h o o t i n g Possible Reason • Power is switched off at the mains. • Cable connections are not secure. • Source device (e.g. HD Satellite receiver) is not working correctly. Receiving TV (TV attached to the Receiver) displays no video. Power LED is not illuminated. Resolution • Make sure the power switches on the back of both the Transmitter and Receiver are turned On.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Troubleshooting Frequently Asked Questions Scenario Receiving TV displays “Not Synced - Please perform Syncing Operation”. Power LED on the front of Transmitter is constantly flashing. During video playback, receiving TV (attached to the Receiver) displays “Sync Successful - Waiting for Video signal”. Receiving TV displays message “Unsupported Video Format”.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Troubleshooting Syncing and Resetting Procedure In the unlikely event that you still can’t get the system working, please proceed with the steps below. Step 1: Check connections, Power & Equipment • Make sure that all power cable connections are secure and that all equipment is turned on. • Inspect the HDMI cables and connections between the source device (e.g.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Troubleshooting Syncing and Resetting Procedure Perform the Transmitter & Receiver Syncing procedure on page 20 Yes Is it working? No Perform the PLC Grouping procedure on page 21 Yes Is it working? No Perform the Resetting the PLC Settings to Factory Defaults procedure on page 23 Perform the PLC Grouping procedure on page 21 Yes Is it working? Success! No Perform the Transmitter & Receiver Syncing procedure on page 20 Yes Is it work
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Troubleshooting Remote Relay Problems If you have any difficulty operating your source equipment remote control in your second room please follow the advice below: • Ensure the IR Emitter is connected to the socket labelled ‘IR’ on the Transmitter. • Ensure you are using the correct remote control in the second room. For instance, if you are trying to control your Satellite box you will need to use the Satellite remote control.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Troubleshooting Technical Support & Accessories Technical Support AEI Security & Communications Ltd is dedicated to providing our customers with first class customer care and technical support. 1. Website Free technical advice is available online 24/7 at our dedicated support web site: www.aei.eu 2. Online Videos Watch online Installation and Troubleshooting Video Guides. Search www.youtube.com for DigiSender HD Pro. 3.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Information & Safety Important Product Information & Abnormal Operation Important Product Information Power Line Communication or Power Line Carrier (PLC), are systems for carrying data on a conductor also used for electrical power transmission. The Transmitter and Receiver units must be operating on the same AC power circuit for guaranteed performance.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Information & Safety Safety Precautions Safety Precautions These safety precautions are provided to ensure the best and safest user experience with the least amount of inconvenience. Please read this Instruction Manual thoroughly before installation and operation. It is advised that you keep the original packaging, protective materials and any documentation included with this product, as well as your invoice or receipt of purchase.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Information & Safety Power & HDMI Cable Precautions Power Cable Precautions If you do not expect to use this product for an extended period of time, unplug the units from the mains power socket. This is a precautionary measure because this product will, as long as it is connected to a mains power socket, maintain an electrical current even though the units may be turned off.
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Notes Page 30 Please read the instructions carefully prior to installation
DGHDP1 - DigiSender® HD Pro - 1080p Powerline AV Sender System Notes Please read the instructions carefully prior to installation Page 31
SPECIFICATIONS Supported Video Resolutions Audio Format Audio Sample Rate Audio Resolution Audio Channel Connector Transmitter Inputs Transmitter Outputs Receiver Outputs Power Input Power Consumption Operating Temperature Operating Humidity Storage Temperature Storage Humidity 1920 x 1080p / 24 1920 x 1080i / 50 1920 x 1080i / 60 1280 x 720p / 60 1280 x 720p / 50 720 x 576p / 50 720 x 480p / 60 720 x 576i / 50 720 x 480i / 60 PCM 44.
